HIP Magazine Summer 2021 issue

THE ONLY MAGA ZINE FOR PLUMBING & HEATING STUDENTS

YOUR CLASSROOM COMPANION

BURNLEY

COLLEGE

SUMMER 2021

LE ARNER OF THE YEAR

2021

tion helps “The competi skills you’ve e th e s a c w o h s llege and learnt from co e” your workplac

R E N N I W T O M

R A C E

S N O I T A L U T A R CONG #HIP L0Y21

PLATINUM SPONSOR

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WiFi Inside

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EDITOR: SARAH EDWARDS sarah.edwards@sng-publishing.co.uk DIGITAL EDITOR: ALEX SOUTH alex.south@sng-publishing.co.uk SENIOR GRAPHIC DESIGNER: LEE OWEN design@sng-publishing.co.uk

WHAT A YEAR!

L

BUSINESS DEVELOPMENT MANAGER: PATRICK BLORE patrick.blore@sng-publishing.co.uk

ockdown. Social distancing.

Vaccines. What a bizarre academic year it’s been but you learners are an impressive lot. You’ve turned up, shown real resilience and kept a passion for your trade despite life not being quite what you’d hoped for at times.

BUSINESS DEVELOPMENT MANAGER: HEATHER THORP heather.thorp@sng-publishing.co.uk OPERATIONS MANAGER: EMILY HILTON emily.hilton@sng-publishing.co.uk MANAGING DIRECTOR: ZOË TANNER zoe.tanner@sng-publishing.co.uk TECHNICAL CONTRIBUTOR: Jerry Whiteley, CIPHE PRINTERS Stephens & George, Wales

GENERAL ENQUIRIES To subscribe to HIP Magazine call 0121 606 3016 or subscribe online at www.hip-magazine.co.uk

DISCLAIMER HIP Magazine is published by SNG Publishing Ltd (SNG).

All content and artwork is © SNG Publishing Ltd or its contributors and SNG is a trade mark of SNG Publishing Ltd. No part of HIP Magazine may be copied, transmitted or published in any form or by any means without prior permission.

Although SNG has made every effort to ensure the accuracy of this publication, it does not verify any claims or other information appearing in the advertisements contained in HIP Magazine. It therefore cannot accept any responsibility whatsoever for consequences that may arise from the content or artwork contained in HIP Magazine, including any errors or omissions or any opinions or advice given therein.

This publication and its content is not a substitute for professional advice on a particular matter.

We’ve made sure there’s loads of interesting stuff inside this issue including our Learner of The Year results. We’ve been blown away by the quality of your entries. We were determined not to let something like a global pandemic prevent our flagship competition going ahead and with some clever tweaks to ensure everything was covid secure and within social distance guidelines we pulled off one of our best ever!

Our Summer issue always marks the end of the academic year, and, for some of you, the end of your course. Keep doing what you’re doing – you’re all awesome!

Sarah Edwards Editor

“We were determined not to let something like a global pandemic prevent our flagship competition from going ahead” SEARCH FOR HIP MAGAZINE

Advertisements are accepted for publication in HIP Magazine only upon SNG Publishing Ltd standard terms of advertising.

© SNG Publishing Ltd, 2021

EDITOR'S NOTE 02

H IP I SU MME R 2 0 2 1 I E D I TO R ' S N OT E

FEATURES 02 Editor’s Note 05 Digital Column

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06 HIP Learner of the Year 2021 11 Apprentice Voice 12 What’s in your Toolbag? with Matt_Boilerman 14 Trade Bodies and Associations 18 New Makita Tools 19 The Best of Both Worlds

LE ARNER OF THE YEAR

2021

22 Check Valves

12

23 Let’s Hear it for the Girls!

25 Interview with Andy Cam 27 This or That?

31 20 Questions with Isabella Stagg 33 Pipe Dreams 34 Getting to Know Installation Frames 35 FAQ: Electric Showers

34

25

36 Why Choose Sustainable?

39 Water Treatment Training 40 Training Platforms 41 Worcester Bosch's LPG Boiler 42 Spot the Difference?

44 The Return to Reality: Mixed Emotions 46 Lowdown on Heat Pumps 48 Hall of Shame

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57 Learner of the Month

EXERCISES 50 Cold Water Regulations 52 Hot Water 54 Central Heating 56 Wordsearch: Unvented Hot Water systems

CONTENTS C ON T E N T S I S U M M E R 2021 I H IP

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BECAUSE YOU’RE SERIOUS ABOUT YOUR CAREER WE’RE SERIOUS ABOUT YOU Founded in 1936, Graham the Plumbers Merchant has always been serious about supporting everyone in the industry. That’s why we offer the same welcome to students and apprentices as we do to those who’ve already earned their stripes. Our support of HIP Learner of the Year 2021 recognises that everyone has to start somewhere, and the best place we believe is with us.

To find out more visit grahamdirect.co.uk today.

Although life is slowly getting back to normal with colleges mostly reopened and welcoming you back into workshops, it’s inevitable that you have missed out on a big chunk of education during the prolonged lockdowns.

Luckily at HIP, we have a mass of learning resources for you to check out on our website. From ‘How-to’ and product videos, to online quizzes and the answers to the exercises you can find at the back of this magazine, just head over to hip-magazine.co.uk and explore the ‘Student Resources’ tab.

LEARNER OF THE MONTH

But what about practical work? We’ve got you!

Each month we run the HIP Learner of the Month Award over on our social media channels where you can tag #HIPLOTM in a photo of your practical work.

There are always spectacular prizes up for grabs including plumbing bundles, top ends tools, technology, vouchers and much more! The best part of it all? You can enter every single month and be in with a chance of winning.

So don’t forget to snap a pic when you finish up on a job.

F O L L O W

SEARCH FOR HIP MAGAZINE

GET IN TOUCH!

DIGITALDIGITAL COLUMN COLUMN ITAL G I D DIGITAL DIGITAL UMN L O C COLUMNCOLUMN DIGITALDIGITAL COLUMNCOLUMN DIGITALDIGITAL COLUMNCOLUMN DIGITALDIGITAL COLUMNCOLUMN

We’ve got a winner!

