voice of the guest OVERALL EXPERIENCE: Were the windows visually appealing to entice a guest to come in? Was the signature scent inside of the store inviting? Was the music inside the store inspiring and/or kept at an appropriate volume? Were the associates in dress code? (white button down shirt and jeans? What did you love about your visit? What could we do better next time? Please comment in detail any “NO” responses that you had. You may also comment on positive interactions.
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