VOLUME 26, NUMBER 9, 0834-2011
IN THIS ISSUE:
•Highlights of BBQ mixer •Ambassadors’ columns •Mental health issues
SEPTEMBER, 2011
We see an accelerated career.
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Contents IN THIS ISSUE Business News is a monthly publication of the St. John’s Board of Trade. Reproduction of any material contained in Business News is permitted provided written approval from the St. John’s Board of Trade. Articles and criticisms are invited, but opinions expressed by contributors do not necessarily represent those of the St. John’s Board of Trade. We encourage you to support the business leaders whose names and products you see advertised in this issue as well as throughout our entire membership. The Board reserves the right to edit submissions. Editor: Printed by: Layout:
Alisha Morrissey British Group of Companies Roxanne Abbott
Jo Mark Zurel Steve Power Denis Mahoney Sharon Horan Derek Sullivan Sherry Walsh
Chair Senior Vice-Chair First Vice-Chair Second Vice-Chair Immediate Past Chair Secretary-Treasurer
ST. JOHN’S BOARD OF TRADE EXECUTIVE
COVER STORY
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CHAIR’S MESSAGE FEATURES
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KEEPING CURRENT MEMBERSHIP
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Upcoming Events
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BOARD OF DIRECTORS Kim Keating Dallas Mercer Jeff LeDrew Bill Mahoney Brenda O’Reilly Karen McCarthy Dorothy Keating Des Whelan
STAFF Paul Thomey Jennifer Chaytor Shari Palmer Margie Davis Alisha Morrissey Craig Ennis Wanda Palmer Jackie Bryant-Cumby
Chief Executive Officer Manager of Finance and Compliance Business Affairs Manager Sales Manager Policy Research Analyst Vice President of Policy and Communications Events Marketer & Administrative Coordinator Member Relations Administrator
St. John’s Board of Trade 34 Harvey Road P.O. Box 5127 St. John’s, NL A1C 5V5 Canada Tel: (709) 726-2961 Fax: (709) 726-2003 E-mail: mail@bot.nf.ca Website: www.bot.nf.ca
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Cover Story success in research With this in mind, the university has developed a comprehensive strategy that will guide the further growth of research at Memorial. ew dedicated space for research, The development of a new research funding for major new projects strategy began in late 2009 as a clear and and the creation of new research necessary “action item” from Memorial’s chairs are all signs of a growing capacity 2007 strategic “Five Pillars” document. for research at Memorial University of Research, creative activity and scholarship Newfoundland. featured prominently as one of the key Throughout 2010-11, the university held pillars to advance the university and the a string of major funding announcements province it serves. including the $6.8 million expansion of Extensive consultation was a cornerstone the engineering building to house the to the development of the research strategy. Suncor Energy Offshore Research and The planning Development Centre; committee $10.1 million in completed funding from the 110 internal Atlantic Canada and external Opportunities Agency consultation for six research sessions, and developement including projects in many partnership with the throughout private sector; and the province. the establishment In total, more of the NSERCthan 1,250 Altius Industrial individuals Research Chair in provided the Metallogeny of input into the Ores in Volcanic strategy. and Sedimentary “The ideas Basins, an investment emerging of more than $2.1 from those million. consultations Dr. Christopher shaped the Loomis, vicefinal strategy, president (research) helping at Memorial Dr. Christopher Loomis, vice-president (research) of Memorial University of ensure that our University, says Newfoundland, says a prosperous future for Newfoundland and Labrador future growth these projects are depends on the success of its university. remains only a few of the connected to the needs of the province,” recent investments in support of research at like minerals and oil and gas. A prosperous says Dr. Loomis. Memorial. future for Newfoundland and Labrador The research strategy identifies the “Research at Memorial has always depends on the success of its university. principles, goals and objectives that will been guided by our location and the A knowledge-based, globally competitive guide Memorial’s pursuit of research environment that surrounds us. Therefore, economy is limited only by the creativity it should come as no surprise that we have and resourcefulness of the people who seed excellence, translation and impact. It will be presented to the University Senate and acquired world-class expertise and research and sustain it. Those qualities are nurtured Board of Regents in early September and capacity in fields such as oceans, energy and enabled by advanced education then be shared publicly. and natural resources, harsh northern and research – the very foundation of environments, culture and heritage, human Memorial’s mission and mandate.”
Growing research at Memorial University
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genetics and biomedical discovery,” he explaines. “These growing investments, both public and private, are clear indicators of the quality, relevance and impact of research being led by experts at this university.” Dr. Loomis believes the emphasis on research and on post-secondary education more generally in Newfoundland and Labrador are strategic and timely. “Attention has turned, as it should, to the sustainability of this province’s newfound prosperity beyond non-renewable resources
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Chair’s Message the choice is yours
Chair, Jo Mark Zurel
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premier. We support rational, reasonable public debate in an open way. We should be able to have a conversation about the future of this province without being belittled, insulted or ignored. And we equally should be able to have an accurate conversation. We have to let people express their opinion because opinion is what we have in a civilized democracy; we have rejected violence and might and brute strength as the way decisions get made. But when people are factually wrong, we need to say so. Fiction in governing creates problems in society. Here’s a quick and easy way to do that. When a politician tells you something, ask them to prove it. “We have a plan for that.” “Oh, can I see a copy please?” “That’s a top priority for us.” “Well which of the following isn’t? I ask because you can’t have a lot of top priorities. So is it: health care, education, job creation, resource development, seniors care, roads, the fishery, forestry…”
hoice is a funny thing. We make good ones, we make bad ones. We make personal ones, we make professional ones. We make innocuous ones, and we make ones that can’t be reversed no matter how hard we try. Next month “If you haven’t noticed by now, the we will be campaign is on. But four or five weeks of asked to make a choice about our hard core campaigning every four years province’s future. aren’t a replacement for true participation Sounds simple, in democracy. Let’s say the campaign right? Well let me ask you this: really takes place from the Tuesday do you vote for after Labour Day right up until election the candidate on your ballot day, October 11. That is 36 days of or for the leader campaigning. And then 1,461 days of you support? governing.” Or, maybe, just for the party? Not quite as straightforward as you thought a moment ago. That’s three Be polite with politicians. Who would choices wrapped up in one ballot by my want to go around from house-to-house count. to be treated poorly? Then there are tough Three, of course, being the magic number questions they face from news media. They of choices in the coming election. Three shouldn’t have to put up with rudeness. provincial parties, three candidates for They are neighbours and friends and
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family members too. It’s a tough job that many people aren’t willing to do. But they are looking to control laws and tax money and our future, so be firm and frank with them. Your obligation to democracy doesn’t begin and end on Oct. 11. If you haven’t noticed by now, the campaign is on. But four or five weeks of hard core campaigning every four years aren’t a replacement for true participation in democracy. Let’s say the campaign really takes place from the Tuesday after Labour Day right up until election day, Oct. 11. That is 36 days of campaigning. And then 1,461 days of governing. That’s a long time between job evaluations or corrective action. So make those 36 days count. We plan to. How? • By pushing the idea that a $16,000 share of the public debt for each man, woman and child living in this province is too much. •
By planning for a time in this province, a generation from now, when known oil reserves will have run out and the number of workers to seniors is one-to-one.
