STAGE & SCREEN Global Winners

Operations

Terri Robinson

Nicolas Rodriuez

Isabella Cilia

Leigh Stephens

Natasha Benson

Jackie Agosta

SUPPORT

Wonitta Atkins

Gabrielle Everingham

Jacqui Walter

CAME OUT SWINGING AND DELIVERED A MASSIVE YEAR OF RESULTS!

So much goes into maintaining and retaining a large database of corporate customers let alone bidding for some of the biggest new accounts the industry has to offer but that's just what FCM do with gusto. They made some big moves this year that have paid off in spades! Here's just a couple of their highlights:

New Customer Wins $287.2M - Wesfarmers, Woolworths, Coles, Australia Red Cross, University Procurement Hub (Monash University, University of Sydney, University of NSW)

Delivering a great customer experience with an NPS Score of 26. 98% retention of customers and getting all the love from new customers too! For example, Shell, who joined us in Nov 2022 participated in a global traveller survey, with a 92% satisfaction rating and Australia lead the charge with the highest traveller satisfaction globally!

Almost $1M in Project Income for FCM Consulting (a new record highest previous was $750K)