PrivacyNotice
StPeter&StJamesHospiceiscommittedtoprotectingandrespectingyourprivacy
Weunderstandthatyourpersonaldataisentrustedtousandappreciatetheimportanceof protectingandrespectingyourprivacy.Tothisendwecomply fullywiththeUKGeneralData ProtectionRegulations(UKGDPR)andtheDataProtectionAct2018.
ThisPrivacyNoticesetsoutthebasisonwhichwecollectandprocess(use) yourpersonal information(data);includingourpracticesregardingthecollection,use,storageanddisclosure ofpersonaldatathatwecollectfromyouand/orholdaboutyou,andyourrightsinrelationto thatdata.
ForthepurposeofDataProtectionLaw,theDataControllerregisteredwiththeInformation Commissioner'sOffice(ICO)is:TheStPeterandStJamesCharitableTrust
OurDataProtectionRegisterregistrationnumberis:Z7316472
Ourregisteredaddressis:NorthCommonRoad,NorthChailey,Lewes,EastSussexBN84ED
Whenwereferto‘we’,‘us’and‘our’,wemeanStPeter&StJamesHospice.
Whatpersonaldatamightwecollectfromyou?
Whenwerefertopersonaldatainthispolicy,wemeaninformationthatcan,orhasthepotential toidentifyyouasanindividual.Accordingly,wemayholdandusepersonaldataaboutyouasa serviceuser,anemployee,avolunteer, asupporter,aretailcustomerorinanyothercapacity,for example,whenyouvisitoneofourwebsites,completeaform,accessourservicesorspeaktous.
Ifyouareaserviceuser,employeeorvolunteer,thismayincludesensitivepersonaldatasuchas informationrelatingtoyourhealth.
Legalbasisforprocessing
UndertheDataProtectionAct2018wearepermittedtoprocessyourinformationfor oneormore ofthefollowingreasons:
● Youhaveprovidedconsent
● Itisnecessaryforustobelegallycompliant
● Tofulfilyourcontractualobligations
● Thereisalegitimateinteresttodoso(e.g.inourroleasacharitablehealthcare organisation)
Insomecases,anindividualwillhaveconsentedtotheprocessing, suchas:
● JoiningtheHospiceLottery
● WhensubmittingaGiftAiddeclarationordonatingitems,wheresaleswillgothroughthe GiftAidprocess.
● Aparent/guardianreferringtheirchildforbereavementcounselling
● Apatientconsentingtotheonwardsharingofinformationaboutthemtoother healthcareorganisations(suchastheirGPpractice,ambulanceservice,community nursingandtheNHS).
Sometimesitisnecessarytoprocessyourdataforustocomplywithour legalobligations,such as:
● SendingGiftAidinformationtoHMRC
● Anyincidents,eventsoroccurrencesthatrequirenotificationtotheCareQuality Commission(CQC)
● StatutoryrequirementstoregisterTrusteeswiththeCharityCommissionorCompanies House
● ProvidinglegallymandateddatasetstotheNHSsuchastheCommunityServicesData Set(CSDS)
Thehospicewillprocesscertaininformationunderthebasisof‘legitimateinterests’in circumstanceswhereanyindividualwouldreasonablyexpectustobeusingtheirinformation.St Peter&StJamesHospicewillstillprotectyourrightsandinterests,ensuringthatprocessing
remainslawful,fair,andnecessary,withoutcausingharmandwherethereisnolessintrusive waytoachievethesameresult.Examplesinclude:
● Providingpatients/clientsreferredtouswithsafecare,treatmentandsupport
● Makingageneralenquiry
● Askingustorespondtoacomplaint.
● Invitingpeopletoremembranceservices
● Holdingcontactdetails(andtheirrelationship)toapatientunderourcaree.g.nextofkin
● Holdingcontactdetailsofthosesponsoringafundraiseronourbehalf
● Sendingyoudirectmarketinginrelationtodonationsandfundraisingeventsincases whereyouhavesupporteduspreviouslyandarehappy tocontinuereceiving communicationsfromus.
