NTRA MOBILE QOS MONTHLY REPORT MARCH - 2017
This Report is A PROPERTY of NTRA Any use of this Report for any purpose is permitted only upon NTRA’s written consent
Before you Read
this Report you are advised to take into account the
following elements:
Quality of Mobile Services surveys is a snapshot of the observed quality and performance offered by Mobile Operators at the time of the survey. Mobile Operators are continuously performing modifications and upgrades so performance of the network at the time of reading the report may differs from the results stated here. To be consistent with this level of accuracy, results have been rounded up or down to the nearest tenth of a unit. It’s reminded that:
The sum of two rounded results can be different from the rounding of their sum.
Multiplying one rounded result by another is different than rounding the result of their multiplication.
Table of contents 1.0 Introduction…….…………………………………………………………………………………………………..……… 3 2.0 QoS Methodology……….……………………………………………………………………………………………….
4
2.1 QoS Key Performance Indicators....……………………………………………..…………………….
4
2.2 Measuring System......……………………………………………………………..…………..………….
6
2.3 Benchmarking Drive Test Scenarios...……………………………………………..……..…………. 7 3.0 Missions Statistics….……………………………………………………………..…………………………..………..
8
3.1 Voice Services Statistics.....…………………….…………………..……….………..…………..……… 9 3.1.1
Short Calls…………………………….………………………………………….……………..
10
3.1.2
Long Calls…………………………….………………….…….……………..………….…….. 11
3.2 Data Services Statistic…………...…………………………………………….……….…………………..
12
3.2.1
Ping Statistics...……………...……………….…………….………………………………..
13
3.2.2
HTTP browsing Statistics…….………………………….…………….………………….. 14
3.2.3
Video Streaming Statistic……………………………….…………….…….……………. 15
4.0 Benchmarking Drive Test Results for Mobile Operators 4.1 Voice Services Measurements…..…..….………………………………………………………………
16
4.1.1
Cairo Region……………….………………….………………….……………………………..
17
4.1.2
Alex & Northern Coast Region…………………………..……….………….…………….
20
4.1.3
Delta Region………………………….….………………….…………………………………..
23
4.1.4
Red Sea Region……………………………………………….…….…….…….….…………..
26
4.1.5
Upper Egypt Region...…………………………….….………………………..……………..
29
4.2 Data Services Measurements……...…………..……………………………………..…..……………
32
4.2.1
Cairo Region………………….……………….………………….…………….…..…………..
33
4.2.2
Alex & Northern Coast Region…………………………..……….………….…………….
35
4.2.3
Delta Region………………………………………………….…………………………………..
37
4.2.4
Red Sea Region………………….……….………….………………………………..………..
39
4.2.5
Upper Egypt Region...………………………….…………………..………………….……..
41
1.0 Introduction The National Telecom Regulatory Authority of Egypt (NTRA) has the power and authority to monitor and measure the Quality of Service (QoS) provided by the three mobile operators in Egypt (Orange, Vodafone and Etisalat). NTRA is responsible for laying down the standards of QoS to be provided by mobile operators, ensuring the QoS and conducting periodical drive test surveys to protect interest of the consumers of wireless networks in Egypt. Mobile operators deliver weekly reports to NTRA including performance, traffic and roll-out indicators. The operators weekly reports present the results of the Quality of Service indicators based on statistical measurements, averaged over a week. Moreover, NTRA conducts field survey campaigns covering all governorates across the country on a monthly basis to measure QoS for mobile operators in terms of the major KPI's according to the national standards (ETSI, ITU-T) which introduced in the issued license for mobile operators . In order to measure those major KPI's, NTRA uses ASCOM’s TEMS Automatic solution which include drive test RTU’s latest automated measuring tools to perform outdoor measurements surveys to benchmark the three mobile operators up to streets level. This Monthly report presents all measurements and statistics monitored by NTRA QoS monitoring team during the month .The structure of this report can be introduced as follows: Section 2.0 clarifies the QoS methodology used by NTRA to monitor QoS for mobile operators in Egypt. Section 3.0 presents a summary of all drive test missions statistics performed by NTRA during the month. This is indicated by number of samples for both voice and data services during all drive test missions for Cairo, Alex, Delta, Red Sea and Upper Egypt Regions along with all measured cities during those drive test surveys. Section 4.0 introduces the NTRA Monthly Benchmarking QoS Report for Mobile Operators in Egypt to measure the network performance benchmarking for the three mobile operators for both voice services and data services.
2.0 QoS Methodology NTRA has six teams to measure the QoS of mobile operators all over Egypt. Methodology of NTRA includes major KPI’s to be measured, the technical tools used in the drive test and finally the different tests to be performed.
2.1 QoS Key Performance Indicators Major QoS indicators were measured during drive test although the available NTRA QoS monitoring tools can measure other KPI's .These major KPI's give clear image on the performance of the three mobile operators for Voice and Data Services.
2.1.1 Voice Service KPI's : 2.1.1.1 Call Block Rate :
Definition: The percentage of unsuccessful call setup attempts to the total number of call attempts in a specified time period.