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By demonstrating that you miss opportunities by having lots of transportation infrastructure but no comprehensive plan for what it is supposed to be accomplishing.
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And by pushing the idea that it’s your government and my government. Politicians are simply the stewards and representatives, not the owners. Let me get conclude by saying this – the Board of Trade doesn’t support any political party or candidate. That’s what you do. But you have a right and a responsibility to get answers. So before you mark an X for a candidate, make sure you put a few check marks next to, “Did they answer my question,” and, “Will they represent my interests,” and, “Can they actually deliver?” It makes the choice a whole lot easier.
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The Business Excellence Award and Business Achievement Awards are presented by the St. John’s Board of Trade on an annual basis to applaud and recognize excellence in our membership. The Business Achievement Awards recognize member companies who excel in a given category of competition. The Business Excellence Award goes to the winner of a Business Achievement Award who best exemplifies the entrepreneurial spirit and has demonstrated outstanding achievement in business and commitment to excellence and quality in their field.
Winners are selected from member companies who apply to compete in no more than two of the following categories: • Contribution to Community and Community Service (50+ employees) • Contribution to Community and Community Service (under 50 employees) • Growth in Domestic / Export Markets • Marketing and Promotional Achievements • Customer Service and Reliability • Productivity and Quality Improvements • Innovation • New Start-Up • Business Person Volunteer of the Year
For nomination forms and more information contact Shari Palmer at 726-2961 ext. 6 or email spalmer@bot.nf.ca. Submissions should be delivered no later than 5 pm, Tuesday, Nov. 1, 2011
Feature supportive employment placements for developmentally disabled persons with a percentage outside the St. John’s area. Generally, the funding Mike Power,Island Furni tur e, 31 Ye sland Furniture has been operating ars is provided to companies on a 50/50 co-operative basis to make a position in St. John’s for more than 30 years. available within the organization. Although many customers are familiar Island Furniture has recently with Island Furniture’s products, most are implemented 100 per cent funding to not aware of the history and vision of the not-for-profit organizations where there company. is willingness, but not adequate funds In 1979 the late Paul E. Walsh founded available. Island Furniture, a furniture manufacturing Job placements give developmentally company employing developmentally delayed individuals the opportunity to disabled individuals. The objective of gain valuable exposure to the workplace, this newly established organization strengthen interpersonal skills and build was to become a viable business self confidence. entity creating “real jobs” for As the Supported Employment developmentally delayed persons. Coordinator for Island Furniture, Adam Since its inception, Island Furniture Fox has the opportunity to educate has evolved from a manufacturing the business community regarding the to retail furniture store and has benefits of Supported Employment. In expanded to become the significant recent years, Newfoundland and Labrador local business it is today, helping has come full circle and is the leading supply the demand for a wide province for Supported Employment in choice of furnishing products. s nth Mo Canada. Unfortunately, there are still many 13 , Today Island Furniture consists of a Studio Bruce Shea, La-Z-Boy Comfort companies that do not identify the benefits spacious distribution warehouse in of Supported Employment. There are a Donovan’s Industrial Park and three large number of developmentally retail locations: La-Z-Boy Gallery at 50 delayed individuals ready, willing Aberdeen Ave., Island Office Interiors at and able to work. Employers need 59 Mews Pl., and Island Furniture located to recognize they also profit from at 428 Empire Ave. Island Furniture offers Supported Employment, they hire and great choice in top-of-the-line products, retain skilled, dedicated employees thousands of square feet of magnificent and enhance their workplace culture colors, designs and a seemingly endless by diversifying their recruitment variety of home and office furnishings. strategies. Island Furniture continues the vision of With the current labour shortage the late Mr. Walsh and currently employs Des mo Newfoundland and Labrador is nd Hur 10 developmentally delayed individuals ley, Island Office Furniture, 8 Mo nths facing today, it is the prime time for throughout all divisions of the company. companies to introduce Supported A volunteer based Board of Directors are Employment into their organizations. responsible for the overall direction We at Island Furniture believe that l Park Warehouse, 4 Years of Island Furniture affairs and have Danny George, Donovan’s Industria our employment model is beneficial for implemented the mandate to get other everyone involved; it is our goal to educate businesses involved with employing and challenge the business community to developmentally delayed individuals. act right now. To discuss how Supported Since 2000, Island Furniture has Employment can benefit your organization, dispersed in excess of $3.2 million please call me at (709) 579-4058 or email to various Supported Employment afox@nfld.net. Agencies, businesses and charitable organizations across Newfoundland and Labrador; in turn, the funding Adam Fox is a Supported Employment has provided more than 1,000 job Coordinator
Local furniture operation continues historic cause
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Feature ambassador column John Keirstead
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ince relocating to St. John’s last July, I’ve had the opportunity to not only become a member of the St. John’s Board of Trade, but also to serve as an Ambassador since January 2011. It’s difficult moving to a new area and establishing a presence in the local business community. The Board of Trade has provided me with ample opportunities to attend social events and meet the decision-makers and influential people in the business community. The atmosphere provided by the Board allows new-comers, like me a chance to mingle and build longlasting relationships. The ambassador program has been a great experience for me as well. It has given me the chance to become involved with the continuing activities of the Board of Trade and build strong relationship with other ambassadors, Board of Trade staff and other members.
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One of my recent experiences was being involved with the Board for the annual golf tournament. I was able to assist in organizing the event and participate in the day’s activities. The relationships built through my involvement with the golf tournament will be long lasting and I look forward to being involved for many years to come. My involvement with the St. John’s Board of Trade has elevated my profile in the business community and provided a vehicle to allow me to build relationships that will last a lifetime. John Keirstead is the Business Development Manager for OTS Ltd which specializes in the Commissioning and Start-Up of large industrial facilities. For further information on OTS please contact John at (709) 764-9257 or visit the company’s website at www.otsl.ca.
