SOUTH EAST TIMES 260

21s tJanuar y2019

Sout hEas t

I s s2 6 0

TI MES

Publ i s he dbyPr e pa r e dMe di aLt d 01823617960

I s s ue260Sout hEa s tTi me sPg2

Devel opmentoft heMont h

Buyer st obenef i tf r om Bovi sHomes’ bumperNew Yearof f er Loc al hous ebui l derBov i sHomesi sk i c k s t ar t i ng 2019byof f er i ngas pec i al pac k agewor t ht hous ands ofpoundst ot hos ewhor es er v eahomewi t ht hem f or al i mi t edt i meonl y .

T oc el ebr at et heNewYear ,Bov i sHomesi sl aunc hi ng i t sf ant as t i cNewHomesBundl e,aswel l asr educ i ng i t sr es er v at i onf eet oonl y£99t hi sJ anuar y . “ We’ r emak i ng2019ay eart or emember , ”s ay s r egi onal mar k et i ngmanager ,Hol l i eLoc k har t . “ Res er v ey ourdr eam newBov i sHomef oronl y£99 t hi smont handbani s ht hos eJ anuar ybl ues .On c ompl et i ony ou’ l l r ec ei v eaSmar tTV,Dy s onv ac uum c l eanerandani PadPr o,aswel l asc ar pet si ns i de andt ur ft ot hegar den! ” Bov i sHomeshasc r eat edar angeofpr oper t i es ,i na v ar i et yofs i z esandl ay out s ,ati t spopul arnew Chi l t er nVi ewl oc at i oni nChi nnor .Thehomeshav e beenex per t l ydes i gnedf ormoder nl i f es t y l eswi t h popul arf eat ur es ,s uc hasens ui t ebat hr ooms , openpl anl i v i ngar easandbi f ol ddoor souti nt ot he gar den.

“ Wehav eawi der angeofpr oper t i esf oral l t y pesof pur c has er s , ”s ay sHol l i e.“ Whet hery ouar es ear c hi ng f ory ourf i r s thome,needmor es pac ef ory ourgr owi ng f ami l y ,orl ook i ngt odowns i z e–we’ l l hav eahome whi c hi sr i ghtf ory ou. ” Bov i sHomesof f er sav ar i et yofpur c has eas s i s t anc e s c hemesi nc l udi ngt heGov er nment ’ sHel pt oBuy– Equi t yLoans c heme,whi c hi sex c l us i v et onewbui l d homesandi sav ai l abl ef orf i r s t t i me buy er sandex i s t i nghomesowner s al i k e.Thehous ebui l der ’ sSmoot h Mov eandHomeEx c hanges c hemes c anhel pt ot ak eawayt hehas s l eof s el l i ngy ourc ur r entpr oper t yand t her ear eal s os pec i al pac k ages av ai l abl ef ormember soft heAr medFor c esandKey Wor k er s . “ I fy ou’ r el ook i ngt omov et hi sy ear ,y ous houl dv i s i t usands peakt oours al esadv i s or s ,t of i ndoutmor e aboutourhomesandhowwec anhel pt ogety ou mov i ng, ”s ay sHol l i e.“ Whi l et her e,y ouc ant ak ea l ookar oundours t unni ngnews howhomes ,t he t hr eebedr oom Sher i ngham andt hef our bedr oom Cant er bur y . ”

Wi t hat t r ac t i v ehomes ,opengr eens pac esand f oot pat hst hr oughout ,Chi l t er nVi ewhasc r eat edas t i r i nt hel oc al hous i ngmar k etandl at eri nt hey ear ,t hi s Tof i ndoutmor eandt ovi ewt er msandcondi t i ons, newpar toft heChi nnorc ommuni t yi ss ett of l our i s h vi si twww. bovi shomes. co. uk ast hef i r s tr es i dent sar ewel c omedi nt ot hei rnew homes .