Threshold: Threshold value = 2 %
2.1.1.2 Dropped call Rate :
Definition: The percentage of calls being dropped or interrupted without the subscriber’s permission after successful call establishment to the total number of successfully established attempts.
Threshold: Threshold value = 2 %
2.1.1.3 Speech Voice Quality :
Definition: Is the rate of bad speech voice calls (less than 2.8) scored on MOS score which is a measure for end-to-end (mouth to ear) speech quality of a voice service call.
Threshold: Threshold value = 10 %
2.1.1.4 MOS (Mean Opinion Score) – Max , Min , Mean Values :
Definition: Is a measure for end-to-end (mouth to ear) perceived speech quality of a voice service call. It is expressed on a MOS (Mean Opinion Score) scale which describes quality categories: best, high, medium, low and poor represented by numbers from 5 to 1 respectively.
2.1.2 Data Service KPI's: 2.1.2.1 Average http download throughput:
Definition: The average rate of successful message delivery over a communication channel. This data may be delivered over a physical or logical link, or pass through a certain network node. The throughput is usually measured in bits per second (bit/s or bps), and sometimes in data packets per second or data packets per time slot
2.1.2.2 Latency (Ping):
Definition: It is the most sufficient element that contributes to network speed. The term latency refers to any of several kinds of delays typically incurred in processing of network data. A so-called low latency network connection is one that generally experiences small delay times, while a high latency connection generally suffers from long delays.
2.1.2.3 Video Freezing Time Proportion (Streaming Buffering Time):
Definition: The proportion of the accumulated video freezing duration in relation to the expected video duration for successful playouts.
2.1.2.4 Transfer Time (Browsing):
Definition: It is the time needed to transfer a certain web page from the worldwide internet from a web server into a browser in order to view a webpage.
2.2 Measuring System NTRA uses ASCOM’s TEMS Automatic Solution as a multi-purpose solution for data collection and end-to-end testing, developed for 24/7 monitoring, troubleshooting, and benchmarking. It produces multi-level output, spanning the whole range from raw route data to KPIs. TEMS Automatic provides NTRA with:
Insight into the end-user’s perception of the network, thanks to measurements taken in the air interface rather than at network. A faithful measure of the end-to-end quality is obtained both for voice (using POLQA) and for data transfer.
• Automated measurements in the truest sense. Data uploading and system configuration are carried out automatically. This enables rapid feedback on the state of the network – almost in real-time – to the entire organization, all the way from RF engineers in the field to management. • Benchmarking capabilities in the form of multi-device test units and mechanisms for careful synchronization of test calls and data sessions. • Remotely configurable data collecting probes. Test units can have their measurement instructions and their software uploaded from a central administration console. TEMS Automatic uses RTUs (Remote Test Units). These are autonomous data-collecting devices installed in vehicles traveling the network area RTUs interact with quality test nodes for voice telephony and data services. A built-in GPS unit records driving routes System administration is done from the Operator Console, which can be operated through a Web interface. A key part of this administration is the assignment of work orders to RTUs, telling them where, when, and how to perform their testing. RTUs make regular contact with the fixed side of the system in order to upload logfiles and receive new instructions. The logfiles are subsequently stored in a TEMS Discovery relational database for post-processing
TEMS Automatic system overview.
2.3 Benchmarking Drive Test Scenarios: 2.3.1 Voice Scenarios: NTRA applies the both configurations of tests MTM mobile-to-mobile between RTUs the APart is RTU moving through the measured region and the B-Part is RTU placed in NTRA premise to terminate the call, and MTF mobile-to-fixed with RTU devices engaging a Call Generator connected to a PSTN network.
For MTM a voice call attempt followed by 1 minute Conversation and it represents 78% of the whole test.
For MTF a voice call attempt followed by 6 minutes Conversation and it represents 22% of the whole test.
2.3.2 Data Scenarios: Data test is measured using RTU Data Card. The A-Part is RTU moving through the measured region while the B-Part is the Internet Gateway
Ping test: to test the network latency HTTP browsing: by testing the time to browse the URL www.facebook.com HTTP download: to test the throughput by downloading a file of 5 MB Streaming: To stream a one minute video from www.youtube.com to measure it’s buffering time.
2.3.3 Special dedicated Drive Test Scenarios: NTRA will perform special dedicated missions to measure the QoS in certain locations that are strategically important .Those measures may include but not limited to: 1- Indoor measurements for ( Conference centers , Airports , Subways , Hotels , Malls) 2- Outdoors measurements for places like : a. b.
Rings roads and Axes High ways connecting main cities.