It’s been an awesome journey and we’ve seen some incredible work.

Official Van Sponsor

Official Van Sponsor

In order to keep to social distancing guidelines, this year’s competition took a slightly different structure but was just as challenging for the learners!

ROUND ONE:

LE ARNER

Level 2 and Level 3 learners from across the country were chosen by their lecturers to represent their college in Round One, in which they completed an online written test to showcase their knowledge.

OF THE YEAR

2021

LIVE FINAL The six regional winners (listed below) undertook a 6-hour practical test with a technical expert judging their work for the chance to become the HIP Learner of the Year 2021.

Jacque Taylor-Vine The Grimsby Institute Alex Robinson Tyne Metropolitan College Tom Race Burnley College Peniel Kwakye Harrow College Joe Gubbins Petroc Barnstaple

ROUND TWO: The top two scorers from each of the six competition regions completed a series of fault-finding exercises and participated in a ‘Professional Discussion’ video call for the chance to represent their region at the live final.

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H IP I SUMME R 2 0 2 1 I LOY 2 0 2 1

Josh Morales Coleg Llandrillo

Alex Robinson Tyne Metropolitan College

HIP JUDGE:

Joe Gubbins Petroc Barnstaple

Our Head Judge was Jerry Whiteley, Technical Manager at the Chartered Institute of Plumbing and Heating Engineering, who assisted with the creation of the assessments for the learners, leading the Professional Discussions and scoring the learners’ work in all rounds.

In addition to Jerry, the judges for the finals were: Sam Hayes Fernox Project Engineer – Physical Devices at Fernox.

Thomas Cook WIAPS Manager at Watersafe.

Rob Edmonds Water Fittings Enforcement Team at Anglian Water.

HIP SPONSORS:

Jacque Taylor-Vine The Grimsby Institute

Official Tool Sponsor

Josh Morales Coleg Llandrillo

Official Van Sponsor

Fernox Global Marketing Director Francine Wickham said: “Fernox is delighted to be the Platinum sponsor for HIP Learner of the Year 2021. Fernox has a long history of supporting education and training to promote best practice, and meet regulatory and efficiency requirements within the plumbing and heating industry.

Peniel Kwakye Harrow College

“In today’s challenging times, it is even more vital that this work continues so that the next generation of heating professionals are given the opportunity to develop their skills, be recognised for their achievements and be encouraged to pursue their chosen careers.”

PRIZES

£1 ,000 CASH!

We had some fantastic career-boosting prizes, including £1,000 cash for the winner and £500 for the runner-up from Fernox plus some awesome products donated by the sponsors.

Tom Race Burnley College

LOY 2021 I S U M M E R 2021 I H IP

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MEET THE RUNNER UP Joe Gubbins, Level 3 at Petroc Barnstaple, was the runner-up of this year’s competition. Here’s what he had to say.

HIP: Has taking part in the competition changed how you feel about your abilities?

Joe: I feel really good. I’m really glad I came this far – I’m really happy with myself. I feel like I’ve learnt a lot and my confidence has been really boosted.

On 21st May, after three rounds of competition and some incredible demonstrations of plumbing ability, Tom Race, a Level 2 apprentice at Burnley College, was announced as our HIP Learner of the Year 2021. We caught up with him to ask what winning the competition meant to him.

HIP: What was the best thing about the competition?

Joe: I’ve learnt so much, it’s boosted my capabilities and my confidence and it shows if you put your mind to something, you can do it.

HIP: What would you say to people considering entering in 2022?

Joe: I’d say don’t think twice about it. Just go for it and do it. Just go for it.

“I feel like I’ve learnt a lot and my confidence has been really boosted”

JOE GUBBINS PETROC COLLEGE, BARNSTAPLE

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H IP I SUMME R 2 0 2 1 I LOY 2 0 2 1

HIP: How does it feel to win the competition?

Tom: I’m shocked! When I got the phone call this morning it was a surprise - I didn’t expect to get to the finals let alone win the competition, so it means a lot.

I’m really proud and my boss is really proud of me too so it’s just amazing to win.

HIP: How did you hear about the competition?

Tom: While I was at college last year I saw the competition taking place. I asked my tutors what was going on and got some more information. Then I spoke to last year’s Burnley College contestant. He said he enjoyed it and that it was a good test, so I spoke to my tutor about doing it and it went from there really.

MEET THE WINNER TOM RACE

“It was a tough challenge but I don’t like doing the same stuff over and over. I thoroughly enjoyed the experience and it was a really good test of our abilities”

HIP: What was the competition experience like?

HIP: Why should people enter the 2022 competition?

Tom: It was a tough challenge but I like a challenge, I don’t like doing the same stuff over and over.

I thoroughly enjoyed the experience and it was a really good test of our abilities. I would recommend doing it.

Tom: I think people should enter the HIP Learner of the Year competition next year because it’s a really good challenge and it helps you showcase all the skills that you’ve learnt from college and with your workplace. You get to win some great prizes from all the great sponsors. It’s a really good way of testing yourself and putting into practise what you’ve learnt already.

HIP: What made you choose plumbing as a career?

Tom: Burnley College enticed me into plumbing when I went to do a taster day. I did all the different trades but the plumbing activities were the ones I enjoyed the most, so that’s the reason enrolled on plumbing to be honest.

HIP: What are you going to do with the prizes?!

Tom: I’m thinking about buying a new drill because I wanted one for a few months now, so now I’ve got the money to do it and all the other ones will come in handy as and when. I need them so I’m really grateful!

Pioneering for You

STEP INTO THE VIRTUAL WILO-WORLD Wilo’s latest digital innovation enables you to virtually experience Wilo’s products, systems, solutions and learn more about fitting scenarios.

Wilo-World provides a virtual ‘real life’ experience, allowing you to enter buildings and landscapes, as well as learn more about pumps and how they are installed.

Offering the perfect learning experience for apprentices, Wilo-World features a specific ‘Housing & Living Zone’ where the focus is on water supply and wastewater disposal, but also on heating, air conditioning and cooling. All references shown are real scenarios and the installed pump systems also correspond to real installation situations.