I s s ue260Sout hEa s tTi me sPg3

New YearNew Home

I s s ue260Sout hEa s tTi me sPg4

Devel opmentoft heMont h

I s s ue260Sout hEa s tTi me sPg5

Devel opmentoft heMont h

I s s ue260Sout hEa s tTi me sPg6

New YearNew Home

I s s ue260Sout hEa s tTi me sPg7

New YearNew Home

I s s ue260Sout hEa s tTi me sPg8

New YearNew Home

I s s ue260Sout hEa s tTi me sPg9

New YearNew Home

I s s ue260Sout hEa s tTi me sPg10

New YearNew Home

I s s ue260Sout hEa s tTi me sPg1 1

New YearNew Home

I s s ue260Sout hEa s tTi me sPg12

New YearNew Home MAKE YOUR NEW YEAR’ S RESOLUTI ON A REALI TY AT CORI NTHI AN PLACE Thi sNewYear ,Davi dWi l sonHomes’ Cor i nt hi anPl acedevel opmenti n Bur nhamonCr ouchi sat t r act i ngEssexpr oper t yseeker sandsai l i ngent husi ast sf r om acr osst hecount r yt hankst oi t st hought f uldesi gnandl uxur yhomes.

Whet heri t ’ syourNewYearr esol ut i ont of i ndyourdr eam homeoryou’ r er eadyf ora f r eshst ar ti n2019,t hesoughtaf t erdevel opmenti nt hepopul arl ocat i onof Bur nhamonCr ouchhassomet hi ngf orever yone.

Wel lknownf ort heyacht i ngpopul ar i t yi nt hear ea,t hi st owni t sel fat t r act svi si t or sf r om al l overt hewor l dt osai lf r om t heRi verCr ouchi nt ot heNor t hSea.

TheWi l f or di st hei dealf i r sthomef ora coupl el ooki ngt ogetont ot hepr oper t y l adderandst i l lbenef i tf r om t heeaseof accesst oLondonandChel msf or d.The t wobedr oom houseof f er sanopenpl an l i vi nganddi ni ngar eawi t hFr enchdoor s l eadi ngoutont oagar denandaf ami l y bat hr oom bet weenbot hbedr ooms.

Besi desbei ngar enownedyacht i ngt own,Bur nhamOnCr ouchi sal soanexcept i onal l ocat i onf ul lofdel i ci ousl ocaleat er i es,i ndependentbout i quesandhi st or i ccul t ur e.

Annet t eHur st ,Sal esDi r ect oratDavi dWi l sonHomesEast er nCount i es,sai d,“ Thehouses f orsal eatCor i nt hi anPl aceappealt oawi der angeofhomebuyer s,f r om youngcoupl es buyi ngt hei rf i r sthouset oget hert ot hosel ooki ngt or et i r eandset t l edowni nt hei rf or ever home.

Thedevel opmenti snear bywel l r egar dedschool s,per f ectf orcoupl esl ooki ngt ost ar ta f ami l yoft hei rown.

“ Thel ocat i oni sf ant ast i candof f er ssomucht oever yone.I tboast st hebeaut yoft heBr i t i sh count r ysi dewhi l est i l lhavi nggr eataccesst ol ocat i onsf ur t heraf i el d.

Theci t yofChel msf or di swi t hi ncomf or t abl er eachofCor i nt hi anPl ace,i dealf ort hose l ooki ngf oraccesst oawi derr angeofhi ghst r eetst or esandbusi nesses.

Bur nhamonCr oucht r ai nst at i oni sl esst hanami l ef r om t hedevel opmentf orr esi dent s t hatwantt heeaseoft r avel l i ngi nt ot hehust l eandbust l eofLondon.

“ Bur nhamOnCr ouchal sof eat ur esevent suni quet ot het ownsuchast heyachtr egat t a whi cht akespl aceatt heendofsummer . ”

Resi dent satCor i nt hi anPl acewi l lbeabl et oenj oyt hebeaut yoft her ur alcount r ysi de andf r eshseasi deai rwhi l ehavi ngmoder nl i f est yl eameni t i esr i ghtatt hei rf i nger t i ps.

Amongt heout st andi ngar r ayofhomesatt hedevel opmentar et wo,f ourandf i ve bedr oom houses,eachwi t hani ndi vi dualchar act ercat egor i zedbyt hepr oper t yst yl es.

