LEAN Project Delivery

• STRATEGY

• Outcome and system thinking, Client focus

• PEOPLE

• Collaboration, Leadership, Culture, and People development

• PROCESS

• LEAN adaptive workflow, Simple, Flexible & Scalable, Decentralized decision-making

• PERFORMANCE

• Best value, Quality, Timeliness, Transparency, Compliance, Continuous Improvement

Proctor Construction has consistently procured and executed quality renovations and new construction projects on-time and on-budget. Our procurement and project delivery methods result in best value construction services production, planning and life-cycle management, from concept through to warranty. We have pursed LEAN projects.

We efficiently plan our work and execute by collaboratively team with our hand selected highly qualified sub-contractors, which significantly reduces the project delivery times, while improving quality of the finished work and reducing overall cost. Furthermore, they were able to more accurately and transparently forecast cost, schedule, and labor demands leading to more efficient use of limited resources.

Like all LEAN best practice management processes, our basic requirements focus upon collaboration, transparency, quality, and continuous improvement, which include -

• Early and ongoing involvement of ALL Key Stakeholders

• Value and qualification-based selection and procurement.

• Cost and accounting transparency via standardized cost-data architectures, terms, and definitions.

• Shared risk/reward.

• Appropriate use of supporting technology.

• Centralized reporting and oversight with local legislators, application, management , monitoring, metrics, and continuous improvement.

• and, mutual respect, which forms part of our core values.

Proctor Construction Company’s extensive experience with Target Value Design (TVD) is in our skill of identifying Value from our Client’s point of view. We define the Value Stream by concentrating on eliminating ‘Waste.’ Throughout the entire Work Process, Planning and Scheduling phases, our focus is always on best practice Continuous Improvement.

Proctor’s Standard Operating Procedures (SOPs) for all building projects use our qualified TVD approach and methodology. We strive to get involved as early as possible in the process to lend our practical constructability expertise, promote collaboration, and ensure all project designs and plans are effective.

It means bringing multiple project partners and teams to the table early in a project’s development. Without this focus on early team integration, we know TVD can lose traction, and land wide of its target.

Risk mitigation is the cornerstone of our processes with regards Project Cost Controls and forms the basis of our management practices used throughout all phases of design and construction, to deliver projects within a fixed budget. Meeting the operational needs and values of our clients, without sacrificing quality or safety.

Proctor’s goal is to achieve a continuous workflow that is dependable and predictable, with each stage of production done in sequence. For project teams to thrive under this model, we create an environment where we can bring innovation and provide creative solutions within and across their ‘cluster groups’ (which may include mechanical and plumbing; interior finishes; electrical; foundation and structure; building envelope; framing; drywall; landscape; and millwork, which drives cost certainty).

Proctor uses three-phase Target Value Delivery.

1. The Business Case Alignment Phase (Feasibility Phase)

Proctor will discuss with our client their needs and wants and based on their budget, decide if those “wants” are within scope or out-of-scope. Using historical data from previous projects as well as supply and labor estimates to help “ballpark” the project, confirms the alignment of budget and scope as early as possible. This is undertaken through collaboration with and input from, trade partners, vendors, designers, estimators, and our client.

2. The Chartering Phase – Concept Phase

Once the business case alignment phase determines the project is viable, we enter the “chartering” phase, where project team members work toward arriving at a target cost. The target cost includes the owner’s cost, as well as a risk/reward contingency. In the business case alignment phase, we designate scope and viability, the chartering phase is where we flesh out the specifics. If our client must have automation, for example, this is when we decide what level of automation. The chartering phase is also when concept design takes place. Transparency in cost-impacts allow for greater cost certainty.

3. The Execution Phase – Delivery Phase

With the target value set, the execution phase begins. The key here is communication regarding the progress made, including any changes that deviate from the concept phase. Proctor will develop a TVD Dashboard, which supports work cluster groups to maintain the target cost throughout the project. Execution requires continuous communication, collaboration, and coordination of all team members.

The TVD strategy guides these decisions according to the value input from our client. The key to cost certainty is diligence and vigilance when it comes to tracking potential risks and trending costs.

Proctor will develop a TVD Trend log, as a decision-making tool. As scope is added or removed, it is captured on the log, and the entire team can see the budget and must offset their scope bucket as needed. Everything is transparent, our communications architecture plans enable our client to understand new predictions and why they changed.

The TVD trend log is centralized, accessible data that allows all team members visibility into the project, so changes and decisions align with micro goals for work clusters, and macro goals for the client’s conditions of satisfaction.

Team members add all changes to the log, regardless of how small, even a schedule change or a delay in materials. Proctor sees this as critical, to communicate any changes from the baseline assumptions to work cluster group leads, the TVD facilitator, designers, and estimators. The TVD trend log keeps everyone in the loop on a continuous basis.

Through collaboration, Proctor investigates all opportunities to offset the cost impact to bring the project back within target while still meeting the original satisfaction requirements of our client, therefore we do not sacrifice value.