Business News May 2011

VOLUME 26, NUMBER 5, 0834-2011

MAY, 2011

IN THIS ISSUE:

•Business Hall of Fame •Immigration matters •Our ambassadors

United Way & You: Caring About Our Communities

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Contents IN THIS ISSUE Business News is a monthly publication of the St. John’s Board of Trade.

Reproduction of any material contained in Business News is permitted provided written approval from the St. John’s Board of Trade.

Articles and criticisms are invited, but opinions expressed by contributors do not necessarily represent those of the St. John’s Board of Trade.

We encourage you to support the business leaders whose names and products you see advertised in this issue as well as throughout our entire membership. The Board reserves the right to edit submissions.

Editor: Printed by: Layout:

Alisha Morrissey British Group of Companies Roxanne Abbott

Jo Mark Zurel Steve Power Denis Mahoney Sharon Horan Derek Sullivan Sherry Walsh

Chair Senior Vice-Chair First Vice-Chair Second Vice-Chair Immediate Past Chair Secretary-Treasurer

ST. JOHN’S BOARD OF TRADE EXECUTIVE

COVER STORY

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CHAIR’S MESSAGE FEATURES

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KEEPING CURRENT MEMBERSHIP

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BOARD OF DIRECTORS Kim Keating Dallas Mercer Jeff LeDrew Bill Mahoney Brenda O’Reilly Karen McCarthy Dorothy Keating Des Whelan

STAFF Paul Thomey Jennifer Ryan Shari Palmer Margie Davis Alisha Morrissey Craig Ennis

Wanda Palmer

Sherry Ryan

Chief Executive Officer Controller Business Affairs Manager Sales Manager Policy Research Analyst Vice President of Policy and Communications Events Marketer & Administrative Coordinator Member Relations Administrator

St. John’s Board of Trade 34 Harvey Road P.O. Box 5127 St. John’s, NL A1C 5V5 Canada Tel: (709) 726-2961 Fax: (709) 726-2003 E-mail: mail@bot.nf.ca Website: www.bot.nf.ca

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May 2011

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Cover Story making a difference With a different kind of work day on June 2, 2011

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magine: An opportunity for people to come together to make a real and tangible difference in our community.

Imagine: People in your organization working side-by-side as a team – painting, cleaning, sawing, entertaining – and having fun doing something completely different for a day.

That’s what Day of Caring is all about.

It’s about community building made real.

It’s about opportunities. The opportunity for people to see the programs and agencies your company supports come to life. The opportunity for charities and community support organizations to get assistance for projects they would otherwise struggle to complete.

BMO team having fun while doing good.

The opportunity for employees to get together outside of the workplace, to work together as a team and do something that is valuable. Although most importantly, it’s the opportunity for all participants to improve lives and strengthen our commu2

nities, helping make our communities great way than any event ever has. Many of us for everyone. lead very privileged lives, and to be able On June 2, United Way of Newfoundto make a difference in someone’s life just land & Labrador will be holdng its very by participating in a volunteer event for first official Day of Caring. The day will a few hours opened our eyes to just how begin with a breakfast event, sponsored by important it is to give back,” Chaulk says.

Atlantic Lottery. After this, the volunteer teams will be sent out to various locations throughout the region to complete projects for local agencies and charities.

Imagine: An employee who has just participated in Day of Caring. This experience has fired them up; they are excited about being able to give back to the community, not just through the money they donate, but through their time and effort as well. They return to their The BMO team in front of the 5,000 pounds of workplaces, rejuvenated by food boxed for distribution across the province what they’ve seen and done. during the December Day of Caring project at the They talk about their expeCommunity Food Sharing Association. riences with their friends and co-workers, sparking their interest.

“All we had to do was show up and do When the next Day of Caring comes the work. United Way handled the rest, around, more volunteers come forward to which for our busy schedules was very help, and this benefits the community as a important.” whole.

Your Day of Caring could be packaging Day of Caring is known to improve food; landscaping; painting; playing a teamwork and employee morale. Coming game of cards with seniors for a morning; together to make a difference in your or preparing and serving a hot meal to community - its a powerful thing. United some of our most vulnerable citizens.

We Can make a difference!

Each Day of Caring is different, but each is The BMO Financial Group Team no the same. You make a difference in the life longer has to imagine what Day of Caring of someone because of your gift of time. might mean. In December, they gathered in a cold warehouse, and within hours To find out more about how you can give they’d packaged over 5,000 pounds of the gift of time on June 2, 2011, contact food for the Community Food Sharing the United Way Office at 753-8288; info@ Association. The afternoon wasn’t just unitedwaynl.ca or www.unitedwaynl.ca about packing food into boxes destined for United Way is a registered charitable remote parts of the island. Deanne Chaulk, organization whose mission is to improve BMO’s personal banking area manager, lives and build community by engaging participated in the event. individuals and mobilizing collective action.

“We often invest in corporate retreats to Funds raised by United Way stay in our communities, supporting essential programs revitalize our team. This one afternoon and services within a variety of nonprofit spent helping the community brought us agencies. together quicker and in a more meaningful May 2011

Business News

Chair’s Message immigration

Chair, Jo Mark Zurel

I was 18 when I left South Africa.

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ust a kid really, but a kid that knew he couldn’t beat apartheid on his own.

I was a kid, but I understood that particular war was too big for me to wage and that it would have consequences long after it was over.

At 18 I knew how many other African nations operated. That even if the transition to black rule was peaceful that poverty and crime were common elements in some African countries.

So I moved to Canada.

When I came to Atlantic Canada I had so many advantages; I had dual citizenship thanks to my Canadian mother. I’m white and I spoke English clearly, albeit with an accent. I came to Canada to be a student in the sheltered environment of university, where I quickly made friends and didn’t have to justify my foreign qualifications.

The toughest things to overcome were the long, cold winter and the occasional bout of homesickness.

I heard stories about how some Quebecers wanted to separate from Canada – the big news story of the day – and wondered why they didn’t want to be a part of such a nice place. The problems people in Quebec talked about just didn’t seem like problems

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to me. “In South Africa we had real problems,” I thought to myself a number of times.

But again, for me to come to Canada was easy. Refugees attempting to come to this country would probably dismiss my immigration woes much like I did Quebec’s problems so many years ago.

Even married couples who have met online and across borders face difficult immigration procedures, according to a recent Globe and Mail feature.

Canada was recently ranked “slightly unfavourable” on a Migrant Integration Policy Index a project of the British Council and the Migration Policy Group.

Canada was third on the list of 31 North American and European countries. Not bad really. Canada received high marks on its anti-discrimination policies, labour-market mobility and family reunification. But I think Canada can – and has to – do better.

I recently spoke at a conference about diversity put off by the Association of New Canadians, and throughout I was thinking how we live in a place informed by Celtic and English customs – that we all came here from somewhere. I was thinking about how we’re slowly starting to see the face of our city change in the food and festivals.

Our city and province are becoming diverse and the idea is that we should all benefit from the richness of the culture, the sharing of ideas and the desire to make this a better place.

There are demographers who say because of the low birthrate and ageing population, Canada will have to land 400,000 more immigrants a year, though the longtime cap on immigration numbers is about 250,000 a year, according to a recent Winnipeg Free Press article.

The article goes on to say that in 1913 – when Canada’s population was at eight million – about 400,000 immigrants landed here. That number has never been reached since.

Just so you know, Canada also caps the number of privately sponsored refugees; once at around 3,000 – now at 6,000.

And, recently the Government of Canada changed temporary worker immigration May 2011

rules, meaning companies won’t be able to employ the same worker for more than four years. After four years, no matter their value to a company, those workers must leave Canada and work somewhere else for four more years before they can return.