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Feature ambassador column Rob English
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have found the Ambassador program with the Board of Trade to be instrumental in my success in this very exciting Newfoundland economy. The people that make up this program are incredible and I have found in them the exception to the 80/20 rule. Each and every person that I have had the pleasure to meet thus far are part of that 20 per cent and have proven to be an inspiration. The positive energy that comes from dealing with this team of professionals is something that I have enjoyed feeding from since my inception in the program. It has been truly amazing to learn new business tactics, to take advantage of the awesome networking opportunities, and to meet each new person that has their hand
in shaping our beautiful province into the world leader it has become. I am proud to say that I am an ambassador with the BOT as I know it provides me with integrity that is recognized by each of the professionals I deal with. I look forward to continue building my business with the BOT for many years to come. I can honestly say it has helped me grow as both a person and a business professional and I am excited to continue this path far into the future. Rob English is an Accredited Mortgage Professional with DLC Mortgages and More and can be reached at 576-6602 (o) 765-9773 (c) robenglish@ dominionlending.ca
Professional Learning Centre
Professional Development Opportunities x
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Full and half day sessions available in audit and accounting, tax, corporate finance and other competency areas Verifiable professional development Available to members and nonmembers
Rental Opportunities x x x x
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Main training centre accommodates 25 people 2 breakout rooms seats 4 -6 people LCD projector, screen and flipcharts available Catering available upon request or use our fully equipped kitchen and cater yourself Free parking The Institute of Chartered Accountants of Newfoundland & Labrador Suites 501 & 502, 95 Bonaventure Avenue
For more information, contact Nancy Ollerhead at 753-7566 or nollerhead@icanl.ca Business News
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Feature gardiner centre Management Jobs go “Boom”
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s the earliest wave of the “baby boomers” hits retirement age, the daunting enormity of the associated workplace challenge is becoming more apparent. Organizations are not only being challenged to capture the knowledge and “organizational memory” of these departing individuals but also to bring the younger employees remaining in the organization to a level of understanding and competency to fill the gap that will be left behind by the retirees. The province’s Human Resources, Labour and Employment Department recently released its labour market report, Outlook 2020. It identified that between 2011 and 2020, there will be over 70,000 job openings in our province. The report goes on to estimate that during that same period 66.7 per cent of all job openings will be in management occupations or will require some form of post-secondary education. We don’t have to wait until 2020 to begin to see the impact of this demographic change. The report says, as of 2005, 27.1 per cent of the management of companies and enterprises were over the age of 55 and another 25 per cent were between the ages of 45 and 55. Based on those findings, more than one quarter of these managers will be of retirement age before 2015. The Work Activity Survey, conducted by the department in March 2010, provided indications that between then and 2015, 28 per cent of those aged 45 to 65 (about 32,000 people) are planning to retire. We are in for significant change in the workplace as a large number of management jobs will need backfilling. This is an immediate dilemma of significant proportions both for the province and for the individual organizations that make up our economy. What can be done to solve this issue? One answer is to hire or import management talent from outside the province. Attracting immigrants, relocating other Canadians, and repatriating some of 8
Brian Hurley the youth that had to leave our province in days gone by are all part of the strategy. However, it is not always practical or possible to attract people to this fine province and certainly not in the scale that will be required and for the specific management talents that will be needed. The weather, the cultural uniqueness and the relative remoteness can all work against us at times. Another option is the further development of existing employees to be able to step up to the management and professional ranks. These management and senior professional roles have often been blocked from the next generation of managers by the incumbent and the then-settled baby boomers. The solution, in this case, begs for management training and professional development. What is happening already? At Gardiner Centre, we have noticed over the past couple of years, a steady increase in enrollments in our supervisory and management development training seminars. People aspiring to become front-line supervisors or managers and those newly appointed to supervisory or management roles are the most prevalent September 2011
participants in this program. In addition, we see a rebirth in demand for leadership and executive development. This reverses a trend of declining interest in executive education which had been prevalent over the last five to 10 years. The original decline could well be linked to the stability and intransigence of the middle and senior ranks of most organizations that were filled to the brim with experienced, qualified and staid baby boomers whose organizational immobility was, in effect, reducing the need for executive development. In addition to the increased demand for management and executive training, we have noticed over the past decade, a continued and increasingly strong demand for professional training and certification. In particular, the demand for project management and business analysis training and certification has been steadily increasing. Our human resource management programs are also showing strong demand. Besides the training being utilized by the private sector, we have seen a recent increase in enrolments for our Public Sector Leadership and Management Development program which serves federal, provincial and municipal government employees as well as those in Crown corporations and other government agencies. So, the needs across all organizations are increasing. In the face of the emerging management challenge, it is encouraging that many organizations are preparing for the shifting workplace that we are beginning to encounter, because the future sustainability of the organizations in our province is at stake. Brian Hurley is Director of the Gardiner Centre at Memorial University’s Faculty of Business Administration. He can be contacted at 709-864-8893 or via email at bhurley@mun.ca.
Business News
Feature smartforce NL Building the smartest workforce in Canada – SMARTFORCE NL
like Facebook and LinkedIn to do business. Companies and individuals are signing up fast and the courses are virtually flying off the shelf, so don’t delay, sign up today!
oes your company need to deliver training to your employees? Wouldn’t it be great if there was an online learning network where employees could access and complete training courses without leaving their desks? In a perfect world, this network would allow organizations to easily build their own
The Smartforce NL project is based on three pillars:
custom courses, provide each employee with a lifelong personal learning profile always accessible to them, and allow the organization AND the employee to track their progress. There is such a network, and it’s right here in Newfoundland and Labrador! The SmartForce NL Initiative has been recognized as first of its kind in the world. SmartForce NL is a collaborative and innovative partnership between the Department of Human Resources, Labour and Employment, NATI and BlueDrop Performance Learning, one of Canada’s foremost e-learning providers. Smartforce NL is an initiative that makes world class e-learning available to all companies and employees in Newfoundland and Labrador. Through funding in the amount of $1.6 million provided from the Department of Human Resources, Labour and Employment, the project offers 10,000 free courses to help our small to medium sized companies and not for profits to improve their management and HR capacity, and to learn how to better use social media sites
training for employees. They can build their own courses easily through the SMARTFORCE NL website using familiar tools like PowerPoint; no special software or infrastructure investment is required to start building your own courses. Company managers can learn specialized skills from targeted courses to improve their HR and Social Media capacity. Since the program’s launch in March 2011, over 350 Newfoundland and Labrador businesses have participated in Smartforce NL, and over 3,100 individuals have signed up for access to the Smartforce NL network.