Realising the importance of digital support and resources for apprentices, the platform also offers a variety of product information videos as well as access to virtual pump rooms within different applications.

To find out more scan the QR code or visit: wilo.com/gb/en/Wilo-World.html

T: 01283 523000 | E: sales.uk@wilo.com | www.wilo.com/gb/en twitter @WiloUK | � @wiloukltd | � @teamwilo

We asked learners and those already in the trade to tell us the issues that are affecting them, with experts across the industry helping to answer questions and provide advice. Got something that's concerning you?

Get in touch and we’ll get your question answered!

@ABPLUMBINGHEATING_BEN (BEN GRADDON) Apprenticeships need to be pushed more in schools rather than just the typical A-level route.

While I wholeheartedly agree that apprenticeships need to be given more prominence in schools, there are some signs the situation is improving. For too long, apprenticeships and vocational qualifications have been seen as second best whilst schools openly favour academic routes such as A-levels. In 2019, research by Careers England highlighted that only 10% of secondary schools had sufficient funding for career advice services - a symptom of a system that invests in and measures exam grades above all else.

With the Government’s renewed focus on STEM subjects and the introduction of T-Levels as an alternative to A-Levels, technical and vocational education is being given a new-found prominence and with it, we hope, attracting a more diverse interest in apprenticeships.

Got a question for our industry experts? Get in touch and we will do our best to get your question answered! Send your question to editor@sng-publishing.co.uk

It’s important to note that apprenticeships can only truly take off with significant support for the small business owners required to provide them. The CIPHE highlights these issues in its new manifesto and will continue to make the point that, whilst an increased focus on technical routes in education is a positive first step, there is much more to be done before apprenticeships really do sit at the centre of the Government’s ‘green industrial revolution’.

Tim Sainty Membership Director CIPHE

@RUSSHAKA (RUSS HACKER) I’m concerned about information gaps in college courses.

Utilise the support available in your college: You’ll get 3-month progress reviews throughout your course, with your Mentor and Tutor. Bring up any concerns you have during those. Mock exams will help identify any gaps in knowledge. Utilise your Personal Tutor.

Never be afraid to ask a question, and always ask for support. Your college support team will help you with everything from studying issues, mental health, finance, partner issues - there is nothing they can't help you with.

Consistent learning: It’s important that you​ work at home and study consistently rather than trying to cram everything into the last few months. Read a section of your ​text book every night – just ten minutes really works. Or watch a YouTube video on different parts of your course. Mix it up to keep it interesting.

Know your learning style: Some learners work best making notes from white boards, others from handouts. Some students prefer videos or demonstrations, others group discussions. Think about your own learning style – do you learn best from seeing, hearing, reading/writing or doing? No one is ever 100% one type of learning style, just try to find yours.

Most of all it’s important to be selfmotivated: You get out of something what you put in. Never be afraid to ask a question (no matter how stupid you may think it is) or put your hand up and say you don’t understand something.

Tony Sandon Gas, Heating and Plumbing Lecturer City College, Norwich

APPRENTICE VOICE A PPRE N T I C E VOI C E I S U M M E R 2021 I H IP

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WHAT’S IN YOUR TOOL BAG?

MATTHEW WILLIAMS AKA MATT_BOILERMAN Matthew started his apprenticeship at British Gas in 2007 as a Technical Engineer.

Back then you either chose a Technical or Installer route, so the training was very much service and repair concentrated.

Matthew says, “I will always be grateful for the quality of the training - the British Gas Academy in Dartford was a brand-new facility, we were literally one of the first groups through the door. In the field I was very lucky, there were a lot of experienced engineers on my patch to gain knowledge from during my time out of the academy.”

After 11 years fine-tuning his skills in the field, Matthew joined Carshalton Boilers in Sutton, Surrey.

Working for a small, family-owned company, he’s been able to explore and gain knowledge in other areas of the job, including completing a commercial qualification in 2020.

> UNILITE PL-3 A lot of light in a very small package. This slimline inspection light fits effortlessly in your tool bag, and does a brilliant job at illuminating your working area inside the boiler. With its magnetic bottom, you can just stick it on the inside of the casing and crack on with the job.

matt_boilerman “My favourite aspect of my job is diagnosis and repair. That’s where I get the ultimate job satisfaction, fixing that job that so far no one else has”

HOT TOOL TIP I ALWAYS SAY THE TOOL MARKET IS LIKE THE FOOTBALL TRANSFER MARKET. THE QUALITY PLAYERS ALWAYS COST MORE, BUT THE QUALITY PLAYERS ALWAYS WIN YOU GAMES.

> NERRAD SUPER WIDE STUBBY WRENCH This adjustable wrench is short but has a nice wide 32mm jaw.

Loosening unions on water or gas connections inside combination boilers can be challenging due to a lack of access space. This stubby wrench will give you decent purchase for the most stubborn of connections.

> WERA TOOL CHECK PLUS A must-have for any boiler service engineer. A selection of sockets and a mini ratchet, for all those hard to reach places inside the boiler. Along with a mini screwdriver with a selection of bits, it copes with anything from removing casing screws to adjusting gas valves.

> KNIPEX MINI PLIERS SET When the adjustable wrench fails, the pliers always come to the rescue! The cobra grips can help get out that rounded-down screw or nut, and the flat jawed pliers are great for any small unions or even rad valves.

> TELESCOPIC MAGNETIC PEN TOOL A top tip for any engineer! Not only could this save your day when trying to retrieve that screw you just dropped down the back of the boiler, but it’ill also help you identify blockages in copper system pipework. Copper that is blocked with sludge will produce a magnetic attraction!

> UNILITE UR4.5 This tool bag from Unilite is top quality, from its comfort to carry, to most importantly its storage applications. Not many trips back to the van!

WH AT 'S I N YOU R TOOL BAG? I S U M M E R 2021 I H IP

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WHAT’S THE FUSS? TRADE BODIES & ASSOCIATIONS

With so many trade bodies and associations to choose from, how are students and apprentices meant to know which is the right fit? Richard Harvey, Commercial Director for Plumbing and Heating at Wolseley Plumb & Parts, has broken down exactly what you need to know to make the right choice.

