Managing Directors Message

James Kavanagh MD - FCTG Australia

Hi Australia, We’ve had an incredible year filled with many achievements. This year should be remembered as the one where we turned it all around. Our Australian business has an incredible story to tell.

We have tripled our sized since 2022, added 3,200 new people to the business, our people are achieving all-time personal bests and our bottom line is healthy once more with both corporate and leisure well and truly back in the black. Our customers are taking off in droves to experience the wonders of the world.

One of my proudest moments from this year was accepting the award for Australia’s Best National Travel Agency Group on behalf of everyone in Australia at the NTIA awards in Sydney. This award is an acknowledgement of all the hard work you have done over the past 12 months.

Our beloved travel industry has been through it all, and some of our people have been with us through these times too. Collectively, we’ve weathered global financial crisis’, wars, pandemics, natural disasters and more. The stories we share from our 40+ years of experience make us the successful company we are today. We’ve ‘been there, done that' and serviced our customers with steadfast resilience through all of it. So, on behalf of the Board, Taskforce and our Australian Leaders, I would like to thank all of our 2022/2023 longevity recipients for your service. The experience you bring to our business is what sets us apart from the rest.

I’d also like to congratulate our Australian Award winners for 2023. Your leaders have recognised the outstanding contributions you’ve made to your business areas, and I want to personally thank you for the part you’ve played in FCTG’s success this year

I’m so excited to see what we achieve as we head into another year with the momentum and progress we have built up over this past 12 months. For now though, it’s time to celebrate! I can’t wait for all of Australia to come together at Flichella this weekend, and to celebrate with our high achievers at Global Gathering in Bali soon after