Many of these rules seem so counterproductive when we hear industries crying out daily for skilled workers.

If 85 per cent of the people of working age in Newfoundland and Labrador are already working and 70 per cent of the job openings in the next decade will be created by retirements, don’t we have a responsibility to figure out how to prevent the labour shortage before it hits us so hard it cripples the province’s economy?

Shouldn’t we be working on more progressive immigration legislation? Or creating more initiatives like the federal government’s national credential assessment agency to examine the credentials of immigrants to see if they meet Canadian standards? Shouldn’t we be figuring out how to create a more welcoming community and making this place more desirable to newcomers?

Instead I still hear the occasional slur, or the insistence that immigrants are stealing jobs. This, often from people who have one foot out of the workforce with no idea who will step into their position when they take the leap into retirement.

Everything we do – from public policy to personal perception – affects our ability to bring in new people with new ideas, get them actively involved in the workforce and community, and keep them involved.

We’ve built it into one that most citizens of the world would love to be a part of.

So let’s be careful about what we do next, because, the truth is, most of us are fairly new to this country. It’s all about perspective, isn’t it?

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Feature that personal touch Bed and breakfasts offer something bigger hotels can’t

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nce thought of as a last resort, the bed and breakfast experience is now much sought after by not only vacation-goers, but locals seeking a romantic getaway. Tourists wanting to turn their trip into a one-of-a-kind experience have come to realize that bed and breakfasts are just the place to make that happen.

Individual innkeepers offer a personal touch with local flavour, wherever you may visit. With suggestions about local interests from shopping, dining, to downtown hot spots – there’s a wealth of knowledge to share.

For those looking for the more personal and relaxed atmosphere over the busy hotel, bed and breakfasts offer a more private, intimate setting. You are also likely to get a home-cooked breakfast included in your keep – something you’d normally pay extra for in a hotel.

Another added feature of the bed and breakfast is that many include luxuries like flat screen TVs, in-room fireplaces, free wireless internet, and Jacuzzi tubs – most of which are usually reserved only for the upgraded rooms in hotels.

For those who frequently stay at bed and breakfasts, it’s quickly obvious that no two are alike. Every bed and breakfast offers something new and different, whether historically preserved, modern, or some combination of the two. And though some have plenty of rooms to offer, bed and breakfast operators know how to make their guests the number one priority. You should be able to relax and feel comfortable at a bed and breakfast location just like you would at home.

The increased demand of the bed and breakfast continues to rise; folks come for a visit and tend to return again and again after happening upon the charm bed and breakfasts have to offer. Due to the demand owners have recognized the opportunity to expand and provide special services beyond the traditional tourist season.

Aside from being a benefit to the local economy, it’s also good for the guests.

Improved services like private bathrooms, and in some cases, kitchens for those

who wish to have an extended stay, have become the norm. Some bed and breakfasts are now also offering alluring spa services.

If you are planning your next getaway, whether in the city or in one of the province’s many scenic outports, consider a bed and breakfast – you will be pleasantly surprised by what they have to offer.

Leaside Manor Suites & Apartments is a restored 1920s merchant’s home, now an 11-room, bed and breakfast, hotel in St. John’s. Minutes from downtown, Leaside is St. John’s busiest B&B/inn. For more information about staying at Leaside Manor call 709-722-0387 visit www.leasidemanor. com

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Feature come meet with us warmth that visitors receive is unparalleled anywhere else. We are a unique people with a culture that we embrace and are proud to show to the world. So raise your hand to your organization or association to host your meeting or national conference right here in St. Johns and show the world why we call this magical place home.

The City of St. John’s has quickly become one of the most desirable destinations in Canada to host meetings, conferences and events.

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he positive economic impacts of meetings and conventions on cities and business are exactly why the largest cities in the country are bidding against each other to host these events. It’s a given that the hotels and the meeting-space providers benefit, but when you look at the spin-offs of meetings and conventions it becomes obvious that local businesses – from printing companies and restaurants to entertainment venues, tours, shops, and car-rental agencies – all benefit too.

In 2008, the number of hotel rooms booked by conferences underestimated actual attendance by 17 per cent. In 2009, when all other destinations in Canada reported a decrease, St. John’s kicked the global trend with a 2.2 per cent increase in conference attendance over 2008.

In 2010, total conference hotel bookings surpassed 2009 by 18 per cent. Delegates of conferences held in St. John’s tend to travel with more people and stay longer than when they travel to other destinations. In 2009, the average total spent per delegate in the province, excluding airfare, was $1,645. In 2010, our city hosted 95 conferences and 22,915 delegates compared to 81 conferences and 17,541 delegates in 2009.

Air accessibility has grown exponentially and today we are serviced daily by Air Canada, Continental, Westjet, and Porter airlines and even boast direct flights to New York and England. Our airline partners offer delegates discounts on their flights to attend conferences in St. John’s.

Destination St. John’s offers complimentary services to those hosting meetings and conferences in the city. The organization is first and foremost a sales organization; selling partners’ products, services and experiences to the world to enhance the economic development in our city. It’s currently targeting major meetings, conventions and incentive travel; sport and cultural

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Lisa Martin-Davis is sales manager, meetings and conventions for Destination St. John’s. For more information about Destination St. John’s call 757-0419 or visit www.destinationstjohns.com

Lisa Martin-Davis events, leisure travel and group tours.

It’s an all-inclusive organization for event planners and organizations. Destination St. John’s can provide services like hotel availability, site-selection, familiarization tours, comprehensive bid proposals, collateral support, promotional material support, and pre- and post-convention planning.

The city’s natural beauty, rich history and culture and small-town, quality of life makes St. John’s a pleasure to visit. It may surprise many, but St. John’s has the third most temperate climate of all cities in Canada, after Victoria and Vancouver.

But the thing visitors say sets St. John’s apart is the people. The hospitality and

Comfort, convenience and a quality you can trust.

Pool

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Fitness Centre

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Hotel Suites

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Business Floor

Downtown Corner Brook • 1-800-399-5381 • www.greenwoodinn.ca

May 2011

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Feature

distinguished leaders inspire DH_largest_DownhomeCPM1 2/15/11 10:17 AM Page 1

On May 19th, 720 business and community leaders will pay tribute to the 2011 inductees into the Junior Achievement Newfoundland and Labrador Business Hall of Fame.

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or 21 years, this event has recognized and celebrated business excellence in our province. As significantly, it provides the future leaders of our province – our youth – with role models of excellence.

This annual premier gathering and signature fundraising event for Junior Achievement’s work readiness, financial literacy and entrepreneurship programs, reached a significant milestone this year - a sold out audience two-and-a-half months in advance of the event.

Dr. Angus A. Bruneau, Captain Sid Hynes and Kevin and Susan Sexton are the 2011 inductees. These individuals, who have earned respect of their peers, have significantly impacted individual lives, economies and communities.

and we still fit in your back pocket.

This means an advertisement in Downhome will reach over 108,000* of your potential customers in Newfoundland and Labrador. And with one of the lowest CPM (cost per thousand) in the industry it’s simply the best advertising value for your dollar.

www.downhomemedia.com *Based on 40,174 paid circulation, 4.9 readers per copy. CCAB Audit September 2009

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Dr. Angus A. Bruneau Dr. Angus A. Bruneau founded Fortis Inc., served as its president & CEO and later, as chairman of the board of directors.

Fortis is the largest investor-owned distribution utility in Canada. Bruneau is a former president & CEO of Newfoundland Power and the founding dean of the May 2011

faculty of engineering and applied science at Memorial University.

