Steve Barbarich: Why It Matters to Think of Customers First and How Vacation Rentals Hosts Can Apply

Steve Barbarich: Why It Matters to Think of Customers First and How Vacation Rentals Hosts Can Apply This Steve Barbarich is known for his success as an entrepreneur in e-commerce. He started as an inventor then transitioning towards publishing an ebook that became useful to fellow inventors. After which, he then became an entrepreneur starting a company that helped inventors get their products into the market.

But over the years, he’s been known for his e-commerce business. Today, Steve Barbarich is exploring other ventures including vacation rentals. He started Vacation Homes 365 which is a platform that helps both hosts and guests. VacationHomes365.com offers a website where guests can find high-quality vacation homes that they can use for the weekend or their work.

Considered as a popular website among guests, VacationHomes365 is more than just a platform where guests can rent homes and rooms. Instead, it is also a company that has helped reshapes hosts’ strategies on how they run their business.

Prioritizing Customers One of the things that make vacation rentals successful is when hosts tend to focus on their market. But of course, this is easier said than done. Without prior training in guest relations, a lot of hosts fail to please their guests. It can be tricky considering the number of competition that you get to deal with in an area.

Steve Barbarich’s company teaches some of the most common strategies that hosts can do to be able to please their customers better. For instance, the company offers assistance when it comes to answering questions and inquiries. It is quite common that guests give a bad review is that they are not being answered by their host.

With fast communication, it is possible to leave an impression that you care for your guests. But of course, as much as possible, hosts don’t want to get questions given the number of things that they do.

For this reason, Vacation Homes 365 makes sure that hosts provide useful notes and instructions to their guests. It means that they should send them a detailed email plus other instructions should be present within the property.

Aside from communications, cleaning should be done every after guest. Vacation Homes 365 offers its property management solution to hosts in some locations. It means that hosts don’t even have to rush to their property to clean the rooms for the next guest to come in. They can just let the pros handle it.

Dealing with Bad Reviews Some hosts don’t know exactly how to handle a bad review. Bad reviews can be tricky because it reflects your guest’s sentiments when it comes to your property. Nowadays, you can make use of bad reviews to improve your management. Steve Barbarich helps hosts address their weaknesses and treat these bad reviews more productively.

With the growing number of vacation rental homes nowadays, hosts need to learn how to prioritize their customers. Guests should be given proper attention. It means that hosts should be able to readjust the services that they offer especially now that there are vacation homes that are constantly improving their services.