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Employees build lifelong Learning Profiles and can complete up to 10,000 free courses on everything from WHMIS to Leadership. Companies can create private and secure Learning Networks to deploy and manage
NATI – NL Association of Technology Industries Natasha Hudson, Business Development Coordinator natasha@nati.net Phone: 709-757-3253 Department of Human Resources, Labour and Employment Lorelei Roberts-Loder, Manager Employer Services lrobertsloder@gov.nl.ca Phone: 709-7291324
Visit the SMARTFORCE NL Project at: www.smartforcenl.com
To find out more about the Smartforce NL Project, please contact: Bluedrop Performance Learning Chris Sharpe, Director - CoursePark User Experience chrissharpe@coursepark.com Phone: 709-570-5693 Toll Free: (800) 563-3638 ext. 693
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Keeping Current policy matters Provincial Election: What we’ll look for The Board of Trade does not endorse parties or candidates, but we will be looking for commentary on the business community’s priorities, including: •
A specific plan, with goals and timelines, for deficit elimination and debt reduction
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A specific plan for economic diversification, outlining which industries will be pursued for growth opportunities and how government will interact with the private sector for investment
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A comprehensive transportation plan that accounts for all modes
(air, road, marine, rail) and partnerships (federal, municipal, private sector) for economic development and labour mobility •
A progressive tax system that encourages employment and wage growth
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Recognition of the private sector and particularly small and medium size business as the driver of the economy, new wealth and job growth
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Far-reaching, immediate measures to address demographics, including skilled labour shortages, immigration and foreign workers, youth engagement, and apprenticeship and accreditation.
Membership Survey Highlights Would you describe the current economic conditions in the City of St. John’s as: excellent, good, fair, or poor? As predicted in the January edition of the survey, convergence in the ‘excellent’ and ‘good’ responses is occurring, indicating an even stronger level of confidence in economic conditions locally. Nearly all respondents indicated that they continued on next page...
TOLL FREE INFORMATION HELPLINE
DIVERSITY TRAINING
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The Association for New Canadians’ Diversity Training Workshops are designed to increase cross-cultural awareness and understanding while promoting the importance of welcoming communities in attracting and retaining immigrants.
Businesses . Community Groups . Schools . Government Departments one hour . half day (3-4 hours) . full day (5-7 hours) For more information, including cost, please contact Diversity Officer at: Tel: 709 722 0718 Email: diversity@nfld.net
This service provides newcomers living outside the St. John’s area with access to information on settlement and language supports, services and resources, general information as well as referrals to a variety of government programs. An operator is available to assist newcomers (in English) Monday to Friday from 9:00 am to 4:30 pm.
Immigrants . International Students . Refugees . Temporary Foreign Workers
1-877-666-9650 ancinformation@nfld.net
September 2011
Business News
Keeping Current policy matters would characterize current economic conditions in the city as excellent or good. Question 2: Compared to one year ago, would you describe the economic conditions in the City of St. John’s as: better, about the same, or worse? Respondents are asked to compare existing conditions against the past.
There now seems to be a trend, with roughly 4-in-10 saying that things are better than one year ago and between 50 per cent and 60 per cent saying that economic conditions are about the same as they were 12 months ago. This may be a concern, considering the general sense of bullishness in the city with respect to development, etc. If people are
saying that conditions are, essentially no better but no worse, the question has to be asked as to why this is the case. For complete survey results and other economic analysis, visit www.bot.nf.ca/ publications
Referral Rewards Program
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Bev English Mortgages & More Ltd. Jeannette Holman-Price The Jessica Campaign Stephen Haggerty Newlab Clinical Research Thank you for your referrals You receive a $25 Certificate from the Hungry Heart Cafe
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Feature invest involve inspire professional and life experiences and skills and a willingness to teach youth. Your commitment could vary from a single school day to a weekly visit for four weeks or a 21-week evening program. Depending on the grade level of the program you
instill financial responsibility, empower youth to explore the potential of becoming unior Achievement (JA) is the world’s entrepreneurs and provide essential largest non-profit organization workforce-readiness skills. dedicated to inspiring and preparing Volunteers tell us their JA experience young people to succeed in a global leaves them feeling proud, energized and economy. By becoming a JA mentor, you hopeful about our are joining a global network of “I really enjoyed this opportunity to engage with the students. It future leaders. individuals in 124 countries, Throughout allowed for new experiences outside my daily duties.” who are motivating the next Newfoundland and generation of leaders to achieve Labrador, teachers “It took me out of my comfort zone.” their highest potential. Junior say JA volunteers are Achievement’s volunteeralways well organized delivered programs use relevant, “It is great to know that you’re helping to shape the futures of and the information hands-on experiences to inspire the next generation. Allowing them a chance to dream, while is relevant and very students to dream big, reach their still keeping in mind the financial aspect of those dreams.” useful. potential and contribute to the In addition to vitality of their communities and “Very enjoyable. Gets better with experience.” volunteers, donors and the economy. - JA Volunteers educators are essential Annually, throughout to furthering the JA Newfoundland and Labrador, over 300 choose, programs are delivered either by mission. Junior Achievement welcomes mentors deliver in-school and after-school one volunteer, a pair or teams. the opportunity to discuss how you can programs JA’s corporate participate in educating tomorrow’s work fostering and community force. To learn more, visit our website: entrepreneurial, volunteers come www.janl.org or contact our office at 753work readiness “I like that they showed us what jobs from all walks 9533. If you are already a JA supporter, are really like and how to manage our of life. Yet, they and financial we thank you. money.” literacy have one thing skills. These in common: the Sandra Patterson is president and CEO volunteers play “It was very enthusiastic and exciting - it desire to share of Junior Achievement Newfoundland and a key role in really got me thinking and I also had their business Labradoor. bringing Junior fun.” enthusiasm, personal Achievement to career stories life. In addition “The stuff I learned was awesome; it took and experiences to providing to mentor youth. me to a whole new level of realization direction to Professionally and understanding about the world to young people, screened and trained, come as I get older.” delivering our volunteer JA programs mentors help “The budget activity was very cool.” is a way of make a - JA students students enhancing connection between presentation what they learn in skills and school and how it leadership can be applied in abilities. Many employers tell us that the real world – enhancing the relevance it’s also a great team building exercise – of their classroom learning and increasing particularly when a number of employees their understanding of the value of staying deliver programs at the same school on the in school. same day. The return on investment for volunteering Junior Achievement provides the with JA is substantial. To gauge the impact training, curriculum and eager-to-learn of programs on youth, external program students. All we need is your enthusiasm, evaluators have indicated that JA programs
