Business News May 2012

VOLUME 27, NUMBER 5, 0834-2012

MAY, 2012

A New Direction for Marine Atlantic IN THIS ISSUE: •Junior Achievement •Tourism in our province •Tips: Attractive workplaces

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Contents IN THIS ISSUE

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Business News is a monthly publication of the St. John’s Board of Trade.

COVER STORY

Reproduction of any material contained in Business News is permitted provided written approval from the St. John’s Board of Trade.

CHAIR’S MESSAGE

Articles and criticisms are invited, but opinions expressed by contributors do not necessarily represent those of the St. John’s Board of Trade.

We encourage you to support the business leaders whose names and products you see advertised in this issue as well as throughout our entire membership. The Board reserves the right to edit submissions.

Editor: Printed by: Layout:

Erin Doherty British Group of Companies Roxanne Abbott

ST. JOHN’S BOARD OF TRADE EXECUTIVE Steve Power Denis Mahoney Sharon Horan Kim Keating Jo Mark Zurel Paul Janes

Chair Senior Vice-Chair First Vice-Chair Second Vice-Chair Immediate Past Chair Secretary-Treasurer

FEATURES

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10 KEEPING CURRENT 16 MEMBERSHIP 22 Ucoming Events 28 Policy Matters

BOARD OF DIRECTORS Dallas Mercer Andrea Brocklehurst Wayne Bruce Heather Bruce-Veitch Lynn Sullivan Karen McCarthy Dorothy Keating Des Whelan

STAFF Nancy Healey Jennifer Chaytor Lori Coleman Margie Davis Alisha Morrissey Craig Ennis

Wanda Palmer

Jackie Bryant-Cumby

Chief Executive Officer Manager of Finance and Compliance Business Affairs Manager Sales Manager Policy Research Analyst Vice President of Policy and Communications Events Marketer & Administrative Coordinator Member Relations Administrator

St. John’s Board of Trade 34 Harvey Road P.O. Box 5127 St. John’s, NL A1C 5V5 Canada Tel: (709) 726-2961 Fax: (709) 726-2003 E-mail: mail@bot.nf.ca Website: www.bot.nf.ca

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May 2012

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Cover Story a new direction for marine atlantic As part of its five-year plan, Marine Atlantic has upgraded its fleet, increased its capacity and amenities and is well underway with enhancements to its terminals, technologies, and customer service.

With increased capacity and dramatically decreased wait times, Marine Atlantic is transforming its service, enabling a more reliable and efficient flow of goods between the Island of Newfoundland and the rest of Canada and beyond, benefitting businesses and consumers alike.

Over the next few years customers can expect to see continued improvements to the service at Marine Atlantic. With its modern fleet in place the focus has turned to the revitalization of shore base infrastructure. In 2011, the Argentia

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hese efforts have already resulted in record-breaking customer service statistics for the company last summer, and passengers can expect to see continued improvements as they move forward with the revitalization of Marine Atlantic’s service. This is good news for Newfoundland and Labrador: Marine Atlantic’s enhancements are providing a renewed opportunity to energize the transportation industry and, in turn, support our growing economy.

Marine Atlantic’s two new modern vessels coupled with extensive refits to both the MV Atlantic Vision and the MV Leif Ericson boast a 50 per cent increase in its capacity to transport vehicle units since 2009. The commercial trucking industry has welcomed the increase in capacity as it greatly enhances the volume and speed with which goods can be transported to and from the island. The integration of the fleet also resulted in a 63 per cent decrease in the average wait time for commercial customers. Supported by a modern and efficient fleet, Marine Atlantic is meeting the expectations of the commercial trucking industry and, impressively, has carried over 100,000 commercial units per year for the past two years.

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terminal received significant upgrades, while further plans are underway to upgrade the North Sydney and Port aux Basques terminal facilities.

On the consumer and tourism front, research has shown dramatic increases in customer satisfaction. This was not surprising, given the modern amenities aboard the new fleet. Some customers have been equating the ferries to cruise ships.

That’s not a stretch: contemporary lounge spaces to kick up your feet and enjoy live music, a new dining menu with something for everyone, be it a healthy snack or a fine dining experience, and a dramatic increase in the total number of available cabins onboard. With increased capacity, as well as double the cabin availability, Marine

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Atlantic has greatly enhanced customers’ options when booking a reservation to meet their travel needs.

Marine Atlantic launched the Shut Eye campaign last year drawing a record number of travellers to the Argentia-North Sydney summer service. The Shut Eye is an overnight crossing that allows tourists to sleep comfortably as they sail, and spend more waking hours in our province. The Argentia service in itself is an experience for travellers; the modern vessel provides an opportunity for passengers to enjoy a wonderful variety of food, comfortable cabins and lounging areas with a beautiful view for passengers who are looking for a total vacation experience. With rave reviews from customers who have experienced the improved Argentia service, Marine Atlantic has high hopes that the positive momentum will continue as the busy summer season draws near.

The recipe for success at Marine Atlantic is a simple one: listening to customers. Improved amenities, increased capacity and reduced wait times have provided Marine Atlantic customers with the service they have long requested. 2011 was labeled the ‘summer of success’ at Marine Atlantic.

With the modern fleet performing well and continued improvements underway, the corporation is confident that customers will continue to be impressed with the changes they will see in the ferry service.

Marine Atlantic is yielding great results as a corporation and for our province. From significantly improving the delivery of goods across the Cabot Strait, to enabling a wider distribution of tourism-based revenues across the province, Marine Atlantic has made significant advancement on its quest to become a modern and efficient ferry service.

Business News

Chair’s Message the kids are all right

Chair, Steve Power

Advice for the rest of us from the next generation

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fter some recent meetings with a colleague visiting from Nova Scotia we stopped at the YellowBelly for a pint of Wheat to wrap up the day. My associate’s son and friend joined us just as we started talking about the ever present labour issues in this province. I was startled and pleased to hear the perspectives of the two young men.

I won’t name them, but these two kids, just about to graduate from Memorial University, were so savvy about what was going on around them, both here and in their home province of Nova Scotia.

These two individuals are kind of the poster people for our province’s needs – young people from outside the province coming to Newfoundland and Labrador.

So I challenged these two to go away and ask some people they knew to tell me a few things that would keep them living and working in this province and a few things that would drive them away.

Like most of their generation, they took to the Internet, using Facebook to solicit responses to my question.

The themes they returned with were surprising – not because they were different than what we’ve been preaching here at the Board of Trade – but because they were exactly the same.

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Demographics, the lack of a diversified economy, the importance of innovation, they were all on the tips of these student’s tongues.

