ActiveBuilding Community Guidelines

In order to create and maintain a welcoming online space for the community, the following are some key guidelines to keep in mind when interacting with the community in the ActiveBuilding resident portal.

RULE ONE

Interact As Yourself

Make sure your profile reflects your real identity so you can interact authentically with the Management Team and your neighbors online. Be sure to use your real name, a photo of yourself, and true information in your profile.

RULE TWO

Communicate Respectfully

Think of the portal as a virtual version of the community and communicate respectfully in the portal as you would with your neighbors and a Community Team Member in person.

■ Remember that everyone should feel welcome, safe, and respected in Park Fountains community.

■ Approach any discussions and/or disagreements with compassion and empathy and keep other perspectives in mind.

■ Keep in mind that ActiveBuilding is not a platform for public shaming or settling personal disputes. If you have a concern about a neighbor, please reach out to the Community Team by phone or through the resident portal instead of posting online.

■ Avoid over-posting about the same topic, items for sale, etc. Please do not post more than two times on the same topic. Keep the Content Restrictions Policies in mind, which can be found on the following page.

Thank you for helping create a welcoming and helpful online community through THE Resident Portal. If you have any questions about THESE policies and guidelines or have trouble accessing the portal, please reach out to Park Fountains community team.

To ensure that the ActiveBuilding portal remains an online space where everyone in the community feels welcome, safe, and respected, posts that fall into the following categories will not be approved to post in the portal, at the discretion of the Community Team.

Misinformation

Posts that attempt to spread misinformation (intentionally or unintentionally) and/or include false or misleading claims related to critical events or topics (e.g. community incidents, politics or social issues, etc.).

Personal Attacks

Posts that personally attack or insult individuals, including other residents or a Community Team Member.

PROFANITY Posts that use profane or obscene language.

DISCRIMINATION & HARASSMENT

Posts that attack, harass, use hate speech, and/or show discrimination towards any protected class or group of people based on sex, race, age, color, creed, national origin, religion, disability, familial status, gender identity, or sexual orientation.

SPAM & SOLICITATION

Posts that can be qualified as spam or solicitation. Please review the examples of social posts that are ALLOWED and NOT ALLOWED:

ALLOWED

■ Resident marketplace posts selling or giving away personal items like furniture, home decorations, etc.

■ Posts about local job opportunities

■ Posts offering free or paid casual services such as babysitting, pet sitting, etc.

NOT ALLOWED

■ Posts advertising personal business or services (i.e. posting about your company’s insurance services or offering deals/discounts)

■ Posts about franchising, investment, multilevel marketing, or other financial opportunities

■ “Personal ads” with the intent of using ActiveBuilding as a dating service

■ Posts selling pets

■ Posts about pet adoptions, fostering, or re-homing

■ Fundraising posts for local organizations or causes

■ Fundraising posts for non-local causes, personal expenses/needs, or political candidates

■ Repeated posts of the same resident marketplace item

■ Posts linking to items on other classified sites

■ Posts offering discounts, gift cards, or giveaways as part of a referral program

PARK FOUNTAINS