APHC

CIPHE

SNIPEF

OFTEC

The Association of Plumbing & Heating Contractors (APHC) is a not-for-profit trade body committed to helping contractors across England and Wales.

The Chartered Institute of Plumbing and Heating Engineering (CIPHE) is a hugely popular professional body, specifically designed to help support contractors and their businesses.

The Scottish & Northern Ireland Plumbing Employers Federation (SNIPEF) helps to keep contractors ahead of the competition and up to speed with industry changes in Scotland and Northern Ireland.

Oil Firing Technical Association (OFTEC) supports heating and cooling professionals in the oil and solid fuel sectors to promote the highest level of technical standards.

BENEFITS INCLUDE: ▸ A 'stamp of approval' for your quality of work ▸ Free unlimited access to technical, legal and commercial advice ▸ Discounted training programmes ▸ Discounted products and services www.aphc.co.uk

BENEFITS INCLUDE: ▸ Journals and technical publications ▸ A dedicated technical helpline ▸ CIPHE logos, stationery and document templates ▸ A free purpose-built Smart Pension ▸ Vans specifically designed for installers www.ciphe.org.uk

BENEFITS INCLUDE: ▸ Business schemes and services ▸ Employment advice, industrial relations and technical support ▸ Private medical insurance ▸ Listing on the ‘Need a Plumber’ website and the Government’s approved list of registered installers snipef.org

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H IP I SUMME R 2 0 2 1 I T R AD E B O D IE S AN D A S SOC I AT I ON S

BENEFITS INCLUDE: ▸ Access to course and assessment material ▸ Exclusive memberships ▸ Assistance to improve technical abilities and find new work www.oftec.co.uk

When the average road is anything but average The new Caddy Cargo with 4MOTION all wheel drive For whatever comes next 4MOTION available as an option. www.volkswagen-vans.co.uk

25 % off KNIPEX Student toolkits!

As an apprentice, filling your toolbox with the best tools to get the job done is vital.

But how do you know which tools to start a professional toolkit with? To help you, KNIPEX has put together two special student kits.

25% off for Students & Apprentices Use Discount Code: KNIP25 at checkout www.primetools.co.uk For more information contact info@knipex.co.uk

£ 89.25* RRP £ 119.00

Basic Plumbing Kit > Combination Pliers > Diagonal Cutter > Pliers Wrench > KNIPEX Cobra® Water Pump Pliers PrimeTools Stock Code: KPXPBA100

£ 161.25* RRP £ 215.00

Save

25ow%! n

Premium Plumbing Kit > Control Cabinet Key “DoubleJoint“ > Combination Pliers > Diagonal Cutter > Pliers Wrench > KNIPEX Cobra® Water Pump Pliers > KNIPEX TubiX® Pipe Cutter PrimeTools Stock Code: KPXPPA101 *+ VAT

KNIPEX Quality – Made in Germany

David Barnes, Marketing Manager of KNIPEX, looks at the tools which could form the foundations of your first professional toolkit.

3 Water Pump Pliers > The ever-popular KNIPEX Cobra® Water Pump Pliers can be set to the desired size by the push of a button > Fine size adjustment ensures optimum handle position > Box-joint construction prevents the pliers pulling to one side when in use > A user-friendly guard prevents fingers being pinched!

4 Cabinet keys

1 Pliers and cutters > Combination Pliers and Diagonal Cutters are key tools for plumbers: Cut, grab, nip and twist items, even in the most cramped and hard to reach areas! > Whether it’s tightening nuts and bolts, bending, pressing or gripping, the Pliers Wrench from KNIPEX is an indispensable allrounder > Suitable for every plumbing and heating engineer’s toolbox > Check out our YouTube or social channels for hints, tips and How To’s

> Believe it or not, accessing cabinets, cupboards and water closets will be necessary in your day-to-day work, especially if you do any work in offices, local authority or commercial buildings > The KNIPEX DoubleJoint, a simple but universal cabinet key, will more than pay you back, saving you hours of needless chasing and borrowing cabinet keys!

2 Pipe cutting > As a plumber, you will be doing a lot of this so getting a decent pipe cutter in your tool bag is essential! > The KNIPEX TubiX® pipe cutter makes it easy to cut pipes up to 35 mm in diameter and with a wall thickness of 2 mm accurately > The QuickLock single-handed adjustment will save you a lot of time and effort!

Keep up-to-date with KNIPEX tools

knipex_uk

knipex.uk

knipex_uk

knipex-tools-uk

www.knipex.com

THREE NEW MAKITA TOOLS We’re excited to announce that Makita has launched three new tools in its XGT range: the Rotary Demolition Hammer, 216mm Slide Compound Mitre Saw and 230mm Angle Grinder. All feature Makita’s brushless motor technology and the benefits of cordless technology. > GA038GZ07 40VMAX BRUSHLESS 230MM ANGLE GRINDER

> HR005GZ01 BRUSHLESS ROTARY DEMOLITION HAMMER

▸ 230mm wheel diameter - the largest angle grinder in the XGT range

▸ rotary hammer and hammeronly operating modes

▸ ergonomic soft grip on the tool body and a side handle that can be mounted on either side

▸ compatible with SDS-MAX chisels, drill bits up to 40mm and core bits up to 105mm

▸ wheel cover position can be adjusted without the need for tools

▸ variable speed trigger - up to 500rpm and 2900bpm

▸ engineered for low levels of vibration

▸ Active Feedback Sensing Technology to shut down the tool if the rotation speed reduces suddenly

▸ AFT system - an electric brake stops the wheel quickly when the motor is switched off and an anti-restart function prevents accidental start-up.

▸ soft no load function and AntiVibration Technology to reduce the levels of tool vibration.

> LS002GZ01 40VMAX BRUSHLESS 216MM SLIDE COMPOUND MITRE SAW ▸ easy-to-set mitre range of 60° and a 48° bevel range in each direction ▸ includes Makita’s Deep and Exact Cutting Technology ▸ improved dust collection when fitted to an extractor ▸ soft start and constant speed control functions plus an electric brake to stop the blade in seconds.

