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Lifestyle Shopping Experience at Lifestyle: Hearing and Speech impaired cashiers

Lifestyle – a huge clothing store in India dedicates about 4% of its entire staff to hearing and speech impaired people. Generally, they are employed as the cashiers or the folders. The maximum career stage that can be achieved is a cashier.

The prime reason for such an approach is lack of awareness of the actual efficiency levels that a special need person can achieve when provided with the right kind of training and motivation. All the special needs employees wear a BADGE that gives away their disability for the customers to understand. During the SALE time , they are withdrawn from cashier duties since they believe that they will unable to address queries efficiently due to high influx of customers during that time.