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OPPORTUNI TYOFTHEMONTH
Pr eEmpl oymentBac kgr ound c hec ksar enol ongerenoughas wor kf or c et r us tr i s kses c al at e Empl oy er sar emovi nga wa yf r omonl yus i ng pr eempl oymentbac kgr oundc hec ksasf r aud, i dent i t yr i s ksandmor ec ompl e xwor kf or c e model spus hs c r eeni ngf ur t herac r os st heempl oy eel i f ec y c l e. That ' sac c or di ngt ot he2026 Gl obal Wor kf or c eTr endsRepor tf r omFi r s tAdvant age. Thi st r endi sbei ngdr i v enbyt hegr owi ngs c al eof r i s kf ac i ngbus i nes s es . Thegl obal s t udyf ound t hat76%ofhi r i ngmanager sha v ee xper i enc ed f al s i fiedempl oymentdet ai l sdur i ngr ec r ui t ment , whi l e45%ha v eenc ount er edc andi dat ei dent i t y mi s r epr es ent at i on. Candi dat ev er i fic at i oni s s ues ha v eal s obeenr epor t edbybet ween71%and 88%ofempl oy er swor l dwi de, t ur ni ngt r us tf r om ani s ol at edr ec r ui t mentc onc er ni nt oawi der wor kf or c er i s k. Thefindi ngsc omeatat i mewhenAIi sbec omi ng i nc r eas i ngl yembeddedac r os sr ec r ui t mentand onboar di ng. Ther epor tf oundt hat90%ofCHROs ha v ei mpl ement eds omef or mofAIwi t hi nt hei r r ec r ui t mentpr oc es s es , whi l ec onc er nsar ound doc umentf or ger y , deepf ak esandi dent i t yr el at ed f r audc ont i nuet or i s e. Thi ss hi f ti ss ett oac c el er at e. Al mos tni nei n10 empl oy er s( 89%) pl ant oi nt r oduc eaddi t i onal bac kgr ounds c r eeni ngandi dent i t yv er i fic at i on s ol ut i onswi t hi nt hene xtt woy ear s , whi l e52%of s ur v ey edCHROsar eper i odi c al l yr es c r eeni ngand 30%c ont i nuous l ymoni t or i ngempl oy eesaspar t oft hei rwor kf or c es t r at egyandc ons i der i nge xpandi ngbot h.
T oe xpl or ewhatt hes et r endsmeani npr ac t i c e, Fi r s tAdvant agehasl aunc hedKnowYourPeopl e, anewpodc as ts er i ese xami ni nghowhi r i ng, v er i fic at i onandwor kf or c et r us tar eev ol vi ngi nani nc r eas i ngl ydi gi t al andAI enabl edwor l d. Comment i ngont hefindi ngs , Rol fBez emer , Ex ec ut i v eVi c ePr es i dentandGener al Managerat Fi r s tAdvant age, s ai d: " Ther es ear c hhi ghl i ght sas i gni fic ants hi f ti nhow empl oy er st hi nkaboutt r us t . Candi dat emi s r epr es ent at i on, i nc r eas i ngl yc ompl e xwor kf or c e model sandwi des pr eadAIadopt i onar ec r eat i ng c hal l engest hatmanyhi r i ngpr oc es s eswer e s i mpl ynotdes i gnedt oaddr es s . “ What ' spar t i c ul ar l yi nt er es t i ngi st hatt r us tc onc er nsnowe xi s tonbot hs i desoft hehi r i ngr el at i ons hi p. Empl oy er sar ec onc er nedabouthi r i ng t hewr ongper s on, whi l ec andi dat esar ei nc r eas i ngl ywor r i edaboutj obs c ams , i dent i t yt hef tand s har i ngper s onal i nf or mat i ononl i ne. “ Thec onv er s at i onst aki ngpl ac et hr oughKnow YourPeopl er eflec twhatmanyempl oy er sar ee xper i enc i ngt oda y . Ques t i onst hatwer eonc ec onfinedt obac kgr ounds c r eeni ngt eamsar enow bei ngdi s c us s edatboar dl ev el bec aus et r us t , i dent i t yandr i s kha v ebec omebus i nes si s s ues r at hert hanpur el yr ec r ui t menti s s ues . ” Re l e as ef r omBl ue S k yPR
