FREQUENTLY ASKED QUESTIONS

WHEN YOUR JEWELLERY IS READY! (Cont’d)

• Additionally, any excess gold can be traded in and used as part payment for your remodelled jewellery. As the work will now be complete, we’ll be able to confirm the exact trade in value of any excess gold and you can choose if you’d like to trade it in or keep it. Any unused stones will be returned to you at this time.

• Stonechat Jewellers gift vouchers can be used for remodelling projects.

• We will be happy to provide a valuation for any remodelled piece of jewellery that has a value in excess of €1000. This will allow you to list your new jewellery on the contents insurance at home.

A Few Other Details Which Are Good To Know

• We hope you love your new jewellery – we really enjoy handcrafting each and every piece for our customers! It is highly unlikely that your jewellery won’t be what you were expecting as we go to great lengths during the design process (link to above) to ensure that you like every aspect of the design before any making starts. That said, if you don’t like the end result, we wouldn’t leave you high and dry! No one walks out of Stonechat Jewellers unhappy so we would do everything possible to change / remake the piece so that you are completely happy with it.