“Too slow to adapt/no one wants to adapt, generations behind in many technological and marketing areas, lack of diversity in the fields offered … But at the same time, jobs pay well, economy is more stable than almost anywhere else in Canada, good people/culture and a decent housing market,” one student wrote, citing both the good and bad .

“It’s a great spot to become an accountant no doubt; … though the economy isn’t diversified. You can be an accountant in government, oil and gas, or with a CA firm auditing oil and gas.”

One bachelor of commerce student said they’d been offered a job with the option of living here or out west. They wrote on Facebook that the salary offered at both locations was the same, but questioned how far the dollar would go if choosing to live east or west.

The student actually quoted the tax rates to me for Alberta as compared to Newfoundland. “… (It’s a) large difference in how much of your earnings you actually get to keep so that is definitely something that would push ppl (sic) away from NL. Also, being taxed only four per cent on large purchases that all of us will be soon faced with (a vehicle) is a nice benefit of getting the hell out of here,” the student wrote.

I was told that the lack of entertainment in the city was a problem, that the cost of flights, nationally and internationally were too high. I heard that traffic was a concern and how long the commute would be between work and home would be a factor in where to work.

They talked about the lack of public transit, but pointed out that the city was safe. Then there was the difference in the price of small, but necessary items like groceries. I also heard that the housing market was “getting crazier by the day.”

Then there was a huge stumbling block – experience.

Too many job postings require five to 10 years experience according to those who responded on the Facebook wall, meaning these kids won’t have the same opportunity to

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interview, regardless how intelligent they are or how hard they’re willing to work to make up for the experience gap.

“That makes it pretty tough when you’re a new graduate, you just need someone to give you a chance and it seems like a lot of these companies in charge of these major projects here in NL do not seem to wanna give new grads a chance.”

Ok so their spelling and grammar could use some work, but the sentiment is easy to understand – there are plenty of nice things about this province, but lots to prevent young people from staying here too.

One of the bigger problems pointed out was the closed mindedness of people in this province when it comes to immigration.

Apparently we’re not nearly as friendly as we’ve been given credit for and that’s a problem when we’re looking at 70,000 job openings in the next few years with too-small and too-old a population to fill them.

After talking with the boys and reading what their friends had to say, I used it to help prepare a speech for MUN’s Business Dayan event organized by business students.

I saw a lot of heads nodding as I talked about these topics that were already near and dear to my heart and I had a realization.

Business can’t fix this problem, neither can governments nor the school of business. We all have to step up to the plate to make young talent stay here.

We have to work together to have a beautiful, vibrant city with a thriving economy and plenty of opportunity to share around. We have to teach innovation in classrooms and figure out a way to tax fairly and competitively – mostly by reducing our debt substantially.

We have to be those friendly Newfoundlanders we’re known to be and welcome people here more fully. We have to be competitive and productive like never before.

Because the fact is, in today’s economy, young talented people choose where to live and then where to work. They don’t have to chase jobs anymore, once the demographic wave hits, they’ll have their pick.

So if we want these incredibly bright people to live here and lead us into the future, we have to give them a reason.

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Feature st. john’s froM A new Angle • An exotic destination with unspoiled vistas • extensive, awe inspiring coastal trails • easy access to wildlife encounters • Culturally rich and architecturally charming • A familiarity with the people that is uncanny • Unique, authentic culinary and musical experiences

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hese descriptors of St. John’s and surrounding area are used

by Destination St. John’s (DSJ) sales team when selling St. John’s and surrounding area to the world. They are not DSJ’s words but rather the descriptions that travellers have shared to describe their experiences when travelling to St. John’s. It is not unusual to forget the magic of the place in which you live but we are here to remind you how special it is. Just as you dream of travel to faraway places to experience other cultures and to explore the unknown, individuals and groups have added St. John’s to their bucket list. Now we need your help to make that a reality.

Who is Destination St. John’s Destination St. John’s is a private sector, not-for-profit company, operating under the direction of a Board of Directors on behalf of its 200 tourism partners, selling their products, services and experiences to the world. Destination St. John’s offers complimentary services to those wishing to host meetings and conferences here in the city. DSJ can provide: hotel availability search, site selection review, familiarization tours, comprehensive destination bid proposal, collateral support, promotional material support, and pre and post convention planning.

Next steps Destination St. John’s encourages you to call the sales team if you are involved with a regional or national corporate group, association, not-for-profit organization or a sport team. If you travel outside the province to attend an event, think local.

Together we can bring that event to St. John’s. With your help we can attract that meeting, convention or event to St.

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is leading the country in tourism growth. Our tourism industry is maturing and our products and experiences are in high demand. The awards and recognition keep growing.

John’s and two things will happen; you will be a hometown hero for showing off this wonderful place you call home and you will be part of a success story as the tourism industry continues to grow year over year.

Did you know?

The future expansion to the St. John’s Convention Centre will double the facilities meeting space capacity and will be a more desirable venue for various group sizes. Projected completion is the spring of 2016.

Newfoundland and Labrador

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Why bother?

The best coastal destination, the best restaurant, the best beer, the best entertainment district - the better question is why would you choose anywhere else?

Hotels, taxis, restaurants, bars, musicians, B&Bs, museums, historical sites, artisans, tour operators, retail shops, theatres, galleries, festivals, and countless other Board of Trade members all thank you in advance for helping their business grow, when you say “Yes, we want St. John’s to host our next event.”

Call Lisa Martin-Davis at Destination St. John’s today. 757-0419 or visit destinationstjohns.com.

Business News

Feature a boutique stay When looking for a place to stay, today’s traveller expects more than simply comfort and convenience.

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n increasing number of travellers prefer to be surprised. When planning trips, they seek properties that are noticeably different in look and feel from branded hotels.

Boutique hotels were first introduced in the early 1980s in London, New York and San Francisco.

Known for their architecture and design, boutique hotels offer a unique style, distinction, warmth, and intimacy which seem to attract a niche of customers looking for a special and differentiated property that is able to fulfill their individual needs.

What distinguishes boutique hotels from standardized hotels is the connection hotel guests experience with members of the hotel staff. Most of these hotels impose the acknowledgment of guest names by all hotel staff members, an experience that is clearly difficult to achieve in a large-scale hotel.

Newfoundland’s first and finest boutique hotel, Murray Premises Hotel, opened its doors in May 2001 in the historic landmark – the Murray Premises.

Built in 1846, the historic Murray Premises is the oldest collection of mercantile buildings in Newfoundland and Labrador related to the fishing industry.

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Introducing a boutique hotel to St. John’s had its challenges. As an independently owned and operated hotel, it did not have the luxury of relying on a brand that was well known and recognized in the industry.

