L I A T E R Y R E V O REC E M M A R G O R P The 6 Colleges of Further Education, working with Retail NI, have developed a range of support programmes and contextualised qualifications to support the industr y as they move through the pandemic restrictions into recover y in the year ahead.

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RETAIL MENU SKILLS

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RETAIL ERY RECOV AMME PROGR

The six Further Education Colleges in NI have collaborated to support the recovery of the retail sector supported by the Department for the Economy’s ‘Retail Recovery’ programme. Belfast Met, Northern Regional College, North West Regional College, South Eastern Regional College, Southern Regional College and South West College, working in partnership with Retail NI, will be offering a tailored programme, fully-funded through the Department for the Economy’s Flexible Skills Fund and Skills Focus, which will include a webinar series, technical masterclasses and skills based training to support recovery of the retail sector. Glyn Roberts, Chief Executive, Retail NI said, “The retail sector has been under huge strain since the beginning of the pandemic in March 2020 and has only recently become fully operational again. Normal working practices have not been possible across the sector which is subject to continuous changes in restrictions.” He added, “The face of retail has changed dramatically, and it is vitally important we support retail skills requirements with a co-ordinated approach from the FE colleges.” Emma Finney, Innovation Manager, SERC’s Business Services Team said, “The Retail Recovery programme offered by the six Colleges of FE means that even the smallest, independent retailer can access support. The programme runs from August through to December 2021 and is bite-sized to build on skills and develop new ones - participants have access to the latest thinking on marketing, branding, digital and entrepreneurial skills whilst gaining sector desirable qualifications from Level 2 through to Level 5.

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OPEN F B U S I N EOR SS

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REVIEW : RESOURCE : RETRAIN The webinars will Review the landscape, Resource with funding, Skills, staff and Retrain to develop your people.

LAUNCH EVENT & SUPPORT AVAILABLE

Join Glyn Roberts, Chief Executive of Retail NI and FE College representatives as we review the impact the pandemic has had on the High Street and an overview of the support FE colleges can provide to the Retail Sector.

10 August 2021 10am

ACCESSING FINANCE

Support for small retailers, borrowing, managing cash flow, types of financing and raising finance against the order book.

12 August 2021 10am

PEOPLE MANAGEMENT

Attraction, Recruitment and Retention of staff for Retail & People Management Basics following the Pandemic.

16 August 2021 10am

Contact: Debbie Scott by emailing dscott@serc.ac.uk to book your place

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AL C I N H C TE SES S A L C R MASTE

Creating Your Brand Online

17 Aug | 10am-2pm

SWC

brenda.buchanan@swc.ac.uk

19 Aug | 10.30am-11.30am

SRC

mcnameemt@src.ac.uk

24 Aug | 10am-12pm

SWC

brenda.buchanan@swc.ac.uk

26 Aug | 9.30am-10.30am

SRC

mcnameemt@src.ac.uk

Introduction to Social Media

2 Sep | 10am-1pm

SERC

dscott@serc.ac.uk

Creating Your Brand Online

7 Sep | 10am-12pm

BMC

mmccabe@belfastmet.ac.uk

Visual Merchandising

7 Sep | 10am-11am

SERC

dscott@serc.ac.uk

Customer Ser vice

8 Sep | 10am-2pm

NWRC

laurence.arbuckle@nwrc.ac.uk

Marketing

15 Sep | 10am-2pm

NWRC

laurence.arbuckle@nwrc.ac.uk

Instagram for Retail

21 Sep | 10am-2pm

BMC

mmccabe@belfastmet.ac.uk

Engaging Online

14 Oct | 1pm-5pm

NRC

Cheryl.mcneill@nrc.ac.uk

Entrepreneurial Skills

21 Oct | 1pm-5pm

NRC

Cheryl.mcneill@nrc.ac.uk

E-Commerce Instagram for Retail Instagram Reels for Retail

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RETAIL ERY RECOV AMME PROGR RETAIL ENU M S L L I SK CUSTOMER SERVICE OCN Level 2 Customer Ser vice Oct 2021 2 days per week for 2 weeks 9:30pm-2:30pm NRC | Cher yl.mcneill@nrc.ac.uk

CMI/OCN Level 3 Customer Ser vice Jan 2022 delivered 1 day per week for 4 weeks 1:30pm- 4:30pm NRC | Cher yl.mcneill@nrc.ac.uk