CONTENTS
Management& L eader s hi p Phot obyCur at e dL i f e s t y l eF orUns pl as h+
Heal t h&Soc i al Car e Phot obyPat t yBr i t oonUns pl as h
Hos pi t al swhopr i or i t i s eempat hyar es af er , heal t hi erand c heapert or un,s t udyfinds NHShos pi t al t r us t swi t hhi gherl ev el sof“ s ys t emempat hy”ha v e76% hi gheroddsofbei ngr at ed‘ good’ or‘ out s t andi ng’ f orpat i ents af et yby t heCar eQual i t yCommi s s i on( CQC) , findsanews t udybyt he Uni v er s i t yofL ei c es t er . Res ear c her sf r omt heSt oneygat eCent r ef orEmpat hi cHeal t hc ar e dev el opedandval i dat edt hefir s tc ompos i t ei nde xofs ys t eml ev el empat hyac r os sNHSt r us t si nEngl and. Theyanal ys ednat i onal dat a ac r os sni neor gani s at i onal di mens i ons , i nc l udi ngc ompas s i onat e c ul t ur e, l eader s hi pqual i t y , t eamwor k, s t af fingl ev el s , ands t af f wel l bei ng. Amodes ti mpr ov ementi nat r us t ’ sempat hys c or ewasal s oas s oc i at ed wi t h: -46%hi gheroddsofac hi evi nga‘ good’ or‘ out s t andi ng’ ef f ec t i v enes s r at i ng -Si gni fic ant l yl owers t af fbur noutandabs ent eei s m, wi t hmeas ur abl e i mpr ov ement si ns el f r epor t edheal t handwel l bei ng -Reduc edagenc ys pend: t r us t swi t hl owerempat hys c or ess pent£5. 4 mi l l i onmor eont empor ar ys t af fand£760, 000mor eone xt er nal c ons ul t anc ypery eart hanhi gher s c or i ngt r us t s
Thea v er aget r us ts c or ewas5. 99outof10, wi t hmeani ngf ul var i at i on ac r os st hes ys t em( r ange: 4. 88–6. 78) . Pr evi ousmaj orNHSi nqui r i es—i nc l udi ng t heFr anc i sRepor ti nt oMi dSt af f or ds hi r e andt heOc k endenRevi ewi nt oShr ews bur y andT el f or dmat er ni t ys er vi c es— r epeat edl yi dent i fiedal ac kofempat hy asaf ac t ori npr ev ent abl edeat hs . Unt i l now, empat hyhadbeens t udi edal mos t e x c l us i v el yatt hel ev el ofi ndi vi dual c l i ni c i an–pat i enti nt er ac t i ons ; t hi ss t udy e xami nesi tac r os sent i r eor gani s at i ons . “ I nv e s t me nt si nc ompas s i onat el e ade r s hi p, DrAmbe rBe nne t t We s t on s t af f we l l be i ng , s us t ai nabl es t af fing , and i nc l us i v ec ul t ur ear enots i mpl y‘ ni c et ohav e ’ — t he yar eas s oc i at e dwi t hme as ur abl e i mpr ov e me nt si npat i e nts af e t yandor g ani s at i onal e f fic i e nc y . ” —DrAmberBennet t Wes t on, St oneygat eCent r ef orEmpat hi c Heal t hc ar e Theaut hor sar ec al l i ngonheal t hc ar eor gani s at i onsandpol i c ymak er s t ot r eats ys t emempat hyasas t r at egi cpr i or i t yandar ewor ki ngt o val i dat et heSys t emEmpat hyI nde xi ni ndependentdat as et sand es t abl i s hc aus al r el at i ons hi pst hr oughl ongi t udi nal s t udi es .
