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Families, Carers and Friends Involvement Group
The focus of this group is how the family and friends (carers) of Trust patients and service users, and those they care for, may be better supported and supporting the implementation and delivery of the Hampshire Joint Carers Strategy and the Southampton Strategy The group actively monitors our carers action plan and receives regular updates on our implementation of Triangle of Care.
During the last quarter the group have given their views and feedback and suggestions on a variety of topics including:
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Continence service – bladder and bowel leaflet
Monitoring the Carers plan
Update on Family Liaison work
Consultation on HIOW People First strategy
Review of Community Mental health and LD services
If you would like to come along or get involved email people.participation@southernhealth.nhs.uk
THE FOLLOWING SOURCES OF INFORMATION HAVE BEEN USED TO PRODUCE THIS REPORT:
Patient/Carers forums
Inpatient community meetings
Community Engagement programme
Social media Surveys
Service user audits
Transformation projects across the trust Service engagement activity
Inpatient community meetings
Using the information sources identified above, the report informs the Quality and Safety committee and the Trust Board on:
Trends Learning Actions taken Improvements Future Plans
It is understood that each method of feedback has its strengths and weaknesses Using all methods of information available enables the Trust to better understand the patient’s experience of our services and is beneficial to help prioritise where to focus effort on action planning It also enables us to identify good practice which can be shared widely.