3.0 Missions Statistics
3.1 Voice Measurements Statistics
3.1.1 Number of Voice Samples ( Short Calls ) in March - 2017
Measured Cities Regions
Subregions
East Cairo
Orange
Cairo
Blocked
Droped
Total
Blocked
Droped
Total
Blocked
Droped
Nasr City
238
0
0
237
0
0
235
2
0
Heliopolis
322
0
1
311
1
2
309
2
1
Obour City
365
1
0
361
0
1
361
2
4
Qobba Gardens
299
3
0
283
1
1
286
2
0
Abbassia
263
0
0
267
1
0
268
0
0
Sherouk - Rehab City
263
0
0
300
0
1
291
1
0
1985
4
2
1995
3
5
1988
9
6
Zayed
338
0
0
311
0
0
333
3
0
October
266
0
0
276
2
0
267
2
0
Haram
311
0
0
268
1
0
268
1
0
Faisal
284
2
0
283
1
0
265
0
0
Mohandesin
304
0
0
279
0
1
311
0
0
1503
2
0
1417
4
1
1444
6
0
261
0
0
257
1
0
248
1
0
261
0
0
257
1
0
248
1
0
Shobra
344
0
0
358
0
0
338
1
0
Ain Shams
273
1
0
274
0
0
277
5
0
617
1
0
632
0
0
615
6
0
Maadi
354
1
2
353
2
0
346
5
1
Helwan
370
0
0
360
1
1
343
5
0
Mokattam
250
2
1
261
0
0
253
3
2
974
3
3
974
3
1
942
13
3
Zagazig
277
0
0
282
0
0
262
0
0
Tanta
320
0
0
294
0
1
296
1
0
Mahalla
267
0
2
279
0
1
261
0
0
Shebin
250
0
0
247
0
0
247
1
0
Mansoura
280
0
0
279
1
2
272
1
0
Kafr Elshikh
265
0
0
264
0
0
264
2
0
Banha
264
0
0
235
0
0
236
1
0
Damietta
256
0
0
258
0
0
260
0
0
West Cairo Total
Cairo Center
Down Town
Cairo Center Total
North Cairo
North Cairo Total
South Cairo
South Cairo Total
Sharkia Gharbia
Delta
Monoffia Dekahlia Kafr Elshikh Qaliobbia Damietta
Etisalat
Total
East Cairo Total
West Cairo
Vodafone
Cities
3.1.2 Number of Voice Samples ( Long Calls ) in March - 2017
Measured Cities Regions
Subregions
East Cairo
Orange
Cairo
Blocked
Droped
Total
Blocked
Droped
Total
Blocked
Droped
Nasr City
62
4
3
63
1
1
65
0
0
Heliopolis
75
3
2
82
3
2
84
3
9
Obour City
91
5
5
87
3
3
88
2
4
Qobba Gardens
73
2
5
77
3
1
79
0
6
Abbassia
65
6
2
65
0
3
67
0
1
Sherouk - Rehab City
67
6
1
64
0
0
70
3
4
498
26
20
502
10
14
515
13
28
Zayed
72
3
2
87
3
3
75
1
5
October
64
3
1
67
0
2
65
2
2
Haram
55
1
2
75
3
5
71
0
1
Faisal
67
2
3
77
2
2
71
2
3
Mohandesin
73
2
6
75
1
2
79
3
5
331
11
14
381
9
14
361
8
16
61
1
3
67
1
0
63
1
4
61
1
3
67
1
0
63
1
4
Shobra
83
5
2
84
2
1
86
0
4
Ain Shams
66
2
4
69
1
4
69
0
0
149
7
6
153
3
5
155
0
4
Maadi
86
5
5
93
5
2
93
2
2
Helwan
78
0
4
85
2
0
95
1
6
Mokattam
53
0
5
67
3
5
67
6
12
217
5
14
245
10
7
255
9
20
Zagazig
62
0
2
68
0
1
66
1
2
Tanta
80
3
6
81
4
4
72
1
0
Mahalla
62
2
3
66
0
0
66
2
1
Shebin
60
5
1
60
2
1
57
0
0
Mansoura
65
1
3
71
3
3
66
2
0
Kafr Elshikh
62
3
2
65
2
2
61
2
0
Banha
51
2
2
65
1
1
64
1
1
Damietta
65
6
2
63
1
1
57
0
0
West Cairo Total
Cairo Center
Down Town
Cairo Center Total
North Cairo
North Cairo Total
South Cairo
South Cairo Total
Sharkia Gharbia
Delta
Monoffia Dekahlia Kafr Elshikh Qaliobbia Damietta
Etisalat
Total
East Cairo Total
West Cairo
Vodafone
Cities
3.2 Data Measurements Statistics
3.2.2 Number of Data Samples (HTTP Browsing Test) in March - 2017
Measured Cities Regions
Subregions
East Cairo
Orange
Cairo
Blocked
Droped
Total
Blocked
Droped
Total
Blocked
Droped
Nasr City
128
0
0
111
0
21
140
0
0
Heliopolis
398
0
1
397
0
25
403
0
1
Obour City
442
0
1
