Wyndham business awards2016

AUGUST 31, 2016 \ STARWEEKLY.COM.AU

NEWS + SPORT + THE WEST’S BEST PROPERTY GUIDE WYNDHAM STAR WEEKLY SPECIAL PROMOTION

Business of the year Encore Tissue

Major Sponsor:

Category Sponsors:

WYNDHAM

Media Partner:

WYNDHAM

Support Sponsor:

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wyndhambusinessawards awards

d r a w A l MayoraMagnet Fishing Charters

Mayor Message from the

M

I

n 2015 a team of Wyndham City volunteers collected 2,040 stories about Wyndham.

We asked what people like about Wyndham now and what they hope for Wyndham in the future.

What we heard from our community was a strong desire to see growth in local employment opportunities that will assist greatly in reducing travel to work times so that families can spend more time with friends and relatives whilst engaging in community, recreation and leisure activities. From the Wyndham 2040 project we developed a Vision for Earning and Learning which in part states: “Our city will offer varied and plentiful local employment options. It will be a place of choice for businesses of all sizes and have a thriving network of small business operators.”

It is fitting that we celebrate the contribution of our local business community, the critical linchpin in delivering this vision. Whilst the aim is to promote and celebrate individual business excellence, the Wyndham Business Awards are also very much about recognising the important place business holds in the development of a connected, passionate and sustainable community.

When added together the employment contribution of this year’s finalists alone is in excess of 1,400 jobs.

agnet Fishing Charters was founded by Jason Farrugia and his partner Julieann DeBrincat in 2011. This niche business operates from one of Wyndham’s ‘jewels in the crown’, Werribee South, taking advantage of the magnificent Port Phillip Bay. With a lifelong passion for boating and fishing, the owner operators recognised there was a gap in the market and established the business which runs chartered fishing trips most months of the year. Whether you are an avid fisherman or a novice, you are well catered for with Jason and Julieann’s aim to ensure you have the experience of a lifetime chasing the bay’s finest!

Tourism is an important growth industry for Wyndham and Magnet Fishing Charters adds an additional element of activity to the bay for locals and visitors alike. It is a business which invites people to immerse themselves in the natural environment, experience the glorious bay and recreate together. With plans to expand their operations in the near future, the business is noted for its honesty and integrity, welcoming people from all walks of life to sample one of Wyndham’s amazing tourism assets.

Businesses typically grow from humble beginnings after commencing as one and two person operations and in part we celebrate the importance of the development of new enterprises through the New and Emerging Category of the awards program.

Equally important are those companies that invest in buildings and equipment to expand operations and grow local employment. By enabling the continued growth of business in Wyndham, employment opportunities will grow and we will get closer to realising our vision.

Congratulations to all finalists and winners and thank you so much for your outstanding contribution to our great community.

Cr Adele Hegedich Mayor

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wyndhambusinessawards Connecting people to jobs

Business of the year

Encore Tissue

MatchWorks

PROUD TO SUPPORT THE WYNDHAM BUSINESS AWARDS Congratulations to all finalists and winners of the 2016 Wyndham Business Awards MatchWorks connects with the local community to provide employment services to businesses across a diverse range of industries.

Our experienced consultants will listen to your needs and provide

information on incentives and the support services we offer.

We screen job seekers, provide a selection of the most suitably skilled people for your team and deliver ongoing support to your business.

To speak with one of our expert consultants call today

1300 132 363

or visit matchworks.com.au

Karingal Inc. (Vic) Limited Liability Red. Assoc. A0038261E ARBN 158 375 903 | ABN 97 468 305 401

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Being environmentally, socially and economically responsible, coupled with a philosophy of producing quality products only, it is no surprise that this business is the recipient of the coveted 2016 Business of the Year award.

E

ncore Tissue is a manufacturer of toilet tissue and paper towel with manufacturing facilities located in Laverton North. The business places paramount importance on supporting Australian industry, purchasing through domestic suppliers and investing heavily in the Australian market.