● Toallowfamilies/nextofkintoknowwhattheorganisationdoesandhowtheycanget involved.
● CCTVsecurity
ThehospicewillcarryoutaLegitimateInterestAssessment(LIA)forcaseswherelegitimate interestisbeingusedasthebasisforprocessinginformation.
Notethatforourpatients,processingoftheirspecialcategoryhealthdataisalsocoveredunder theprovisionsoftheGeneralDataProtectionRegulation:Article9(2)h“processingisnecessary forthepurposesofpreventiveoroccupationalmedicine,fortheassessmentoftheworking capacityoftheemployee,medicaldiagnosis,theprovisionofhealthorsocialcareortreatment orthemanagementofhealthorsocialcaresystemsandservices”.
VitalInterests:Toprotectthevitalinterestofpatients,attimespatientrecordsmayneedtobe viewedusingthislegalbasis.Vitalinterestsgenerallyonlyapplytomattersoflifeanddeath.St Peter&StJamesmayaccessrecordsinsomeone’svitalinterestsinextreme circumstancessuch asemergencyclinicalcare.
ServiceUsers
Whatwemaycollect
Informationthatyougiveuswhenyouenquireabout ourservicesorbecomeaserviceuser –includingname andcontactdetails.
Whatwecollectitfor
Tomakeappointmentswithyou
Tokeeparecordofyoursessionssoyouareidentifiable tous.
Thenameandcontactdetails(includingphonenumber) ofyournextofkin*
Toensureweknowhowtocontactpeoplewhoare importanttoyouandwhomaysupportyouorbe involvedindecisionmaking.
Detailsofreferralsandothercontactand correspondencewemayhavehadwithyou.
Detailsofcareand/orsupportand/ortreatmentyou havereceivedfromusor whichhavebeenreceived fromathirdpartyandreferredontous.
Toensureourrecordsareuptodatesothatwecan ensureourcareisrightforyou.
Tohaveasarecordincaseacomplaintis made.
Toensureourrecordsareuptodatesothatwe can ensureourcareisrightforyou.
Toensurethattheadvicewegivetootherhealth professionalsisaccurate,safeandbased onthelatest informationaboutyou.
Notesandreportsaboutyourhealthandanytreatment andcareyouhavereceivedand/orneed,including aboutclinicand hospitalvisitsandmedicines administered.
Toensureourrecordsareuptodatesothatwecan ensureourcareisrightforyou.
Toensurethattheadvicewegivetootherhealth professionalsisaccurate,safeandbasedonthelatest informationaboutyou.
Feedbackinformationyouprovide.
Sothatwecancontinuetoimproveour servicesandthe hospiceenvironment.
Toidentifystafftrainingrequirements.
Informationaboutcomplaints
Toensurethatweknowwhenthingsaren’trightand canresolveanyissues.
Toensureyoufeelheardandunderstood.
Tomonitortrends
Toidentifystaff/volunteertraining requirements.
Informationrelatingtoanyaccidentorincidentyouare involvedin.
Sothatwecanfollowupanyinjuryorharmsustained. Sothatwecantakemeasurestopreventfurther incidents/accidentsofthesametype.
*Whereyouhavenamedsomeoneasyournextofkinandprovideduswithpersonaldataaboutthatindividual,itis yourresponsibilitytoensurethatthatindividualisawareofandacceptsthetermsofthisPrivacy Notice
Employees
Informationthatyougiveuswhenyouenquire aboutorapplyforajoborvolunteeringposition withus;includingname,address,contactdetails (includingemailaddressandphonenumber).
Thenameandcontactdetails(includingphonenumber) ofyournextofkin.
Healthscreeninginformationifyouareapplyingfora paidrolewithus.
Sowecanmakecontactwithyoutoupdateyouonyour application.
Foremergencyuseonlyshouldyoufallillorhavean accidentwhilstworking.
Toensureyouhavethenecessaryinoculations dependingontheroleyouareapplyingfor.
