Operations Expert Touch Point 3

FITTING ROOM (THE SANCTUARY)

Fitting Room Experience Empowering

(The Sanctuary)

Operations Expert

Touch point three

As the guest shops, the associate takes her selections back to the fitting room (Sanctuary) and sets everything up. An Operations Expert empowers the guest by making her fitting room experience as easy and personalized as possible!

Continue to the next part of your Operations Expert trainingby going to building block 9!

Think about it Have you ever been to a store that set up the fitting room for you? How did that add to your guest experience? What was the benefit of having the fitting room set up?

Head back to building block 10 and test yourskills!

Tell us about it Now that you’ve checked out the building block training, how does the fitting room make a difference in the guest’s shopping experience? Discuss with your leader.

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Fitting Room Experience Empowering

(The Sanctuary)

Operations Expert

Touch point three

Time to find your leader. We can’t wait for you to Try It Out! Use the Try it Out Cards and practice what you learned.

How’d it go?

How did you do on your challenge?

What did you learn?

Head over to the Operations Expert Fitting Room survey to tell us all about it!

Time to Grab a partner and show them what you learned!

C omplete the 2nd part of the Try it Out Card.

I’m sure you rocked it!

What was their feed back to you?

You did it!

Time to move onto your next touch point!

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