The business has built a major presence in the retail market supplying supermarkets Australia wide with Encore’s own proprietary brands in addition to many of the retailers own branded product.

At a time when the manufacture sector in Australia is in decline, Encore is bucking the trend. The previous twelve months has seen the business experience its greatest

growth to date. Over the past decade, Encore has been the fastest growing paper tissue maker in Australia year on year.

Since its establishment, Encore Tissue has continually invested in improving its manufacturing capability and product range. The business is committed to continuous improvement and innovation in its manufacturing process as it grows into a major player within the industry, now the fourth largest tissue manufacturer in Australia.

Encore Tissue is a family owned and managed company which has been in the industry for more than 30 years. Over this time they have built a strong culture and have seen longevity in their employees.

The owners believe their people make the difference and their desire to ‘go that extra mile’ ensures the business goals are met.

To their credit, Encore Tissue actively recruit employees from the western suburbs.

SPECIAL PROMOTION

Franchise

Business Person Of The Year

MidAS SErvicE cENTrE WErribEE Midas is located at Pacific Werribee and was established in 2005. At that time, the goal for the business was quite simple – provide customers with an honest and trustworthy service. it sounds very basic but franchise owner carmel had experienced firsthand as a customer the effects of dishonesty in the industry and she was determined to try and change the perception of the trade from within.

Over the years the business has achieved great success. it has built a solid customer base which is centred around the owner’s philosophy that ‘if the customer comes first, the business cannot fail’. Since opening its doors, the business has consistently exceeded targets resulting in the Werribee branch being named the number one Midas franchise in the country.

What the judges said:

dr KArEN dAviES Karen once heard someone say “if you don’t achieve your dreams, you didn’t want them enough”.

Karen davies from a very young age had dreamed of becoming a vet.

However, this bright young girl was told by others she would need to have a realistic backup plan because ‘it just would not be possible’.

These negatve comments provided the catalyst for the determined young girl to pursue her dreams of becoming a vet. Educated at the then Werribee High School, Karen completed her degree at The University of Melbourne, concluding her studies at the Werribee campus to graduate as a veterinarian in the community in which she grew up.

a business which differentiates from the traditional ‘visit to the vet experience’ by offering caring, impartial advice with the responsibility and accountability of a local family business. Karen has a very keen desire to give back to the community. Offering student traineeships, work experience programs, sponsoring a number of community based foster care groups, along with football teams and youth development programs, in particular ‘troubled’ youth, are examples of Karen’s generous attitude.

She is also heavily involved in the business community and an active member of business groups. The young girl from the west, educated in the public school system and told ‘she couldn’t do it’ - has done it. Well done Karen!

Midas Service centre Werribee is an outstanding franchise maintaining a leading position amongst its peers in victoria and amongst the top service centres nationally. it was a pleasure to meet carmel, understanding her passion, resilience, team orientation and absolute pride in the business performance over an extended period. All of these attributes ultimately driving their customer satisfaction achievements. A stand-out amongst a very strong franchise category.

Hard work, perseverance, passion and commitment saw the opening of direct vet Services in November 2010. Karen prides herself on operating

Proud sponsors of the Business Person of the Year Award 2016 As expert business and financial advisers to the local business community, we wish to congratulate all of the finalists and winners of the 2016 Wyndham Business Awards.

18 Synnot St, Werribee Tel 9742 8444 werribee@crowehorwath.com.au

www.crowehorwath.com.au

The relationship you can count on 5 WYNDHAM STAR WEEKLY \ AUGUST 31, 2016

wyndhambusinessawards New and Emerging

Home Based

dAvid mcCArTHy PLumBing

Smudge dog grooming

david mcCarthy Plumbing, a family run business, was established in January 2015. Located in Point Cook and starting from the ground up, dave and Cat have quickly found business sustainability, continued growth and success due to their professionalism and innovative approach to business management. embracing new technologies and delivering a high level of customer service with a strong community mindedness to think local, employ local and buy local underpin the success of this start-up business. Safety is paramount to the business and there is continued investment in training and staff envelopment along with regular team and safety meetings. They have experienced 500% growth in staff over the past year. Word of mouth is the strongest form of referral for this growing business and it is not difficult to see why with both dave and Cat imprinting their thoughtful values and a strong work ethic to the business.