Toassessatthestartofyouremploymentifthereare anyreasonableadjustmentsthatcouldbemadeto supportyourmentalandphysicalhealth,as recommendedbytheOccupationalHealth Practitioner.
Informationrelatingtoanyaccidentorincidentyou areinvolvedinincludingyourname,address,contact detailsandanyinjurysustained.
Notesandreportsaboutyourhealthintheeventyou arereferredtoourOccupationalHealthServiceoryou haveprovidedinformationaboutyourhealthfrom yourownhealthprofessional.
Sowecaninformtherelevantorganisationsifrequired (i.e.HealthandSafetyExecutive,CareQuality Commission)andmakenecessaryimprovementsto helpensurefurtheraccidentsandincidentsare avoided.
Inorderthatwecanprovideon-goingsupporttostaff providedbyOccupationalHealthorGPservice providers.
Feedbackinformationyouprovide.
Informationaboutconduct,complaints,disputes, disciplinaryproceedings (employeesonly),meeting minutes.
Informationyougiveusthatisrequiredbyourbanks ifyouareanamedpersoninour FinancePolicy.
SupportersandDonors
Whatwemaycollect
Informationthatyougiveuswhenyouconsenttoour contactingyouformarketingpurposes includingname, address,contactdetails(includingemailaddressand phonenumberifconsentobtainedtocontactthrough thesemeans)
Toimprovepolicies,processandpractices.
ProcessedinlinewithTrustpoliciesand proceduresincludinginvestigationand disciplinaryorgrievanceissuesraised.
ToensurewefollowTrustproceduresrelatingto bankingprocesses.
Whatwecollectitfor
Wemayanalyseyourpersonalinformationtocreatea profileofyourinterestsandpreferencessothatwe cancontactyouwithinformationrelevanttoyou. Wemaymakeuseofinformationyouhaveprovidedto determinewhichgeo-demographicandaffluencebands youarelikelytobein(bandsavailablefromexternal sources)tohelpusunderstandthebackgroundofall thepeoplewhosupportusandtohelpustomake appropriaterequestsforgiftstosupporterswhomaybe ableandwillingtogivemorethantheyalreadydo.
Informationyougiveuswhenyoumakeadonation tous,suchasfinancialorcreditcardinformation.
Informationrelatingtoanyaccidentorincidentyouare involvedinonoursitesoratoureventsincludingyour name,address,contactdetailsandanyinjurysustained.
Wemayalsouseyourpersonalinformationtodetect andreducefraudandcreditrisk.
Toadministeryourdonationorsupportyour fundraising,includingprocessingGiftAid.
Sothatwecanfollowupanyinjuryorharm sustained.
Sothatwecantakemeasurestopreventfurther incidents/accidentsofthesametype.
Wearelegallyrequiredtoprocessandretaincertain informationunderHealth&Safetylegislation. Feedbackinformationyouprovide.
Tounderstandhowwecanimproveour services,shops,productsorinformation.
Informationaboutcomplaintsand/or disputes.
Toensurethatweknowwhenthingsaren’tright andcanresolveanyissues.
Toidentifystaff/volunteertraining requirements.
Ifyouhaveconsentedtoourprocessingyourpersonal dataformarketingpurposes,inaccordance withthisPrivacyNotice,wemaysendyouinformation(viamail,email,phoneorSMS)aboutour events,fundraisingcampaignsorserviceswhichweconsidermay beofinteresttoyou.
Youhavetherighttoaskusnottoprocessyourinformationinthiswayatanytime.Ifyouno longerwishtoreceiveweb-basedmarketinginformationyoucanunsubscribebyemailing fundraisingteam@stpjhospice.org
Wewouldaskyoutogiveusareasonableamountof notice,togiveustimetoupdateoursystems. Wegenerallyaskthatyougiveusatleast30days’notice
Visitorstoourwebsite
Technicalinformation,includingtheInternetprotocol (IP)addressusedtoconnectyourcomputertothe Internet.