However, being independent allowed for architects and engineers to design luxury rooms which complemented and maintained the integrity of the historic building. Nothing was easy - each room had to be individually designed. Timber beams and slanted ceilings proved to be

architects’ unique challenge, but yet, the end result proved to be one of their greatest rewards.

The transformation of a 155 year old historic building, into a beautiful luxury boutique hotel was a welcome addition

to St. John’s. The first night the hotel opened, its 28 guestrooms were sold out - a great start and one that continues today. In 2006, Murray Premises Hotel introduced an additional 19 rooms, further enhancing their guests’ request for more luxury. This time rooms showcased two person air massage tubs, full body spa showers and stone fireplaces. The success continued with a new wing offering 20 more guestrooms bringing an old world charm further into the 21st century with glass walls, slate fireplaces and larger spa shower.

Murray Premises Hotel has become an integral part of the downtown core of St. John’s and is committed to continuing the traditions unique to its heritage. There is nothing standard about Murray Premises Hotel.

As a smaller hotel, it has the advantage to treat guests like family – to really get to know them and to exceed their expectations. As an independently owned and locally operated property, Murray Premises Hotel has been able to create an experience unlike any other and will continue to do so for many, many years to come.

For your next stay, experience a boutique hotel and be prepared to be surprised.

Kelly Finlay General Manager Murray Premises Hotel 709-738-7773 www.murraypremiseshotel.com Stop by today and check out Murray Premises Hotel’s new lobby renovations!

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Feature ambassador column Allison Crawford

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s an avid golfer, one would expect that my favourite St. John’s Board of Trade event would be the Annual Golf Tournament. They would be right. The reason I believe this event is beneficial goes far beyond enjoying a day on the course.

I could write for days on how golf is beneficial to business. In fact I have been fortunate in my career, in many ways, as a result of my involvement in the sport. The parallels between business and golf are numerous; learning and using the expected etiquette, understanding and following the rules (even when no one is watching), meeting new people and creating lasting relationships, or getting to a level where you are competitive and conducting yourself in an appropriate and considerate

fashion. These characteristics are all easily compared to characteristics we hope to find in our business colleagues.

In particular, the St. John’s Board of Trade Golf Tournament is unrivalled in how it brings the local business community together and in how it supports its sponsors and their goals with regards to exposure and networking. I have participated in this event as an attendee, a sponsor, a member of the committee, an ambassador and currently as committee Chair. I encourage all members of the St. John’s Board of Trade to learn about the opportunities associated with this event, and register early.

MARK YOUR CALENDAR St. John's Board of Trade Annual Golf Tournament Thursday, July 12th Bally Haly Golf & Country Club Make sure you save the date! This will be the tournament you do not want to miss out on.

Contact Wanda for registration, sponsorship opportunities or for more information.

Call 726-2961 ext. 9 or email wpalmer@bot.nf.ca Brought to you by:

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Business News

Feature junior achievement’s hall of fame

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n May 24, 2012, Junior Achievement (JA) of Newfoundland and Labrador will recognize the accomplishments of three Newfoundlanders and Labradorians, who are true entrepreneurs and visionaries – leading examples of achievement in their respective fields.

Since its creation in 1990, the Junior Achievement Newfoundland and Labrador Business Hall of Fame has recognized and celebrated business excellence. It significantly provides the future leaders of our province, our youth, with role models of excellence. Preserving the legacy of successful entrepreneurs and providing stellar role models for youth is integral to Junior Achievement.

In the fall of 2011, the call for laureate nominations was made and after careful deliberations, this year’s inductees were selected. When selecting inductees the selection committee looked at the following criteria: individuals must have demonstrated outstanding leadership and vision at the helm of their organization; they must have impacted the economy through financial success, workforce development, expansion and innovation; and have utilized their influence for social well being; have a record for philanthropic

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giving and civic leadership; and must be viewed as a role model for youth.

The 2012 inductees exemplify these criteria.

and New Brunswick, while the Barry Group operates companies in Iceland and has marketing outlets in Russia and China.

Darryl Fry Bill Barry Bill Barry is the Chairman and CEO of Barry Group Inc. based in Corner Brook.

A significant player in the fishing industry, Bill Barry’s companies impact economies locally, nationally and internationally.

While the Barry family has been involved in fish harvesting since the 1830’s, Bill’s vision for new business opportunities has resulted in company diversification. He has plants in Newfoundland and Labrador

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Darryl Fry was the visionary behind the development and growth of Cytec Industries Inc., a global specialty chemicals and materials technology company. He served as Chairman and CEO of Cytec from its formation in 1993 until his retirement in 1998. Cytec Industries focuses on developing, manufacturing and selling value-added products that serve a diverse range of global markets, including: aerospace, plastics, industrial coatings, mining and water treatment.

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Feature jUnior AChieveMent’s bUSINESS Hall of famE

Karl Kenny Karl Kenny is the President and CEO of Marport Deep Sea Technologies Inc. Throughout his career, Karl has had many business successes. One of these is being the visionary thought leader behind the development of Software Defined Sonar technology, technology that is revolutionarizing the underwater acoustics industry. This technology is used for a wide variety of underwater sensing and communications applications in defense, commercial fisheries, offshore energy and ocean science.

In addition to celebrating business success, this event is also Junior Achievement’s signature fundraiser.

Every penny raised supports JA’s work readiness, entrepreneurship and financial literacy programs for youth throughout Newfoundland and Labrador. The skills that JA helps develop provide youth with critical competencies that they will need for future success and will be of benefit to our province and economy.

The generous support of the corporate community and committed JA volunteers are central to the success of this event.

Again this year, Suncor Energy is the Platinum sponsor. Jo Mark Zurel, past Chair of the JA Board of Directors, serves as Business Hall of Fame Committee Chair. Captain Sid Hynes, 2011 inductee, Business News

is the event’s Honourary Chair. The gala dinner and induction ceremonies will be held on Thursday, May 24th, at the St. John’s Convention Centre. Seven hundred business and community leaders will be in attendance. A junior achiever involved with JA Company Program will serve as co-emcee and many other students will attend as guests of local companies, some serving various roles throughout the evening.

Junior achievers recently shared their thoughts on JA’s Business Hall of Fame: “When we shine a light on the business leaders and show all the good that has come out of our province it makes citizens proud to be part of our province and want to stay here.”

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“By inviting young people who are interested in business to not only attend, but participate in the Hall of Fame, it goes a long way in showing them what kind of opportunities are out there for them.”

If you are interested in having your name placed on the wait list for the May 24 gala in the event of ticket cancellations, please contact Junior Achievement at 753-9533.

One can also reserve now for 2013.