This very successful dog grooming business is located in manor Lakes and was initially established in 2010 as a part-time venture by owner michelle Penpraze. Supported by a strong and diverse marketing campaign and quality customer service delivery, the business has experienced year on year growth. owners and operators michelle and husband Jason, have worked tirelessly to ensure their customers receive the best experience during each and every visit. Smudge dog grooming was the recipient of the 2014 Home Based Business Award and winning this year’s Home Based Award, is testimony to their continued desire to achieve excellence.

Manufacture Small

BrAnded CHoCoLATeS And ConfeCTionery Branded Chocolates and Confectionery’s journey in the food printing business began when gaurav and his wife diksha realised that they wanted an exciting change in their lives. Having always been passionate about creativity and innovation, they wanted to create something amazing and explore their skills. They decided to search for something better and literally spent months searching for a business in which they could excel. it was then they discovered an incredible technology that could print on chocolate and decided to take the plunge. Branded Chocolates and Confectionery today is one of the leading suppliers of branded goods to the corporate promotional product industry. All products are packaged and branded in-house. Branded Chocolates and Confectionery has a network of over 1000 distributors all over Australia and have established themselves as one of the leading suppliers in the sector.

What the judges said:

What the judges said:

What the judges said:

david mcCarthy Plumbing submitted an extremely high quality application, and excelled across all categories, and then some. They are extremely well deserved recipients of the Wyndham Business Awards new & emerging Business category.

Since winning the Award in 2014, there has been significant innovation and investment in the business.

This has included increased attention to oHS through installation of hydraulic lift equipment, reduced energy costs from introduction of solar power, continued support for community events and specials for foster care dogs and other environmentally sustainable practices involving water and waste trials (pet hair, for example). These developments have been rewarded with significant growth in the business.

Branded Chocolates has used a specific business model to establish a distinct niche in the very competitive food manufacturing sector. relying on the skill of their employees, selective investment in specialist technology and great resourcefulness in constructing supply chains, they have reached a point where they can diversify their business model and increase the rate of return on their products considerably.

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SPECIAL PROMOTION

Manufacture Medium - Large

Service Sole Trader

enCore TiSSue

A dry Bed

encore Tissue has grown to become the fourth largest in the industry and is a leader in the field. Proudly Australian, this business places a strong emphasis on the value of its key asset – its people. A family owned business where management recognise the importance of developing a strong culture where the staff are committed to, and strives for, excellence. With a commitment to sustainability, the company is certified by the forest Stewardship Council. This recognition is the pinnacle of environmental product certificaton around the world and demanded by many major retailers such as ALdi. The business is also to be commended for its community mindedness supporting Planet Ark, Wildlife Warriors and Sea Shepherd, amongst others, in line with their environmental ideology.

A dry Bed is the brainchild of owner and operator, Linda Sullivan.

Having worked as a nurse in the public health system for many years, Linda understood the sensitive nature of the clients’ needs and also the demand for the service. exhibiting a fair for entrepreneurship, Linda drew upon her experience and expertise to establish this home based business in 2012. in its 4 years of operation, the business has expanded from servicing 12 families in the first year to 400 per year today. Linda works with families locally, state-wide, nationally and now has expanded her services by exporting to the international market. A significant point of difference is the elimination of waiting times for families and their children who are experiencing a stressful and difficult situation and are seeking professional advice as a priority. Linda’s personal approach ensures clients receive help and support swiftly and respectfully.