“ Thi si st hefir s tt i mewehav ebe e nabl et oputa numbe rone mpat hyatt hes y s t e ml e v e l ands how c l e ar l yt hati tmak e sadi f f e r e nc et opat i e nts af e t y , s t af f we l l be i ng , andt hebot t oml i ne . Empat hyi s as t r at e g i ci mpe r at i v e . ”
Re l e as ef r omBl ue S k yEduc at i on
—Pr of es s orJ er emyHowi c k, Di r ec t or , St oneygat eCent r ef orEmpat hi cHeal t hc ar e Pr of e s s orJ e r e myHowi c k
Chi l dr en’ shomes ur vi v orpubl i s hespower f ul memoi rofl ov eandr es i l i enc e Agr andf at herwhos penthi sfir s tt hr eey ear shi ddeni nan at t i cbef or egr owi ngupi nanot or i oushomef orBi r mi nghamboyshasr ev eal edhi se xt r aor di nar ys t or yofs ur vi val i n anewmemoi r . Pat r i c k“ Paddy”Fox, 75, t el l shi sl i f es t or yi nSi xHai l Mar ys andaBagofChi ps . Thebook, whi c ht ookt woy ear st owr i t e, f ol l owshi sj our neyf r oms ec r ec yandnegl ec tt oal ovi ng f ami l y . I t st i t l er eflec t ss omeofhi smos tev oc at i v ememor i es . Paddywasoneoft hous andsofc hi l dr enc ar edf orbyFat her Huds on’ sHomes , aCat hol i cor gani s at i ont hatl ook edaf t er vul ner abl ey oungs t er si nBi r mi nghamandt hes ur r oundi ng ar eadur i ngt he1950sand60s . I n1998, pr i es t , Fat herEr i c T a yl orwasj ai l edf ors ev eny ear sf or18c ount sofs e xual as s aul tofboysatt hehome. Hedi edi npr i s oni n2001. I nhi sbook, Paddyr ec al l spus hi ngFat herT a yl ora wa y . Thi s c omesaf t erhehadal r eadybec omeavi c t i mt oabus eel s ewher ei nt hehome. Her ec al l sf r i endswhopr ot ec t edhi m, r el at i v eshel at erdi s c ov er ed, andt her es i l i enc et hatc ar r i edhi mt hr ough. Paddys ai d: “ Thi sbooki sf ort hous andsofki dsar oundt he wor l d. I ’ mt el l i ngt hei rs t or yaswel l asmi ne. I hadt ogeti t r i ght . I hadt obet ot al l yhones t , r a wandopenmyhear tand r eal l ymak epeopl ef eel t hepai nwewentt hr ough. ” Paddywr i t esc andi dl yaboutt hes hamei ns t i l l edbyas t r i c t Cat hol i cupbr i ngi ng, i nc l udi ngc onf us i onandi ns ec ur i t yhe f el tgr owi ngupar oundi nt i mac ywi t hnogui danc e. Hehopes hi shones t ywi l l hel pot herf or mer“ homeski ds ”f eel l es s al one. Publ i s herMar c i aM Spenc es ai ds hewas“ deepl yi ns pi r ed” byt hebook’ sear l yc hapt er s . “ Paddy’ ss t or yi sr a w, f unny , hear t br eaki ngandupl i f t i ng. Hi shones t yandr es i l i enc e s peakl oudl yt hr oughev er ypage. ”
Phot obyCar ol Bai l e y
Paddybec ameas uc c es s f ul bus i nes s mani nl at erl i f e. Hi s c ompanyLi ght sOutPr oduc t i onswhi c hmanuf ac t ur es c omponenthandl i ngs ys t emshasbeenr unni ngf ormor e t han40y ear s . Af t erdi v or c ef r omhi sfir s twi f e, hi sl i f ec hangedwhenhe metEr i c a, nowhi swi f eofar ound30y ear s . Paddys ai dhei s“ s ur pr i s edanddel i ght ed”t oha v ec ome t hi sf arasas el f t aughtwr i t er . “ I nev ert houghtI ’ dwr i t ea book. I j us tt ol dt het r ut h. I fmys t or yr eac hess omeone who’ sbeent hr oughs omet hi ngs i mi l ar , I wantt hemt o knowt hey’ r enotal one. ” “ I s t ar t edl i f ei nanat t i candendedupwi t haf ami l yI nev er knewe xi s t ed. I ’ v ebeenl uc ky , unl uc ky , s t upi d, br a v e, s c ar edandbl es s ed. ButI s ur vi v ed—andI hopemys t or y hel pss omeoneel s es ur vi v et oo. ” Si xHai l Mar ysandaBagofChi psi spubl i s hedbyMar c i aM Publ i s hi ngHous e.
