DAWN'S FOREWORD

Southern Health NHS Foundation NHS Trust is committed to working together in partnership with people to ensure that the services we provide are of high quality and are delivered in a comfortable, caring, compassionate and safe environment.

This report describes some of the ways in which we have engaged our patients, carers and service users and partner organisations during the summer months

The summer was a busy time for the engagement team and thankfully we enjoyed lots of sunshine for our outdoor events The New Forest Show and the multicultural Mela Festival attracted a lot of visitors and gave us a great opportunity to chat to people about our services and hear people’s personal experiences. The reports from around our services are great examples of the ways in which our staff engaged with their patients, carers and families, and had a lot of fun along the way.

New developments this quarter include the introduction of Oxehealth in our CAMHS units. This system enables staff to take observations without disturbing someone whilst they are sleeping. It uses a special camera within the bedroom to take pulse and breathing rates. It then sends this information to a computer or tablet that the nurses have.

Thanks to all our services who have contributed towards this report – its great to see the range of engagement activity taking place across the organisation.

We hope you enjoy reading the report We welcome comments and suggestions about our report, please do get in touch if you would like to give us feedback

D a w n B u c k

Deputy Director, Patient Experience and Engagement

Dawn buck@southernhealth nhs uk