300
0
140
452
0
1
Qobba Gardens
343
0
0
362
0
12
370
0
1
Abbassia
284
0
1
196
0
196
294
0
0
Sherouk - Rehab City
308
0
1
244
0
78
310
0
0
2103
0
5
1761
0
623
2175
0
4
Zayed
263
0
0
256
0
1
262
0
0
October
296
0
0
293
0
2
286
0
0
Haram
225
0
0
182
0
182
485
0
1
Faisal
286
0
0
235
0
235
300
0
0
Mohandesin
336
0
2
319
0
1
334
0
0
1406
0
2
1285
0
421
1667
0
1
295
0
1
218
0
98
319
0
1
295
0
2
218
0
98
319
0
2
Shobra
403
0
2
409
0
13
421
0
1
Ain Shams
302
0
1
460
0
74
328
0
1
705
0
3
869
0
87
749
0
2
348
0
1
350
0
11
353
0
0
316
0
0
300
0
3
310
0
0
264
0
0
260
0
8
283
0
1
928
0
1
910
0
22
946
0
1
Zagazig Tanta
317
0
1
308
0
8
317
0
1
383
0
1
375
0
18
378
0
1
Mahalla
300
0
1
314
0
6
316
0
1
Shebin
289
0
1
265
0
33
294
0
1
Mansoura
364
0
0
317
0
16
317
0
1
Kafr Elshikh
300
0
0
314
0
13
313
0
0
Banha
381
0
0
315
0
7
296
0
0
Damietta
301
0
0
305
0
3
303
0
0
West Cairo Total
Cairo Center
Down Town
Cairo Center Total
North Cairo
North Cairo Total Maadi
South Cairo
Sharkia Gharbia
Delta
Monoffia Dekahlia Kafr Elshikh Qaliobbia Damietta
Etisalat
Total
East Cairo Total
West Cairo
Vodafone
Cities
Helwan Mokattam South Cairo Total
3.2.3 Number of Data Samples (Video Streaming Test) in March - 2017
Measured Cities Regions
Subregions
East Cairo
Orange
Cairo
Blocked
Droped
Total
Blocked
Droped
Total
Blocked
Droped
Nasr City
64
1
0
56
19
0
65
0
0
Heliopolis
199
0
0
198
6
4
202
0
0
Obour City
220
0
1
144
83
61
226
1
1
Qobba Gardens
170
1
1
178
1
2
185
0
1
Abbassia
143
1
1
97
80
14
148
0
0
Sherouk - Rehab City
154
0
4
122
1
8
155
1
0
1062
4
10
887
196
152
1095
2
3
Zayed
132
0
0
127
1
1
131
0
0
October
148
1
1
147
1
0
143
0
0
Haram
109
1
1
89
1
1
239
0
0
Faisal
143
0
0
118
1
5
150
1
0
Mohandesin
168
0
0
160
1
0
167
0
0
700
2
2
641
5
7
830
1
0
147
0
1
106
46
55
158
0
0
147
0
1
106
46
55
158
0
0
Shobra
201
1
2
205
2
1
211
0
2
Ain Shams
152
1
1
230
3
75
164
0
0
353
2
3
435
5
76
375
0
2
174
0
1
177
2
1
176
0
0
156
1
2
150
0
0
155
0
0
129
0
2
131
1
2
141
1
0
459
1
5
458
3
3
472
1
0
Zagazig Tanta
159
0
0
154
0
7
158
1
1
191
0
1
187
2
4
189
1
1
Mahalla
150
1
0
157
1
0
158
0
1
Shebin
145
0
0
133
4
28
148
0
1
Mansoura
181
0
0
157
1
1
158
1
0
Kafr Elshikh
150
0
0
157
1
0
156
0
2
Banha
187
0
0
152
0
0
146
0
0
Damietta
151
0
0
153
0
0
152
1
0
West Cairo Total
Cairo Center
Down Town Cairo Center Total
North Cairo
North Cairo Total Maadi
South Cairo
Sharkia Gharbia
Delta
Monoffia Dekahlia Kafr Elshikh Qaliobbia Damietta
Etisalat
Total
East Cairo Total
West Cairo
Vodafone
Cities
Helwan Mokattam South Cairo Total
4.1 Voice Services Measurements
4.1.1 Cairo Region
Call Block Rate (%), March - 2017 This graph shows network performance in terms of CALL BLOCK RATE for the mobile operators in Cairo Region divided to five main Subregions and each Subregion is divided to main Cities represented by the bar charts.(Threshold According to the license = 2% represented by the dashed line) Vodafone
Etisalat
Threshold 2.8%
Orange
1.8% 0.7%
0.4%
0.7%
0.7%
0.8%
0.9%
1.1%
1.4%
1.4%
1.4% 0.9%
0.0%
0.3%
0.2%
0.3%
0.5%
0.6% 0.6%
0.6% 0.6%
0.3%