TheHenl ey ,oneoft hel ar gerpr oper t i esatt hedevel opment ,f eat ur esf i vel ar ge bedr ooms,t woofwhi char eequi ppedwi t ht hei rownensui t es.Fl exi bi l i t yi st hi shomes f or t e,ast hef i f t handf i nalbedr oom caneasi l ybeconver t edi nt oast udy .Thegr ound f l oorf eat ur esaspaci ousopenpl anki t chenanddi ni ngar eadesi gnedf orent er t ai ni ng andsoci al i si ngf ort hef ami l y .

Fort hosel ooki ngt opur chasei nt heNewYear ,Cor i nt hi anPl acei sanexci t i ngdevel opment nest l edi nt heEssexcount r ysi de.

Ther ei scur r ent l yar angeoft wo,f ourandf i vebedr oom pr oper t i esf orsal e,r angi ngi n pr i cesf r om £274, 995t o£599, 995.

Formor ei nf or mat i onont hedevel opmentandhousesavai l abl e pl easevi si twww. dwh. co. uk/ cor i nt hi anpl aceorcal lt hesal es numberon03333558489.

Al t er nat i vel y ,youcanvi si tt heonsi t esal esandi nf or mat i onon Mal donRoad,openMonday12: 30pm –5: 30pm andThur sdayt o Sunday10am –5: 30pm.

I s s ue260Sout hEa s tTi me sPg13

New YearNew Home

I s s ue260Sout hEa s tTi me sPg14

New YearNew HomeI mpr ovement s

I s s ue260Sout hEa s tTi me sPg15

New YearNew HomeI mpr ovement s

I s s ue260Sout hEa s tTi me sPg16

New YearCar e

I s s ue260Sout hEa s tTi me sPg17

New YearCar e

I s s ue260Sout hEa s tTi me sPg18

New YearCar e Car emi ni st erl aunchessoci alcar er ecr ui t ment campai gn Soc i al Car eCampai gnPut sSpot l i ghtonaCar eeri nCar e TheMi ni s t erofSt at ef orCar ehasof f i c i al l yk i c k edof fahomec ar ec ompany ’ s l at es tc ampai gnt oenc our agemor epeopl et oc ons i derac ar eeri nc ar e.

MPCar ol i neDi nenagehaspl edgedhers uppor tf ort heHomeI ns t eadSeni or Car e‘ YouCanCar e’ c ampai gnwhi c hr ai s esawar enes soft heoppor t uni t i est o wor ki nc ar eandhi ghl i ght showf ul f i l l i ngar ol ei tc anbe. “ Car ewor ki sahugel yr ewar di ngc ar eerwhi c hhasar eal i mpac tonpeopl e’ s l i v es ,s uppor t i ngt hem t oenj oyt hei rl at ery ear s , ”s hes ai d. “ I t ’ sgr eatt os eeahomec ar ebus i nes swhi c hi ss opas s i onat eabouthel pi ng ol derpeopl eagewel l .Qual i t yc ar el i k et hi spl ay sac r uc i al r ol ei nenabl i ngol der peopl et os t ayl i v i ngheal t hi l yandhappi l yathomef orl onger . ” Ther ol l outof‘ YouCanCar e’ 2019f ol l owst hes uc c es sofl as ty ear ’ sc ampai gn whi c hs awhundr edsofpeopl eus i ngt hehas ht ag#YouCanCar eons oc i al medi a t os har ei ns pi r at i onal s t or i esaboutc ar i ng.I tc ul mi nat edi nt hef i r s tUKawar enes s ev entc al l ed‘ YouCanCar e’ Weekwhi c hai medt odi s pel t hemy t hsar oundwor k i ngi nc ar eandc el ebr at et hos ewor k i ngi nt hes ec t or .

Si nc el aunc hi ngt hec ampai gni nJ anuar y2018,HomeI ns t eadSeni orCar ehas r ec r ui t ed5, 500CAREGi v er sac r os si t s195of f i c es t r ongf r anc hi s ebus i nes s .The c ompanys pec i al i s esi nc ar i ngf orol derpeopl eathomeandi sex per ti ndement i a c ar epl usendofl i f eandr es pi t ec ar e.

Rel eas ef r om ht t p: / / www. c al v i nm. c o. uk

Thec har i t ySk i l l sf orCar ees t i mat es t hat8% ofadul ts oc i al c ar er ol es ar ev ac ant ,whi c hequat est o appr ox i mat el y1 10, 000v ac anc i esat anyonet i me.