Kevin Brannigan, Marketing Manager at Makita UK said: “Our XGT range of 40VMax tools offers all the benefits of cordless power, such as greater flexibility and improved safety, for the highest demand tasks in the toughest environments.

The launch of these tools is the latest in a series of new XGT products introduced in recent months as we continue to invest in product development to give customers greater choice.”

For more information visit: www.makitauk.com

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THE BEST OF BOTH WORLDS

In college you’re probably used to seeing just two types of pipe tube cutter - the traditional tube cutter and the C-shaped cutter. Now Nerrad Tools have brought out a brand-new, best of both worlds cutter, designed to cut copper and stainless steel tubes with the advantage of being able to be used in tight spaces – and we’re sure every plumbing and heating apprentice will find themselves working on a job in a cramped space!

So what’s so special about the Adjustable Ratchet Action Copper Tube Cutter? ▸ the Internal Cutting Mechanism rotates independently from the outer body, ideal when working with tubes that are close to the wall ▸ the tight ratchet action requires just 30 degrees movement to operate, so it’s easy to use in confined spaces ▸ includes the NT4067 which can cut 67mm tube in situ, making it an ideal time saving tool.

HOW TO GUIDE > STEP ONE

01

Place the cutter onto the tube, keeping the tube between the rollers. Tighten by twisting the black handle clockwise until the cutter wheel makes contact with the tube.

> STEP TWO

02

Pull the black handle out and pull it away from the cutter opening.

Remember, a pull away from the opening is a cut, pushing towards the opening is using the ratchet.

> STEP THREE Continue to use the ratchet action until the silver body has fully rotated and is flush with the outer body.

03

> STEP FOUR When the black handle clicks back inward, twist it to adjust the load on the wheel, pull it out again and push away from the opening once more.

04

For more information visit: www.nerradtools.com

Remember, “Click, Twist, Pull, Push!”

TOOL S I S U M M E R 2021 I H IP

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NO CORD, NO BRUSHES, NO KEYS –THE BRUSHLESS X-LOCK SOLUTION Work is easier without an electric cable holding you back, but are cordless tools strong enough for every task?

Thanks to brushless technology, cordless convenience now goes much further. The innovative technology brings you the same power and performance as corded tools. The cordless power for the Bosch Professional GWX 18V-7 Angle Grinder is equal to a 700w corded grinder, thanks to the efficient brushless motor.

The GWX 18V-7 angle grinder is compatible with a multitude of accessories, and suitable for a wide range of heating and plumbing applications such as: intricate tile cutting and cement board cutting.

Compatible with X-LOCK accessories, the original X-LOCK changing system by Bosch provides you with a wide range of high quality accessories you can change in a matter of seconds.

It’s easy to switch angle grinder accessories with just one simple click.

For polishing tasks Bosch Professional offers polishing discs, sponges, felts and fleeces for the perfect final shine. The X-shaped interface of the grinders head and the accessory allows easy and effortless set up.

Bosch’s compatible dust extractors make for an easy clean up as well as creating a clearer, safer space for you to work. The GDE 115/125 FC-T Professional and GDE 125 EA-T Professional are both lightweight and a great addition to the GWX-18V-7 Professional Angle Grinder, the full-cover shape provides enhanced dust extraction for virtually dustfree work.

Lightweight design and slim grip size for convenient and versatile cutting Change discs in seconds with X-LOCK innovation

New design auxiliary handle

Keyless protection guard

Ultimate Performance. Maximum Freedom.

GWX 18V-7 PROFESSIONAL X-LOCK ANGLE GRINDER TECHNICAL DATA GWX 18V-7 PROFESSIONAL Disc size 115 / 125 mm Spindle X-LOCK No-load speed 11,000 rpm Weight without battery 1.6kg

SINGLE OR DOUBLE

Backflow in homes is bad news, however, check valves can prevent it.

We spoke to Richard Bateman, Product Marketing Manager at RWC, to find out about check valves and how they help.

B

ackflow is caused by differences in pressure between the mains supply and a water system and can lead to serious problems, such as contaminated water.

Because of its dangers, all five categories of the 1999 Water Supply (Water Fittings) Regulations for England and Wales require the installation of devices to protect against backflow. The most common devices are check valves, which ensure water flows one-way, stopping backflow re-entering and contaminating supplies.

Check Valve options Single check valves - Type EA (verifiable) and EB (non-verifiable) – for fluid category 2 applications.

> CHECK VALVES It’s vital to know where to install check valves, with placement needed as close to the risk point as possible. For example, in a fluid 2 category application where a mixer tap is “passing” and allowing hot back down the cold supply, the valve should be placed on the cold supply and as close to the tap as possible.

“It’s vital to know where to install check valves, with placement needed as close to the risk point as possible” Double check valves – Type EC (V) and ED (NV) – for fluid category 3 applications.

No matter the application, it’s important to prevent backflow from happening, which RWC’s range of single and double-check valves can do – including JG Speedfit, Reliance Valves and SharkBite. RWC say they are committed to providing the vital products and advice all installers need to prevent backflow.

For more information visit: www.rwc.com

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LET'S HEAR IT FOR THE GIRLS!

Being one of the hand-picked members of Saniflo’s 100-strong network of plumbing engineers is no mean feat. According to customer feedback, female-run Saniflo Services is one of the best out there.

“Gender is never an issue – customers are very happy as long as the job gets done”

> HISTORY ▸ Founded in 2002 as an authorised Saniflo engineer covering Devon and Cornwall ▸ Lyn Bester Johnson takes the business on in 2003 ▸ In 2005 Kathleen Kosh joins part-time ▸ Business grows and receives excellent customer feedback ▸ Kathleen re-joins in 2019 ▸ Award for “Best Independent Plumbing & Technical Services 2020 - Cornwall” at the Southern Enterprise Awards

> WHY SANIFLO? Some plumbers just don’t like installing macerators, but the ladies at Saniflo Services look at the wider picture.

“It’s all about what you can achieve with a Saniflo not the product itself.

We have installed them on boats, in houses, hotels, cafés – any location that requires extra facilities where traditional drainage is not available.” > BEING A FEMALE IN THE PLUMBING SECTOR

▸ 2021 - Richard Squires joins the team ▸ New van arrives to replace the outgoing workhorse that clocked up 105,000 miles!