0.8% 0.3%
0.5%
0.7% 0.7% 0.8%
0.8% 0.6% 0.3%
0.3%
0.6%
1.0%
1.2%
1.1%
1.2%
0.9%
0.7% 0.8%
1.0%
1.2%
1.2%
0.9% 0.0%
0.0%
0.0% 0.0%
0.3%
0.5%
0.5%
0.7%
1.6% 1.6%
1.8% 1.1%
1.1% 0.9%
1.0% 0.8%
0.3%
0.7%
1.0%
1.3%
1.3%
1.3%
1.3%
1.7%
2.0%
1.8%
3.0%
East Cairo
East Cairo Total
West Cairo
West Cairo Total
Cairo Center
Cairo Center Total
North Cairo
North Cairo Total
Mokattam
Helwan
Maadi
Ain Shams
Shobra
Down Town
Mohandesin
Faisal
Haram
October
Zayed
Sherouk - Rehab City
Abbassia
Qobba Gardens
Obour City
El Salam
Nasr City
Heliopolis
0.0%
South Cairo
South Cairo Total
Call Drop Rate (%) , March - 2017 This graph shows network performance in terms of CALL DROP RATE for the mobile operators in Cairo Region divided to five main Subregions and each Subregion is divided to main Cities represented by the bar charts.(Threshold According to the license = 2% represented by the dashed line) Orange
Vodafone
Etisalat
Threshold
4.4%
6.0%
0.2%
0.7%
1.4%
1.9%
2.0% 1.5%
0.9%
1.4%
1.6% 0.4% 0.7%
0.8% 0.6% 0.5%
1.2% 1.2%
0.0%
0.5% 0.2%
0.9%
1.3%
0.9%
0.0%
1.3%
0.9%
0.0%
0.8% 0.8% 0.9%
1.6% 0.8% 1.3%
0.9% 0.6% 0.9%
1.5% 0.5%
0.3%
0.3% 0.6% 0.6%
1.2% 0.5% 0.8%
1.4% 0.9% 0.8%
1.1% 0.3% 0.3%
0.3%
0.6% 0.9%
1.6%
0.6%
1.3%
1.8% 1.1% 0.9%
0.8% 1.0%
0.3% 0.0%
1.0%
2.0%
1.0% 1.3% 1.7%
2.5%
4.0%
East Cairo
East Cairo Total
West Cairo
West Cairo Total
Cairo Center
Cairo Center Total
North Cairo
North Cairo Total
Mokattam
Helwan
Maadi
Ain Shams
Shobra
Down Town
Mohandesin
Faisal
Haram
October
Zayed
Sherouk - Rehab City
Abbassia
Qobba Gardens
Obour City
El Salam
Heliopolis
Nasr City
0.0%
South Cairo
South Cairo Total
Bad Voice Quality Rate (%) , March - 2017 This graph shows network performance in terms of BAD VOICE QUALITY RATE for the mobile operators in Cairo Region divided to five main Subregions and each Subregion is divided to main Cities represented by the bar charts.(Threshold According to the license = 10% represented by the dashed line) Orange
Vodafone
Etisalat
Threshold
12.0%
10.0%
8.0%
2.1%
0.4% 0.2%
0.7% 0.0% 1.3%
0.0% 0.2%
2.1%
0.7% 0.2%
0.8% 0.1% 0.7%
0.0% 0.0% 0.0%
1.4%
0.2%
0.0% 0.3% 0.3%
0.0% 0.3% 0.3%
1.2%
1.5% 0.4% 0.5%
0.5% 0.9% 1.0%
0.9% 0.8%
1.5% 0.0% 0.6%
0.3% 0.3% 0.9%
0.2% 0.0% 0.5%
0.9% 0.8% 1.6%
1.5%
0.8%
0.0%
0.6% 0.3% 0.6%
1.1% 0.8% 1.7%
0.7% 0.3% 1.4%
El Salam
1.8% 2.0%
0.5% 0.3% 1.3%
Heliopolis
0.3%
0.0%
2.0%
1.3%
4.0%
2.6%
3.9%
4.3%
6.0%
East Cairo
East Cairo Total
West Cairo
West Cairo Total
Cairo Center
Cairo Center Total
North Cairo
North Cairo Total
South Cairo
Mokattam
Helwan
Maadi
Ain Shams
Shobra
Down Town
Mohandesin
Faisal
Haram
October
Zayed
Sherouk - Rehab City
Abbassia
Qobba Gardens
Obour City
Nasr City
0.0%
South Cairo Total
Voice Quality MOS Scores , March - 2017 The graphs show network performance in terms of VOICE QUALITY MOS Scores values for the mobile operators in Cairo Region divided to five main Subregions and each Subregion is divided to main Cities. The Min and Max MOS values are represented by the bar charts and the Mean MOS value is represented by the line chart.