Informationaboutyourvisit,thepathyouhavetaken thoughto,throughandfromourwebsite(including dateandtime),thingsyouviewedorsearchedforand lengthofvisitstocertainpages.
Feedbackinformationyouprovide.
Tokeeparecordofyourrelationshipwithus. Tomanageyourmarketingpreferences.
Tokeeparecordofyourrelationshipwithus. Tomanageyourmarketingpreferences.
Tounderstandhowwecanimproveourservices,shops, productsorinformation.
Informationyougiveuswhenyoumakeadonationto us,suchasfinancialorcreditcardinformation.
Toadministeryourdonationorsupportyour fundraising,includingprocessingGiftAid.
Consenttoourcontactingyouformarketingpurposes includingname,address,contactdetails(including emailaddressandphonenumberifconsentobtainedto contactthroughthesemeans).
CCTV
Toprovideyouwiththeservices,productsor informationyouaskedfor.
Thedatathatwerequestfromyouthroughourwebsitemayincludesensitivepersonaldata.Thisincludes informationthatrelatestophysicalhealthorracialorethnicorigin
SomeofourbuildingsaresurveyedbyCCTVforthepurposesof security.Imagesandvideosmay beretainedforalimitedperiod. FurtherdetailscanbefoundintheCCTVPolicywhichisavailable onrequest.
Whatpersonaldatamightwereceivefromthirdparties?
Wemaycollectpersonaldataaboutyoufromthirdpartiessuchas:
● Ifyouareregisteredwithanemploymentagencyweuse,wemaybepassedyourname, contactnumberandemailaddress,inordertogetintouchwithyoutoarrangean appointmentortocollectfurtherinformationfromyou.
● WesometimesprovidecareonbehalfoftheNHSandforthecontinuityofyourcarewe maybepassedmedicalinformationusuallyintheformofareferralforthepurposesof yourtreatmentorcarewithStPeter&StJamesHospice.
● InsuranceproviderswillpassStPeter&StJamesHospicepersonaldataofindividuals whohavereceivedtreatmentfromthehospiceandwhohavecommencedaclaim againstanotherparty.Thiswillnormallyconsistofbasicdetailse.g.fullname,dateof birth,address.
Sharingofhealthinformation
Yourhealthdatawillbekeptconfidentialandsecure.Wewillonlyuseitforthepurposesfor whichyouhavegivenusyourexplicitconsenttouseitandwill,unlessyouagreeotherwise,only useitforthepurpose(s)forwhichitwascollected2.Wewillshareyourhealthdatawithinternal colleaguesasnecessarytoprovidesafe,effective,responsive,care.
Sensitivepersonaldatarelatedtoyourhealthwillonlybedisclosedtothoseinvolvedwithyour treatmentorcare,orinaccordancewithUKlawsandguidelinesofprofessionalbodies. Detailsonhowweusehealthrelatedpersonaldataare givenbelow.
Healthprofessionalsandothersworkingwithus
● Sensitivepersonaldatarelatedtoyourhealthwillonlybedisclosedtothoseinvolved withyourtreatment,careorsafetyorprocessedbyemployeeswhereitisnecessaryfor administrationpurposes.Theseemployeesare subjecttoprofessionalsecrecy,willbe issuedwithanexpectedCodeofPracticeandwillsignstrictconfidentialityagreement.
● Otherserviceprovidersmaybeprovidingcaretoyou.Theywillberequiredtomaintain theirownrecordsinaccordancewith DataProtectionLawsandapplicableclinical confidentialguidelinesandretentionperiods.
● Consultantswhoareemployeesofotherhospicessometimesprovidecoverforour hospice. Wemayneedtoshareyourpersonaldataandmedicalrecordswiththese consultantstosupportyourcare
● Ifwereferyouexternallyfortreatmentand/orcare,wewillsharewiththepersonor organisationthatwereferyouto,theclinicalandadministrativeinformationweconsider necessaryforthatreferral.Itwill alwaysbeclearwhenwedothis.