Become a JA Mentor
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Feature rare birds “You got to balance between wearing it on your sleeve and telling everyone in the world this is what you have, versus being selective with people who are in your field who know. I’m at the point now where I tend to think it’s wise to be able to make people aware, without it being perceived as if you were looking for sympathy.” Cryderman isn’t keeping his mental health a secret anymore. He and Paul Vincent both spoke publicly about their respective mental illnesses in a recent edition of Atlantic Business Magazine. The pair, both with years of business
ideas, took on too much, got bogged down in detail and as a result had massive failings. In the Atlantic Business Magazine article, he talked openly about being convicted of fraud, declaring personal bankruptcy and wanting to send his own photo to banks so they would know not to offer him loans. Vincent grappled with his mental illness lake Cryderman held a staff for more than a decade, though he was meeting in 1994 to tell the people officially diagnosed with adult attention he supervised that he’d been deficit hyperactivity disorder and chronic diagnosed with a mental illness. Shortly depression two years ago. after, he sat down on-on-one with other “I was in a depression that was pretty staff members to tell them about his bipolar considerable now that I disorder. look back on it and my He explained that he wife and I sat down one wasn’t telling them to day and she said you garner sympathy. Rather, really need to go find he wanted to explain to out what was wrong,” he them why his behavior says explaining how he might be erratic at times, got to his current “team that they could tell him approach” to mental he was getting a bit too health with his family excited or putting too doctor, psychiatrist and much into a project. psychologist. “They were empathetic “This was the first time in and we worked as a team years and years I actually much more effective(ly) got the help I’ve needed for when they knew I had a a long, long time.” mental health issue and After the original article we worked around it was published, both quite effectively,” he says Cryderman and Vincent say comparing it to informing they had positive reactions his co-workers that he had Paul Vincent, Blake Cryderman and George Skinner chat outside from the public as well as diabetes or heart disease – the local offices of the Canadian Mental Health Association. negative ones. or any illness that would – Photo by Alisha Morrissey “You always have a affect his day-to-day couple of negative ones life. “(The other staff experience, are working together in you know, who say you’re using it as an members) were very pleased. The fact that collaboration with the Canadian Mental excuse for your behavior or whatever. I some of them – given the statistics one Health Association to provide training, always say that they need to have a better in five (people will suffer from a mental support and advocacy for business people, understanding of the illness and then illness) – there’s probably people within managers and employees who are affected they’ll have a better understanding of the field who have some mental health by mental illness. The program will be your behavior,” Vincent says. “I used (the issues and they probably felt better. They called Rare Birds and will be launched article) as an opportunity to apologize as could step forward and say well I have during Mental Illness Awareness Week in well. I’ve never tried to hide behind the some things I need to talk to you about as October. illness.” well.” The idea was conceived based on a Meanwhile, the pair say there probably Cryderman continued to develop coping model from Britain called “Business would have been less of an impact on mechanisms for his own life and he found Minds” which helps people with mental others had they been diagnosed earlier. his staff also started interacting with him illnesses open their own businesses. George Skinner, executive director of differently. Vincent says as a business person he was the local chapter of the Canadian Mental “It also just allowed them to put manic and disorganized. He had brilliant everything into perspective,” he says.
Business organization attempts to raise awareness, provide training related to mental illness in the workplace
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Feature rare birds Health Association, says he was pleased to see two people willing to talk openly about the impacts of mental illness on their lives and businesses. “We see it all the time and we know the numbers. We probably have a fair Idea of the breadth of the problem ... and we also know the vast majority of hours of any human being today are spent in the workplace. So it’s a natural fit to try and get some education and awareness and programming, because it’s a fairly massive
Business News
problem which is still relatively fairly new when it comes to self identification and people because there’s still a very strong stigma.” There are many famous and successful business people who suffer from mental illness, Skinner points out. He says there are most certainly people within every business who deal daily with mental health issues. Both sides should be aware of the impacts on the individual and the business, he says.
September 2011
“We often say they’re a difficult person to work with or for. You can’t keep up with them, you can’t please them, or they’re all over the map and that’s frustrating from the employees point of view and it must be frustrating to the people who have those conditions,” Skinner says, adding that Rare Birds will provide an opportunity for some of the stigma of mental illness to be removed. “We have a long way to go.” —
Alisha Morrissey
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We see the possibilities. For Suncor Energy, growth brings opportunity and a set of new challenges. The biggest one of all: balancing increased development with the need to live up to our social and environmental responsibilities, both as an individual company and collectively as part of Canada’s oil sands industry. We believe the key is collaboration. A great example is the Oil Sands Leadership Initiative where Suncor works closely with four companies to improve environmental, social and economic performance in the oil sands industry. With a shared commitment to excellence and innovation, we can work together to build a more sustainable energy future.
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%
reduction in Terra Nova’s total GHG emission levels in 2010 compared to 2005*
Vincent Saubestre, executive director, Oil Sands Leadership Initiative
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decrease in GHG emission %intensity at Suncor’s oil sands operation from 1990 levels*
1.2
$
billion
actual and planned investments in Suncor’s new tailings technology
performance partnerships possibilities
Find out more about Suncor’s track record and how we are planning to responsibly develop North America’s energy supply. www.suncor.com/sustainability
*As at December 31, 2010. ™ Trademark of Suncor Energy Inc.
Keeping Current around the board
Ted Menzies, minister of state for the Federal Finance Department, was in St. John’s last month for a roundtable with a number of small business people about the Pooled Registered Pension Plan. St. John’s Board of Trade staff and volunteers, including Brenda O’Reilly, sat in on the roundtable to give the Board’s perspective.
MP Wayne Easter, Liberal critic for International Trade, recently visited our offices to talk about barriers to trade – both within Canada and internationally.
Happy 90th birthday to Bob Innes the founding president of the St. John’s Board of Trade. Mr. Innes regaled Board staff and current Chair Jo Mark Zurel with the story of the controversy and creation of the St. John’s branch of the Board of Trade before receiving a token of appreciation from the Board. We hope you have many more wonderful birthdays Mr. Innes. Business News
September 2011
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Keeping Current around the board Business mixer August 11, 2011 co-hosted by Costco and Fluvarium.