Dr. Bruneau holds a PhD in physical metallurgy. His honors include the Queens’s Golden Jubilee Medal. He’s been a director of Aurora Energy Resources, Petro-Canada and Inco and he has been actively involved in innovation and science policy. Bruneau serves as Honorary Consul of the Netherlands in this province and has extensive community engagement.

Capt. Sid Hynes Capt. Sid Hynes went to sea as an assistant steward and by 21 was captain of his first ship. Later, he started Canship, a company that partnered to form Canship Ugland. Hynes has served as acting president/CEO of Marine Atlantic and, most recently, formed a partnership to purchase Oceanex Income Trust. Oxceanex provides intermodal transportation services throughout Eastern Canada and carries approximately half of all freight to the island. Hynes is chair of the Fisheries and Marine Institute of Memorial University’s industry advisory board. He was appointed Honorary Capt. (Navy) by the Department of National Defense and has been named one of Atlantic Canada’s top 50 CEOs. Hynes supports many local charities and community service projects.

Kevin and Susan Sexton operate Sexton Lumber Company in Bloomfield. Sexton Lumber dates back to the 1940’s when Kevin’s father entered the sawmilling continued on page 7...

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distinguished leaders inspire

DH_atlantic_DownhomeCPM1 2/14/11 5:07 PM Page 1

...continued from page 6 industry. Today, Kevin and Susan have grown Sexton Lumber into a technologically advanced operation. It is the largest sawmill in the province and features technology on par with large sawmills throughout North America. Sexton Lumber employs 70 people with an annual production of over 60-million board feet of lumber, which is shipped to markets throughout North America. In addition to being a driver of the local economy, Susan and Kevin support many community efforts, helping to make their community a better place to live and work.

Kevin and Susan Sexton The legacy that these inductees have created through their excellence in business will serve as an inspirational guide post for youth. Their ethics, integrity, vision, willingness to risk, and their passion and respect for people and communities, personify fundamentals of true business and life success. Indeed, worthy mentors.

Junior Achievement, a leader in the delivery of business education programs for youth, salutes the 2011 inductees and thanks its corporate sponsors, its honourary chair, Bernard (Tanny) Collins and the JA Business Hall Fame committee chair, Jo Mark Zurel.

Sandra Patterson is the president and CEO of Junior Achievement of Newfoundland and Labrador.

Golf, Curling, and Corporate Memberships available MORE THAN GOLF ……

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For details and reservations call 726-4930 or e-mail ballyhaly@nf.aibn.com Business News

May 2011

This means an advertisiment in Downhome will reach over 108,000* of your potential customers in Newfoundland and Labrador. And with one of the lowest CPM (cost per thousand) in the industry it’s simply the best advertising value for your dollar.

www.downhomemedia.com *Based on 40,174 paid circulation, 4.9 readers per copy. CCAB Audit September 2009

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Feature so you want to rent a car DH_jellybeans_DownhomeCPM1 2/14/11 5:01 PM Page

Don’t be disappointed – make a reservation

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And if readers were jellybeans, a jar of 1000 jellybeans would cost you a lot less at Downhome than anywhere else. With over 108,000 readers*, Downhome has one of the lowest CPM (cost per thousand) of any magazine or newspaper in Newfoundland and Labrador.

It’s simply the best advertising value for your dollar.

www.downhomemedia.com *Based on 40,174 paid circulation, 4.9 readers per copy. CCAB Audit September 2009

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ver the past couple of years there has been much talk about a shortage of rental vehicles during peak periods in the province. In fact, the rental industry continues to expand the number of vehicles available every year in Newfoundland and Labrador.

The kinds of shortages we see here exist throughout the world during peak tourism periods. Have you ever tried to book a last minute reservation to Florida during Easter? Not an easy task, right? The same is true in Newfoundland and Labrador.

We have a short tourism season and many events are scheduled in late-July and earlyAugust. The George Street Festival, St. John’s Regatta and the Folk Festival are just a few of the many events that occur in that four week period.

The rental industry continues to increase fleet for the anticipated demand and there are very few days when clients are disappointed, but the key to ensuring access to a rental vehicle is to make a reservation in advance. Rental companies ensure that they have sufficient inventory to cover confirmed reservations at any time during the year.

The industry faces limitations on the number of vehicles that can physically be delivered to the island; as well the industry has been affected by changes in the car manufacturing industry.

Over the past year, Hospitality Newfoundland and Labrador, representatives of the rental industry and government have formed a working May 2011

group to look at problems in the rental car business.

In 2011 visitor information centres will be given daily updates on availability of vehicles during peak periods.

The rental industry is a dynamic one mandated to return a profit to its shareholders.

It will never make economic sense to have an abundance of vehicles available just in case they’re needed. Just like you won’t see hotel and motel owners build additional rooms to rent them for two to four weeks every year.

The vehicle rental industry is faced with the same scenario. However if reservations for those rooms and those vehicles are showing up, you can be assured that the industry would respond with ample availability to cover those requirements.

Tourism in this province is growing and the industry is responding.

Encourage your business associates and family to book early and they will not be disappointed.

Derek Thomas is the general manager of PractiCar Car & Truck Rentals.

Business News

Keeping Current policy matters Diversification Matters Last month, “Business News” featured information on diversification and why and how the actions taken today pay off 20-25 years from now. Here’s some more on why diversification matters.

“Those gains in labor and capital productivities that have been achieved have mostly been visible in the oil and gas sectors and absent or negative in others.

Evidence from the UAE, for example, shows that gains in productivity have been offset by losses, thus leading to relative stagnation in terms of overall productivity and competitiveness. Low productivity levels translate into high costs to produce goods and services. That in turn has a direct, negative effect on competitiveness, slowing economic growth and threatening a nation’s long-term and sustainable economic development.”

Economic Diversification: The Road to Sustainable Development, Booz & Company, 2008 “… Petroleum creates a world of illusion because some people become wealthy without effort. This means that work ethics are undermined and negative attitudes towards certain forms of work, especially manual labor, can prevail in many oil exporters. This in turn can translate into lower levels of productivity than those found in comparable resource poor states.

States and people that experience a sudden influx of income they did not work hard to get have not usually developed the fiscal and financial discipline or work habits normally required to get and keep such windfalls. They tend to become accustomed to relatively high salaries and little work.”

Oil-Led Development: Social, Political, and Economic Consequences; Center on Democracy, Development, and The Rule of Law at Stanford University

March 21 and this May edition is printing during the provincial budget. But here are some highlights of the province’s business agenda from the Throne Speech: • “Government will continue public consultations on the development of a Provincial Minerals Strategy for release and implementation later in the year.”

• The province “is moving forward to develop an Energy Innovation Roadmap, consolidating research to date and charting a course to bring on stream new energy technologies” • “Government will be enhancing its agricultural research and development program to provide stronger research capacity” • “Government is expanding its programs to enhance support for innovative activities throughout the province that can make our traditional industries more competitive, open doors for rural businesses, and propel our strategic advantage in innovationdriven sectors.”

• “Government will soon release a new Climate Change Action Plan and Energy Efficiency Strategy”.

Our view on the Lower Churchill The St. John’s Board of Trade recently spoke on our members’ behalf at the Lower Churchill Joint Review Panel.

At the event, we pointed out that the Board isn’t a consumer advocacy group, but we are made up of people who pay bills. And we do represent businesses that need to compete on price.

We know that having electricity rates jump in the second half of this decade, but then even out once we get past 2020, is some bad news and some good news to our members.