OCN Level 2 Customer Ser vice 05/10/21 – 16/11/21 ever y Tuesday 5:30pm – 9:30pm NWRC | marc.mcgerty@nwrc.ac.uk

DIGITAL MARKETING OCN Level 2 Digital Marketing September 2021 fully flexible deliver y max of 12 weeks NRC | Cher yl.mcneill@nrc.ac.uk

OCN/City & Guilds Level 2 Social Media 07/09/21-23/09/21 – Tues 5:30pm-9:30pm SWC | Nicola.quinn@swc.ac.uk

OCN/City & Guilds Level 2 Social Media 02/09/21-11/11/21 – Thurs 10:00am-12:00pm SERC | andreakennedy@serc.ac.uk

OCN Level 4 Digital Marketing 13/09/21 – 29/11/21 Mon 5:00pm- 8:30pm SERC | andreakennedy@serc.ac.uk

OCN Level 2 Digital Marketing 21/09/21 – 14/12/21 ever y Tuesday 5:30pm to 9:30pm NWRC | marc.mcgerty@nwrc.ac.uk

OCN Level 4 Digital Marketing 22/09/21 – 23/02/22 ever y Wednesday 5:30pm to 9:30pm NWRC | marc.mcgerty@nwrc.ac.uk

OCN Level 2 Digital Marketing 06/09/21 – 13/10/21 Mon & Wed 6:00pm-9:00pm BMC | mmccabe@belfastmet.ac.uk

OCN/City & Guilds Level 2 Social Media 02/11/21-23/11/21 – Tuesday 5:30pm-9:30pm NWRC | marc.mcgerty@nwrc.ac.uk

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SWC.AC.UK

RETAIL ERY RECOV AMME PROGR RETAIL ENU M S L L I SK LEADERSHIP & MANAGEMENT ILM Level 3 Leadership & Management 06/09/21 – 04/10/21 ever y Mon 09:30am-1:30pm BMC | mmccabe@belfastmet.ac.uk

CMI/ILM Level 3 Leadership & Management 11/10/21 – 07/02/22 ever y Mon 6:00pm-9:30pm SERC | pmartin@serc.ac.uk

CMI/ILM Level 3 Leadership & Management 15/09/21 – 8/11/21 ever y Wed 6:00pm-9:45pm SRC | mcnameemt@src.ac.uk

CMI/ILM Level 3 Coaching & Mentoring for Super visors/Team Leaders 11/10/21 – 17/01/22 ever y Monday 6:00pm-9:30pm* NWRC | Clare.mclaughlin@nwrc.ac.uk

CMI/ILM Level 5 Leadership & Management 15/09/21-05/01/22 – Wed 5:00pm-9:00pm SWC | Nicola.quinn@swc.ac.uk

CMI/ILM Level 3 Leadership & Management 13/10/21 – 19/01/22 ever y Wed 6:00pm-9:30pm* NWRC | marc.mcgerty@nwrc.ac.uk

CMI/ILM Level 3 Leadership & Management 16/09/21-11/11/21 – Thurs 6:00pm-9:00pm SWC | Nicola.quinn@swc.ac.uk

CMI/ILM Level 5 Leadership & Management 14/10/21 – 12/01/22 ever y Thursday 5:00pm – 9:00pm NWRC | Clare.mclaughlin@nwrc.ac.uk

CMI/ILM Level 5 Leadership & Management 16/09/21-20/01/22 – Thurs 9:30pm-1:00pm SERC | pmartin@serc.ac.uk

*(additional tutorial sessions throughout)

CMI/ILM Level 3 Leadership & Management Oct 2021 1 day per week for 8 weeks 9:30am-1:30pm NRC | Cher yl.mcneill@nrc.ac.uk

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RETAIL ERY RECOV AMME PROGR

Glyn Roberts, Retail NI & Rachel Burns, Belfast Met

Glyn Roberts, Retail NI & Cher yl McNeill, Northern Regional College

Glyn Roberts, Retail NI & Emma Finney, South Eastern Regional College

Glyn Roberts, Retail NI & Clare McLaughlin, North West Regional College

Glyn Roberts, Retail NI & Aislin Trainor, Southern Regional College

Glyn Roberts, Retail NI & Nicola Quinn, South West College

FE COLLEGES - LEADING TOGETHER ON CURRICULUM EXCELLENCE

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