What the judges said: This business operates in a very competitive commodities market in which cost consciousness is critical. in this environment, encore has doubled in size in two years. it has invested significantly in new technology and been able to provide paper product in place of a high-quality imported brands. Two critical success factors have been its adaptability to changing circumstances and customer requirements alongside a strong commitment to building and sustaining close relationships, both with customers and amongst staff. it has improved quality and reduced cost through close attention to environmental issues and occupational health and safety. it recruits almost all of its staff from the western suburbs, and also demonstrates a very strong engagement with a variety of community networks.

What the judges said: outstanding results, excellence in customer service, business expansion and ongoing business development are just a few of the reasons A dry Bed has won the Sole Trader category. feedback from her clients is testament to Linda’s entrepreneurship and drive to provide positive outcomes – in the words of one ‘my mum and dad are very grateful to you as well as me, and yes, i am the happiest girl in the world’.

Not for Profit

WeSTgATe CommuniTy iniTiATiveS grouP (WCig) Westgate Community initiatives group inc. (WCig) is a not for profit community organisation committed to affirming the dignity of all people and the right of every individual to a meaningful role in society. established in 1986, WCig has a long and proud history in the delivery of innovative and high quality services for those in our community who experience the greatest levels of disadvantage. WCig’s mission is to create futures through workforce participation. At the very core of their business is a commitment to respond to the needs of disadvantaged jobseekers by providing relevant training with a focus on industries in which a skills shortage exists.

The training provides jobseekers with skills for employment, personal development and is available at little or no cost to participants.

What the judges said: Passionate and committed staff providing exceptionally high levels of personalised service to those in the community with a disability, Westgate Community initiates group delivers training, employment services and social enterprise to Wyndham. its objectives include assisting clients to overcome personal barriers, gain vocational skills and further their education, prepare them for employment and advancing their careers. With a strategy of innovation and service excellence, delivery of high quality and effective services to those affected by disadvantage drives staff to embrace emerging service delivery models through strategic partnerships with local businesses offering employment opportunities to clients. Both finalists in this category are to be commended for delivering a critical service to the Wyndham community.

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wyndhambusinessawards awards Retail Service Micro

2016

Business Awards 22nd

Anniversary

Business of the Year

Encore Tissue

MelBOurne FruiT and VeG deliVery

A Dry Bed Branded Chocolates and Confectionery Cat Napping Surburban Retreat Country Road Group Logistics David McCarthy Plumbing Encore Tissue (Business of the Year) Karen Davies Magnet Fishing Charters Melbourne Fruit and Veg Delivery Midas Service Centre Werribee Negotiis Priya Indian Cuisine Shadowfax Wines Smudge Dog Grooming Westgate Community Initiatives Group Wyndham Veterinary Clinic

THANK YOU - 2016 SPONSORS MAJOR SPONSOR Williams Landing proudly developed by Cedar Woods Properties Limited CATEGORY SPONSORS Commonwealth Bank Crowe Horwath Homestead Financial Group MatchWorks Victoria University Victorian State Government Wyndham BizNet Wyndham Star Weekly MEDIA SPONSOR Wyndham Star Weekly SUPPORT SPONSOR Encore proudly managed by Venue Management Services

Cat napping suburban retreat opened in 2011 as Wyndham’s first indoor cat boarding facility offering individual ‘retreats’ with elevated sleeping spaces in a selection of sizes. Operated by self-proclaimed “Crazy Cat lady” ebony Centazzo, the success of the business has in part been underpinned by a commitment to the community including the hosting of work experience students, some of whom have learning difficulties.

The growth of Cat napping has continued with a second premise opening in ravenhall in 2014 and another set to open this year in spotswood.