Sandra Patterson President and CEO Junior Achievement of Newfoundland and Labrador

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Keeping Current policy matters Federal Budget commentary Spending that matches the economy, going back and forth from high spending to restraint can hurt Canadian businesses and residents, inconsistent spending and reactionary policy has to end. Government decisions and spending should aim for greater consistency as a way of achieving long-term sustainability.

Board Chair Steve Power says public spending and policy has to be reflective of a changing country and world. With a smaller working-age population to sustain public programs, fiscal restraint is necessary so future generations can expect a similar level of public services available to them.

“The benefits of matching public spending with the overall economy are evident.

It means inter-generational equality and opportunity for the future. This starts with recognition that we need to walk away from the cycle of spending for a few years and then cutting for a few years and then repeating these mistakes,” Power says.

province to understand what needs to be done to keep the province on the track of being a net contributor to the federation.

Board Chair Steve Power: “Enhanced decision-making in a province flush with natural resources - that is a strategic eastern and northern transportation hub - and with mega-projects coming on stream would be beneficial to all Canadians. We need the federal government’s participation to make it work, and the result will be continued net contribution to Canada.”

“When the current Prime Minister was sworn-in in 2006, just six years ago, Newfoundland and Labrador was a have-not province,” said Mr. Power. “Now, we are in a much stronger financial and economic position. Newfoundland and Labrador has no intention of being a drain on this country. With a bit of foresight from the federal government, we can be even more self sustaining and contribute more to this country. But it requires change in the federal government’s thinking and its actions.”

The local need

The fiscal trend

Managing Newfoundland and Labrador as just one part of one region, with outdated notions of its opportunities and challenges, will not help a province that has consistently led the country in growth in recent years.

Newfoundland and Labrador’s needs are changing rapidly, and the Government of Canada needs people on the ground in the

The St. John’s Board of Trade welcomes the moderate downward trend in spending that the federal government outlined in Budget 2012. With the economy generally performing better, there is less need for government spending to support employment and inject funds into the economy, and a relatively moderate and

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long term approach is welcome.

The Board appreciated the focus on small business and innovation, noting that there were a number of items in the budget that support the engine of the economy – the businesses that create employment and generate wealth to be re-distributed by government. The Board particularly welcomed: • Investments to assist more young people in gaining tangible skills and experience; • Extending and expanding the ThirdQuarter project to better connect workers over the age of 50 to potential employers; • Investments to enable more Canadians with disabilities to obtain work experience with small and medium sized businesses; • Realignment of the Temporary Foreign Worker Program to better meet labour market demands; • Improved foreign credential recognition and identify target occupations beyond 2012; • Creation of an increasingly fast and flexible immigration system where priority focus is on labour market needs; • The upcoming introduction of legislation to have ‘one project, one review’ in a clearly defined time period for resource development; and, • Increased funding for research and development by small and medium sized enterprises.

The Board of Trade would like additional detailed information on any changes to the Employment Insurance system, a detailed disclosure of the proportionate amount of spending reductions that affect this province compared to other provinces, and phasing out of the Atlantic Investment Tax Credit for oil and gas and mining.

“There is a reality that baby boomers are retiring and a smaller workforce will have to support government spending,” said Mr. Power. “All generations should be comfortable that the promises made – explicit such as a public health system or implicit like not being burdened unfairly by past decisions – are promises kept. Public program sustainability is the exact same thing as government fiscal sustainability.”

Business News

Feature #diversification “I will take on anything that has an opportunity it doesn’t matter what business it is in.”

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sing this as his motto, Jon Drover has become owner and operator of two very diverse businesses.

A background in IT consulting, designing and software development led him to found Blue Communications in 2004. Just over a year later, he became business partners with his brother to open Stogger’s Pizza.

to those beginning a new business in diverse fields, Jon recommends focusing on attracting hard-working employees.

“Every business, whatever you’re doing, whether you’re a sole proprietor or running thousands of people it all comes down to the people, the talent. If you’re going to invest, invest time in people. Find really good people and work really, really hard.”

— Erin Doherty

Watch for more articles in our #diversification series about members and industries diversifying for success. Join our Twitter feed @stjohnsbot or our LinkedIn group for more on #diversification in the coming months. And find out more about Jon Drover and Blue Communications in our online video series “Meet a Member” On Facebook and YouTube.

When asked about the difficulties of becoming a business owner, Jon says, “Every business is pretty simple: good price, good product, good service and hopefully you make some money. “ However, it doesn’t come without its challenges.

“One thing is the same in every business; it’s all about the people. If you don’t have good people you’re dead in the water.”

Jon is currently working on a new endeavor, a spin-off of Blue Communications, Yellow Environmental, launched about six months ago; and another IT business to be launched within the next month. Aside from working in the information technology and restaurant businesses Jon also has other interests.

“I actually have another business, I’m in a band. That’s another business with unique challenges and again, it all comes back to having the right people. Every business I’ve been in comes down to having good people, and good solid systems.”

When asked what advice he would give

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Feature summer on the road It is no doubt that there are a lot of Newfoundland and Labradorians who enjoy heading out to the country every chance they get.

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hile many head to the cottage or cabin, others prefer to go camping.

Recently many Newfoundlanders trade in the regular tent for a motorhome, travel-trailer or fifth-wheel. Anyone who travels the Trans-Canada Highway on a regular basis can certainly attest to the myriad of travel-trailers and motorhomes heading out over the road, many of them also towing a small car, ATV, or boat.

There are a number of reasons for the surge of interest in RVing. Perhaps the main one is that we have become very used to our comfort and no longer enjoy rainy or cold nights in a tent. In addition, with the rising economy, Newfoundlanders now have more disposable income and financing has also become more accessible.

Another possibility is that with the rise in cabin prices, a travel-trailer of fifth-wheel has become a much more affordable option. However, perhaps the most compelling reason is that when one hears of the experience of friends who own an RV, the magic of the experience quickly catches on.

Perhaps the biggest advantage of owning an RV, other than the comfort it provides, is convenience and flexibility, enabling the RVers to travel where and when they 12

want. There is no need for a fixed itinerary, no need to pack or unpack, and no worry about accommodations. When the urge to pull over arrives, everything is at your fingertips. The bed is ready, food and cooking facilities are at hand and bathroom facilities are no worry. You just need to sit back and enjoy your own small piece of paradise in the warmth and comfort of your own home on wheels.

RVing is a lifestyle that may vary between campers. Some prefer a different adventure each time. This might involve staying in an RV park on a full service site or just

May 2012

staying in an isolated spot to sit back and enjoy the peace and tranquility of nature.

Others prefer returning to the same spot each year for a period of time to meet up with camping friends they haven’t seen since last season. There are also those who prefer to rent in a park and stay as often as they can during the summer.