We talked about the need for more discussion around the direct financial implications to businesses, as well as interprovincial co-operation in an east-west power grid, as well as diversification in types of power.

The Board of Trade is exceptionally pleased that, because of Muskrat Falls, Newfoundland and Labrador will have an electricity system that will be greater than 98 per cent carbon free.

This isn’t a perfect project from our view.

But it gives us options for power for our own use, and for exporting. It makes sense environmentally. And it makes economic sense in the long term. So we think it’s a good project, and we’d like to see it move forward in a timely fashion.

Highlights from Throne Speech for business The April edition of “Business News” was printing when the provincial Speech from the Throne was being delivered on

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Special ambassador profiles Michelle Simms Business Analyst Genesis Centre msimms@genesiscentre.ca / www.genesis.mun.ca Who inspires you?

Entrepreneurs inspire me. They are driven, innovative people who aren’t afraid of risk. I find that exciting and try to be entrepreneurial in all decisions I make. I have been surrounded by entrepreneurs my entire life, from my parents to my clients, and therefore I feel compelled to think like one.

Andrea Brocklehurst Business Development Manager Plato Consulting Inc. 576-6770 ext. 223 abrockelhurst@platoconsulting.com / www.platoconsulting.com What is your greatest regret?

I don’t really believe in regrets because I think if you want something bad enough, you still have time to achieve it. A smart person once told me to, “Stop pining over what you haven’t done and just go do it.” We spend way too much time analyzing past mistakes or wishing our lives away for something that appears to be out of reach, when it’s all right there in front of us. If I had to choose one regret, I guess it would have to be that I only speak one language fluently. I have travelled to so many other countries where people speak three and four languages and I always feel so limited with English as my only option. It is definitely something I would have found useful on my travels and is something I continue to work on every time I head to a new destination. So instead of regretting, I would rather see these things as works in progress. I definitely have a list of things I want to do before I die and having a lot of regrets is not one of them.

Ashley Power-Stack Manager Power Boland Chartered Accountants 579-1069 / a.power-stack@powerboland.ca / www.powerboland.ca (coming soon!)

Who inspires you?

I consistently surround myself with highly motivated people. In my experience, being immersed in a positive (and competitive) environment fosters success. The Board of Trade makes excellent work of bringing these types of people together through various luncheons, mixers, trade shows and other networking events.

At Power Boland, I draw inspiration from our highly successful, highly entrepreneurial clients. Their endless energy and passion for excellence is a not-so-secret key to success that I strive for in my personal and professional life.

Cyril Russell Operations Manager Sheraton Hotel Newfoundland 758-8163/Cyril.Russell@sheratonhotelnewfoundland.com/ www.sheraton.com/newfoundland What is your greatest regret?

My years of industry experience, education, and work ethic allowed me to progress to my current position of operations manager; however, one of my greatest regrets is that I did not pursue a degree and decided to follow a different educational route. A degree would have “opened doors” sooner and provided more opportunities.

Hindsight is 20/20.

Helena Lawlor General Manager Hillivew Terrace Suites 754-9822 / hlawlor@hillviewterracesuites.ca/ www.hillviewterracesuites.ca What is your biggest pet peeve?

People who take too long to answer my questions.

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Special ambassador profiles James Prescott Gilfoy Publisher’s Representative, Newfoundland and Labrador Progress Media Group 697-9474 / jgilfoy@progressmedia.ca / www.progressmedia.ca What’s on your iPod? The Avalanches, but I have Rod Stewart queued up to go next.

Lisa Martin-Davis Sales Manager, Meetings & Conventions Destination St. John’s 757-0419 / Lmartindavis@destinationstjohns.com / www.destinationstjohns.com What’s your personal motto?

I have two personal mottos that are kind of connected as one affects the other. The first is; live everyday to the fullest and always be positive. No matter how bad things seem there is always someone somewhere who has it worse. The second is; everything happens for a reason.

Lori Coleman Sales Associate Murray Premises Hotel / St. John's Executive Suites 738-7773 / lcoleman@murraypremiseshotel.com / www.murraypremiseshotel.com / www.executivesuitesstjohns.com What’s Your Personal Motto?

Meet new people! When I was in Grade 6 my Mom wanted to send me to a summer camp and I didn’t want to go. I was content staying at home with my family and friends. And my Mom made this comment and it has stuck with me ever since. I live by this motto and I have taken it with me through school, work and anywhere else that I go.

Natasha Hudson Business Development Coordinator NATI - Accelerating the Business of Technology 757-3253 / natasha@nati.net / www.nati.net What’s on your iPod? Hey Rosetta! – Into Your Lungs, Mumford and Sons – Sigh no More, Dave Matthews Band - Crash, Foo Fighters – Echoes, Silence, Patience and Grace, John Mayer - Continuum.

Shane Kennedy Account Executive Triware Technologies Inc. 579-5204 / skennedy@triware.ca / www.triware.ca What’s your biggest pet peeve?

My biggest pet peeve is lack of consideration for others. We live in a society that can only function through cooperation. Whether it’s in business or in life when people work together everything works better and runs smoother so the next time you see someone who may need help stop and ask them - who knows, someday it could be you that needs the help.

Steve Bastow Associate Consultant Investors Group 687-0837 / Steve.Bastow@investorsgroup.com / www.investorsgroup.com What’s on your iPod? What I have on my iPod is a crazy collection of everything from Deep Forest to Ottmar Liebert and Luna Negra, to AC/DC. Business News

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Special ambassador profiles Clare Barry Manager, Education and Marketing Avalon Laser Health - live without pain 753-0155 / livewithoutpain@gmail.com / www.avalonlaserhealth.ca Do you have any hidden talents?

Few may know that I am still able to make bread the way my grandmother used to using a variety of whole grain flours. Although I seldom have the time to indulge this little known talent, the results are a treat for all and bring wonderful memories Angela Hedderson Manager, Recruiting Convergys Customer Management Canada 757 1670 / angela.hedderson@convergys.com / www.convergys.com/careers What’s your personal motto?

As a child I would always want to find the fastest or easiest way to complete tasks, which would sometimes fail. My father noticed this about me and promptly said, “Angie, if you are going to do something, do it right the first time.” That quote from my Dad has stuck with me and now in my personal and professional life I have changed that a little and believe that anything worth doing is worth doing well. I believe that when you choose to do something it, you do as well as you possibly can.

Cheryl Whitten Senior Manager, Advisory Services Grant Thornton LLP 778-8808 / cwhitten@grantthornton.ca / www.grantthornton.ca What’s your most treasured possession?

My most treasured possession are my children - Nicholas and Kera, aged 11 and 9. They really do make life worth living (as I’m sure every parent will agree).

Chris Schwartz Wealth Advisor ScotiaMcLeod 576-1387 / chris_schwartz@scotiamcleod.com / www.mywgroup.ca What's your most treasured possession?

Aside from family and my kids, my two most treasured possessions have to be my autographed Wayne Gretzky jersey (which was a personal gift) and my badges from the 2009 Masters tournament (an experience of a lifetime).

They are two items I could never replace.

Darrin Fitzpatrick Business Development Officer College of the North Atlantic 758-7554 / darrin.fitzpatrick@cna.nl.ca / www.cna.nl.ca What is your great regret?

My greatest regret to this point, was not appreciating my Mom for all that she is and for what she did back when I was younger. I figured she was “just” my Mom. I came to realize later in life, now that I have two wonderful children (Liam and Riley), that she is the foundation that holds us together, the spirit and hope of what people should strive to be in life and the loving and caring she provides have changed so many lives. My Mom as I now know is an angel without wings. I tell her every day, thank-you for being my Mom.