What the judges said:

What the judges said:

Melbourne Fruit and Veg delivery has benefited strongly from an extremely energetic management team. after a difficult transition, they have focused on a very specific market and achieved outstanding growth in a short space of time. Their business model relies on high volume targeted at child care centres throughout the Melbourne area. under the new management, there is a strong family business culture and considerable expertise in managing complex logistics. it is beginning to leverage its core relationships to provide an important service for families to better access fresh food.

impressive growth has been evident in this business and is continuing with a specific customer value proposition displayed across various lodging choices available to pet owners. usage of social media, an on-line platform to allow client bookings and providing regular updates on pet behaviours to owners is a feature of the service offering. Overall a stand-out in the service Micro category.

1238430-ACM32-16 10043114-01

BUSINESS AWARD WINNERS

Founded in september 2013 Melbourne Fruit and Veg delivery is a family owned and operated fresh fruit and vegetable delivery business, servicing predominantly child care centres and company offices throughout Melbourne. The business began their niche service as a “home based” business and has steadily grown to what it is today servicing around 150 regular weekly clients. Melbourne Fruit and Veg delivery provide customers with high quality fresh produce which is sourced directly from the growers and suppliers daily through the wholesale Melbourne Market, with an emphasis on supplying as much locally grown (Werribee south) produce as possible.

CaT naPPinG suBurBan reTreaT

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SPECIAL PROMOTION

Service Small

Service Medium

Tourism & Hospitality Small

neGOTiis PTy lTd

WyndhaM VeTerinary CliniC

Priya indian Cuisine

negotis was born out of a desire to challenge the way that accounting and business advice had been previously delivered. The owners recognised that businesses and individuals want more from their accountant than the traditional ‘bean counter’ and were craving a proactve service, delivered by skilful people who adopted a genuine strategic partner approach.

Owners Kim deneys, ron holman and amanda newton built negotis from two separate businesses, combining the strengths of two existing practices together to create a whole new paradigm in the traditional accounting and tax space. For negotis, it’s not just about the numbers.

Their philosophy is small businesses need an ally - someone in the trenches with them, keeping them motivated and focussed, delivering the weapons they need to reach their goals.

Wyndham Veterinary Clinic was founded by dr John Watts and with great excitement, he opened the doors for the first time in november 2000.

When dr Watts had the vision to open the clinic, he thought carefully about what the community would need from a neighbourhood veterinary clinic. living and working locally, he recognised there was a need to provide a level of veterinary care where clients could have their pets seen to and importantly, their ongoing care was possible due to the economical level at which this service provision was made ensuring accessibility.

after working as an employee in the industry for more than 10 years, Balkrishan resigned and took a leap of faith to begin a journey that has resulted in the success that Priya indian Cuisine is today. Balkrishan opened his first restaurant in sydenham in 2004. due to his hard work and dedication the business enjoyed success and subsequently expanded into Wyndham, opening a restaurant in 2009 in Point Cook. a family owned and operated business, an importance is placed on bringing the essence of india to life in all aspects of their restaurant operations which extends to the interior design. Priya indian Cuisine was the recipient of the ‘Best in the West’ ieC spice Out awards 2015 in the Food, service and ambience categories and also received the coveted Gold service award in the 2015 australian Business Choice awards.

dr Watts prides himself on providing excellence in veterinary care, thus he designed and created the clinic, building it from a small house in Market road to the profitable large veterinary hospital it is today. With a bright future ahead, Wyndham Vet Clinic are equipped with modern and spacious facilities.

What the judges said:

What the judges said:

What the judges said:

The judges walked out of negotis saying “we want these guys to be our accountants”! The wow factor and energy at negotis is palpable. The directors draw on broad experience and resources to provide a holistic approach for their clients and the community, and are committed personally and as a company to both. They are passionate, make accounting fun and are not spreadsheet focused desk bound number crunchers. That is, they come to you, physically look at your business and get to know what you do. Being a polished operation the negotis team have a balanced dynamic of age, experience and youth and have the courage and enthusiasm to make dynamic changes in their industry for the better.