Paddys penthi sfir s tt hr eey ear shi ddeni nanat t i cbef or e bei ngt ak eni nt oc ar e. Rec or dsheac c es s eddec adesl at er des c r i bedhi mass ev er el ynegl ec t edandunabl et owal k. Hi s c hi l dhoodwasdomi nat edbys t r i c tnuns , l onel i nes sandf ear , t houghher emember sr ar emoment sofki ndnes s .
I t ’ sa vai l abl eher e:
Asat eenagerhewast hr ownoutofawor ki ngmen’ shome andbec amehomel es s , s l eepi ngr oughi nar easi nc l udi ng Mos el eyVi l l ageandSt r at f or dRoad. Hes t ol ef oodt os ur vi v eands a yst hee xper i enc el edt ol at ervi ewsonf os t er c ar eandpr epar i ngy oungpeopl ef orr eal l i f e.
Si gnedc opi esar ea vai l abl et hr oughMar c i aM Publ i s hi ng Hous eSt or e Li nk: ht t ps : / / mar c i ampubl i s hi nghous e. s umups t or e. c om/ pr oduc t / s i xhai l mar ys andabagof c hi ps bypaddyf oxpr eor der s i gnedc opy
Gr eatBr i t i s hBookShop Li nk: ht t ps : / / www. t hegr eat br i t i s hbooks hop. c o. uk/ pr oduc t s / s i xhai l mar ys andabagof c hi ps
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Bui l di ngCont r ol , Hous i ng&Es t at es Phot obyJ ame sF e av e ronUns pl as h
Phot obyVi t al yGar i evonUns pl as h
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L oc al Gov er nment Rec r ui t mentCampai gn Phot obyCphot osF orUns pl as h+
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TheSubMet erTr ap: WhySmar tTenant sAr eAs ki ng TougherQues t i onsAboutEner gy Mos tbus i nes s eswoul dn' ts i gnof fani nv oi c et heyc oul dn' t v er i f y . Yetmanyt enant sr out i nel ypa yener gybi l l swi t houtf ul l y under s t andi nghowc os t sha v ebeenc al c ul at edorhow muc hener gyt heyha v eac t ual l yc ons umed. Asener gyc os t s , c ar bonr epor t i ngands us t ai nabi l i t y e xpec t at i onsc ont i nuet omov eupt hec or por at eagenda, ac c es st oac c ur at ec ons umpt i ondat ai sbec omi ng i nc r eas i ngl yi mpor t ant . I nmul t i oc c upanc ybui l di ngs , howev er , s ubmet er i ngar r angement sc anl ea v eoc c upi er s wi t hl i mi t edvi s i bi l i t yoft hei nf or mat i ont heyneedt o managec os t sandper f or manc eef f ec t i v el y . Payi ngt hebi l l wi t houts eei ngt hedat a Mos tor gani s at i onswoul dnev erac c eptani nv oi c ef orr a w mat er i al s , l ogi s t i c sort el ec ommuni c at i onswi t hout under s t andi ngwhatt heyar ebei ngc har gedf or . Yetener gy i sof t ent r eat eddi f f er ent l y . Manyt enant sr ec ei v ear ec har gei nv oi c eeac hmont hor quar t erwi t hl i t t l evi s i bi l i t yoft heunder l yi ngc ons umpt i on dat a. Somer ec ei v es ummar yfigur esbutnoac c es st omet er r eadi ngs , whi l eot her ss t r uggl et ounder s t andhows har ed c os t sha v ebeenappor t i oned. Wi t houtac c ur at e, t i mel yener gydat a, i tbec omesdi f fic ul t t odet er mi newhet herc ons umpt i oni si nc r eas i ng, c har ges r eflec tac t ual us age, oref fic i enc yi ni t i at i v esar edel i v er i ng r es ul t s . Li mi t edvi s i bi l i t yal s ohi nder sper f or manc e benc hmar ki ng, c os tc ont r ol ands us t ai nabi l i t yr epor t i ng. I nef f ec t , or gani s at i onsar epa yi ngf orener gywi t houtt he i nf or mat i onneededt of ul l yunder s t and, manageor opt i mi s ei t . I nc r eas i ngl y , t hati nf or mat i oni sr el i eduponby financ edi r ec t or s , s us t ai nabi l i t ymanager sandbus i nes s l eader sal i k e.