HomeI ns t ead’ smanagi ngdi r ec t or Mar t i nJ ones ,s ai d:“ Asour popul at i onc ont i nuest oage,mor e ol derpeopl ewi l l needs uppor tt o l i v ewel l athomef orl onger .I nt ur n, weneedmor ek i ndand c ompas s i onat epeopl et oc ar ef or t hem whi c hi swhywear ewor k i nghar dt oat t r ac tnewpeopl ei nt ot her ol eof c ar i ng. ” HomeI ns t eadCAREGi v erCel i aJ enk i ns ,age29,added:“ Whenc ar ei sdone t her i ghtway–notr us hedv i s i t sandr eal l yf oc us i ngont heper s onandbui l di ng ar el at i ons hi pwi t ht hem –i ti soneoft hemos tr ewar di ngj obsev er . “ Ic ompl et el yl ov emyj ob.Il ov et hef eel i ngofmak i ngadi f f er enc et oanol der per s on’ sl i f eandt os i mpl ybr i ngas mi l et ot hei rday . ” Thes ec ond#YouCanCar eWeekwi l l behel dbet weenFebr uar y25t hand Mar c h3r dwi t hadi f f er entt hemeonc ar eeac hday .Formor edet ai l sont heYou CanCar ec ampai gnandhowy ouc angeti nv ol v ed,v i s i tourwebs i t e:ht t ps : / / www. homei ns t ead. c o. uk

Sout hEas tJ O B S TI MES

2019Car eeroft heYear

I s s ue260Sout hEa s tTi me sPg20

New YearNew Car eer

I s s ue260Sout hEa s tTi me sPg21

New YearNew Car eer

I s s ue260Sout hEa s tTi me sPg22

New YearNew Car eer

I s s ue260Sout hEa s tTi me sPg23

New YearNew Car eer SuccessofNHS 10year pl anpi vot sonsmar tt al ent pl anni ng TheNHSmustpr i or i t i set al entpl anni ngi fi ti st ohaveanyhopeofdel i ver i ngoni t spl edget osavehal fami l l i onmor el i vesi nt henext decade.Thati saccor di ngt ospeci al i str ecr ui t er ,Heal t hi erRecr ui t ment .

Thet ar get ,whi chi sout l i nedi nNHSEngl and’ sLongTer m Pl an,whi ch waspubl i shedt oday ,i ssett obeachi evedbyf ocusi ngonpr event i on andpubl i cheal t ht hr oughcut t i ngedgest r at egi es.

“ Fort hi sr eason,wewel comet heNHS’ sadmi ssi ont hat“ t hewayst af f havebeensuppor t edt owor khasnotkeptupwi t ht hechangi ngr equi r ement sofpat i ent s” .Weal sosuppor tt heheal t hser vi ce’ scommi t mentt o put t i ngi npl acechangest hat“ r emovewast edt i meandi r r i t at i ngt asks,so t hatst af far eabl et of ocusonpat i entcar e”andt hei nt r oduct i onoft echnol ogyt oensur et hatTr ust smaket hemostoft hei ravai l abl ewor kf or ces.

Ther epor tout l i nesmeasur est ot ackl et hecur r entst af f i ngcr i si si ncl udi ng:ani ncr easei nnur seunder gr aduat epl aces,j obguar ant eesf or nur seandmi dwi f egr aduat esandt hei nt r oduct i onofnewonl i nenur si ngdegr ees.Ot hersuggest i onst oi mpr ovest af fnumber si ncl udea f ocusoncl i ni calappr ent i ceshi ps,gr owi ngmedi calschoolpl aceswi t h mor epar t t i meopt i onsandai di ngr et ent i ont hr oughacommi t mentt o CPDandt hei nt r oduct i onofmor ef l exi bl ewor ki ngar r angement s.

“ Onpaper ,t r ansf or mi ngt hewayt hatpat i ent sar edi agnosed,pr ocessed andt r eat edt hr ought heuseofgenomi cs,cut t i ngedgesur ger yandar t i f i ci ali nt el l i gencemakesper f ectsense.However ,i ti scr uci alt hatTr ust s haveaccesst ot her equi si t et al entt odesi gn,i mpl ementanddel i vert hese ser vi cesi ft heyar et oseemeani ngf ulchange.