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May 2011

Business News

Special ambassadors profiles Ian Chaytor Partnerships & Opportunities Colour-NL 579-5301 / ian@colour.ca / www.colour-nl.ca What is your greatest regret?

I have no regrets, so to speak, but I do wonder from time to time where I would be today if I took another career path. When I was in high school I was thinking about going to law school. But a chance meeting with concert promoter Donald K. Donald steered me in the direction of public relations and as they say...the rest is history.

John Keirstead Eastern Canada Business Development Manager OTS Ltd. 722.6875 / jkeirstead@otsl.ca / www.OTSL.ca What are two things – outside of the business world – do you think you’re really good at?

Staying in close contact with family and friends and golfing

Justine Perry Account Executive NTV/OZFM 570-5296 / jperry@ozfm.com / www.ntv.ca What’s your personal motto?

“Life is a succession of moments. To live each one is to succeed. Succeeding shall be no one’s doing but my own.

My choice; my responsibility – win or lose, I choose.”

Rob English Accredited Mortgage Professional (AMP) ACME Mortgage Specialists 689-2263 / rob@acmefinancial.com / www.acmefinancial.com What are two things – outside of the business world – do you think you’re really good at?

Wheelies and Horticulture (not necessarily in that order).

Suzanne Kenny Senior Manager | Enterprise Risk Services Deloitte 758-5136 / suzkenny@deloitte.ca / www.deloitte.ca What is your greatest regret?

Biggest regret in life was not moving home to Newfoundland sooner!

Business News

May 2011

13

Keeping Current tourism trends The year that was …

• About 520,000 people visited the province between Jan. 1 to Dec. 31, 2010 – that’s up 7.3 per cent over the previous year. Those visitors spent about $410.6 million on their trips – nearly 10 per cent more than was spent in 2009.

• Tourism has grown three per cent year over year since 2003, with the number of visitors reaching an all-time high in 2010.

• The number of passengers coming and going at the province’s airports increased seven per cent in 2010 to 1.9 million.

• The number of passengers coming and going on Marine Atlantic ferries in 2010 dropped about four per cent from the year before meaning about 384,000 passengers used the service.

• In 2010, 26 cruise visits were impacted by weather, operational or regulatory related issues, though there were still 133 port calls to 48 different ports during the 2010 cruise season, up from 107 port calls and 35 ports recorded in 2009.

• The tourism industry in 2010 was estimated to be valued at $850 million thanks to the 2010 Juno Awards, the Cupids400 celebrations and the province’s targeted marketing strategy.

• Meetings and conventions got a bump in 2010 after a slow year in 2009, when many hotels got to boast sold-out status. There were 95 large conventions (more than 50 rooms sold) registered during 2010, up from 81 the previous year and the number of delegates increased by 31per cent to 22,900.

• The province’s campsites and parks saw a six per cent average increase in the number of visitors in 2010 over 2009, the biggest jump was in the Eastern area of the province, which saw a 19 per cent increase in campers.

• The province’s tourism marketing campaign won more than 30 awards in 2010, and more than 100 regional, national and international awards since its launch in 2006.

• The provincial tourism marketing budget has peaked at $13 million, with the goal of reaching tourism revenues of $1.6 billion by 2020.

Historic Fort Amherst guards the entrance to St. John’s harbour.

J F Bergeron The sophisticated charm of the port city of historic St. John’s.

Ned Pratt

14

The City of Legends; City of walkways, rivers, hills and valleys, nestled among colourful houses.

Ned Pratt Cape Bonavista Lighthouse, Provincial Historic Site.

Wayne Barrett

May 2011

Honourable Terry French Minister of Tourism, Culture and Recreation The province welcomed an unprecedented 518,500 nonresident visitors in 2010 - the first time the half-million mark was reached and exceeded in Newfoundland and Labrador.

This extraordinary milestone was achieved through the hard work and dedication of the many partners within our tourism industry.

Our collective efforts have created a buzz. Newfoundland and Labrador is the place to be. With the continued growth of our tourism industry and the strength of our partners, we will reach our goal of doubling tourism revenue by 2020!

Business News

Keeping Current tourism trends

Cultural richness - one of the most prolific arts communities in Canada.

The year to come …

The Rooms cultural complex and the Basilica dominate the skyline of old St. John’s.

Ned Pratt Hans G. Pfaff

• There are good indicators for the 2011 tourism season, with international tourism agencies suggesting that tourism, if not spending, will rebound somewhat following the 2009-2010 recession. However, natural disasters, market volatility and other factors will likely prevent 2011 from being a banner tourism year.

• The Department of Tourism, Culture and Recreation received 12,957 inquiries for travel guides as of February 2011. As well, 158,183 visits were registered at the province’s tourism website for the same time period.

• Cruise Newfoundland and Labrador is reporting 120 ports of call that are tentatively booked for the 2011 cruise season, with 16 cruise ship visits for the City of St. John’s between May and September. Each of the cruises have berths for between 12 and 2,500 passengers.

• As of mid-March the meetings and convention tourism indicators are ahead of the 2010 levels by six per cent.

• While there are no banner events planned for 2011, like the Junos or Cupids400, the TELUS Cup, will return to Newfoundland & Labrador for the first time since 1989, and St. John’s will host Canada’s National Midget Championship. As well the 41st World Conference of the International Council for Traditional Music, along with Festival 500 and the Phenomenon of Singing International Symposium will coincide in July.

Many grand cruise ships visit the old port of St. John’s. The George Street Festival, Outdoor band stand.

Ned Pratt CANAL Source: Newfoundland and Labrador Department of Tourism, Cruise NL. All photos courtesy of the Department of Tourism, Recreation and Culture Business News

May 2011

15

Keeping Current around the board Paddy’s Day Mixer One of our most popular annual mixers just goes to show that our members love St. Patrick’s Day. We’d like to thank the Murray Premises for hosting the event, with a special thanks to Lori Coleman, sales associate at the hotel, for going above and beyond organizing the event.

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QS QSPWJEJOH B EFMJDBUF GSBHSBODF PG TPGU BQQMF BOE QFBS BOE OVBODFE CZ UIF QFSTJTUFOU GMBWPST PG SJQF QFBS .BOEBSJO PSBOHF BOE %FMJDJPVT BQQMF -BEZ PG UIF 8PPET JT B TVQFSC XJOF FYQFSJFODF CZ JUTFMG PS QBJSFE XJUI ZPVS GBWPSJUF EFTTFSUT

Craig Ennis, our VP policy and communications, was in the holiday spirit when he posed with City of St. John’s councillors Sheilagh O’Leary and Bruce Tilley.

XXX TBQXPSME DB

Len Stoyles, owner of Leonard Stoyles Home Renovations, was certainly in the spirit.

16

May 2011

‌ as were these four. Lisa Martin-Davis of Destination St. John’s, Susan Godfrey of Comfort Inn, Lorraine Ennis of Eastern Audio and Amy Tulk of the Ramada, had a great time on what is obviously their favourite holiday.

Business News

Keeping Current around the board

Leslie Galway, CEO of Workplace Health Safety and Compensation Commission, gave a Lunch ‘n’ Learn at our offices about myths around workplace health and safety.

Past Chair Derek Sullivan chats with guest speaker Robert Martin, CEO and president of New Millennium Capital Corporation.

The CIBC Mount Pearl mixer’s theme was centered around golf in honour of special guest and pro golfer Jim Stick.

Former Senator Fabian Manning spoke to our membership days after the ill-fated federal budget about its implications for this province. Manning soon after announced his candidacy for the seat in Avalon.