onehast hevi s i bi l i t yt ounder s t andwher ei ti sbei ngus ed, whet herc os t sar ei nc r eas i ngandhowi mpr ov ement sc an bemade. Dat at hatc hangesbehavi our , notj us tbi l l s Ther ei sal s oabeha vi our al di mens i ont oc ons i der . Meani ngf ul ener gydat adoesmor et hanval i dat ei nv oi c esor s uppor tr epor t i ng. I thel pspeopl eunder s t andhowt hei r da yt oda ydec i s i onsaf f ec tc ons umpt i on, c os tandc ar bon. Whenoc c upi er sc ans eec l earpat t er nsi nt hei rener gyus e, t heyar ebet t erpl ac edt oques t i onwhati shappeni ng wi t hi nt hei rs pac e. Une xpec t edov er ni ghtc ons umpt i on, week ends pi k es , i nef fic i entheat i ngandc ool i ngs c hedul es , orequi pmentbei ngl ef tonunnec es s ar i l yal l bec ome eas i ert oi dent i f yandaddr es s . Thi si swher edat abec omeseduc at i onal . I tt ur nsener gy f r omanabs t r ac tov er headi nt os omet hi ngempl oy ees , f ac i l i t i est eamsandbus i nes sl eader sc ani nfluenc e. By maki ngc ons umpt i onvi s i bl eandunder s t andabl e, or gani s at i onsc anenc our agebet t erhabi t s , s uppor toper at i onal c hangesandgi v epeopl eowner s hi poft heac t i onst hat r educ ewas t e. I nt hats ens e, ac c es st ogoodener gydat ai snotonl ya ques t i onoft r ans par enc y . I ti sal s oapr ac t i c al t ool f or c hangi ngbeha vi ourandi mpr ovi ngper f or manc eov er t i me. I t ' snotj us tel ec t r i c i t y I nmanymul t i oc c upi edbui l di ngs , ener gyc os t se xt end bey ondel ec t r i c i t ys uppl i eddi r ec t l yt oat enant ' ss pac e. Heat i ng, c ool i ng, wat erandev enwas t emanagementc os t s ma yber ec ov er edt hr oughs er vi c ec har gesorappor t i onmentmet hodol ogi est hatar enotal wa ysf ul l yunder s t ood byoc c upi er s .
Thec os tofoper at i ngbl i nd Atat i mewhenbus i nes s esar ewor ki nghar dt oi mpr ov e ef fic i enc yandc ont r ol c os t s , ener gydat ahasbec omea val uabl emanagementt ool . Cons umpt i ondat ahel psor gani s at i onsi dent i f ywas t e, f or ec as tbudget s , s uppor ti nv es t mentdec i s i onsand meas ur eper f or manc e. I ti sal s oi nc r eas i ngl yi mpor t antf or c ar bonac c ount i ng, s us t ai nabi l i t yr epor t i ngandESG di s c l os ur es . Or gani s at i onsof t enr el yons pec i al i s tener gy bur eaus er vi c est oc ons ol i dat e, val i dat eandanal ys eut i l i t y dat af r omac r os st hei res t at es . Whent hatdat ai si nc ompl et e, del a y edoruna vai l abl e, i nf or meddec i s i onmaki ngbec omesf armor edi f fic ul t . Two oc c upi er sma ys pendt hes ameamountonener gy , butonl y Theot heri sef f ec t i v el yoper at i ngbl i nd.