The Canadian Payroll Association’s Professional Development Seminars With over 30 years of experience, the CPA is the authoritative source of Canadian payroll knowledge and education.
Upcoming Seminars in St. John’s include: Employment Standards – October 20
An introduction to the standards of employment across Canada and howto comply with the requirements of each payroll jurisdiction.
2011 Year-end & New Year Requirements – November 18 This seminar will ensure your organization’s current payroll is accurate, and look ahead to expectations for the new year and beyond.
for Visit www.payroll.ca/go/?stjohnsnl e. onlin ter regis curriculum, costs, and to or 128 x 93 7-46 0-38 Questions? 1-80 kristina.bruce@payroll.ca
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September 2011
Business News
Keeping Current around the board Members use our mixers to network and make friends. Thanks to the Suncor Energy Fluvarium for providing a great location for one of our biggest mixers to date.
Registration went swiftly at our recent mixer. As did the great food provided by Costco.
Comfort, convenience and a quality you can trust.
Pool
•
Fitness Centre
•
Hotel Suites
•
Business Floor
Downtown Corner Brook • 1-800-399-5381 • www.greenwoodinn.ca
Business News
September 2011
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Membership members in the news InfoTech acquired by PricewaterhouseCoopers
PricewaterhouseCoopers has acquired local IT consulting firm InfoTech Solutions. The sale of the company was made official last month though details were scarce. PricewaterhouseCoopers officials were quoted as saying the acquisition will benefit its current and potential clients in need of highly-skilled technology consulting professionals, particularly in the Microsoft consulting area. InfoTech, which operated out of St.John’s and Moncton, N.B, provides IT consulting, business analysis and other related services. The acquisition includes current contracts and about 25 staff members.
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St. John’s employees will remain in their current offices, while those at the Moncton offices will move to a new PricewaterhouseCoopers office there.
Strategic partnership
BrenKir Industrial Supply – this province’s leading safety and industrial supply company – has signed a national partnership with CenturyVallen to expand its availability of certain products. Last month, BrenKir signed with Edmonton-based CenturyVallen, which is a business-to-business distributor of safety products to the industrial market in Canada. In the new alliance, BrenKir will act as an east coast distribution centre for national CenturyVallen accounts and will in turn have access to the width and breadth of the
September 2011
CenturyVallen supply chain. CenturyVallen will offer its range of technical services including full mobile warehouse and onsite technical services. Barry Furlong, general manager of BrenKir says the partnership will bring two strong customer-centric organizations together to provide world-class products to local consumers.
Oceanex grows local service
Oceanex is adding a second weekly sailing from Halifax to St. John’s doubling the service to the capital city’s port. Oceanex bought the Oceanex Sanderling in 2011 to speed up its operations. This makes four sailings a week from mainland Canada for the local shipping company.
Business News
Membership members in the news Board member represents on MUN Board of Regents
Board of Trade Board member Kim Keating has been elected to Memorial University’s Board of Regents. The election for the six alumni positions concluded on July 20 and saw the election of Keating as well as Pegi Earle, Dr. James Hickey, Dr. Luke Pike and George Tucker. Dr. Rex Gibbons returns for another term with the board. These six candidates received the most votes of the 34 individuals who put their names forward for nomination. Keating, who has 15 years experience in the oil industry, most recently with Suncor, serves as chair of the Board of Trade’s Transportation and Infrastructure committee.
The company is using the shared drill rig Henry Goodrich from Terra Nova partner and oilfield operator Suncor Energy to determine whether there are more resources a few kilometres from its other Mizzen discovery in the Flemish Pass two years ago. The second Mizzen well is known as a delineation well, which is used to determine the size of oil and gas reservoirs. The project, drilling in water depths of 1,100 metres, should take 80 days. This second Mizzen well is one of three projects Statoil has on the books this year, including 45 days of drilling at the
Fiddlehead prospect south of the Terra Nova oilfield. The Canada-Newfoundland and Labrador Offshore Petroleum Board suggests that undiscovered oil resources could top out at 1.7 billion barrels, although the reserves are not believed to be economically viable.
Fortis gets green light
Fortis can officially break ground on its 12-storey downtown office tower after receiving council approval for the project.
Targa’s benefit
Targa’s annual rally race has become the little engine that could – an economic engine that is. Organizers of the event won’t just be celebrating the event’s 10th anniversary this fall, but also its $110 million contribution to the province in direct and indirect economic benefits. The numbers complied by Memorial University’s business school show that the benefits of the race from hotel room nights to the food served throughout the event. Targa Newfoundland generated $58.3 million in direct and $45 million in indirect economic activity in its first nine years, and estimates those totals will be $63 million and $52 million respectively after this year’s race.
Success in business depends on people. We’ll help you make smart people decisions.
Contact our St. John’s office today at 709.722.6890 or visit kbrs.ca
Photo: Øyvind Hagen / Statoil
Ada Shave
Carolyn Fagner
Julie Gorman
Lloyd Powell
Natalie Hand
Emily Young
More Mizzen work
Statoil Canada has started drilling a second well at its Mizzen site. Business News
Recruitment
Career Transition
September 2011
Human Resources Consulting
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Membership members in the news The project will see the vacant former Horwood Lumber site redeveloped into 152,000 square feet of Class A office space with 262 parking spaces —more than the city’s required amount. The project was lauded by council members and there was no public opposition to the location or building. Construction should begin immediately.
Rick Graham (second from right) Honorary Manager for the Rock senior men’s team, and Rock Rugby players Owen Parfrey (far left) and Robert Wilson (far right), present a team jacket to Statoil’s Dave Ralph (second from left), Asset Manager, Production. Statoil are proud sponsors of The Rock.
Rock Rugby teams up with Statoil
The Rock Rugby Program has a new sponsor - Statoil Canada. The three year partnership, worth a total of $75,000, will provide support to not only the current Canadian Rugby Championship holders, the senior Rock squad, but also to all the Rock’s age group squads, both male and female. The support comes from Statoil’s Heroes of Tomorrow program which supports sports and education programs. Rock Rugby helps develop heroes through outreach programs that educate our community’s youth in active lifestyles, fitness, self-esteem and health.