retaining over 40 part and full time staff and with a demonstrated commitment to employing multiple nursing trainees and providing veterinary surgeon student placements each year, Wyndham Veterinary Clinic is at the forefront of animal reproductive and artificial insemination science in australia. its novel ‘no charge revisit consultation’ practice means clients can bring their animal back for post-treatment follow-up without any additonal cost. With an annual cliental of over 20,000 with more than 46,000 pets per annum, being one of a relative handful of veterinary practices with a CaT scan machine to perform cross-sectional tomographic images on animals, the impressive capital expenditure invested in this practice and the socioeconomic benefits it provides to the community makes it a valuable asset to Wyndham.

a real passion to bring the various favours of india into the Western suburbs was clearly evident from this local family business. The owners and staff ave an enormous passion for food and the enjoyment it brings to the local community – it’s not just a restaurant but more of an experience for guests.There is a clear vision for expansion and real direction for the business to lead the favours of india in the West of Melbourne.

The Reliance staff would like to thank all our clients for their contribution towards our ongoing growth and success.

No Sale, No Charge WERRIBEE 73 Watton Street, Werribee VIC 3030 T 03 9741 1511 i F 03 9741 1611

reliancere.com.au

POINT COOK 429A Main Street Point Cook VIC 3030 T 03 9369 6399 i F 03 9369 6299

TARNEIT 625 Derrimut Road Tarneit VIC 3029 T 03 8744 1370 i F 03 9741 1611

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wyndhambusinessawards Proud to be a finalist in the 2016 Wyndham Business Awards Tourism & Transport Hospitality Medium

1239602-ACM35-16 10043328-01

shadoWFax Wines shadowfax Wines is a great success story for Wyndham. established in 1999 and located in Wyndham’s iconic Werribee park precinct, this vineyard, cellar door and restaurant business has gone from strength to strength.

Currently producing over 10,000 cases of premium wine annually, shadowfax supplies leading retailers and restaurants australia wide, as well as exporting to asia and the uK. the quality of their wines is such that they have achieved the James halliday 5 red star rating for wineries. With their restaurant serving over 500 guests per week, as well as catering for functions in their beautifully maintained gardens and their stylish architecturally designed facility, this area of their business has maintained an annual growth rate of 10% over several years.

5-7 Leslie Rd, Laverton North VIC 3026 9314 7022

SAVE

Country road Group LoGistiCs in october 2015 Country road opened the first Five star Green star ‘omni Fulfillment Centre’. this state of the art, world best practice, distribution centre is located within Wyndham City’s logistics hub at Laverton north/ truganina.

Well known as one of australia’s largest speciality fashion retailers, the Country road Group has embarked on a journey to be a leader in sustainability. the commitment the company has made in developing a robust sustainability strategy is on show at their distribution centre with a focus on seven key areas: ethical trade, sustainable farming and sourcing of raw materials, energy efficiency, water stewardship, waste reduction, social development, and health and wellness.

What the judges said:

What the judges said:

in this high rating field of finalists, shadowfax impressed in all categories. their commitment to quality product and service, to developing their team, continual improvement to their operations and ongoing growth, as well as their vision to make their business one of australia’s leading boutique wineries right here in the heart of Wyndham, makes them well deserved recipients of the 2016 Wyndham Business award tourism & hospitality Medium category.

a significant investment and confidence into Wyndham with strong community emphasis on employment, including disability and parent programs to work around community need. the modern business has not let automation and machinery take over the importance of employment and maintains good employee involvement and strategy.

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PRICING AND ROOM SPACE FOR ALL BUDGETS AND SPECIFIC REQUIREMENTS Catering for all emotions and purposes • WEDDINGS & ENGAGEMENTS • BIRTHDAYS & CHRISTENINGS • PRESENTATION NIGHTS & THEMED FUNCTIONS • SCHOOL FORMALS & GRADUATIONS • CONFERENCES, SEMINARS & EXPOS • FUNERALS & WAKES • PROFESSIONAL LUNCHEONS OR DINNERS • HALL HIRE Ample free car parking available.

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11 WYNDHAM STAR WEEKLY \ AUGUST 31, 2016