Wher ei nf r as t r uc t ur ei ss har ed, c os t sar eof t enappor t i onedus i ngfloorar ea, oc c upanc yl ev el sorot heragr eed met hodol ogi esr at hert hanac t ual c ons umpt i on. Whi l e t hes ear r angement sar eof t ennec es s ar y , t heyc anmak ei t di f fic ul tf ort enant st ounder s t andwhati sdr i vi ngc os t s andwhet heref fic i enc ymeas ur esar edel i v er i ngs a vi ngs . Asmor es har eds er vi c esar ei nv ol v ed, t r ans par entmet er i ng, c l earal l oc at i onmet hodol ogi esandac c es st os uppor t i ngdat abec omei nc r eas i ngl yi mpor t ant . Whyt hi si sbec omi ngabi ggeri s s ue Hi s t or i c al l y , t hepr i mar ypur pos eofener gybi l l i ngwas c os tr ec ov er y . T oda y , e xpec t at i onsar ec hangi ng.
Bus i nes s esar ebei ngas k edt opr ovi dei nc r eas i ngl ydet ai l ed i nf or mat i onaboutt hei renvi r onment al per f or manc e. Cus t omer s , i nv es t or s , l ender sandc or por at er epor t i ng f r amewor ksal l pl ac egr eat eremphas i sonunder s t andi ngener gy us eandc ar bonemi s s i ons .
Wi l l wehaveac c es st oourc ons umpt i ondat a? Rec ei vi ngani nv oi c ei snott hes ameasr ec ei vi ngmeani ngf ul ener gyi nf or mat i on. T enant ss houl des t abl i s hwhatdat awi l l be pr ovi ded, howf r equent l yi twi l l bea vai l abl eandwhet heri tc an beus edf ori nt er nal r epor t i ng.
Foroc c upi er swi t hl i mi t edac c es st oener gydat a, meet i ngt hes e e xpec t at i onsc anbec omes i gni fic ant l ymor edi f fic ul t .
Canweac c es shi s t or i cc ons umpt i oni nf or mat i on?
Whatwasonc eanoper at i onal i nc onv eni enc ei sr api dl y bec omi ngabus i nes sr i s k.
Pr evi ousener gyper f or manc ec anpr ovi deval uabl ei ns i ghti nt o l i k el yoper at i ngc os t sandf ut ur eef fic i enc yoppor t uni t i es .
Ques t i onsever yt enants houl das kbef or es i gni ngal eas e
Howar ebi l l i nger r or sr es ol ved?
Thegoodnewsi st hatmanyoft hes ec hal l engesc anbe addr es s edbef or eat enanc yagr eementi ss i gned. Ener gyar r angement sdes er v et hes ames c r ut i nyasr entr evi ews ands er vi c ec har ges .
Ev er ybi l l i ngpr oc es ss houl di nc l udeac l earmec hani s mf or i nv es t i gat i ngdi s c r epanc i esandval i dat i ngc har ges .
Keyques t i onsi nc l ude:
Asr epor t i ngr equi r ement sc ont i nuet oev ol v e, bus i nes s es s houl dens ur et heyc anac c es st hei nf or mat i onneededt o s uppor tc ar bonands us t ai nabi l i t ydi s c l os ur es .
Howwi l l ourener gyc ons umpt i onbemeas ur ed? Under s t andi ngwhet herc ons umpt i oni sr ec or dedt hr ougha dedi c at edmet erors har eds ubmet eri ses s ent i al . Bus i nes s es s eeki nggr eat erc l ar i t yons ubmet er i ngar r angement sc an benefitf r omr evi ewi ngpr ac t i c al gui danc eont enantener gydat a ands ubmet er i ngbef or eent er i ngl eas enegot i at i ons .