Orange Voice(Min)
Orange Voice(Max)
Orange Voice(Mean)
8.0 7.0
4.0
4.0
4.0
3.9
4.4
4.3
4.4
4.0
4.0
4.0
3.9
4.0
4.4
4.0
4.0
4.3
4.4
4.4
4.4
4.0
4.0
4.3
4.0
3.9
4.4
4.0
3.9
4.3
4.4 4.3
4.3
4.3
3.9
3.8
4.4
3.9
4.3
4.3
4.0
4.3
3.9
4.3
4.0
4.3
4.3
5.0
4.3
6.0
4.0
3.0
East Cairo
East Cairo Total
West Cairo
Vodafone Voice(Min)
West Cairo Total
Cairo Center Total
North Cairo
Mokattam
1.6
North Cairo Total
1.6
2.8
Helwan
Maadi
Shobra
Cairo Center
Vodafone Voice(Max)
Ain Shams
1.9
1.9
2.7
2.8
2.8
2.9
Down Town
2.4
Mohandesin
2.3
2.4
Faisal
3.0
Haram
2.3
October
2.3
Sherouk - Rehab City
2.8
2.3
Abbassia
Zayed
2.2
Qobba Gardens
El Salam
Nasr City
Heliopolis
0.0
1.7
2.0
Obour City
1.7
1.0
2.4
2.8
2.0
South Cairo
South Cairo Total
Vodafone Voice(Mean)
9.0
8.0 7.0
4.0
4.1
4.1
4.1
4.1
4.4
4.4
4.4
4.1
4.4
4.3
4.4
4.4
4.1
4.4
4.1
4.4
4.3
4.0
4.4
4.1
4.0
4.4
4.1
4.0
4.4
4.3
4.3
4.0
3.9
4.4
4.4
4.1
4.1
4.0
4.4
4.4
4.4
4.0
4.3
5.0
4.4
4.4
6.0
4.1
4.1
4.1
4.1
4.1
3.0
2.7
3.1
2.7
2.2
2.7
3.6 2.2
2.8
2.8 2.0
2.0
Faisal
2.6
2.1
Haram
2.8
3.1 1.6
2.1
Abbassia
2.9
2.4
Qobba Gardens
1.6
2.2
Heliopolis
2.8
2.0
1.0
Nasr City
2.0
East Cairo
East Cairo Total
West Cairo
Etisalat Voice(Min)
West Cairo Total
Cairo Center
Etisalat Voice(Max)
Cairo Center Total
North Cairo
North Cairo Total
Mokattam
Helwan
Maadi
Ain Shams
Shobra
Down Town
Mohandesin
October
Zayed
Sherouk - Rehab City
Obour City
El Salam
0.0
South Cairo
South Cairo Total
Etisalat Voice(Mean)
8.0 7.0
4.3
3.9
3.8
3.9
3.9
3.9
3.9
3.9
4.3
4.3
4.3
4.3
3.8
3.8
4.3
3.9
3.8
3.8
4.3
3.8
4.3
3.9
4.3
3.8
4.3
4.3
4.3
3.9
3.9
4.3
3.9
4.3
3.7
4.3
3.8
4.3
3.9
4.3
3.9
4.3
4.0
4.3
4.3
4.3
4.3
5.0
4.3
6.0
3.8
3.0
East Cairo Total
West Cairo
West Cairo Total
Cairo Center
North Cairo
North Cairo Total
2.0
Mokattam
South Cairo
1.8
2.0
Maadi
Ain Shams
Shobra Cairo Center Total
Helwan
1.8
2.4
2.4
2.5
2.5
Down Town
2.1
Mohandesin
1.5
2.2
Faisal
Haram
1.5
2.2
October
Zayed
1.8
1.6
2.3
3.1
East Cairo
Abbassia
Nasr City
0.0
Sherouk - Rehab City
1.6
Qobba Gardens
1.9
1.6
1.9
El Salam
Obour City
2.0
1.0
Heliopolis
2.7
2.0
South Cairo Total
4.1.3 Delta Region
Call Block Rate (%) , March - 2017 This graph shows network performance in terms of CALL BLOCK RATE for the mobile operators in Delta Region divided to eight main Subregions and each Subregion is divided to main Cities represented by the bar charts.(Threshold According to the license = 2% represented by the dashed line)
Orange
Vodafone
Etisalat
Threshold
1.9%
3.0%
0.0%
0.3%
0.3%
0.6%
0.6%
0.7%
0.9%
1.1% 0.3% 0.0%
0.3% 0.0%
0.0%
0.3%
0.6%
0.6%
0.5%
0.7%
0.9%
1.1% 0.8%
1.0%
1.2%
1.6%
2.0%
Kafr Elshikh
Banha
Damietta
Gharbia
Mansoura
Sharkia
Shebin
Zagazig
Tanta
Mahalla
0.0%
Monoffia
Dekahlia
Kafr Elshikh
Qaliobbia
Damietta
Call Drop Rate (%) , March - 2017 This graph shows network performance in terms of CALL DROP RATE for the mobile operators in Delta Region divided to eight main Subregions and each Subregion is divided to main Cities represented by the bar charts.(Threshold According to the license = 2% represented by the dashed line) Orange
Vodafone
Etisalat
Threshold
3.0%
0.6%
0.0%
0.0%
0.3%
0.3%
0.3%
0.6% 0.0%
0.0%
0.3%
0.3%
0.0%
0.3%
0.3%
0.6%
0.6% 0.3%
0.6%
1.0%
0.6%
0.9%
1.4%
1.5%
1.3%
1.5%
2.0%
Kafr Elshikh
Banha
Damietta
Gharbia
Mansoura
Sharkia
Shebin
Mahalla
Tanta
Zagazig
0.0%
Monoffia