An RV is a convenient option for special holidays, especially those fitting particular interests. How about a golf vacation travelling around the province playing a different golf course each day? What about a birding tour so you can wait in comfort to spot that particular rare bird that was seen in the area? How about a vacation visiting the lighthouses around the province? The list goes on. The only thing stopping you is your imagination.

If you do not wish to own an RV, there is always the possibility of renting one.

Each year, Islander RV gets requests to rent motor homes from visitors all over the world.

Visitors who wish to explore every nook and cranny of the island. This is also a great idea for anyone who does not plan to use an RV very often, or for someone who needs to attend an event where accommodation may be limited or unavailable.

What child wouldn’t love an RV vacation even if mom or dad doesn’t own one?

Perhaps you might think that RVing is not for you.

Before you say no, give it a try. And who knows, perhaps you like many others will become captivated by the RV experience and you too will develop your own RV lifestyle.

Gwen Bannister, Rental Manager, Islander RV Sales and Rentals

Business News

Feature come tour our office With the North Atlantic at our doorsteps, Newfoundland and Labrador is one of the best places to see and appreciate nature in all its glory.

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ourism’s economic contribution to Newfoundland and Labrador continues to grow. With its natural beauty, rugged coastlines, unique culture, rich history and friendly people we are truly set apart from other destinations. Tourism growths have been very impressive; airport passenger movements at the province’s major airports have increased 8.2 per cent over 2010 levels.

Available provincial accommodations occupancy rate reached 51.1 per cent for the period ending December 2011, an increase from 50.1 per cent reported the previous year.

The residents and the tourism operators of Newfoundland and Labrador know how important the tourism industry is and they have risen to the challenge by helping to promote our beautiful province and advance our hospitable reputation.

Each year more and more tourists arrive here, eager to experience the culture that our magnificent province has to offer.

Business leaders are looking differently at the tourism industry and how that industry can help in the growth of their business.

Corporate tours are an effective tool in realizing the target business objective.

Not only does it enable a company to recognize employees and customers in a manner which recipients will never forget,

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progressive companies are looking at incentive programs to motivate their staff and achieve their corporate goals, which include: increasing sales, productivity, client loyalty and staff retention. When incentive programs are used, people increase their performance by 27 per cent, according to a study by The International Society of Incentive and Travel Executives.

Employers realize that they will get more from their employees if they support them at work.

The value of a corporate tour is that it removes the employees from the many distractions that are in the workplace, to bring the team together, to relax and to have fun. Whether the objective is bonding the management with employees, improving board’s effectiveness or strategic planning for the organization, getting to know each other in a low pressure environment has proven invaluable for all types of business. Many important business decisions have been discussed in non-traditional business sites like golf courses and ocean adventures.

O’Brien’s Whale and Bird Tours, in Bay Bulls Newfoundland, is one of the leaders in the tourism industry. O’Brien’s offers a unique setting for staff outings, business meetings, or as part of a conference. With

May 2012

their exceptional guest services, high emphasis on safety and unique brand of entertainment and knowledge of the marine environment, they have been thrilling tourists for over 28 years. Nothing will rejuvenate your employees or clients as they sail on an award winning tour aboard the Atlantic Puffin to the Witless Bay Ecological Reserve. A panoramic view allows you to be up close and personal with the whales, puffins and all kinds of sea birds as they skim across the water, eagles flying overhead or the chance sighting of a towering iceberg.

The friendly and knowledgeable staff at O’Brien’s Whale and Bird Tours can help design your next corporate tour by professionally managing the event and arranging everything from transportation to entertainment, allowing you to concentrate on your business.

The people of Newfoundland and Labrador are proud of their heritage and work hard to protect the culture and environment of the province. This is very important to the O’Brien’s, who played a major role in working with researchers from Memorial University to develop a code of conduct for whale watching in the area. The ecology of the region is the basis for their business and they are passionate about protecting it and committed to passing on this unspoiled natural wonder to the next generation.

O’Brien’s Whale and Bird Tours Inc. For reservations call: 709 753-4850 toll free: 1-877-639-4253 email: info@ obriensboattours.com, or visit the St. John’s location at 126 Duckworth St.

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Attractive Workplaces

Being an employer of choice means becoming the place where people want to work, the organization they want to devote their time and energy – and the place they will commit to for prolonged periods.

TIPS

What Makes A GREAT PLACE to Work 

FIRST, good employers treat their employees fairly and they pay particular attention to making the working environment an attractive place to work



SECOND, outstanding employers know that you can have a good company, but you also need to attract workers who enjoy their jobs which include giving responsibility back to employees; recognizing employees who have done outstanding jobs, and allowing employees grow – personally and professionally.



THIRD, a great place to work is one where everyone understands and accepts the rules and an environment that allows for open communication.



FINALLY, a great place to work rewards employees for their successes.

FROM an EMPLOYEE PERSPECTIVE: 

A great workplace to work is one in which you trust the people you work for, have pride in what you do and enjoy the people you are working for.

Source: Jobs Careers and Education @ http://www.jobscareers.com/articles/whatmakesagreaplacetowork

The most important thing smaller companies can do to improve employee retention is examine the culture of the organization. Since employees spend more time at work than with their friends and families, it is important to: • Create a workplace culture that is supportive with open communication, trust, transparency, and fairness demonstrated by leaders at all levels of the organization. Supervisors, managers and leaders should walk their talk.

• Find ways to best utilize the interests and talents of the employees Take advantage of existing employees; learn what really pushes someone’s buttons, why they are working for you, and you will discover what makes your company unique. Constant communication, sometimes about things that have nothing to do with job tasks, is the best way to find out what kinds of special differences employees appreciate and/or would really like to have.

ATTRACT to RETAIN Capitalize on the impending talent war by providing more of what people need and expect from their employer: Continually work at nurturing your organizations culture and deliver the characteristics of being a great place to work and keeping the best people.

Recognize and reward employees for working collaboratively: Reassure employees that leaders and managers have noticed and do appreciate their efforts. Shine a light on their successes and thank them. Fulfill their expectations of appreciation and recognition.

Provide career training and development pathways to fulfill the expectations of employees: A key element of being an employer of choice is the creation of opportunities that help employees develop, grow, advance, and succeed. The creation and implementation of individual career pathways and training and development plans for each person in the organization provides greater certainty and reassurance about the future.

Develop a better and deeper understanding of the needs and expectations of your key people: Talk to your top three most important people now, then talk to another three tomorrow. Spend time with your key people to understand their career aspirations, professional development ambitions and personal goals. Continue these discussions until you really understand their individual needs and motivations. Then set about creating a workplace that fulfills their needs. Provide direction, challenge and support to engage them.