YourGP
Iftheclinicalteamtreatingyou believesittobeadvisable,wemayalsoshareinformationabout yourtreatmentwithyourGP.Youcanaskusnottodothis,inwhichcasewewillrespectthat requestifwearelegallypermittedtodoso,butyoushouldbeawarethatitcanbepotentially verydangerousand/ordetrimentaltoyourhealthtodenyyourGPfullinformationaboutyour medicalhistory,andwestronglyadviseagainstit.
Ourinsurer
Ifyouraiseacomplaintoraclaimwemayberequiredtosharepersonal datawithourinsurerfor thepurposesofinvestigation.
TheNHS
IfyouarereferredtousfortreatmentbytheNHS,ortheyarecontributingtowardsthecostof yourcare,wemaysharethedetailsofyourcarewiththepartoftheNHSthatreferredyoutous, asnecessarytoperform,processandreportbackonthequalityand/orthecostsofthatcare.
Clinicalregulators
Wemayberequested–andinsomecasescanberequired-tosharecertaininformation (includingpersonaldataandsensitivepersonal data)aboutyouandyourcarewith regulators suchastheGeneralMedicalCouncilortheCareQualityCommission,forexample ifyoumakea complaint,ortheconductofamedicalprofessionalinvolvedinyourtreatment isallegedtohave fallenbelowtheappropriatestandardsandtheregulatorwishesto investigate.Wewillensure thatwedosowithintheframeworkofthelawandwithduerespectforyourprivacy.
Emergencies
Inanemergencyandifyouareincapacitated,wemayalsoprocessyourpersonaldata (including sensitivepersonaldata)ormakepersonaldataavailabletothirdpartiesonthebasisof
protectingyour‘vitalinterest’(i.e.yourlifeoryourhealth).
Thesecurityofyourpersonaldata
EveryoneworkingatStPeter&StJamesHospicehasalegalandprofessionaldutytokeep informationaboutyouconfidential.Wefollowstrictguidelinesabouthowinformationis collected,storedandshared.
Allinformationyouprovidetousisstoredsecurely. Weprotectallpersonaldataweholdabout youbyensuringthatwehaveappropriateorganisationalandtechnicalsecuritymeasuresin placetopreventunauthorisedaccessorunlawfulprocessingofpersonal dataandto prevent personaldatabeinglost,destroyedordamaged.
Wewillstoreyourdataaccordingtothelawandnationalguidanceassetoutinourrecords managementpolicy,acopyofwhichisavailableonrequest.
Anypaymenttransactionsonourwebsitewillbeprocessedsecurelybythirdpartypayment processors.
Thetransmissionofinformationviatheinternetcannotbeguaranteedascompletelysecure. However,weensurethatanyinformationtransferredtoourwebsitesisviaanencrypted connection.Oncewehavereceivedyourinformation,wewillusestrictproceduresandsecurity featuresforpreventionofunauthorisedaccess.
Atyourrequest,wemayoccasionallytransferpersonalinformationtoyouviaemail,oryoumay choosetotransferinformationtousviaemail.Emailisnotasecuremethodofinformation transmission;ifyouchoosetosendorreceivesuchinformationvia email,youdosoatyourown risk.
Disclosureofyourpersonaldata
Intheusualcourseofourbusiness,wemaydiscloseyourpersonaldata(totheextentnecessary) tocertainthirdpartyorganisationsthatweusetosupportthedeliveryofourservices.Thismay includethefollowing:
● organisationsprovidingITsystemssupportandhostinginrelationtotheITsystemson whichyourinformationisstored;
● deliverycompaniesforthepurposesoftransportationwhererequired;
● thirdpartyserviceprovidersforthepurposesofdestructionofconfidentialwaste;
● thirdpartymarketingcompaniesforthepurposeofsendingmarketingemails(whereyou havegivenconsent).
Whereathirdparty dataprocessorisused,weensurethattheyoperateundercontractual restrictionswithregardtoconfidentialityandsecurity,inadditiontotheirobligationsunderData
Whatdowedowithanynon-personalinformationcollectedwhen accessingourwebsite?
