COST-OF-LIVING: We’re here to help

As the cost-of-living rises to an all-time high, we want you to know that One Vision Housing are here to help.

Find out what support you may have access to below.

I am struggling to pay my rent

If you are struggling to pay your rent, please let us know as soon as possible by contacting your Neighbourhood Service Officer directly, emailing us via enquiries@ovh.org.uk or calling us via 0300 365 1111*.

You may be eligible to apply for a Discretionary Housing Payment (DHP) if you are unable to meet housing costs from your available income and are in receipt of Housing Benefits or Universal Credit.

What benefits am I entitled to?

Make sure you are receiving all of the benefits that you are entitled to.

If you are unsure on what you can access, get in touch* and ask to speak to our Financial Inclusion Team for more help.

I need help with council tax and/or utility bills

If you are worried about keeping warm or paying your utility bills, our website lists full details of support available for various circumstances.

How can I access food banks?

For information on how to access food banks near you and food pantries where you can purchase food at discounted rates, please click on your area on our website to see what support is available.

Your children may be eligible for free school meals. Visit the Government’s website to see eligibility criteria.

You can also visit The Trussel Trust to find a food bank near you.

I need a place to keep warm

As cost-of-living continues to rise, we know you may be concerned about staying warm as the weather gets colder. Please click on your area on our website to find your nearest warm place.

Are there any additional payments I can access?

If you are unsure on what you can access, use the Government’s free online benefits calculator, or get in touch and ask to speak to our Financial Inclusion Team for more help*

I am struggling with my mental health

Your mental health is as important as your physical health. You should talk to your GP if the cost-of-living crisis is affecting your mental health. You can also get help now and in case of an emergency on the Mind website.

For more support, please visit the website to access our digital guide.

*Please note that our email and phone lines are monitored between 8am and 6pm, Monday to Friday (excluding bank holidays).