Dekahlia
Kafr Elshikh
Qaliobbia
Damietta
Bad Voice Quality Rate (%) , March - 2017 This graph shows network performance in terms of BAD VOICE QUALITY RATE for the mobile operators in Delta Region divided to eight main Subregions and each Subregion is divided to main Cities represented by the bar charts.(Threshold According to the license = 10% represented by the dashed line) Orange
Vodafone
Etisalat
Threshold
9.2%
12.0%
10.0%
8.0%
1.3%
1.3% 0.3%
1.0%
0.6%
0.0%
0.0%
1.2%
1.8%
0.3%
1.0%
2.6% 0.7%
1.9%
1.2%
0.0%
0.0%
0.0%
1.0%
2.0%
1.1%
2.2%
2.2%
4.0%
1.8%
6.0%
Mansoura
Kafr Elshikh
Banha
Damietta
Mahalla Gharbia
Shebin
Sharkia
Tanta
Zagazig
0.0%
Monoffia
Dekahlia
Kafr Elshikh
Qaliobbia
Damietta
Voice Quality MOS Scores , March - 2017 The graphs show network performance in terms of VOICE QUALITY MOS Scores values for the mobile operators in Delta Region divided to eight main Subregions and each Subregion is divided to main Cities. The Min and Max MOS values are represented by the bar charts and the Mean MOS value is represented by the line chart. Orange Voice(Min)
Orange Voice(Max)
Orange Voice(Mean)
8.0
7.0
4.3 4.3
4.3
4.2
4.3
4.3
5.0
4.3
6.0
4.0
3.8
3.8
3.9
3.9
3.8
3.8
3.8
4.3
3.7
3.0
2.4
2.7
3.1
1.0
1.0
2.7
2.1
2.5
2.9
2.0
Kafr Elshikh
Banha
Damietta
Gharbia
Mansoura
Sharkia
Shebin
Mahalla
Zagazig
Tanta
0.0
Monoffia
Dekahlia
Kafr Elshikh
Qaliobbia
Damietta
Vodafone Voice(Min)
Vodafone Voice(Max)
Vodafone Voice(Mean)
8.0 7.0
4.0
4.0
4.4
3.9
3.9
4.4
4.1
4.0
4.3
4.3
4.4
5.0
4.3
4.4
4.4
6.0
4.1
3.9
3.7
3.0
2.5
2.8 1.9
2.4
1.0
1.9
2.2
2.9
3.2
2.0
Kafr Elshikh
Banha
Damietta
Gharbia
Mansoura
Sharkia
Shebin
Mahalla
Zagazig
Tanta
0.0
Monoffia
Dekahlia
Kafr Elshikh
Qaliobbia
Damietta
Etisalat Voice(Min)
Etisalat Voice(Max)
Etisalat Voice(Mean)
8.0
7.0
4.0
3.8
3.8
3.8
3.7
4.3
4.3
4.3
4.3
4.3
4.3
4.3
5.0
4.3
6.0
3.9
3.8
3.8
3.8
3.0
2.6
2.2
2.3
2.4
2.6
2.3
Tanta
1.9
2.3
1.0
Zagazig
2.0
Mansoura
Kafr Elshikh
Banha
Damietta
Gharbia
Shebin
Sharkia
Mahalla
0.0
Monoffia
Dekahlia
Kafr Elshikh
Qaliobbia
Damietta
4.2 Data Services Measurements
4.2.1 Cairo Region
HTTP Throughput (Kbps) , March - 2017 This graph shows network performance in terms of HTTP THROUGHPUT for the mobile operators in Cairo Region divided to five main Subregions and each Subregion is divided to main Cities represented by the bar charts. Orange
Vodafone
Etisalat
7428 4300
3729
6400 4827
3832
4452
3297
4027
3921
3416 4196 5056
5107
633
3671
5171 5017
4490
3207
421
4473
3524
3503
3932 4807 4901
5657 4519
450
536
Faisal
4146
4370
4236
817
Haram
3515
3693
5126
5295
3926
2997 2169 4358
4872 1512
2617
78
246
2000 77
3086
4809
4959 4439 2472
2832
3559
4601 2863
3488 3051 4281
Heliopolis
4000
3748 2512 4318
6000
Nasr City
8000
5005
6804
8124
10000
7340
9896
12000
East Cairo
East Cairo Total
West Cairo
West Cairo Total
Cairo Center
Cairo Center Total
North Cairo
North Cairo Total
Mokattam
Helwan
Maadi
Ain Shams
Shobra
Down Town
Mohandesin
October
Zayed
Sherouk - Rehab City
Abbassia
Qobba Gardens
El Salam
Obour City
0
South Cairo
South Cairo Total
HTTP Browsing Transfer Time (Sec) , March - 2017 This graph shows network performance in terms of HTTP BROWSING TRANSFER TIME for the mobile operators in Cairo Region divided to five main Subregions and each Subregion is divided to main Cities represented by the bar charts.