Certaininformationwhichyousubmitmayalsobecollectedtoenableustobetterunderstand ourserviceusers’needs,toimproveourwebsite,toinformgeneralmarketingandtohelp provideabetterexperienceofourservices.
Cookies
Ourwebsitesusecookiestodistinguishyoufromotherusersofourwebsites.Thishelpsusto provideyouwithagoodexperiencewhenyoubrowseourwebsitesandalsoallowsustoimprove ourwebsites.
Bylaw,websiteoperatorsarerequiredtoaskforawebsiteuser’spermissionwhenplacing certainkindsofcookieontheirdevicesforthefirsttime.Whereconsentisrequired,thelaw statesthatitshouldbeinformedconsent,whichmeanswemustensurethatyouunderstand whatcookiesareandwhywewanttousethem.
Wearecommittedtoprovidingthebestdigitalservicetoyouwhilstatthesametimefully protectingyourprivacy.Forfurtherinformationoncookiesandhowweusecookiesthroughuse ofallouronlineservices,pleaseseebelow.
WhatareCookies?
Cookiesaretextfilescontainingsmallamountsofinformationwhicharedownloadedtoyour devicewhenyouvisitawebsite.Cookiesarethensentbacktotheoriginatingwebsiteoneach subsequentvisit,ortoanotherwebsitethatrecognisesthatcookie. Cookiesareusefulbecause theyallowawebsitetorecogniseauser’sdevice.
Cookiesdolotsofdifferentjobs,likelettingyounavigatebetweenpagesefficiently, rememberingyourpreferences,andgenerallyimprovingyouruserexperience.Theycanalso helptoensurethatadvertsyouseeonlinearemorerelevanttoyouandyourinterests.
Category1cookies
Thesecookiesareessentialinordertoenableyoutomovearoundourwebsitesanduseits features,suchasaccessingsecureareasofthewebsites.Withoutthesecookies,servicesyou haveaskedforcannotbeprovided.
Yourconsentisnotrequiredforthedeliveryofthosecookieswhicharestrictlynecessaryto provideservicesrequestedbyyou.
Weusethesetypesofcookies.
Category2cookies
Thesecookiescollectinformationabouthowvisitorsuseawebsite,forinstancewhichpages
visitorsgotomostoften,andiftheygeterrormessagesfromwebpages.Thesecookiesdon’t collectinformationthatidentifiesavisitor.Alltheinformationthesecookiescollectisaggregated andthereforeanonymous.Itisonlyusedtoimprovehowawebsiteworks. Webanalyticsthatusecookiestogatherdatatoenhancetheperformanceofawebsitefallinto thiscategory.Forexample,theymaybeusedfortestingdesignsandensuringaconsistentlook andfeelismaintainedfortheuser.Thiscategorydoesnotincludecookiesusedforbehavioural/ targetedadvertisingnetworks.
Weusethesetypesofcookies.Byusingourwebsiteandonlineservicesyouagree thatwecan placethesetypesofcookiesonyourdevice.
Category3cookies
Thesecookiesallowourwebsitestorememberchoicesyoumake(suchasyour username, languageortheregionyouarein)andprovideenhanced,morepersonalfeatures.Thesecookies canalsobeusedtorememberchangesyouhavemadetotextsize,fontsandotherpartsofweb pagesthatyoucancustomise.Theymayalsobeusedtoprovideservicesyouhaveaskedforsuch aswatchingavideo.Theinformationthesecookiescollectis generallyanonymisedandthey cannottrackyourbrowsingactivityonotherwebsites.
Weusethesetypesofcookies.Byusingourwebsiteyouagreethatwecanplacethesetypesof cookiesonyourdevice.
