Impact report 2018-19
Welcome During the last year we have supported over 3,400 patients, their loved ones and bereaved people in Worcestershire - more than ever before. Everything we do is made possible thanks to the wonderful generosity of our donors, supporters and volunteers.
Thank you to everyone who has helped to
make our achievements possible.
About
St Richard’s Hospice We offer free care to adults with a serious progressive illness, improving their quality of life from diagnosis, during treatment and to their last days. We also support their loved ones. With our partners, we aim to improve a patients’ quality of life, helping them to live as fully as they can for as long as they can. We care for patients in the South Worcestershire areas of Worcester, Droitwich, Pershore, Evesham, Malvern, Broadway, Martley and surrounding areas. We also offer in-patient care for people from the Wyre Forest, Kidderminster, Redditch and Bromsgrove areas.
Who we are St Richard’s is an independent charity, supporting people in Worcestershire since 1984.
We are a team of 250 staff and over 900 volunteers.
Who do we care for? We care for people with a serious progressive illness who have complex needs which cannot be met by other services. These include cancer and neurological, respiratory, cardiac and renal conditions. We support their loved ones.
The year in numbers:
Some of the highlights ÂŁ9.1m
expenditure
105,672
132,027 3,416
people supported
people visited our website
volunteer hours
Our care & support: 1,260 patients were supported by the Community Nursing Team
329 patients 669,617
cared for in the In-patient Unit
shop transactions
338 people supported by day services
ÂŁ962,000 Donated through gifts in Wills
1,995 adults and young people were helped by the Family Support Team
The care &
support we offer:
Community Nursing Team
Day services
Support for the family/carers
Financial advice
In-patient beds
Information and support team
Education and Resources Centre
Spiritual care Allied health professionals
What we raised together
Total income of £10.3m includes:
Donation income from fundraising, grants, donations and events
£4.182m
Income from shops and commercial activities
£2.912m
NHS contributions
£2.007m
Gifts in Wills (legacy income) Education and Study Centre
£962,000 £80,000
Income from Joint Venture Lottery
£108,000
Investment income
£117,000
How we spent our money
Patient and family care
£5.520m
Shops and commercial activities
£2.262m
Fundraising, engagement and awareness raising Education and Study Centre Managing investment The increase in total income to £10.368m was mainly due to the generous response to the Build 2020 appeal.
£1.038m £258,000 £32,000
What people say
The level of care was outstanding.
I know my life won’t ever be the same but you’ve helped me turn the corner.
I love being a volunteer for St Richard’s. I feel I’m helping a great charity whilst having fun and meeting people.
“
For me, St Richard’s is a lifeline. I know how much it supports my family, not just me, which gives me great comfort.
”
Help us to do even more in 2020 On behalf of our patients and families we would like to say a big
Thank you to everyone who has supported our care. To help us care for patients and their loved ones in the future you can fundraise, volunteer or raise awareness of St Richard’s. For more information visit www.strichards.org.uk
Our values: caring, compassionate, committed & professional
St Richard’s Hospice, Wildwood Drive, Worcester WR5 2QT www.strichards.org.uk Registered charity no. 515668. Registered company no. 01850502.