Covid 19 - Our Response

from Te Rūnanga o Ngāti Awa Annual Report 2020

by SONS OF SERIF - Graphic Design Studio

Te Mānuka Tūtahi and Mataatua Wharenui

Working in partnerhsip with Te Tohu o Te Ora o Ngāti Awa, we were able to respond to the impacts of Covid-19 at a whānau level, supporting the distribution of kai and resources throughout the Iwi. We also interfaced regularly with government agencies to secure resources and support to enable us to support Ngāti Awa.

Our operations at Alert Level 4 continued and was the ultimate test of our infrastructure with all staff across the group working from home. We were prepared for working from home weeks earlier thanks to a Business Continuity Plan and were able to meet and collaborate regularly online. Working in partnership with Te Tohu o Te Ora o Ngāti Awa to deliver a number of response packages during lockdown for our uri. With the increase in online activity there was a responding increase in hacking worldwide, and we were no exception to this particular phenomenon. After a small number of security breaches during lockdown, cyber security measures across the group were tightened and implemented and have proved to be successful in staving off any further attacks.

STATS

An online response package was provisioned that consisted of: • A COVID-19 page which would operate as an outreach to our uri, providing a single source of messaging from our Iwi organisations and official government sources. • Hepikarere (Uplift the Iwi) which provided fresh daily content for 51 consecutive days and help alleviate stresses and boredom associated with the possibility of being confined to our homes for an indefinite amount of time, and ranged from purakau to raranga workshops, with the most popular content being Kaumatua interviews that were sourced from our archives, TVNZ and Nga

Taonga. • A Backyard Photography

Competition was held that encouraged our uri to look at the spaces they were contained in and take photos of interesting things within these spaces. Over 70 entries were received with several entries being utilised in communications and media materials including this Annual

Report. • A Ngāti Awa Business page was put together during this competition and prize winners were encouraged to use prizes to purchase goods or services from Ngāti Awa Businesses.

Overall IT systems performed well, as part of our next steps we move from implementation to a future proofing stage to ensure IT infrastructure can withstand the rigors of the coming years and any challenges they may bring.

• 70,000 sessions during lockdown on NARA Online Catalogue • 140,000 page views during June 30 2019 – June 30 2020 • 1873 new users on TRONA website during lockdown • 278% increase in users from the 9 December to 10 December on TRONA website