Despi t eper si st entef f or t st oboostr ecr ui t mentandr et ent i onwi t hi nt he NHS,t hel at estdat ashowsashor t ageofal most108, 000cl i ni calpr of essi onal sacr osst heheal t hser vi ce,wi t honei n1 1vacanci escur r ent l y unf i l l ed.

Comment i ngont hepl ans,Mi chaelJohnsonEl l i s,whohasover15 year s’ exper i encei nNHSr ecr ui t ment ,sai d: “ Whi l eweappl audNHSEngl and’ sambi t i ont odr amat i cal l yr educet he numberofpeopl edyi ngf r om bi gki l l er ssuchascancer ,hear tat t acks andst r okes,t hesepl ansar esi mpl ynotachi evabl eunl esst her ear e st r ongst af f i ngst r at egi esi npl ace.

“ I nourexper i encemanyTr ust sar eal r eadyst r uggl i ngt osour cet hepr of essi onal st heyneedami dongoi ngst af fshor t ages.Longt er m,measur es mustbeputi npl acet oensur et hatski l l sar edevel opedt opi pel i net al ent ef f ect i vel yi ft heNHSi st omeeti t spl edgeofsavi nghal fami l l i onmor e l i vesovert henext10year s.However ,i nt heshor tt er m,i ti sabsol ut el y vi t alt hatTr ust sut i l i seexi st i ngwor kf or cesst r at egi cal l y-wi t haspeci f i c f ocusonengagi nganddevel opi ngper manentst af f-i ft heyar et or eal i se NHSEngl and’ sadmi r abl evi si on.Thankf ul l y ,i tseemst hatt heNHS’ s l at estst r at egyr ecogni sesandaddr essest hi sneed. ” Rel easef r om ht t p: / / bl ueskypr . net

I s s ue260Sout hEa s tTi me sPg24

New YearNew Car eer

I s s ue260Sout hEa s tTi me sPg25

New YearNew Car eer

I s s ue260Sout hEa s tTi me sPg26

New YearNew Car eer

I s s ue260Sout hEa s tTi me sPg27

New YearNew Car eer

I s s ue260Sout hEa s tTi me sPg28

New YearNew Car eer

I s s ue260Sout hEa s tTi me sPg29

Oppor t uni t yoft heWeek

I s s ue260Sout hEa s tTi me sPg30

New YearNew Car eer

I s s ue260Sout hEa s tTi me sPg31

New YearNew Car eer

I s s ue260Sout hEa s tTi me sPg32

Educat i on-Schol ar shi ps

I s s ue260Sout hEa s tTi me sPg33

Educat i on

I s s ue260Sout hEa s tTi me sPg34

Educat i on

I s s ue260Sout hEa s tTi me sPg35

Educat i on

STUDENTS ON THE PATH TO SUCCESS At T AS I S , Th eAme r i c a n Th e2 0 1 8I Br e s u l t s S c h o o l i nEn g l a n d , we i l l u s t r a t eT AS I S b e l i e v et h a t e d u c a t i o ni sa En g l a n d ’ sc o mmi t me n t t o j o u r n e ywi t hma n yp o s s i b l e i n t e r n a t i o n a l mi n d e d n e s s , p a t h wa y sf o rl i f e l o n g s e r v i c el e a d e r s h i p , a n d l e a r n i n g . l i f e l o n gl e a r n i n g .

Wea r ep r o u dt oo f f e rt h e P a s sr a t e–9 8 % I n t e r n a t i o n a l Ba c c a l a u r e a t e Hi g h e s t p o i n t s c o r e–4 5 Di p l o maP r o g r a mme ( o u t o f4 5 ) ( I BDP )a so n eo ft h o s ep a t h - Av e r a g ep o i n t s c o r e–3 3 wa y sa n dwep u r p o s e f u l l y Di p l o ma sa wa r d e d–5 5 p r o mo t et h eI Bc o n c e p t s , Bi l i n g u a l d i p l o ma s s u c ha si n t e r n a t i o n a l a wa r d e d–1 5 mi n d e d n e s s , t h r o u g h o u t o u r S t e p h a n i eF e oHu g h e s , I B S c h o o l .