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September 2011
Business News
Membership industry news Start the bidding A November deadline has been set for bids on more than 1.6 million hectares of offshore exploration area off Newfoundland and Labrador’s coast. The eight parcels of exploration area are in three regions offshore; the western portion of the island, offshore from northern Labrador and the Flemish Pass/North Central Ridge regions. Interested parties have until Nov. 15 to submit sealed bids to the CanadaNewfoundland and Labrador Offshore Petroleum Board. The minimum bid for the Labrador and Eastern Newfoundland parcels is $1 million. The minimum bid for the Western area parcel is $250,000. The winning bid will be based on how much the parties are willing to spend on exploration during the first year of a nine-year lease. The winning bidders will also be required to drill a well within the first period of that lease to validate the full nine-year term of the lease. Meanwhile, the province is considering financial incentives to lure exploration
to offshore Newfoundland and Labrador, according to the recent edition of Atlantic Business Magazine. More information on what kinds of incentives and how they will be given out is expected before the fall, according to the article. Better Business Bureau closes local office The Better Business Bureau’s local branch has shut its doors permanently after a North American restructuring of the organization closed four locations in Canada. Windsor, Hamilton, Montreal and St John’s were shut down as of Aug. 15 with little information as to why released to the media. Is your messy desk limiting your career? A recent survey by careerbuilder.com shows that if your desk is being overtaken by stacks of papers and piles of folders you may be limiting your career advancement opportunities.
A tower of papers and files on an employee’s desk has a negative impact on perceptions about that worker according to 38 per cent of employers. Nearly 30 per cent consider a messy desk a sign of disorganization, while 16 per cent think people with messy desks mean the worker is a messy person. More than a quarter of those interviewed said they’d be less likely to promote someone with a disorganized or messy workspace. The survey asked 2,662 hiring managers and nearly 5,300 workers questions about co-workers’ and employee’s workspaces. However, a third of the workers interviewed said they hoarded paper and files on their desks. Nearly 40 per cent said that somewhere between half and their entire desk surface is covered by work materials, with 36 per cent saying they have paper files from more than a year ago and 6 per cent having files dating back more than a decade. Careerbuilder.com has plenty of tips on its website on how to get organized.
Notice … Each year, St. John’s Board of Trade members get the opportunity to join our volunteer Board of Directors. Our volunteers are dedicated, committed, and engaged. Now is the time to consider becoming more involved. The St. John’s Board of Trade is a high-profile organization run by a board of directors made up of enthusiastic volunteers, who represent the interests of local business. For more information about nominations and elections contact St. John’s Board of Trade CEO Paul Thomey at 726-2961 ext. 1 or email: pthomey@bot.nf.ca
Business News
September 2011
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Membership MEMBER PROFILES Avalon Laser Health Clinic is a multi disciplinary health clinic offering chiropractic, physiotherapy, acupuncture, athletic therapy; massage therapy, thermal imagining and low-intensity laser therapy (LILT). We work collaboratively to treat acute and chronic pain conditions. We pinpoint the area of injury with thermal imaging and use LILT to stimulate the body’s natural healing processes. For chronic pain, such as arthritis or low back pain, LILT stimulates the inflammatory process to re-start the healing process. With acute pain following a MVA or sports injury, the laser accelerates the healing process. Our mandate is to help you live without pain www.avalonlaserhealth.ca 709-753-0155
Convergys Corporation is a global leader in relationship management, providing solutions that drive more value from the relationships our clients have with their customers. Now in its 11th year of operation, our contact center in St. John’s houses more than 300 employees who provide customer service support for a client in the entertainment industry. Convergys employees in St. John’s are actively involved in community service activities benefiting the Janeway Children’s Hospital, JDRF, United Way, and other organizations. The contact center also was recognized for its support of employees who serve in the Canadian Reserves. For more information, visit www.convergys.com
Higher Talent is committed to building strong, vibrant workplaces where employees are engaged and can achieve their maximum potential. Headquartered in St. John’s, Newfoundland, Higher Talent specializes in providing talent management solutions and human resources advisory services for small to midsized businesses. Higher Talent has over a decade of human resources professional experience working with organizations across multiple industries. High performing employees equals accelerated growth for your business.
NATI, the Newfoundland and Labrador Association of Technology Industries, works to enhance and improve the advanced technology business climate in Newfoundland and Labrador. We do this by delivering programs and services that are of value to our membership, providing advocacy on behalf of the sector to ensure a competitive business climate in which to succeed, and deliver positive results to the bottom line of our growing membership. We strive to effectively and efficiently deliver the right services, at the right time, and in collaboration with the right partners.
Susan Power, Principal Consultant 709-730-4135 • 905-296-3246 HigherTalent.ca
www.nati.net
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Blending old world charm with new world comfort, Murray Premises Hotel, St. John’s first boutique hotel, creates an ambience that is truly unique. Murray Premises Hotel is located in the heart of historic downtown St. John’s. The hotel overlooks the picturesque entrance to St. John’s harbour, the Narrows, and is only minutes from historic Signal Hill, Mile One Centre, St. John’s Convention Centre, and the exciting life of George Street. We now have 67 luxurious guestrooms; wireless internet; complimentary parking, deluxe continental breakfast, and bottled water; conference facilities; and on site independent restaurants and boutique shopping. For more information contact: Lori Coleman, Sales Associate 738-7773 www.murraypremiseshotel.com
Destination St. John’s is primarily a sales and marketing organization promoting our partners and the greater St. John’s area as a destination of choice for meetings, conventions, incentive travel, sporting and special events and leisure travellers. Our services are complimentary and include hotel availability searches, site selection reviews, collateral support, comprehensive bid proposals and a team of partners that can deliver exceptional experiences. By hosting your National, Regional conferences and AGM’s here you can show the world why you choose to do business here, help support the local economy and show your pride of place. www.destinationstjohns.com
September 2011
Business News
Annual publication: Exclusive to BOT Members
2012 BUSINESS DIRECTORY MEMBER ADVERTISING RATES
Enhance your exposure and supplement your directory listing
W
Ad size
Dimensions wxh
Early bird rate
Regular rate
Logo
With listing, column width
$210
$260
1/8 page
3.5”x2.25”
$435
$540
1/4 page
H. 7.25”x2.5” V. 3.5”x5”
$695
$865
advertising in our directory and high
1/3 page
7.25”x3.5”
$760
$975
quality views - the kind of people you
1/2 page
7.25”x5”
$865
$1080
Full page
8.5”x11” full bleed
$1620
$1950
How’s that for shelf life?
