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Income & Cost Levers
Our overhead base covers the remainder of our costs. This includes marketing, offices, travel, IT, and salaries.
Broking income
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Commission income
Targeted investment
Claims income
Using technology to enhance efficiency
Doing more with our cost base will help to improve our profitability.
Acquisition costs
Challenging costs
More for our money from suppliers
Overheads
This means being targeted in our investment, s saying yes to the 20% of actions that drive 80% of results.
We invested heavily in our people in 2022, alongside improving our benefits package. We won’t be changing that focus in 2023 where we identify areas in need of investment.
