
1 minute read
OUR FLAGSHIP BRAND RETURNS TO THE COMMUNITY
It was a massive year for FCB having reopened all 28 hibernated stores and a triumphant return to local communities where they can once again open up the world for those who want to see! This included bringing on 300 new team members and reinstating the FTL role but they didn't stop there

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OTHER 22/23 HIGHLIGHTS
Deployed a new wage model - it's a clear, simple model that rewards our consultants to sell more travel, add more components and deliver amazing customer experiences Introduced Centralised Pricing - this produced more than $80m in additional revenue whilst also enabling us to deliver a consistent customer experience. They also brought back ¼ buzz nights, brought back 4 Nations & Nation Leaders, had 100's of famils all over the world, engaged in localised charity activities, booked more than 1.5m customers trips, reintroduced Leadership Training and had a huge focus on Brightness of Future (BOF) for their people.