Co o r d i n a t o rf o rT AS I S Aso u rc u r r i c u l u mb u i l d s En g l a n d , e x p l a i n e dt h a t t h e f r o m Lo we ra n dMi d d l e S c h o o l h a so f f e r e dt h eI BDP S c h o o l o u rs t u d e n t sd e v e l o p s i n c e2 0 0 6a n dt h er e s u l t s a na wa r e n e s so fd i f f e r e n t r e f l e c t ac o mmu n i t yt h a t c u l t u r a l p e r s p e c t i v e s e mb r a c e st h eI B’ sv a l u e s a n da na p p r e c i a t i o nf o r a n dac u r r i c u l u mt h a t t h ec o mmo n a l i t ya n dt h e r e a c h e sb e y o n d c o mp l e x i t yo fh u ma n s u b j e c t b a s e d e x p e r i e n c e . l e a r n i n go u t c o me s .

Wi t h5 7n a t i o n a l i t i e s

r e p r e s e n t e da n d3 0 I Bs c o r e sa n dl o o kf o r wa r d l a n g u a g e ss p o k e no no u r t ot h e i ro n wa r dl e a r n i n g c a mp u s , T AS I Ss t u d e n t s j o u r n e y , l e t u sn o t f o r g e t e x p e r i e n c ewh a t i t i s t h a t t h eI Bi ss omu c hmo r e l i k et ob ep a r t o fag l o b a l t h a nan u mb e r .

Ou rI B c o mmu n i t ye v e r yd a y . g r a d u a t e sa r ee q u i p p e dn o t Ed u c a t i o n a l a n ds e r v i c e o n l yf o rt h eo p p o r t u n i t i e s l e a r n i n gt r i p st oa t l e a s t a n dc h a l l e n g e so far a p i d l y 1 0d i f f e r e n t i n t e r n a t i o n a l d e v e l o p i n gwo r k p l a c eb u t , l o c a t i o n sp r o v i d ee x t e n s i v e mo r ei mp o r t a n t l y , t h e yh a v e o p p o r t u n i t i e sf o rg r o wt ha n dt h es k i l l sa n dt h ea t t r i b u t e s s e r v i c el e a d e r s h i p . t os i g n i f i c a n t l yi mp r o v eo u r He a do fS c h o o l , Br y a n f u t u r ea n dma k et h ewo r l da Ni x o n , a s s e r t st h a t b e t t e rp l a c e . ” “ i n t e r n a t i o n a l mi n d e d n e s s Byn u r t u r i n gi n t e l l e c t u a l c h a l l e n g e su st oe x p l o r e , c u r i o s i t ya n de mb o l d e n i n g c o mmu n i c a t e , a n d o u rl e a r n e r s , wep r e p a r e c e l e b r a t eo u rd i v e r s i t y ” o u rs t u d e n t sf o rt h e a n de n c o u r a g e su st os e e o p p o r t u n i t i e sa n dc h a l l e n g e s “ b e y o n dt h eI Br e s u l t s o fawo r l dt h a t i sg l o b a l , t o wa r d st h es k i l l sa n d d i v e r s e , a n dc o n s t a n t l y a t t r i b u t e st h a t I Bg r a d u a t e s c h a n g i n g . a r ee q u i p p e dwi t h . ” Hewe n t o nt os a y : “ Aso u r s t u d e n t sr e c e i v et h e i r

I s s ue260Sout hEa s tTi me sPg36

Educat i on

I s s ue260Sout hEa s tTi me sPg37

New YearNew You

I s s ue260Sout hEa s tTi me sPg38

New YearNew You

I s s ue260Sout hEa s tTi me sPg39

New YearNew You

I s s ue260Sout hEa s tTi me sPg40

LocalBusi ness Bookout l i ni ngt hef ut ur eoft heHi ghSt r eetshor t l i st edf or Busi nessBookAwar ds Shor t l i s t edf orBus i nes sBookAwar ds2019:

Aboutt hebook :

100Pr ac t i c al Way st oI mpr ov eCus t omerEx per i enc e:Ac hi ev e Endt oEndCus t omerEngagementi naMul t i c hannel Wor l d ByMar t i nNewman

100Pr ac t i c al Way st oI mpr ov eCus t omerEx per i enc ewal k sr eader st hr oughpr ac t i c al t i ps ,t ool s ,gui del i nesandf r amewor k sf or i mpl ement i ngc us t omer f oc us edmar k et i ngs t r at egi es .Byens ur i ngt hatt hec us t omerr emai nst hek eyf oc us ,c ompani esc an i dent i f yar easi nneedofi mpr ov ementandi mpl ementr el ev ant s t epst ot r ans f or mt hei rbus i nes s .