We’d like to thank Jumping Bean Coffee for hosting our first Coffee ‘n’ Contacts this year. It was a blustery morning, perfect for a hot cup of coffee and a yummy pastry.

Robert Martin spoke about the upcoming development of the company’s iron ore prospects in Labrador and Quebec and its recently inked deal with international mining giant TaTa Steel.

Business News

May 2011

17

Keeping Current upcoming events

MAY EVENTS BOARD OF TRADE WEEK MAY 9 - 13 Open House Drop by our office, mix and mingle with Board of Trade staff and members and find out what the Board can offer you.

Refer a member and receive a free gift.

Join us for refreshments, food and much more.

Where: St. John’s Board of Trade

Boardroom

3rd Floor, 34 Harvey Rd. When: Tues., May 10, 2011 Time: 11 a.m. – 2 p.m.

Cost: Included as a benefit of

membership

Come join the St. John’s Board of Trade’s Chair, Jo Mark Zurel to discuss issues that are important for your business.

Where: St. John’s Board of Trade

Boardroom

3rd Floor , 34 Harvey Rd. When: Mon., May 9, 2011 Time: 8-10 a.m.

Cost: Included as a benefit of

member ship

BUSINESS MIXER

LUNCHEON

Hosted by Shamrock City

Porter Airlines is an official four star airline in the World Airline Star Rating

by Skytrax, committed to offering speed, convenience and service as part of a premium travel experience. Join us as Porter Airlines’ president and CEO, Robert Deluce tells us about “Flying high – The Porter Airlines story”

Where: 340 Water St. When: Thurs., May 12, 2011 Time: 4:30 – 6:30 p.m.

Cost: Included as a benefit of

membership

18

CHAIR’S BREAKFAST SERIES

LUNCH ‘N’ LEARN SharePoint 2010 makes it easier for people to share ideas, expertise, and find the right information to make better business decisions. For 20 years, Triware Technologies Inc. has been helping clients connect with the business information they need. Join us for a demonstration of how SharePoint can help your organization.

Where: St. John’s Board of Trade

Boardroom

3rd Floor, 34 Harvey Rd. When: Tues., May 31, 2011 Time: Noon – 2 p.m.

Cost: $40 non-members

$25 with member discount

BUSINESS MIXER Hosted by Frontline Paintball

Where: Duffett’s Road off the Trans

Canada Highway When: Fri., May 27, 2011 Time: 4:30 p.m. – 6:30 p.m.

Cost: Included as a benefit of

membership

Where: Comfort Inn Airport

106 Airport Rd. When: Wed., May 25, 2011 Time: 12:30 p.m. for networking 1 p.m. for the luncheon Cost: $79 non-member $39.50 with member discount

May 2011

Business News

Keeping Current around the board

Chair Jo Mark Zurel and provincial Business Minister Derrick Dalley sat down recently to get to know one another a little better. Also discussed were Board priorities like the province’s fiscal situation, diversification and the province’s place in development in the North.

Business News

After our recent meeting with the mayor, we heard the bad news that Mayor Dennis O’Keefe would undergo open heart surgery. Jo Mark spoke to the mayor offering well wishes and support from the Board, though if you have regular dealings with the mayor and would like to also send thoughts and well wishes, please send them to the Mayor’s Office at City Hall.

May 2011

19

Keeping Current members in the news One of Canada’s best It would be easy to say you were the best for one year, maybe even two, but for the last five years one of our members has been a staple on the annual Canada’s 50 Best Managed Companies list.

The Cahill Group of Companies is a leading mechanical, piping, electrical and instrumentation company within Atlantic and Western Canada and has offices in Newfoundland and Labrador, Nova

The Canadian Payroll Association’s Professional Development Seminars With over 30 years of experience, the CPA is the authoritative source of Canadian payroll knowledge and education.

Upcoming Seminars in St. John’s include: Pensions & Benefits from a Payroll Perspective - May 6

An introduction to the key elements used to apply, administer or support these functions within the organization.

Payroll Essentials for Accounting & HR Professionals - June 17

Scotia, New Brunswick and Alberta.

The company employs more than 200 full-time staff with a peak workforce in excess of 1,200 trades people.

The award evaluates the quality of management abilities and practices for companies with revenues of more than $10 million.

Assuming GJ Cahill wins the distinction again in 2012, the company will be named a Platinum Club member. For a full list of winners visit www.canadas50best.com.

Bluedrop expands in reverse takeover, will go public Bluedrop Performance Learning Inc. of St. John’s has signed a letter of intent with Vancouver’s Serebra Learning Corporation to form a “pan-Canadian learning company.”

The deal would see Bluedrop hold 87 per cent of the shares in the newly formed company, which will then have about 120 employees working in six offices

in Canada and the United States. The company’s combined client list will include National Defence, Johnson & Johnson Inc., Pfizer, RBC and Sony Music Canada.

That’s a long way to come in a year and a half said Bluedrop president and CEO Emad Rizkalla in a recent interview. After all a year-and-a-half ago Bluedrop had six employees at its offices in Fredericton.

Serebra is a publicly traded company and so, by virtue of this deal, Bluedrop also goes public.

Business school hands out awards The business faculty at Memorial University has recently honoured two individuals and two organizations with business awards.

At a partners reception at the end of March, Earl Ludlow, president and CEO of Newfoundland Power, was given the 2010 Alumni Honour Award in recognition of his ongoing support of the Faculty of Business Administration, exceptional career success and commitment to his community; while Glenn Hickey, president of the Hickey Group of Companies, was given the Gardiner Centre’s 2011 Newfoundland and Labrador Entrepreneur of the Year Award.

As well, Grant Thornton LLP and the province’s Finance Department were

Featured sponsor of the month Referral Rewards Program

This seminar is designed for accounting and HR professionals who have a functional responsibility to oversee the payroll function but are not actually processing a payroll. for Visit www.payroll.ca/go/?stjohnsnl e. onlin ter regis to and , curriculum, costs or 128 x 93 7-46 0-38 1-80 s?

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726-2961 | info@bot.nf.ca

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May 2011

Refer a member by May 15 and receive a $50 Certificate towards accomodations at Hillview Terrace & Suites

Business News

Keeping Current members in the news recognize for their commitment to hiring co-op students.

Member companies awarded for supporting our troops Nearly all the employers honoured by the bi-annual Canadian Forces Liaison Council for supporting workers in the reserves are members of the St. John’s Board of Trade.

The award highlights the efforts of employers to make it easier for workers to serve as reservists in the Canadian Forces.

This year’s winners were; Canada Revenue Agency’s St. John’s tax offices, Convergys, Eastern Health’s ambulatory care division, Eastern Health’s community supports program, the provincial Department of Innovation Trade and Rural Development, HHM Transportation Solutions, Memorial University, Newfoundland and Labrador Liquor Corporation, PHB Group, St. John’s Regional Fire Department, Eastern School District, Tiller Engineering, and Fisheries and Marine Institute of Memorial University Information and Communication Technologies.

Congratulations to the winners.

CNA a community leader College of the North Atlantic has been accepting plenty of accolades recently.

The college was recently awarded with the Community Leader Award by the Newfoundland and Labrador Construction Association for its involvement in community development projects at home and abroad, as well as its economic, knowledge and skills contributions to the communities around each of its 17 campuses.

The college has also been awarded a $40,000 scholarship fund from the Juno 2010 Legacy program, a joint venture of the Ruckus on the Edge Juno Host committee, the Canadian Academy of Recording Arts and Sciences (CARAS) and MusicCounts thanks to student volunteer efforts at last years’ Juno events Business News

in St. John’s.