According to Lyn, being a female plumber is not a barrier in the sector.

With integrity and the right skills there is opportunity. Gender is never an issue – customers are very happy as long as the job gets done.

> CAREER ADVICE FOR APPRENTICES ▸ Qualifications are important. Basic English and Maths underpin any career and of course open the door to more learning opportunities ▸ Build reputation – know your stuff and do the simple things well – communication, timeliness, punctuality ▸ Never underestimate how important it is to actually turn up on time and do the job properly. > MARKETING Social Media is your friend. Post examples of work, encourage reviews and be interesting.

For more information visit: www.sanifloservices.co.uk N E T WORK OF E N GI N E E R S I S U M M E R 2021 I H IP

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INTERVIEW

WITH ANDY CAM We had a chat with Andy Cam, the owner of CosyWarm Central Heating and Plumbing in Sheffield. He's been in the business for more than 40 years so he knows a thing or two!

HIP Magazine: How did you start out in the plumbing trade?

HIP: How does social media affect your business?

Andy Cam: When I left school I went into fibrous plastering, which I soon realised was not for me! Jobs were scarce and a recession was upon the UK. There was a 6-week course available where you could try out different trades. The last one of the last week was plumbing - it was then I realised that ‘I Love Plumbing’.

AC: This has been a game changer for me as it has helped elevate my business. Social media is key to keeping updated on new products and sharing ideas and tips. It creates a community of like-minded individuals who can learn from and support one another. Through Twitter and Instagram I have made some good friends, too. It’s also good for consumers when they want to check out the standard and services I offer. I’m just launching my YouTube channel - so watch this space!

HIP: What advice would you give someone just starting out?

AC: Really listen to what is being asked of you. Ask questions - the more you ask, the more you will understand. The big one for me is to be punctual, whether that’s with your employer or at a customer’s property.

HIP: What tool could you not do without?

AC: My Knipex Cobra Grips. They are really versatile, hand-friendly and can be used on the smallest nut to the widest wastes and traps, so one pair does everything.

HIP: What's changed during your career?

AC: My hair colour! No seriously, when I first started out everything was manual and time consuming, like wiping lead joints! Now I am using my Rems mini press gun to make joints on copper pipe. And instead of getting tangled up in loads of wires coming from the electric tools, everything is now battery-operated – much easier.

HIP: What do you wish you knew more about?

AC: Air source heat pumps, renewables and what the next generation of heating products is going to look like.

HIP: What's your favourite thing about your job?

AC: Helping people – solving problems and making my customers happy. I love a good boiler installation, but not so much the paperwork side of running a business.

WHAT I’VE LEARNED : People skills: how you talk and approach people makes a huge difference. Don’t over promise and under deliver!

HIP: What's been the biggest waste of money career wise?

AC: From an expense point of view, years ago I did leaflet dropping in my local area. So many dropped and very little return in actual jobs. Today it’s totally different when marketing your business - social media is amazing and it’s free!

@CosyWarmPlumber @I_love_plumbing

I N T E RV I E W I S U M M E R 2021 I H IP

25

WITH Y U ALL THE WAY...

A series of E-learning courses, online calculation tools, How-to videos and installation guides are some of the many ways Hep2O can provide support for students and apprentices. Plus, with a rating of 9 out of 10 for quality and a 50-year guarantee, it’s no wonder installers can feel confident of doing a great job every time with Hep2O. For added assurance, Hep2O also features In4Sure™ secure jointing technology for a perfect push-fit. It’s compatible with copper and the coiled pipe stays flat, which makes every job quick and easy, but don’t take our word for it, try it yourself and request your free test pack now from:

www.hep2o.co.uk

T H S I A H T T OR Ever wondered how you compare to other plumbers with your on-site preferences?

We took to Instagram to find out what the majority prefers in a game of This or That.

Which would you choose?

TOOLBAG

TOOLBOX

52%

48% TEA

% FEATURE 37 THIS OR THAT

COFFEE

63

%

FREE TOOLS FOR LIFE

FREE VAN NOW

CHATTY CUSTOMERS

QUIET CUSTOMERS

THEORY WORK

PRACTICAL

REPAIR

NEW INSTALL

52% 40

%

09% 58

%

48% 60

%

91%

42

%

T H I S OR T H AT ? I S U M M E R 2021 I H IP

27

1961

Greenstar 4000

The best, reborn.

Created from the DNA of the UK’s best-selling Greenstar i With the new Greenstar 4000, we’ve kept everything we know you love and then raised the bar with the ease and speed of installation, commissioning and servicing, along with its increased hot water efficiency and control. All for the same price as the loved boiler it replaces.

Welcome to the Greenstar 4000 – it’s the best, reborn.

worcester-bosch.co.uk/4000 *Terms and conditions apply. Excelerate members, who are non-Worcester Accredited Installers, can achieve these guarantee lengths with an additional £150 payment to Bosch Thermotechnology Ltd. via your Excelerate account after the boiler has been registered.

Full terms and conditions can be found online via your Excelerate account. †With Greenstar Intelligent Filling System accessory.

20 ?

What’s for lunch today y err sauce A bacon, brie and cranb by the sandwich toasted made lke Fo stone, best sandwich shop in The Turtle and the Bear.

QUESTIONS You might recognise Isabella Stagg. She's a plumbing and heating apprentice and a previous finalist for the HIP Learner of the Year competition. She says, “The competitions are great fun!”

Favourite tool brand?

Milwaukee.

Favourite franchise?

Travis Perkins or Screw fix.

Cats or dogs? of them!

Dogs - I have 5

ee words?

Describe yourself in thr stworthy. tru s, Competitive, generou Which is your favourite holid ay?

Going on a ho rse riding holid ay in Spain.

What’s your claim to fam e?

I was a finalist in the HIP Learner of the Year competition!

ur career?

Biggest influence on yo My mentor, Graham.

Describe a plumber in three words?

Friendly, passionate, stubborn!

Top three bucket list dreams?

Italy, Three Peak challenge, skiing in Canada.