What : Ful l oft i ps ,adv i c e,f ac t s ,c as es t udi esandanal y s i sf ori mpl ement i ngc us t omers er v i c eonl i neandont hehi ghs t r eet ,and ac r os sav ar i et yofs ec t or s( s uc hasr et ai l ,f ood,t r av el ,f i nanc i al s er v i c es ,c ar sandmor e) .

Publ i s hedbyKoganPagei nAugus t2018,t hi showt ot i t l ehas beens hor t l i s t edi nt heSal esandMar k et i ngc at egor yf ort heBus i nes sBookAwar ds2019.( announc edJ anuar y18,2019) .

I twasc hos enagai ns t30ot herbook si ni t sc at egor yand150 book sent er edac r os sal l c at egor i es .Thef i nal wi nner soft he awar dswi l l beannounc edi nMar c h. “ Wi t hwar ni ngsaboutt hedemi s eoft hehi ghs t r eetev er y wher e, t hi saut hork nowsot her wi s e;80% ofs al esar es t i l l madephy s i c al l yi ns t or e.I nnov at i v ec us t omers er v i c e,t heaut horar gues ,i s wher et hef ut ur eoft hehi ghs t r eetl i es .I ti ss ett oev ol v e,notdi e. ”

I thasapar t i c ul arf oc usoni ndus t r i ess uc hasr et ai l ,FMCG ( f as t mov i ngc ons umergoods ) ,t r av el ,f i nanc i al s er v i c es ,l ei s ur e,f ood andbev er age,andaut omot i v e.Thes ei ndus t r i esar eal l f ac i ng maj ordi s r upt i onf r om t r ends et t i ngbr andss uc hasUber ,Ai r bnb andAmaz on,ands of ac emor epr es s ur et hanev ert oadoptnew pr ac t i c esandr emai nr el ev ant .I t ’ spar thowt o,andpar tr es ear c hbac k edc omment ar yont her ol eoft hei nt er netont he r et ai l s ec t or .Amus t r eadf orbus i nes sl eader si nac us t omer f ac i ngr ol eandMBAs t udent s .

Aboutt heaut hor : Mar t i nNewmani sas ought af t ers peak er , aut horandex per tonc us t omers er v i c es .

For30y ear shehaswor k edwi t h bi gnamebr andss uc hasBur ber r y , I nt er s por tandSpeedo,T edBak erand Har r odsandwasf ounderandc hai r man oft her et ai l c ons ul t anc yf i r m Pr ac t i c ol ogy .

AsheadofPr ac t i c ol ogy ,hegr ewhi s bus i nes st o100peopl ewi t hof f i c esi n London,Dubai ,HongKong,Guangz hou, Sy dneyandMel bour nebef or es el l i ngi tt oaUSc ompany .

Cur r ent l yhes i t sont headv i s or yboar dofbot hs er v i c eandr et ai l c ompani esi nc l udi ngWhi t eSt uf fandWi ggl e,andi samemberof t heKPMG I PSOSRet ai l Thi nkT ank .He’ sbeenl i s t edonRet ai l Week ’ st op50eT ai l PowerLi s tf orf i v ey ear si nar owandhas beennameds ev er al t i mesi nRet ai l I ns i der st op100Ret ai l Mov er sandShak er s .