Student volunteers participated from journalism, recording arts, and film and video production programs in Stephenville and from the hospitality and tourism management, graphic print and production, and graphic design programs in St. John’s.

Big promotion The Argentia Management Authority has named a new CEO.

Harvey Brenton was recently appointed to the lead position at the business development organization. The Argentia Management Authority is mandated to market and develop the former United States naval facility in the Town of Placentia.

Brenton is a well-seasoned manager with nearly 15 years experience working to develop business in Argentia. Brenton is also a former St. John’s Board of Trade Ambassador.

20 0 YEARS

We’re making a milestone

June 3rd & 4th, 2011 Remax Centre www.cme-mec.ca/nf Jackie Field Jackie.field@cme-mec.ca 1-709-772-3227 May 2011

21

Membership industRy news What are you willing to spend on news?

The New York Times has put up a paywall, preventing full access to its website and mobile services for those who don’t pay a subscription fee.

The subscription access – costing $15 a month or $195 a year – will be required for anyone accessing more than 20 articles a month. The fee will also allow access to the site on smart phones. Print subscribers will still have access to the online version of the paper at no extra cost.

The New York Times isn’t the only paper to erect a paywall to offset the fact that online ad revenue hasn’t kept up to offset hard copy losses.

Other papers that readers pay to read online include the Financial Times, the Wall Street Journal, and in Britain, Rupert Murdoch’s Times and Sunday Times are also behind paywalls.

According to the Pew Research Center’s Project for Excellence in Journalism’s eighth annual State of the News Media survey, news consumption online increased 17 per cent in the past year, begging the question, what are you willing to pay for news?

Where’s your work/life balance Are you too connected? Does your spouse or child ever question your need to be

22

May 2011

on-call 24/7? Do you ever catch yourself peeking at your smart phone during family dinners or get-togethers with friends?

A recent article in the New York Times questions, who’s in charge? You or your gadget?

In the article, an executive in San Francisco talks about being able to keep in touch with her New York publicist while in labour. Another executive talks about putting his kids in their seats at a rock concert and wandering around the stadium dealing with work issues from his cellphone. A third executive talked about participating in a teleconference while attending a christening celebration at a pub.

While most business owners feel the need to be accessible at all times, the article discusses whether people who are too connected tend to do a worse job because they’re never focusing on one thing.

John Lilly, the former chief executive of Mozilla, maker of the Firefox browser, who talks about his failed attempt to disconnect from mobile devices and social media in the article is quoted saying, “The good news about technology is you can be anywhere and still work. The bad news is that anywhere you are, you have to work.”

Quebec wind project gets green light TransAlta Corp. has started

Business News

Membership industry news pre-construction work on its 66-megawatt New Richmond wind project in Quebec.

Commercial operations at the wind project, which will power more than 10,500 homes, are to begin in the fourth quarter of 2012.

The $205 million project, located on the Gaspé Peninsula in Quebec, is under a 20-year power purchase agreement with Hydro-Québec and will help Calgary-based TransAlta grow its wind portfolio to 1,139 megawatts.

American CEOs ready to hire, spend Most of the large companies in the United States are about to start hiring.

According to an Associated Press article, the Business Roundtable – which represents CEOs from about 200 of America’s largest companies – has said that 52 per cent of its members plan to increase hiring in the next six months. Not only is that the highest reported increase in plans to hire

since the Roundtable was created a decade ago, but the survey also shows the highest peak in optimism since the studies began in 2002. More than 90 per cent of the surveyed CEOs expect sales to improve.

Granted, they only expect the economy to grow by 2.9 per cent and most of the responses were filed before the Japanese earthquake and tsunami. The Roundtable has vowed to examine the impact of the quake in its upcoming reports.

Frightening future?

A recent Financial Post article outlines the realities of the demographic time bomb we seem to be sitting on in this country.

“During the next five years it is expected the federal government, of whichever political stripe, will need to find an extra $2-billion each year either through program cuts or tax increases to finance payments through the Old Age Security and Guaranteed Income Supplement schemes. From 2015 to 2020, that figure climbs to $3-billion each and every year,” writes Paul Vieira, the author of the article.

In the fallen Harper budget, there appeared to be ballooning spending on seniors’ benefits, with growth outpacing that of the growth in the country’s economy, the article points out.

The aging population wasn’t a big topic on the campaign trail, but it’s obvious that as the labour force declines – along with the tax base – governments will have to face bigger health care bills for seniors who are living longer.

It’s believed governments will have to include annual reviews of spending before every budget, that Canadians may see program cuts, privatization and outsourcing to cut costs. Then there will be unfunded pension and benefits liabilities, which the C.D. Howe Institute, a Toronto think-tank, has warned could be $65-billion more than what is currently budgeted for.

It’s a terrifying trend for the young worker, who will be responsible for paying the shortfalls, while likely caring for aging parents.

Business News

May 2011

23

Membership MEMBER PROFILES

Atlantica Restaurant has been the toast of the town on the Newfoundland fine dining scene since 2007 and is owned & operated by Kory Turpin. Along with his entrepreneurial skills in developing Atlantica as a destination for travellers and locals alike, he has also put his mark on the hugely popular Beach House Suites also situated on the property. Having both operations under his guidance has made Atlantica & The Beach House a popular location for businesses wanting to host their day and evening functions or, of course, just a quiet dinner for friends and family.

For more information, please visit www.atthebeachhouse.ca or call 709-895-1251.

Since its beginnings in 2007 the Blue Charm Angling Co. has become the place to visit for local knowledge and expertise with regards to angling for salmon, sea-trout and trout. Blue Charm Angling is St. John’s only fullservice fly shop where both the novice and expert can discover a wealth of knowledge with regards to angling in Newfoundland. From top brands such as Simms, Waterworks Lamson, G Loomis, Hardys/Greys, Rio, Redington, Royal Wulff, SA Mastery and Dr. Slick to the best flies around, there’s everything needed for success in fishing.

Guided trips are available.

For more information, visit www.bluecharm.ca

The Canadian Diabetes Association is a charitable organization that has grown over 50 years to include a presence in hundreds of communities across the country. The Association supports people living with diabetes through education, services, advocacy and research.

Today, more than nine million Canadians live with diabetes or prediabetes - a condition that, if left unchecked, puts you at risk of developing Type-2 diabetes. This means that nearly one in four Canadians either has diabetes or prediabetes.

More than 20 people are diagnosed with the disease every hour of every day.

For more information, visit www.diabetes.ca

CoachPhyllis.Com Inc

Insurance Bureau of Canada (IBC) is the national industry association representing Canada’s private home, car and business insurers. Its member companies represent 90% of the property and casualty (P&C) insurance market in Canada. The P&C industry employs over 114,000 Canadians, pays more than $7 billion in taxes, and has a total premium base of $40 billion.

IBC works to increase public understanding of insurance and to address issues affecting both the industry and consumers, working with governments and other stakeholders on public policy and business matters including auto insurance reform, insurance fraud, adaptation to climate change and more.