Develop flexible, family friendly policies and policies that deliver work-life balance: When you understand the needs and motivation of employees, creating or adapting flexible workplace practices that deliver work-life balance is much easier to do. Adapting to support employees will require managers to listen, to take on the challenge and implement. It will pay dividends in attracting and retaining your valued employees.

Expand and evolve mentoring and coaching activities as a means to developing and nurturing individuals: Make the most of this powerful opportunity to develop others and, in doing so, improve the performance and productivity of the organization. Orient your thinking about mentoring and coaching to enable you to see it as one of the most compelling ways to develop individuals.

Plan for and manage the expected loss of experience and intellectual property flowing from an aging workforce: Recognize that there is much lost when older and more experienced people leave. Consider and implement policies that extend and embed that knowledge and limit the loss by adopting mentoring, coaching, and knowledge management processes.

Become more passionate: Employees of the future are looking for longer careers, working with leaders and in organizations they can engage. Show your interest in them and your excitement about the organizations with which they can engage and be part of a team.

Share with them your confidence, enthusiasm, and excitement.

Source: How to become an employer of choice – tips for creating a workplace that attracts and retains quality people @ http://www.leadershipmanagement.com.au/Newsletter/oct10/how-to-become-employer-of-choice.html

Keeping Current aroUNd THE board

Tina Olivero greets members at a mixer.

Board members share a laugh before a luncheon.

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SharePoint Project Management Business Analysis Data Masking

May 2012

greenwoodinn.ca

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Business News

Keeping Current aroUNd THE board

Sandy Gibbons receives a Past Presidents Pin from BOT Chair Steve Power.

Bally Haly Country Club 2012 Memberships Now Available Corporate ~ Single ~ Couple ~ Junior Steve Power honours Marilyn Thompson with a Past Presidents Pin.

Bally Haly Offers: . Golf Tournaments · Cocktail Receptions · Curling Rentals

· Wedding Receptions · Office Functions · Private Parties

Come and enjoy the many benefits of being a member of Bally Haly Country Club: Driving Range, Club Cleaning & Storage and a Fantastic Social Atmosphere.

Enjoy the Advantages of a Club Facility Open All Year Round For further Information please contact us at 726-4021 ext 203

ISO www.apparelsolutions.ca Apparel Solutions International Inc. is a designer, manufacturer and distributor of quality safety clothing. ASI serves global markets including:  Conventional oil and gas drilling and service  Offshore oil and gas  Electrical utility & maintenance workers  Construction

 Shipping  Stevedoring  Transportation

NOMEX IIIA

Our garments meet or exceed the requirements of many local and International standards including:

Steve Power, Chair of the Board of Trade, present a gift to the Ambassador from the Embassy of the Philippines, Leslie B.Gatan.

Business News

 Recommendations from CNLOPB  Canadian flash fire and electric arc standards CAN/CGSB 155.20 and CSA Z462  International Standards for flash fire and electric arc flash including NFPA 70E  Visibility standards CSA Z96 ASI quality garments available at: North Atlantic Supplies Inc.

McLoughlan Supplies Ltd.

 North Atlantic Supplies Inc.

May 2012

ISO 9001:2008

 Scope Industrial

 Spartan Industrial Products

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Keeping Current around the board

BOT staff and volunteers gather to discuss the Federal Budget 2012 release.

18

BOT members enjoy the benefits of networking.

May 2012

Business News

Keeping Current around the board

Glenn Stanford, Chief Operating Officer and Governor of the St. John’s Ice Caps, speaks to Board of Trade members.

Business News

Workers Health and Safety Compensation Commission educated members on new website developments.

May 2012

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Keeping Current aroUNd THE board

Minister Peter Penashue addresses BOT members at a breakfast at Bally Haly Golf Course.

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May 2012

Business News

SIGN MEE UP.

Enjoy exclusive deals and LQFHQWLYHV ZLWK WKH 6W -RKQ路V %RDUG RI 7UDGH路V QHZ Member-to-Member Discount Program.

For a complete list of member offers or to create an offer for your company, contact Jackie Cumby:

jcumby@bot.nf.ca 726-2961

Membership mEmbEr NEwS M5pr becomes Cape Consulting

M5pr is rebranding. Now named Cape Consulting Group, the company says it’s rebranding to reflect growth and change over the past few years. Cape Consulting Group will continue to operate under the same mandate; “To be the leader in public relations, reputation management and corporate communications counsel.”

Having grown into one of the biggest companies in Atlantic Canada, they will continue to serve clients globally. For further information visit Cape Consulting Group on Facebook.

Kudos to Board members The St. John’s Board of Trade would like to congratulate Bernard (Tanny) Collins, as this year’s recipient of the Gardiner Centre Newfoundland Bernard (Tanny) Collins and Labrador Entrepreneur of the Year Award.

The award will be handed out at Memorial University’s Faculty of Business Administration 28th Annual Partners reception, on May 17, at the Sheraton Hotel in St. John’s.

Collins is president of PF Collins International Trade Solutions and is recognized for enhancing the customs brokerage business and growing the business to include offices in Halifax and Calgary.

As well, congratulations go to Peg Hunter, vice-president of marketing and communications for The Home Depot Canada, and vice-chair of the Canadian Marketing Association, who will accept the Alumni Honour Award.

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East Coast Trail named one of the world’s top adventure destinations The National Geographic Society has named the East Coast Trail as one of the world’s Top 12 Adventure Destinations.

This is the second time Newfoundland and Labrador has been recognized by the National Geographic Society. The Avalon Peninsula was ranked as the world’s number one coastal destination in 2010.

The 260-kilometre East Coast Trail system passes through more than 30

Business

communities, and has contributed to the development and sustainability of tourism businesses along the trail.

Get out this summer and experience incredible adventures on the East Coast Trail.

MUN launches research program Memorial University’s Faculty of Engineering and Applied Science is launching a new research program aimed to expand knowledge on the technological capacity for ship and

Pleasure

why not both?

With a seamless blend of the elements of a business hotel and the luxury of a boutique hotel, Murray Premises Hotel is ideal for the business traveller. Offering the best location in the heart of downtown St. John’s, Murray Premises Hotel is walking distance to the St. John’s Convention Centre and mere steps to the finest shopping, tourist attractions, dining destinations and nightlife. Every room offers a unique experience and includes a wealth of luxury amenities. Meeting facilities can accommodate up to one hundred people and all our guests enjoy complimentary access to our privately hosted breakfast room. Don’t sacrifice the luxuries that make travelling enjoyable. For business and pleasure book Murray Premises Hotel for your next stay in St. John’s.

www.murraypremiseshotel.com Reservations: 709-738-7773

May 2012

5 Beck’s Cove, St. John’s Newfoundland

Business News

Membership member news offshore structures when faced with harsh ocean environments. The Research & Development Corporation of Newfoundland and Labrador (RDC) and ABS of Houston, Texas have announced a combined $600,000 investment for the ABS Harsh Environment Technology Centre and associated research program.

