Operations Expert-Windows

stand out. for good.

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Congratulations on completing your onboarding and VOG training!

You will now complete the next 4 levels of learning in order to give our guest the best experience imaginable!

Operations Expert: a whiz in all things technical Guest Experience Star: a master of the perfect guest experience Style Consultant: a fashion guru from wear to care Sales Champion: a pro in meeting guest needs now and in the future

Never lose sight of where you are going!

Your training is just for you to personalize and make yours.. . . have fun!

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O perat ions Expert When you’re an Operations Expert, you’ve got the know-how. You have the technical side of things down to where it’s as natural as breathing!

If opportunity doesn’t knock

BUILD A DOOR

WINDOW

Window

Creativity

Touch point one

Operations Expert

Lighting a window and keeping it stocked are key to making it shine. An Operations Expert does this expertly and with creative f lair!

Get started with your Operations Expert training by goingto buiding block 7!

Think about it In the visual arts, light, shading, and details make images come alive. How can those same concepts be used in a window display?

Head back to building block 7 and test yourskills!

Tell us about it Now that you’ve checked out the building block, what are three things you can do to creatively light windows and keep the style on trend?

Grab your Leader, discuss how you’ll use them in your work .

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Window

Touch point one

Creativity

Operations Expert

Time to find your leader. We can’t wait for you to Try It Out! Use the Try it Out Cards and practice what you learned.

How’d it go?

How did you do on your challenge?

What did you learn?

Go to the Operations Expert Window Survey to tell us all about it.

Time to Grab a partner and show them what you learned!

C omplete the 2nd part of the Try it Out Card.

I’m sure you rocked it!

What was their feed back to you?

You did it!

Time to move onto your next touch point!

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