Category4cookies
Thesecookiesareusedtodeliveradvertsmorerelevanttoyouandyourinterests.Theyarealso usedtolimitthenumberoftimesyouseeanadvertisementaswellashelpmeasurethe effectivenessoftheadvertisingcampaign.Theyareusuallyplacedbyadvertisingnetworkswith thewebsiteoperator’spermission.Theyrememberthatyouhavevisitedawebsiteandthis informationissharedwithotherorganisationssuchasadvertisers.Quiteoftentargetingor advertisingcookieswillbelinkedtositefunctionalityprovidedbytheother organisation.
Wedonotusethesecookiesonourwebsite.
Inlinewithourdesirefortransparency,wehaveprovidedtechnicalinformationaboutthe currentcookiesinusebelow:
Use
Assignsaspecificnumbertotheuserwhich definesyourindividualuserIDfromtheuser’s databasetable.Customisesyourviewofthe administrationinterface,andpossiblyalsothe mainsiteinterface.
Assignsaspecificnumbertotheuserwhich definesyourindividualuserIDfromtheuser’s databasetable.Customisesyourviewof administrationinterface,andpossiblyalsothe mainsiteinterface.
Usedtoidentifyindividualclientsbehinda sharedIPaddressandapplysecuritysettings onaperclientbasis.Itdoesnotcontain sensitiveinformation
2
DefinitionsusedaboveareconsistentwiththosesuppliedbytheInternationalChamberof Commerce‘ICCUKCookieGuide’April2012.
Yourdataprotectionrights
Underdata protectionlaw,youhaverightsincluding:
Yourrightofaccess -Youhavetherighttoaskusforcopiesofyourpersonalinformation.
Yourrighttorectification-Youhavetherighttoaskustocorrectpersonalinformationyouthink isfactuallyinaccurate.Itisimportanttounderstandthatthisrightdoesnotextendtomattersof opinion,suchasmedicaldiagnoses.Youalsohavetherighttoaskustocompleteinformationyou thinkisincomplete.
Yourrighttoerasure -Youhavetherighttoaskustoeraseyourpersonalinformationincertain circumstances.
Yourrighttorestrictionofprocessing-Youhavetherighttoaskustorestricttheprocessingof yourpersonalinformationincertaincircumstances.
Yourrighttoobjecttoprocessing -Youhavetherighttoobjecttotheprocessingofyourpersonal informationincertaincircumstances.
Yourrighttodataportability -Youhavetherighttoaskthatwetransferthepersonalinformation yougiveustoanotherorganisation,ortoyou,incertaincircumstances.
Youarenotrequiredtopayanychargeforexercisingyourrights.Ifyoumakearequest,wehave onemonthtorespondtoyou.
Pleasecontactusatcontact@stpjhospice.orgifyouwishtomakearequest.
Inordertoprotectyourprivacy,wemayaskyoutoproveyouridentitybeforewetakeanystepsin responsetosucharequest.
Updatingyourinformation
Ifanyofyourpersonaldatahaschanged,especiallycontactinformationsuchas:emailaddress, postaladdressandphonenumberpleasegetintouchwithusvia contact@stpjhospice.orgsowe can ensureyourpersonaldataiskeptuptodate.
HowtoComplain
Ifyouhaveany concernsaboutouruseofyourpersonal information,youcanmakeacomplaintto usat contact@stpjhospice.orgwiththeheading‘DataProtection’.Alternatively,youcanwriteto usat:
DataProtectionOfficer
StPeter&StJamesHospice
NorthCommonRoad
NorthChailey
Lewes
EastSussex
BN84ED
YoucanalsocomplaintotheICOifyouareunhappywithhowwehaveusedyourdata:
InformationCommissioner’sOffice
WycliffeHouse
WaterLane
Wilmslow
Cheshire
SK95AF
Helplinenumber:03031231113
ICOwebsite:https://www.ico.org.uk
ChangestoourPrivacyNotice
ThispolicywaslastupdatedinJuly2023.
WekeepourPrivacyNoticeunderregularreviewandasaresultitmaybeamendedfromtimeto timewithoutnotice.Asaresult,weencourageyoutoreviewthisPrivacyNoticeregularly.