This investment will fund research to improve ship and offshore structures to work more effectively in volatile ocean conditions, such as the North Atlantic.

For more information visit http:// www.researchnl.com/news/2012/ news_04_03_2012.htm.

Williams appointed to Alderon board Iron ore mining company Alderon has selected former premier Danny Williams to sit on its board of directors. Williams’ past experience and knowledge will add insight to aid the company’s Kami project move into production from its current preproduction phase, according to Alderon executive chairman Mark Morabito.

Canadian Chamber seeks feedback The Canadian Chamber is searching for feedback on issues pertaining to skills/ competitiveness. This can be done by completing short surveys relating to post-secondary education and life-long learning which can be accessed through the Canadian chamber website.

Please provide feedback through this short survey, http://www.zoomerang.com/ Survey/WEB22EYBBCPATM. For more information visit http://www.chamber.ca/.

Referral Rewards Program Andrea Brocklehurst Plato Consulting Inc. Cathy Dornan New Millennium Corp.

Thank you for your referrals You receive a $25 Certificate to Pet Zone compliments of Pattison Outdoor Advertising

Business News

May 2012

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Membership industry news Partnership providing youth with valuable international trade experience The provincial government is taking initiatives to form partnerships that link youth with innovative learning experiences and valuable industry connections. Working in collaboration with Global Vision and its Junior Team Canada program, a program that provides youth with important leadership roles as well as connects then with the business industry through interactive sessions, the province hopes to help youth experience international trade first hand.

Youth who have attended past sessions have gained experience working with government officials and businesses on trade development missions to international markets where they become active participants and engaged in meetings with ministers, senior government officials, multi-national corporations, and diplomatic officials. Through these experiences youth acquire the best practices and exposure to international trade that can advance the export readiness and potential of Newfoundland and Labrador’s business community.

New generic drug pricing model The provincial government has changed its pricing model for generic drugs.

A portion of the savings achieved through the new policy will be reinvested directly

into the health care system. The provincial government also remains committed to ensuring this new pricing model does not negatively affect beneficiaries of the Newfoundland and Labrador Prescription Drug Program’s 65Plus Plan. There will be additional savings for seniors who pay out-of-pocket with intention that the policy will also benefit seniors with private drug coverage.

There are currently six other provinces with generic drug pricing models and a seventh recently announced changes they will implement in June. The proposed policy in Newfoundland and Labrador has drawn on the experiences and impacts of these provinces to ensure that decisions are based on best practices. For more information about how the policy will affect your business, visit www.gov.nl.ca Labrador Iron Mines project approval Houston, a Labrador Iron Mines’ iron ore mining project in Western Labrador, has received environmental approval from the provincial government. The company is planning to begin construction on the first mine in the summer and fall of 2012.

Work will include construction of new roads, pre-stripping of ore and will begin full production in spring of 2013. For more information visit www.labradorironmines.ca.

Canadian Imperial Venture Corp. to buy Manitoban gold property The St. John’s-based company Canadian Imperial Venture Corp. has signed agreement to buy the Little Bear Lake gold property in eastern Manitoba. Little Bear Lake has 17 claims across 2,149 hectares.

Several high-grade gold veins have been trenched and sampled, most showing one to five ounces of gold per tonne, but ranging up to 11 ounces of gold per tonne in some samples.

Atlantic Companies doing business in Panama The Canada-Panama Free Trade Agreement, signed by the Harper Government in 2010, is proving to be beneficial to the Newfoundland and Labrador business community. Multiple Atlantic Canadian companies have travelled to Panama to work on projects such as the Panama Canal Expansion Project.

24

May 2012

Four previous trade missions to Panama have helped 41 Atlantic Canadian companies meet face-to-face with clients and partners, and last year’s mission alone is credited with having generated an estimated $8.25 million in potential sales. Further funding of $79,000 for the mission is being provided through the Canada/Atlantic Provinces Agreement on International Business Development (IBDA). The IBDA is a federal/provincial agreement between the Government of Canada and the provincial governments in Atlantic Canada. It is designed to help Atlantic Canadian businesses enter, explore and succeed in international markets.

2012 Export and Innovation Awards Applications are being accepted for the 2012 Export and Innovation Awards. This reward is meant to recognize individuals, businesses, groups and institutions that have excelled in the areas of innovation and exporting that is leading to new economic and business opportunities at home and abroad.

Applications are open for three awards – Innovation in Business, Distinction in Innovation, and Exporter of the Year. They will be reviewed by a panel of judges and announced at a ceremony on May 25 at the Delta Hotel and Conference Centre in St. John’s.

Do you have young workers in your workplace this summer?

Many youth in Newfoundland and Labrador will enter the workforce for the first time this summer. Passport to Safety Newfoundland and Labrador is a free online Occupational Health and Safety mini course offered to the youth of Newfoundland and Labrador. This course teaches youth the basic knowledge of workplace safety, while learning about their rights and responsibilities in a work environment.

Employers can help decrease the chances of youth workplace accidents by sharing Passport to Safety Newfoundland and Labrador with young workers.

For more information contact the Office of Youth Engagement, Department of Advanced Education and Skills at 709-729-1167, youth@gov.nl.ca, or take the online course at www.passporttosafety.com/nl Business News

We’ve gone Platinum!!!

Silver - Gold - Platinum The St. John’s Board of Trade has upgraded its Corporate Sponsorship levels From: Bronze, Silver & Gold To: Silver, Gold & Platinum All three levels of sponsorship are up for renewal in June 2012 for a July 1, 2012 start Investment in the St. John’s Board of Trade Corporate Sponsorship Program means higher profile for your company with promotion at all Board of Trade events.

If you are interested in putting your company name forward as a Corporate Sponsor for any of the three levels please contact Margie Davis, Sales Manager at mdavis@bot.nf.ca or contact her by phone at (709)726-2961 ext 2.

Membership MEMBER PROFILES Enterprise Rent-A-Car is an internationally recognized brand owned and operated by Enterprise Holdings. The company’s worldwide network includes more than 7,800 neighbourhood and airport locations, with 6,000 offices located within 15 kilometers of 90 per cent of the population. With more than 70,000 employees, Enterprise Holdings owns and operates, through its regional subsidiaries, more than 1 million cars and trucks, making it the largest car rental company in the world measured by revenue, employees and fleet.

There are currently over 50 Enterprise Holdings locations, including seven airport facilities within Atlantic Canada.