Cant hedat as uppor ts us t ai nabi l i t yr epor t i ng?
Whoi sr es pons i bl ef ormet erac c ur ac yandmai nt enanc e? Rel i abl edat adependsonr el i abl ei nf r as t r uc t ur e. Res pons i bi l i t i ess houl dbec l ear l ydefinedf r omt heout s et . Howar es har eds er vi c esandc ommonar easc har ged?
Thi si spar t i c ul ar l yi mpor t anti nbui l di ngss er v edbyc ommunal heat i ngorc ool i ngs ys t ems , wher eheatnet wor kar r angement s ma yoper at es epar at el yf r omt r adi t i onal el ec t r i c i t ys uppl i es . Oc c upi er ss houl dunder s t andhowheatc ons umpt i oni s meas ur ed, bi l l edandevi denc ed.
Wher eheat i ng, c ool i ng, l i ght i ng, wat erorot herbui l di ng s er vi c esar es har ed, t enant ss houl dunder s t andt he met hodol ogyus edt oappor t i onc os t sandwhet hert hos e c al c ul at i onsc anbei ndependent l yv er i fied.
Howar eener gyc os t sal l oc at ed?
Ener gydat ai sbec omi ngal eas enegot i at i oni s s ue
T enant ss houl dunder s t ande xac t l yhowut i l i t yc os t sar e appor t i onedandwhet heranyes t i mat es , as s umpt i onsor s har edar eac al c ul at i onsar ei nv ol v ed.
Thec ommer c i al pr oper t ys ec t ori sunder goi ngabr oaders hi f t i ne xpec t at i ons . J us tasEPCr at i ngsha v ebec omeani nc r eas i ngl yi mpor t ant c ons i der at i onf oroc c upi er s , vi s i bi l i t yofener gyc ons umpt i on dat ai sl i k el yt obec omeak eyf ac t ori nf ut ur el eas i ngdec i s i ons . Bus i nes s esar er ec ogni s i ngt hatt heabi l i t yt omanageener gy c os t sdependsont heabi l i t yt omeas ur et hemac c ur at el y . Wi t houtt r ans par ent , ac c es s i bl eandaudi t abl edat a, ev ent he mos tambi t i ousef fic i enc yors us t ai nabi l i t ys t r at egi eswi l l s t r uggl et odel i v ermeani ngf ul r es ul t s . L ooki ngbeyondt hei nvoi c e Thebi gges tr i s kf ac i ngmanyt enant si snotnec es s ar i l yr i s i ng ener gypr i c es ; i ti spa yi ngf orener gyt heyc annotpr oper l ys ee, under s t and, ormanage. Bef or es i gni ngal eas e, bus i nes s ess houl dbeas ki ngmor et han howmuc has pac ewi l l c os t . Theys houl dal s obeas ki ngwhat i nf or mat i ont heywi l l r ec ei v et ohel pc ont r ol t hos ec os t s t hr oughoutt hel i f eoft het enanc y . Bec aus ei nt oda y' sbus i nes senvi r onment , ac c es st ogood ener gydat ai snol ongerat ec hni c al det ai l . I ti sac ommer c i al advant age. Re l e as ef r omTEAM ( Ene r g yAudi t i ngAg e nc yL t d. )
Damps af eappoi nt sAndr e wLov el es sas Exec ut i v eChai r mant os uppor t r es pons i bl egr owt h For merOr dnanc eSur v ey Ex ec ut i v eBoar dMember andSeni orCi vi l Ser vant br i ngsgov er nanc e, publ i c s ec t orand c ommer c i al e xper i enc e t ot hes pec i al i s tdamp andmoul dc ont r ac t or . DORSET , UK: Damps af e, t hes pec i al i s tdampand moul dc ont r ac t or s uppor t i ngs oc i al l andl or dsandpr i nc i pal c ont r ac t or si noc c upi ed homes , hasappoi nt ed Andr ewL ov el es sas Andr e wL ov e l e s sEx e c ut i v eChai r man Ex ec ut i v eChai r man. Andr ewwi l l wor kwi t hManagi ngDi r ec t orAngel aT a yl or andt hel eader s hi pt eamt os t r engt hengov er nanc e, s t r at egy , c ommer c i al dev el opmentandpar t ner s hi psas Damps af eent er si t sne xts t ageofr es pons i bl egr owt h.
