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FREQUENTLY ASKED QUESTIONS
Remodelling old jewellery is very lovely, and very detailed, so let us answer some key questions you may have…
IS MY JEWELLERY WORTH REMODELLING?
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Remodelling makes sense on so many levels –sentimental value, economics and sustainability. On the rare occasion that a remodelled piece would cost more than buying a piece from new materials, we will discuss the various quotes with you so that you can make an informed decision.
Most people are amazed at what can be created from bits and pieces of old jewellery, and we love seeing how thrilled our customers are with the final results!
DO I NEED TO BOOK AN APPOINTMENT?
Remodelling consultations are by appointment only and can be booked here: stonechatjewellers.ie/book-an-appointment
We are open Monday – Saturday and the good news is that there is no charge for your remodelling consultation.
HOW LONG DOES REMODELLING TAKE?
Once the order is confirmed and the 20% deposit paid, our highly trained goldsmiths will get to work. The lead time is generally 6 – 8 weeks.
CAN ALL METALS BE MELTED?
Yellow gold and rose gold can be melted down and reused. Different carats of gold can be mixed so, for example, we can melt a 9ct rose gold ring with an 18ct gold earring.
Unfortunately, we don’t melt platinum or white gold, but they can be traded in. See more details on this below. Silver can be melted down, but it may make more economic sense to handcraft the new piece from new silver.
CAN GEMSTONES CHANGE SIZE/SHAPE?
We don’t re-cut diamonds or coloured gemstones, instead we will discuss options that are guided by the shape and size of any stones that you have.
DO I LEAVE MY JEWELLERY WITH YOU TO RECEIVE A QUOTE?
Should you choose to leave your old jewellery with us, please be assured that it is in good hands! We will email you a receipt which itemises the pieces of old jewellery left with us as well as summarising the designs discussed. While your pieces are with us, they will be in our safe and are covered by our insurance.
DO I PAY A DEPOSIT?
We require a 20% deposit to confirm an order and the balance is payable on collection.