Newfoundland locations include St. John’s, Mount Pearl, St. John’s airport, Gander, Grand Falls, Deer Lake, Corner Brook, and Stephenville. Enterprise Holdings also specializes in developing Business Rental Programs tailored to meet specific travel requirements.

We are proud and excited to announce LifeStyle Realty Inc. has joined the International Real Estate Franchise: HomeLife Real Estate. Chris Vardy, broker & owner, declares the new company monarchy will be named “HomeLife LifeStyle Real Estate”. LifeStyle opened its doors in September, 1998, and operates its well-appointed office at 874 Topsail Road. Backed-up with state of the art office systems, marketing programs and equipment, HomeLife LifeStyle Real Estate will provide its current compliment of 15 Realtors and three staff members with nothing but the best. “Higher standards agents....higher results” is the company’s motto and they intend to prove this to the general public by keeping their buyer and sellers best interests in mind; providing sound advice and taking care of all the details from start to finish in the home buying / selling process.

Before you can reduce your Total Cost of Risk(TCOR), you need to know what it is. Wedgwood will look at your entire organization to help determine your TCOR and use our unique suite of Risk Reducing Services to help control your TCOR over time. By combining our suite of Risk Reducing Services with a comprehensive insurance program, you’ve taken important steps towards managing your Total Cost of Risk. We specialize in insurance for many sectors including construction, bonding, oil supply and service, manufacturing, retail and realty, as well as competitive personal insurance rates for individuals.

Contact us at www. wedgwoodinsurance.com Phone (709)753-3210

A strong business foundation supports innovation.

Let us assess your business and provide solutions that can save you time, money and help your business grow.

Visit bmo.com/business

®

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Registered trade-marks of Bank of Montreal.

May 2012

Business News

Membership new members Fixed Coffee and Baking Inc. Jonathan Howse, Co-Owner / Operator 83 Duckworth Street St. John’s, NL A1C 1G3 P: 709-728-1745 jjehowse@gmail.com

Red Oak Catering Inc. John Rogers, Director Hamlyn Road Plaza, Suite 466 Unit 50 St. John’s, NL A1E 5X7 P: 709-368-6808 F: 709-368-6817 johnr@redoaknf.com

Hunt’s Transport Ltd. Greer Hunt, President 31 Sagona Ave Mount Pearl, NL A1N 4P9 P: 709-747-4868 F: 709-747-5516 greerh@huntstransport.com

Pizza Delight

FONEMED

Jason & Jeremy Moore, General Managers 267 Torbay Road / 25 Kenmount Road P.O. Box 23071 St. John’s, NL A1B 4J9 P: 709-579-1100

Charlene Slaney, V.P. Clinical & Client Services 510 Topsail Road St. John’s, NL A1E 2C2 P: 709-726-4567 F: 303-353-1763

Wok Box Jason & Jeremy Moore, General Managers 55 Kelsey Drive P.O. Box 23071 St. John’s, NL A1B 4J9 P: 709-726-3222

Featured sponsor of the month Referral Rewards Program

Tata Steel Minerals Canada Rajesh Sharma, CEO & Managing Partner 1000 Sherbrooke Street West Suite 1120 Montreal, Quebec H3A 3G4 P: 514-764-6700 F: 514-764-6725 info@tatasteelcanada.com

726-2961 | info@bot.nf.ca

Refer a member by May 16 and receive 150 full colour business cards courtesy of image4 inc.

!"

### ! # !!

Business News

May 2012

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Upcoming events may events LUNCH AND LEARN SERIES This May join us for our first Lunch n Learn series on one of the most pressing topics within the local business community – “How to Retain an Attractive Workplace”. There will be three individual lunches and the topics will include: “Retaining and Motivating Top Performers”, “Work-Life Balance” and “International Recruitment”.

Please follow our website and stay tuned for more detailed information!

ST. JOHN’S BOARD OF TRADE 101 The St. John’s Board of Trade extends an invitation to existing, new and potential members to join its staff for a detailed orientation on the benefits of being a Board of Trade member.

The staff will fill you in on everything you need to know from how to become a member to making the most of your membership benefits, privileges and marketing opportunities. We want you to know what is available to you as a member of one of the most active associations in Newfoundland and Labrador.

Come join us! Bring a friend, associate or non-member and enjoy the presentation, refreshments, snacks and much more.

Where: Board of Trade Office, 34 Harvey Rd., 3rd Floor When: Tues., May 15 Time: 3-5 p.m.

WAKE UP AND MAKE CONNECTIONS! The Board of Trade provides its members with networking and business development opportunities.

Come join us for our newest event, Wake Up - Make Connections!

This new event will provide our members with the chance to share why people should do business with you while also learning about other businesses in the room.

During this event, guests will rotate tables several times providing maximum exposure and opportunity to make positive connections. This is ideal for any Board member interested in accelerating their network in the St. John’s business community.

Guests are encouraged to bring at least 30 business cards and any promotional material they would like to circulate.

This is a productive and powerful start to your day so register today as seats are limited!

Where: Clovelly Golf, 100 Golf Course Road When: Thurs., May 17 Time: Registration, refreshments and muffins (8:15 a.m.)

Program and networking (8:30-10 a.m.)

Cost: $25 member rate, $40 non-members

BREAKFAST WITH THE CHAIR Start your day with breakfast with the St. John’s Board of Trade Chair, Steve Power. Steve has been Chair for three months and is fitting the role quite well. He is looking forward to speaking to you, the members about the Board and any other issues, suggestions or questions you may have.

Where: TBD When: Mon., May 14 Time: 8 - 9:30 a.m.

Cost: Included with membership

LUNCHEON Join us as Tim Powers, Vice-President of Summa Communications address the St. John’s Board of Trade.

Where: Holiday Inn When: Wed., May 30 Time: 12:30 p.m.

—networking

1 p.m. —luncheon Cost: $39.50+HST member discount

$79+HST non member

LUNCHEON WITH JAMIE KING, PRESIDENT AND CEO, VERAFIN As part of Board of Trade Week, the St. John’s Board of Trade welcomes 2011 Business Excellence Award Winner and local Entrepreneur Jamie King, President and CEO, of Verafin to speak to Board members.

BUSINESS MIXER The St. John’s International Women’s Film Festival is excited to host a lovely and exciting networking event. Come out and connect with prospects, raise your profile and generate fresh business ideas.

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Where: Christina Parker Gallery, 50 Water Street When: Thurs., May 10 Time: 4:30 p.m. - 6:30 p.m.

Cost: Included as a benefit of membership

May 2012

Where: The Capital Hotel When: Wed., May 16, 2012 Time: 12:30 p.m. —networking

1 p.m. —luncheon Cost: $39.50+HST member discount

$79+HST non member

Business News