Mar t i ni sav ai l abl et owr i t ec ommentpi ec es ,gues tbl ogs ,t i psand adv i c e,orf ori nt er v i ewordebat esonanyoft hef ol l owi ngt opi c s : Thes t at eoft hehi ghs t r eet( hedoes n’ tbel i ev et hatonl i ner et ai l i s k i l l i ngt hehi ghs t r eet ;i t ’ smor eaboutt hehi ghs t r eetev ol v i ngt o of f erdi f f er ents er v i c esf orc us t omer s ) Cus t omers er v i c es( hebel i ev est hi si sc ent r al t ot hegr owt hof anybus i nes sandi samuc hnegl ec t edi s s ue) Di s r upt or si ndi f f er enti ndus t r i es( s uc hasUberandAi r bnb)and t heneedf orbus i nes s est or ei nv entt hems el v est ok eepupwi t h moder ns pendi ngt r ends Howt os av et hehi ghs t r eetgener al l y( hebel i ev est hehi ghs t r eet needst obec omemor el i k es er v i c epr ov i der st hanr et ai l er s ) Rel eas ef r om CEO PRLi mi t ed

I s s ue260Sout hEa s tTi me sPg41

Event s

I s s ue260Sout hEa s tTi me sPg42

Weddi ngs SpeedDat i ngwi t hyourDogt hi sVal ent i ne’ sDay T oc el ebr at eVal ent i ne’ sDay ,‘ ones t ops hop’ petempor i um PetPav i l i oni nv i t ess i ngl epawr ent sl ook i ngf orl ov e,and t hei rdogs ,t oj oi nt hem f ort hei rv er yf i r s ts peeddat i ngev ent onWednes day13t hFebr uar y2019,6: 00pm –8: 00pm at TheMar k etPl ac eRes t aur anti nChel s eaFar mer sMar k et , London.30humangues t sandt hei rf our l eggedc ompani ons par t i c i pat i ngi nt hef r eeev entar epr omi s edanev eni ngof “ f unandf l i r t i ng”wher ePetPav i l i onwi l l pr ov i dedogswi t h c ompl i ment ar ypaws ec c o,doggyt r eat sandagoodybagt o t ak ehome,whi l ehumangues t sc anenj oyhappyhourunt i l 7pm.

f r ontofy ou,t henper hapst hey ’ r enotapot ent i al s ui t or ,l et al oney ourper f ec tmat c h”andt hat“ t her ear es omanydog l ov erdat i ngwebs i t es&newappsc omi ngoutt hi sy eart hat c l ear l yt her e’ sdemandoutt her ef oroppor t uni t i est odat e wi t hy ourdog! ” Si ngl epet l ov er sc anappl yt oat t endv i aPetPav i l i on’ swebs i t eandc ompl et i ngas hor tques t i onnai r eonl i ne.

PetPav i l i oni st hel eadi ngl ux ur ypetgr oomi ngs al onandpet s t or ebr andwi t hbout i ques t or esi nChel s ea,Kens i ngt on, Not t i ngHi l l ,Wi mbl edon,Bat t er s eaandHamps t ead.Si nc e openi ng20y ear sagoi nt hehear tofChel s ea,t hef ami l y r un bus i nes sof f er sev er y t hi ngf r om t hef i nes tc ol l ar s ,l eads ,t oy s , beds ,c ar r i er s ,br us hesandnat ur al s hampoos .Theys t oc k f ul l r angesofor gani candl ux ur i ouspett r eat si nc l udi ng c hamomi l egl ut enf r eedogbi s c ui t s ,doggyher bal t easand ev en‘ TheDogHous e’ r angec r eat edbyOBEt hr eeMi c hel i n s t arc hef ,Mi c hel Roux .

PetPav i l i on’ sAl exSav i l l eEdel l sex pl ai ns“ We’ v ewant edt o hos tanev entl i k et hi sf orawhi l enowandwhatbet t erway f ors i ngl epeopl ewhos har eal ov eofdogst omeet ?!The dogsbei ngt her ewi l l beani c ebr eak er ,at opi ct odi s c us st o hel pgett hec onv er s at i ons t ar t edandgues t swi l l ber eas s ur edk nowi ngt heyal r eadyhav eatl eas tonet hi ngi n c ommon! ”PetPav i l i onwi l l hav e30t abl esf ort he30gues t s andt hei rdogs ,gues t swi l l hav e3–4mi nut est obec omeac quai nt edwi t ht hedogl ov ers atoppos i t et hem whi l et hedogs Rel eas ef r om PetPav i l i on t ooc angetac quai nt ed.Al exadds ,“ Dogshav ev er ys t r ong i ns t i nc t s ,s oi fy ourdogi s n’ taf anoft heper s ons ati n