Best part of your job?

Boiler changes. terrible at?

What job would you be ! job An office

Coffee or tea?

Tea.

Favourite influencer?

The Blonde Plumber.

Are you usually early or late?

Early.

Childhood dream job?

Professional horse rider.

@ b_staggy

What skill would you lik e to have?

Carpentry.

Worst part of your job?

Toilets and lofts!

Eggs - fried, poached or scrambled?

Poached but I like all of them.

What superpower would you like?

Super strength.

TRAINING DIRECTORY

Mikrofill Systems Ltd Course: The filling of commercial heating & chilled water systems

#HelloPro Wieland Electric

Course: The future of modular services

A CIBSE approved course of 1 hour, 30 mins. The timeline of prefabricated wiring from the early adopters, to the current time and cutting edge designs.

Second generation systems and the reasons for their evolution. Considerations This presentation covers both historical and modern methods of filling when utilising faster, safer, smarter, more reliable methods of installation and and accommodating expansion in hydronic systems. the reasons to reduce time, cost and programme. The latest standard In addition the CPD touches on the regulations for backflow prevention on IEC61535 covering the new legislation for modular services in addition to Britain’s favourite pipe carrying product commercial LPHW/CHW systems. associated standards to be considered.for Assessment of good practice and understanding the typical benefits experienced by the client, consulting heating and plumbing engineers, just got better. engineer, main and sub-contractors. For more information go to www.wielandmetalynx.co.uk Email: info@mikrofill.com Telephone: 03452 606020

• New - Optional PVC lining.

Telephone: 01483 531213

Nortek Global HVAC UK

Xylem Water Solutions UK • New - Aerodynamic nose cone.

• Plus - Dual openings. Course: Independently crash tested.

FREE CPD modules for the

Course: CPD Modules

Email: training.uk@wieland-electric.com

• New - O-ring seal to reduce water ingress.

• New - Integral lock housed inside the tube.

Industry Nortek Global HVAC (UK) Ltd has launched a range of Continuing Professional Development (CPD) courses on best practice for heating systems aimed at industry professionals including specifiers and building consultants.

As a leading manufacturer of total integrated heating, ventilation and cooling solutions within a diverse range of industrial market sectors, experts from Nortek are available to visit your offices to deliver the CPS accredited courses, which count towards annual CPD points requirements.

services market leadingbuilding capacity.

Available now!

To book a Nortek lunch and learn session please see details below:

Email: traininguk@xyleminc.com Telephone: 01297 630 230

Email: cpd@nortek.com Telephone: 01384 489700

T. 0151 319 2931 Parker Hannifin E. sales@rhinoproducts.co.uk Course: Compressed Air Distribution – Efficient Design with Modular Pipe Systems

www.rhinoproducts.co.uk

Certified CIBSE CPD Course Provider, Parker Hannifin offers training on the basics of compressed air distribution and factors to consider when designing an efficient modular pipe system. Subjects include: • The role of a compressed air distribution system: Selecting a piping system; 1 Traditional vs modular Advert.indd • Materials & technologies: The value of designing a compressed air system; Leakage; Pressure Loss ; Air Quality; Energy Efficiency / Savings Training will last approximately 1 hour and take place at a mutually convenient location.

Email cpd.uk@parker.com Telephone: 07393 466674

Arrow Valves Ltd

RHINO_HelloPro 178mmx125mm PipeTube Pro

Xylem’s FREE CPD courses: One hour seminars or bespoke training courses in your own business premises or at our Axminster Xylem Learning Centre: Variable Speed Drives - Learn how installation of VSDs can deliver energy savings and how to avoid over-sizing.

Packaged Pumping Stations - Prefabricated packaged pumping stations and pumps for wastewater applications.

Variable Speed Cold Water Boosting - Multipump variable speed booster sets for clean water boosting applications in Building Services.

Xylem Water Solutions UK

Rh no PR

D U C T S

®

Course: FREE Lunch & Learn seminars tailored to suit your training needs

WORKING FOR YOU

Xylem’s FREE Lunch & Learn sessions can be delivered in your own business premises at a time to suit your business needs.

Our experts can deliver tailored seminars to suit your training needs around broad topics including: • Packaged Pumping Stations • Clean water applications and systems • Treatment applications/systems • Clean water boosting • Dewatering applications • HVAC • Instrumentation, controls and • Wastewater applications and systems automation

As manufacturers of backflow prevention devices, we have a thorough understanding of the Current Water Regulations Email: traininguk@xyleminc.com Telephone:Industry 0115 940 7368 is interpreting them. We and how the Water Supply are always keen to share our expert knowledge and product innovation - our technical Seminars on the subject of Swegon Management ArrowCPD Valves Ltd DOES COPYAir NEED TO Course: No Smoke Without Fire: the Water Regulations Course: A fresh lookthese at the Water explore how can affect system BE UPDATED??

Understanding Fire Dampers Regulations design and provide delegates with an insight in selecting This session, available as an in-person seminar or webinar, outlines the As manufacturers of backflow prevention devices, we have a thorough need to understand and comply with tested methods when selecting, understanding of the Current Water Regulations and how the Water appropriate backflowSupply prevention devices.

We can deliver theour installing and using fire and fire/smoke dampers.

Attendees are Industry is interpreting them. As we are always keen to share educated in damper design, selection, installation, testing, analysis and expert knowledge and product innovation - Our technical CPD Seminars CPD at your works, or we run various days at our offices. performance. It aims to highlight and clarify the differences between fire on the subject of the Water Regulations explores how these can affect

Course: A fresh look at the Water Regulations BES HIP cat ad W210xH74mm 20 FREE.pdf

1

and fire/smoke dampers. The seminar stresses the critical responsibility of all parties involved in the overall sequence from system specification through to compliant installation. Emphasis is placed on the need for all parties to work as a team in order to achieve this goal.

system design and provides delegates with an insight in selecting appropriate backflow prevention devices. We can deliver the CPD at your works, or we run various days at our offices.