11.8 10.1 7.9
13.0 9.9 8.8
10.1
7.7
7.4
9.2 10.2
14.1
14.9 7.7
11.8
12.2 7.5
Cairo Center
7.8
West Cairo Total
6.9 7.8
11.8
14.8
14.9
14.4
6.9 7.8
9.0 9.6
7.6
7.9
8.5 10.1 7.6
14.6
Etisalat
11.6 10.9
10.9 6.7 7.7
9.8 7.7
7.4
9.3 7.7
7.3
9.9 10.8 8.8
8.8
6.1
8.6
8.2
9.6 8.2 7.1
14.3 12.6
11.9
Vodafone
East Cairo
East Cairo Total
West Cairo
Cairo Center Total
North Cairo
North Cairo Total
Mokattam
Helwan
Maadi
Ain Shams
Shobra
Down Town
Mohandesin
Faisal
Haram
October
Zayed
Sherouk - Rehab City
Abbassia
Qobba Gardens
Obour City
El Salam
Nasr City
Heliopolis
1.4
8.8
9.8
10.7 7.9
7.6
7.9
7.9
11.0
13.0
16.1
Orange 18.0 16.0 14.0 12.0 10.0 8.0 6.0 4.0 2.0 0.0
South Cairo
South Cairo Total
Video Streaming Time Proportion (%) , March - 2017 This graph shows network performance in terms of Video Streaming Time Proportion for the mobile operators in Cairo Region divided to five main Subregions and each Subregion is divided to main Cities represented by the bar charts.
100.0%
100.0%
Etisalat
100.0%
100.0%
Vodafone
100.0%
120.0%
100.0%
100.0%
Orange
100.0%
0.5% 1.6% 0.8%
Mokattam
1.6% 1.6% 0.4%
2.1% 0.0% 0.0%
Helwan
1.9% 2.1% 0.3%
1.4% 0.4% 1.5%
1.4%
0.6%
2.0% 0.5% 1.6%
1.1%
Cairo Center
0.8%
1.2% 0.0% 0.8%
17.1% 0.5%
West Cairo Total
0.4%
0.0% 4.4% 0.7%
0.6%
0.1%
1.8%
0.1% 0.2% 0.4%
October
0.6%
0.1% 0.2% 0.4%
0.3%
0.3%
2.3%
1.7%
2.6% 2.5% 1.3%
2.8%
1.0%
0.6%
1.6% 4.1% 2.6%
Heliopolis
0.4%
1.2% 4.0% 2.5%
20.0%
Nasr City
40.0%
Zayed
60.0%
1.7% 13.7% 1.4%
48.3%
80.0%
East Cairo
East Cairo Total
West Cairo
Cairo Center Total
Maadi
Ain Shams
Shobra
Down Town
Mohandesin
Faisal
Haram
Sherouk - Rehab City
Abbassia
Qobba Gardens
Obour City
El Salam
0.0%
North Cairo
North Cairo Total
South Cairo
South Cairo Total
4.2.3 Delta Region
HTTP Throughput (Kbps) , March - 2017 This graph shows network performance in terms of HTTP THROUGHPUT for the mobile operators in Delta Region divided to eight main Subregions and each Subregion is divided to main Cities represented by the bar charts. Orange
3000
4936
5344
4916
5148
4540
3104
3392
3776
4710
4776 3601
4029
4686 1820
2438
3350
3144
4000
3895
5000
4634
4840
6000
Etisalat
3885
7000
Vodafone
6205
6575
6932
8000
2000 1000
Shebin
Mansoura
Kafr Elshikh
Banha
Damietta
Monoffia
Dekahlia
Kafr Elshikh
Qaliobbia
Damietta
Mahalla
Tanta
Zagazig
0
Sharkia
Gharbia
HTTP Browsing Transfer Time (Sec) , March - 2017 This graph shows network performance in terms of HTTP BROWSING TRANSFER TIME for the mobile operators in Delta Region divided to eight main Subregions and each Subregion is divided to main Cities represented by the bar charts. Etisalat 12.9 10.1
9.9
9.0
9.4
12.4
11.0
11.1
11.9
11.4
11.8
11.3
12.5 10.6
9.3
10.7
12.9
12.0 8.3
10.0
12.5
14.0 10.1
12.0
11.4
14.0
Vodafone 14.2
Orange 16.0
8.0 6.0 4.0 2.0 Kafr Elshikh
Banha
Damietta
Gharbia
Mansoura
Sharkia
Shebin
Zagazig
Tanta
Mahalla
0.0
Monoffia
Dekahlia
Kafr Elshikh
Qaliobbia
Damietta
Video Streaming Time Proportion (%) , March - 2017 This graph shows network performance in terms of Video Streaming Time Proportion for the mobile operators in Delta Region divided to eight main Subregions and each Subregion is divided to main Cities represented by the bar charts. Orange
Vodafone
Etisalat
5.3%
6.0% 5.0%
0.0%
0.3%
0.9%
1.0%
1.8%
2.3% 1.5%
1.6%
1.5%
2.0% 0.0%
0.2%
0.8%
1.2%
2.5%
2.0%
1.7%
1.3%
1.4%
0.4%
1.0%
0.4%
2.0%
2.2%
3.0%
2.9%
4.0%
Mansoura
Kafr Elshikh
Banha
Damietta
Mahalla Gharbia
Shebin
Sharkia
Tanta
Zagazig
0.0%
Monoffia
Dekahlia
Kafr Elshikh
Qaliobbia
Damietta