Theappoi nt mentf ol l owsaper i odofgr owi ngi ndus t r y r ec ogni t i onf orDamps af e, i nc l udi ngi t sappoi nt mentt ot he Sout hEas tCons or t i umRepai r sandMai nt enanc eDynami c Mar k etunderL ot4: DampandMoul d, t heLi vi ngYour Soc i al Pur pos eAwar datt heSNGSuppl i erSoc i al Val ue Awar ds2026, andnat i onal a war ds hor t l i s t i ngsr ec ogni s i ng i t ss pec i al i s tandr es i dent f oc us edwor k. Damps af ewi l l c ont i nuet oe xpandc ar ef ul l y , wi t hi t s evi denc el edappr oac h, at t ent i ont odet ai l ands uppor t i v e c ons i der at i onf orr es i dent s , i nc l udi ngvul ner abl e hous ehol ds , r emai ni ngc ent r al t oev er ys er vi c e. Angel aT a yl or , Managi ngDi r ec t orofDamps af e, s ai d: “ Andr ewbr i ngsboar dl ev el e xper i enc e, publ i c s ec t or under s t andi ngandc ommer c i al di s c i pl i ne, butj us tas i mpor t ant l yhes har esourbel i eft hatt hi swor ki sabout peopl e, notj us tpr oper t i es . Hi sappoi nt mentgi v es Damps af eaddi t i onal s t r engt haswegr ow, wi t houtl os i ng t hepr ac t i c al andr es i dent f oc us edval uest hatmak eus di f f er ent . ” Andr ewL ov el es s , Ex ec ut i v eChai r manofDamps af e, s ai d:
Theappoi nt mentc omesashous i ngpr ovi der sf ac e i nc r eas i nge xpec t at i onsar ounddampandmoul d i nv es t i gat i on, r emedi at i on, evi denc eandr es i dent c ommuni c at i on. Damps af ehasbui l ti t ss er vi c ear ound pr ac t i c al del i v er yi noc c upi edhomes , s t r uc t ur ed phot ogr aphi cr epor t i ngandc l eares c al at i onwher e t r eat mental onewi l l notr es ol v et heunder l yi ngc onc er n.
“ I ha v ebeenhugel yi mpr es s edbywhatAngel aandt he t eamha v ebui l t . Damps af ec ombi nespr ac t i c al del i v er y wi t har eal under s t andi ngoft hepeopl el i vi ngi nt hehomes i ts er v es . I l ookf or war dt ohel pi ngt hebus i nes ss t r engt hen i t sf oundat i ons , dev el opnewpar t ner s hi psands c al e r es pons i bl y . ”
Andr ewpr evi ous l ys er v edasaSeni orCi vi l Ser vantand Ex ec ut i v eBoar dMemberatOr dnanc eSur v ey . Hi sc ar eer al s oi nc l udess eni orr ol esatAc c ent ur e, Honeywel l Bul l and GECapi t al , t oget herwi t he xper i enc ebui l di ng, i nv es t i ngi n ands c al i ngt ec hnol ogyands er vi c ebus i nes s es . AsEx ec ut i v eChai r man, hewi l l pr ovi des t r at egi cs uppor t andi ndependentc hal l enget ohel pDamps af edev el op s us t ai nabl y , s t r engt heni t soper at i ngf oundat i onsandbui l d l ongt er mr el at i ons hi psac r os ss oc i al hous i ngandt hewi der pr oper t ys ec t or .
Re l e as ef r omDamps af e
Char i t i es&Thi r d Sec t orCampai gn
Phot obyMar c osPaul oPr adoonUns pl as h
CHARI TYOFTHEMONTH
CHARI TYOFTHEMONTH
Ar t s&Her i t age
Phot obyJ ac kBonUns pl as h