Inside front / back cover
8.5”x11” full bleed
$2165
$3030
Our membership, over 800 strong is
Outside back cover
8.5”x11” full bleed
$3245
$4060
Front cover
8.5”x11”
$3785
$4540
ith over 1,500 copies distributed, the St. John’s Board of Trade Business
Directory is the place people go to find the products and services they need. You get wide-spread exposure by
want seeing your ads. Plus, the directory stays on people’s desk for a full year.
comprised of the most well-respected and successful businesses this city has to offer. The sooner you act, the better. Take advantage of our early-bird rates by booking before Aug. 31, 2011.
Book your ad today. Contact Wanda 726-2961, ext. 9 Email: wpalmer@bot.nf.ca
Ads must be Camera ready At the specified dimensions Minimum 300 dpi, full process colour (CMYK) Provided no later than Oct. 21, 2011 Ad position (other than logo with listing) cannot be guaranteed. All prices are subject to applicable tax.
Membership new members Compassion Home Care Dwain Noel, Chief Operating Officer 255 LeMarchant Road St. John’s, NL A1E 1P8 P: 709-738-5454 F: 709-738-5456 dnoel@compassionhomecare.ca
Bob Buckingham Law Bob Buckingham, Lawyer 81 Bond Street St. John’s, NL A1C 1T2 P: 709-739-6688 F: 709-739-6686 bob@buckinghamlaw.ca
Nature Conservancy of Canada
Alicia Billard, Major Gifts NL & NS 101 Research Drive Dartmouth, NS B2Y 4T6 P: 902-480-3610 Alicia.billard@natureconservancy.ca
Mr. Lube Canada LP Derek Taylor, General Manager Franchising 3535 Laird Road Mississauga ON L5L 5Y7 P: 905-593-1178 F: 905-828-7242 dtaylor@mrlube.com
GRR Systems Inc.
Shorefast Foundation
Kathleen Crotty, Director of Marketing & Media Relations 90 O’Leary Ave, Suite 209 St. John’s, NL A1B 2C7 P: 709-576-0651 F: 709-576-0651 kathycrotty@shorefast.org
Moskowitz Capital Management Inc.
Brian Moskowitz, President 2200 Yonge Street – Suite 1002 Toronto, ON M4S 2C6 P: 416-781-6500 F: 416-871-4885 brian@moskowitzcapital.com
Xocai Healthy Chocolate (MXI Corp) Yvonne Butler, Executive MXI Corp 140 Eastbourne Cresent St. John’s, NL A1A 5B7 P: 709-579-7183 F: 709-579-7555 yvonne_butler431@hotmail.com
Metroworth Consulting (Canada) Ltd.
Julia Holman-Price, Office Manager 49-55 Elizabeth Avenue Suite 201B St. John’s,NL A1A 1W9 P: 709-722-0822 juliah@metroworth.com
Small Business Week October 16 – 22, 2011 Power Up Your Business. Invest. Innovate. Grow.
• Share success stories • Talk to leading business experts • Exchange innovative ideas • Participate in events held across
Canada
Glenn Rogers, Founder & President 114 St. Clare Avenue St. John’s, NL A1C 2K2 P: 709-727-4753 Toll: 1-888-808-0381 grogers@grrsystems.com
Wely Health Inc.
Eric Zeng, Chief Operating Officer 187 LeMarchant Road St. John’s, NL A1C 2H5 P: 709-738-8715 ezeng@welyhealth.com
Business News
Come mingle and network with other Board of Trade Members as we celebrate Small Business Week.
September 2011
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Upcoming Events september events LUNCHEON Presented by
LUNCHEON Canada’s Oil Sands; responsible development, opportunity and innovation.
Innovation: Decide. Discover. Do. Come hear Edmée Métivier, Executive Vice President, Financing and Consulting with the Business Development Bank of Canada (BDC), tell the stories of three entrepreneurs – including a Newfoundlander – who have made their businesses more competitive – and profitable! BDC is Canada’s business development bank. It supports 29,000 entrepreneur clients across Canada with financing, venture capital and consulting services.
Bruce March, Chairman, president and CEO of Imperial Oil, will discuss his company’s commitment to corporate social responsibility in oil sands development, including the need to balance economic, environmental and social concerns. Mr. March will also speak to environmental challenges and how Imperial reduces its footprint through research and innovation to produce the next generation of oil sands technologies.
BUSINESS MIXER Come mingle and network with other Board of Trade Members while you enjoy AtHome hospitality with AtHome Furnishings.
Where: 193 Kenmount Road, Nestled between Swiss Chalet and Yuk Yuk’s When: Thurs., Sept. 15 Time: 4:30 - 6:30 p.m. Cost: Included as a benefit of membership To confirm your attendance please contact Wanda at 726-2961 ext.9 or email events@bot.nf.ca.
Presented by United Way Newfoundland and Labrador in partnership with NOIA
Where: Sheraton Hotel Newfoundland When: Thurs., Sept. 8 Time: 12:30 p.m Networking 1 p.m. Luncheon Cost: $79 non-members $39.50 member discount To confirm your attendance please contact Wanda at 726-2961 ext.9 or email events@bot.nf.ca
Where: Delta St. John’s Hotel When: Wed., Sept. 21 Time: 12:30 p.m. Networking 1 p.m. Luncheon Cost: $79 non-members $39.50 member discount
The Election Campaign The St. John’s Board of Trade will be active in discussing real public policy opportunities and challenges during the provincial election. We will be raising issues of importance to business in the city and province and asking political parties about their plans and intentions on issues like spending taxpayer money, strengthening the economy through diversification, and how to address demographic challenges while delivering on mega-projects and supporting the growth engine of the economy – small and medium-size enterprises. Come join us! We’ll be at the Sheraton with provincial politicians asking them some interesting and pointed questions about the economic future of this province.
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Where: Sheraton Hotel Newfoundland When: Tues., Sept. 27 Time: 7 - 9 p.m Open to the public
September 2011
Business News
The Executive CMA Program For senior leaders in Atlantic Canada and Bermuda
The Executive CMA Program enables you to earn a professional designation focused on the integration of strategy, management, and accounting. Highlights: t An unparalleled opportunity designed specifically for executives and senior leaders (and limited to 20 participants), t An expedited 18-month, part-time format that builds on previous knowledge and experience, t A distinguished group of colleagues and moderators from a wide range of business and academic environments. ... and in just 18 months of part-time study. For further information on the ECMA Program or the Accelerated Program for the junior workforce please visit becomeacma.com
TM
Create Possibilities.™ becomeacma.com