Business and Management Toolkit

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Business and Management Toolkit Business Workshops - Supporting Staff Development and Business Success

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City College Plymouth Kings Road, Devonport, Plymouth, PL1 5QG T: 01752 305026 E: employers@cityplym.ac.uk www.cityplym.ac.uk/employers

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Business Improvement Techniques

Change Management

20 - 21 March 2013 Two Days ÂŁ180

14 February 2013 or 2 May 2013 One Day ÂŁ175

This workshop will allow you to learn the tools needed to adopt lean processing techniques.

You will gain knowledge on lean fundamentals, effective team working, leading teams within a lean culture, goal setting and the A3 reporting system.

You will learn how to influence change through value stream mapping and time line mapping, all of which will maximise your cost savings.

Designed to develop change and management skills to enable change to be implemented in an effective and positive way, the workshop looks at how to engage with individual teams or a whole organisation, leading to positive and sustainable outcomes. You will learn how to engage teams in the change process and how to empower them to achieve positive outcomes. You will also learn ways in which to deal with difficulties and resistance to change.

To book your place contact the Corporate Relations team on 01752 305026 or e-mail employers@cityplym.ac.uk.

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Creative Thinking and Innovation

Effective Communication

28 February 2013 or 9 May 2013 One Day £175

13 February 2013 or 8 May 2013 One Day £175

This workshop will provide you with the tools and techniques required to generate, evolve and implement good ideas in a purposeful and resourceful way. You will explore the principles of creative and lateral thinking and how to apply an innovative, creative thinking process in the workplace. You will have the opportunity to gain creative and dynamic idea generation skills and incentives that get results.

This workshop will enable you to communicate effectively within teams, allowing you to work more productively and enhance the overall performance of your team. You will learn about behavioural profiles, the preferences and perspectives of stakeholders and the impact this has on the way you communicate.

This workshop will also allow you to gain an understanding of the importance of background knowledge and knowing the goals of your communications. You will gain knowledge of how to effectively manage relationships, implement effective decision-making and create positive rapport with stakeholders.

Developing Team Performance 19 February 2013 or 12 June 2013 One Day £175 Aimed at supporting you to gain valuable tools and techniques in order to build a cohesive and efficient team, this workshop will enable you to develop your team so that they are adaptable, motivated and operate in an effective manner. Designed to provide an understanding of the key concepts and dynamics that exist in a team environment, the workshop also provides an understanding of the theories and tools that can be used by leaders and managers to bond, focus, motivate and appraise teams effectively.

Book of sta two memb ff o ers cours nto the sa me e, and g additi onal p et an la free o f char ce ge

Effective Goal Setting and Performance Appraisal 7 March 2013 or 13 June 2013 One Day £175 This workshop will allow you to gain an understanding of the ‘dos and don’ts’ of performance appraisals, including how to set SMART targets and provide constructive feedback to your team. The workshop explores the performance management cycle, the performance appraisal process and will allow you to develop the skills necessary to put these into practice.

Effective Presentation Skills 13 March 2013 or 12 June 2013 One Day £175 Attend this workshop in order to develop your confidence and gain valuable tools and techniques to help you present to an audience. Providing simple yet effective ways in which to plan, prepare and present effectively, this workshop will look at the structure, purpose and content of presentations in order for you to deliver successful presentations that include the use of visual aids, effective use of body language, delivering your key message and dealing with nerves.

To book your place contact the Corporate Relations team on 01752 305026 or e-mail employers@cityplym.ac.uk.

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Effective Time Management

Negotiation Skills

7 March 2013 One Day £100

14 March 2013 or 20 June 2013 One Day £175

Successfully develop your time management skills and improve your performance in the workplace by learning the techniques needed to plan and prioritise your work. Learn how to set clear goals and minimise wasted time, as well as tools that lead to self-motivation and the ability to say ‘no’.

Through this workshop you will learn the practical techniques needed to negotiate with skill and confidence with both internal and external stakeholders. The business benefits are endless if you implement these skills and include cost efficiencies and improved relations with suppliers and other key stakeholders. This in turn will ensure your business operates in a more effective way.

Finance for Non-financial Managers 7 May 2013 One Day £175

Project Planning

This workshop will allow you to gain an understanding of the basic financial principles, which ensure any business is managed well. You will gain the knowledge to effectively use balance sheets, learn the difference between fixed and variable costs and successfully manage budgets.

Understand how your decisions affect the financial performance of a business and be confident in its financial output.

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5 March 2013 or 4 June 2013 One Day £175 ‘Plans are nothing; planning is everything.’

Dwight D. Eisenhower This workshop will provide you with a strong understanding of the principles behind good management, along with logical and highly practical tools to take back to your workplace.

You will be able to gain an understanding of the principles behind planning and project management, which will lead to future business success.

Ensure your business remains competitive

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Search Engine Optimisation

Social Media for Business

8 May 2013 One Day ÂŁ175

23 May 2013 One Day ÂŁ175

Develop your skills to enhance the reach of your online marketing activity and gain an understanding of how search engines work, how to market online effectively and how to improve your search engine rankings through the use of key words. This workshop will allow you to learn how to use Google searches to get results and how to optimise the page content for Google.

FACT: There are over 10 million users of Twitter in the UK This workshop will provide you with methods and techniques to employ when using social media tools such as Twitter, Facebook, LinkedIn and YouTube, the problems that can occur and how to deal with them. You will learn about social media strategies and how they can support your business through social media models. You will also be able to get help with hands-on set-up.

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Book of sta two memb ff o ers cours nto the sa me e, additi and get an on free o al place f char ge

Functionality Usability

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Fill skills and knowledge gaps | Ensure your business remains competitive

Website Design 11 March 2013 One Day ÂŁ100 How do you look to your online customers?

Is it time for a makeover?

This workshop will help you gain the skills needed to create your own website, and prepare and up-date web pages. You will learn about basic web design, how to upload content onto a web page, the use of short cut keys, techniques used in formatting, creating graphics and updating the layout of web pages.

To book your place contact the Corporate Relations team on 01752 305026 or e-mail employers@cityplym.ac.uk.

Business and Management Toolkit The Facts Our range of one and two-day workshops can support you in gaining new skills, and developing knowledge and confidence across a breadth of subjects. Workshops are designed with newly appointed or existing managers in mind and provide access to a range of cost-effective training that will enable your business to function effectively and competitively with minimum disruption.

Progression We are able to offer a range of further study and training, which compliments the business and management toolkit workshops

Entry Requirements There are no formal entry requirements for workshops

Duration: One or two days When can I study?

Workshops are held on various days through the year and run between 9.00am - 4.30pm

Location: City College Plymouth Cost: Starting at just ÂŁ100 per person, inclusive of lunch and all workshop materials

To book your place contact the Corporate Relations team on 01752 305026 or e-mail employers@cityplym.ac.uk.

City College Plymouth Kings Road, Devonport, Plymouth, PL1 5QG T: 01752 305026 E: employers@cityplym.ac.uk www.cityplym.ac.uk/employers