24

A Professional & Personal Development Centre CoachPhyllis.Com Inc, is a Newfoundland & Labrador Professional Life Coaching business, owned and operated

by Phyllis Reardon M.Ed., offering customized professional and personal development packages for you and your employees. Our professional and personal development experts work with you to design a program(s) to meet your specific needs. Through our life/ business assessment, a strategic plan uniquely designed to your specific outcomes is developed; based on a time line you define, the strategic plan is implemented and through the Life Coaching process, positive outcomes are achieved.With over 50 years of combined experience we will help you make your business the best it can be. phyllis@coachphyllis.com www.coachphyllis.com May 2011

Movingmedia Digital helps Movingmedia DigitalOutdoor Outdoor helps your business increase sales by delivering yourmore business increase salesconsumers, by delivering sales messages, to more more sales to more consumers, at lessmessages, cost than traditional media. provide at Outdoor less costdigital thanbillboards traditional media. greater exposure for your business Outdoor digital billboards providebygreater delivering your message in a large exposure yourinbusiness byplaced, delivering brilliantfor format, strategically KLJK WUDI¿F ORFDWLRQV your message in a large brilliant format, delivering yourhigh message inSuccessfully strategically placed, traffic to tens of thousands of consumers daily is locations.

Successfully delivering more cost-effective using outdoor digital your to tens ofthe thousands mediamessage as it does not require high costs of associated with print distribuconsumers daily isproduction, more cost-effective tion and traditional media delivery. using outdoor digital media as it does Want to get your message out? Send not high costs associated yourrequire messagethe to the streets of St John’s with print atproduction, distribution instantly a push of a button - today! and traditional mediaMarket delivery.

Want to get Ron Murphy, Manager ronmurphy@movingmedia.ca your message out? Send your message to Telof 740-4624 Fax 895-7845 the streets St. John’s instantly at a push www.movingmedia.ca/nl of a buttom - today!

Ron Murphy, Market Manager ronmurphy@movingmedia.ca Tel 740-4624 Fax 895-7845 www.moving media.ca/nl Business News

200 ARTISTS

50 CONCERTS

4 DAYS

JULY 13-16

ST. JOHN’S, NL EXCLUSIVE OFFER Board of Trade Members Only

Entertain Your Clients at the 10th Annual Wreckhouse International Jazz & Blues Festival!

Purchase 4 festival passes and get the 5th FREE. Offer ends June 1st, For more info call 709.739.7734 wreckhousejazzandblues.com

Feature a chinese adventure Old China’s new economy through a Newfoundlander’s eyes

C

hina was never really on my bucket list, but when an invitation appeared on my desk from the Newmarket Chamber of Commerce offering a chance to see Beijing, Shanghai and two other smaller cities in eastern China, I couldn’t say no.

On March 12, my wife Gleniss and I met up with 66 more Canadians in New York and hopped on a 14-hour flight over the Arctic Circle landing in Beijing, the capital city of China.

Beijing, the third largest city in the country, has 13-million residents.

Shanghai, our final stop, has 18 million inhabitants. It was amazing to realize that two cities in this vast country have a combined population equal to that of Canada. And the two “small” cities we visited, Souzhou and Hangzhou had populations of six and seven million, respectively.

Beijing is a city of contrast, from the very old to the very new. The impact of the Olympics is startling from the new airport’s design and efficiency to the amazing structures built to accommodate the games.

The highlight of the first full day in Beijing was a visit to the Great Wall and the 1,032-step climb to the top. On day two we visited the ancient Summer Palace, followed by a tour of an inner Beijing neighbourhood where we had lunch served by the owner of a private home.

The history lessons continued in the afternoon when we walked from the Forbidden City to Tiananmen Square, where the body of Chairman Mao lies. In the midst of all the history, the obvious construction activity was a constant reminder of the growth and modernization that Beijing, and China as a whole, is going through.

After Beijing we visited Shanghai, Souzhou, and Hangzhou. We saw traditional gardens and took a boat tour on the Great Canal that ended with a visit to an

old China market. We visited a massive Buddhist temple and toured a tea plantation. We visited factories that produced jade, pearl and silk, all of which had wares to sell at the end of the tours.

Only 30 years ago, Shanghai was a small fishing village. Today it’s a modern city of 18 million with massive office towers and apartment buildings.

China is clearly a country with rich history, making it unique, but to see contemporary China up close can make you wonder how many opportunities there are to do business in a country of 1.3 billon people. We need to think long and hard about how we can make inroads into this massive market.

If you have any interest in taking a similar trip with the St. John’s Board of Trade, please contact CEO Paul Thomey at pthomey@bot.nf.ca

Here I am on the Great Wall of China.

What a view!

There were hundreds of construction cranes everywhere we visited, including at this site on the outskirts of Shanghai.

Looking back at west gate to Forbidden City from Tiananmen Square a crowd mills about.

26

A woman works in a jade factory in Beijing. All the jade designs are done by hand.

May 2011

Business News

Membership new members Fit Solutions Inc. / One Tooth

Hygienitech – Hygienic Cleaners Inc.

John Cougle, President 469 Monte Vista Road Enfield, NS B2T 1H9 P: 902-444-0200 F: 902-444-2299 johncougle@gmail.com

Jeanette Sibley, President 1713 Torbay Road St. John’s, NL A1K 1H3 P: 709-746-0400 F: 709-437-1678 hygienitech.nl@gmail.com

TD Canada Trust

New Small Business Advisor We’d like to introduce Carson Chafe as your new Small Business Advisor.

Carson Chafe

Carson understands the pressures of owning and operating a business and is committed to helping you by: • discussing your business banking needs • offering professional banking and investment solutions • delivering excellent personal service

Call or drop by the branch to talk to your Small Business Advisor and discover how we can make your business banking easier. We look forward to seeing you soon.

26 Gibson Dr. Mount Pearl (709) 730-2100 carson.chafe@td.com

Leaside Manor Inc. Dora Finlay, Owner 39 Topsail Road St. John’s, NL P: 709-722-0387 F: 709-739-1835 dorafinlay@leasidemanor.com

Referral Rewards Program Brad Colbert

RE/MAX Realty Specialists

Dion Finlay

Investors Group Thank you for your referrals

You receive a day of fun with a $45 Family Pack from

Branch Hours Monday to Wednesday Thursday & Friday Saturday Sunday

Business News

8 a.m. – 6 p.m.

8 a.m. – 8 p.m.

8 a.m. – 4 p.m.

12 p.m. – 4 p.m.

May 2011

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Membership new memberS MAX. Arts. Athletics.

Wellness

Newfoundland & Labrador Lung Association

Rod Dunne, President 6 St. Clare Avenue St. John’s, NL A1C 6N4 P: 709-733-7330 F: 709-576-6327 roddunne@yourmax.ca

Greg Noel, Executive Director P.O. Box 13457 15 Pippy Place St. John’s, NL A1B 4B8 P: 709-726-4664 Email address: greg.noel@nf.lung.ca

Modern Printing Services Ltd.

Newfoundland & Labrador Construction Association

Take the Shot Productions Inc.

George Efford, Owner 276 Water Street St. John’s, NL A1C 1B7 P: 709-364-5064 F: 709-739-1786 gefford@nf.aibn.com

Rhonda Neary, President 33 Pippy Place, Suite 201 St. John’s, NL A1B 3X2 P: 709-753-8920 F: 709-754-3968 rneary@nlca.ca

John Vatcher, Executive Director P.O. Box 6207 St. John’s, NL A1A 5B5 P: 709-739-4402 F: 709-739-4462 johnvatcher@yahoo.com

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May 2011

SMA Holdings Ken Edwards, President Address: 13 Creedon Place St. John’s, NL A1E 5G6 P: 709-745-7222 F: 709- 745-7220

Business News

Mortgage and Financial Planning Advice.

Commercial and Personal Insurance Needs.

At Cal LeGrow, we make mortgaging your home simple and stress-free. You’ve got enough to worry about as it is. Call us today for sound advice with a smile.

At Cal LeGrow, we’ve got the expertise to handle all your commercial and personal insurance needs.

Call us today and we’ll ensure you’re covered.

778-2388

722-3282

Just Call Cal.