Email: sales@swegonair.co.uk Telephone: 01746 761921

Email: sophie@arrowvalves.co.uk

30/06/2020

16:38

Email: marketing@arrowvalves.co.uk Telephone: 01442 823123 Telephone: 01442 823123

MODERN BUILDING SERVICES SEPTEMBER 2018 61

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PIPE DREAMS

There are many types of plumbing pipes for both residential or commercial use. The team at Polypipe is sure their systems are the ones for you. Keep reading to find out why.

> KEY BENEFITS Polypipe’s entire range of plumbing and heating pipe comes with Pro-Straight technology built in, giving you unparalleled ease of use during installation.

Polybutylene pipe is ideal for most domestic hot and cold water plumbing and heating systems, offering exceptional durability and long-term performance.

Polypipe is committed to polybutylene which has become the preferred material of choice for building and renovation projects due to its superior performance characteristics.

One of the key advantages of Pro-Straight for an installer is that it has natural flexibility, so you can bend the pipe to fit even the most awkward of positions.

Whether it involves extending the number of rooms in a property, or a new bathroom fit-out it’s the ideal product for the job.

TIPS FOR PERFECTING YOUR PIPEWORK: > STEP ONE: CUTTING THE PIPE

01

Check the pipe is not scored or scratched in any way. Using a pipe cutter, cut the pipe squarely using the ‘K’ marks on the pipe as a guide. These marks indicate when the pipe has been inserted into the fitting correctly. > STEP TWO: USE A PIPE STIFFENER

02

Insert a pipe stiffener into the pipe. When using a sealed stiffener, the stiffener will be retained in the fitting when demounted.

> STEP THREE: CHECK THE FITTING

03

Visually check that all components are present, undamaged and free from contamination. If any further lubrication is required, silicone lubricant works very well. Substances such as solder flux must not be used. > STEP FOUR: INSERT PIPE FULLY INTO FITTING

04

Insert pipe into the fitting, ensuring it is inserted to the full socket depth denoted by the next ‘K’ mark on the pipe.

> STEP FIVE: CHECK JOINT SECURITY

05

A quick tug on the pipe will confirm that the pipe is inserted past the grab ring ensuring a robust connection has been made.

For further information, visit www.polypipe.com

GETTING TO KNOW INSTALLATION

FRAMES

GROHE's Rapid SL and Rapid SLX installation frames give you the freedom to design the ultimate bathroom by providing a secure and quick fitting method.

T

he Rapid SL comes in many variations and can be used to install wash basins, bidets, WCs and urinals.

It’s available in different heights and specifications for projects of all spaces.

The Rapid SLX system is a universal concealed support frame with flushing cistern that is designed for use with rimless toilets and smart shower toilets.

For more info visit www.grohe.co.uk

GROHE RAPID SL INSTALLATION FRAME COMPONENTS: 1. Wall brackets 2. Inspection shaft 3. Cistern 4. Frame 5. Sanitary ware fixings

Grohe Rapid SLX 4

Grohe Rapid SLX 3

GROHE RAPID SL INSTALL (1)

WHAT ARE THE BENEFITS OF USING GROHE RAPID SL OR RAPID SLX? > FOR YOU: > Improved time and efficiency of installation

Clear colour-coding included. Blue fixtures are functional parts.

GROHE RAPID SL INSTALL (2)

> Pre-assembled parts, quick height adjustment and easy connection of the flush plate to the cistern for fuss-free installation > The Rapid SLX features integrated flow management for simple water flow adjustment and integrated electric sockets for shower toilet installation, saving time in the future if you need to make changes or upgrade at a later date. > FOR YOUR CUSTOMER: > Wall-hung fittings free up floor space and create the illusion of having more room

Red fittings are disposable parts.

GROHE RAPID SL INSTALL (3)

> Cleaning under and around a wall-hung toilet is easier with fewer places for dirt or germs to linger > QuietMark approved installation frames offer quiet flush acoustics to prevent sound from travelling > Frames like the Rapid SLX can future-proof a bathroom. Any updates and upgrades are possible without any additional refurbishment required behind the tiles.

GROHE Rapid SL offers improved stability and installation thanks to durable screws and dowels, allowing for the installation of heavy load feet with no additional fixings needed.

ELECTRIC FAQS SHOWERS:

Martyn Brown, Contract and Technical Manager at Triton Showers, answers two of the most frequently asked questions he receives during his working day. > QUESTIONS

1

How much flow can I expect to get from an electric shower?

Martyn says: The performance of all temperature stabilised electric showers is governed by the following factors; kilowatt rating of the shower, water temperature entering the shower, voltage to the shower and the preferred showering temperature.

At a showering temperature of 38°C an electric shower will deliver 2.5 to 3.5L per minute in winter, increasing to 5-10L per minute during the warmer months. The higher the kilowatts, the greater the flow of water for the desired temperature selected.

2

What is the minimum water pressure requirement for an electric shower designed to connect onto the mains cold water supply?

Martyn says: Electric showers require a minimum operating pressure in order to activate switches controlling heating elements in the unit. A minimum flow at that pressure is also required for optimum temperature control and performance.

Requirements differ for the wide range of showers on the market. Always check the manufacturer’s specifications.

If mains cold water supply doesn't provide adequate pressure and flow, an electric shower can be connected to a cistern fed pumped supply.

“Requirements differ for the wide range of showers on the market” > PRESSURE AND FLOW REQUIREMENTS:

8kW and 8.5kW showers: 1 bar minimum running pressure at a minimum flow of 8L per minute

9kW and 9.5kW showers: 1 bar minimum running pressure at a minimum flow of 9L per minute

10.5kW showers: 1.5 bar minimum running pressure at a minimum flow of 11L per minute.

For more information about Triton showers, visit www.tritonshowers.co.uk E L EC T RI C SH OWE RS I S U M M E R 2021 I H IP

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?

WHY CHOOSE SUSTAINABLE? Choosing a sustainable toilet or urinal can improve water efficiency and create a healthy and comfortable building for the occupiers. We asked leading manufacturer Fluidmaster to give us some handy facts for apprentice plumbers.

DID YOU KNOW…?

Toilets and urinals are part of a building’s water management system and can impact the efficiency of the building.

Sustainable water management can:

WHY CHOOSE WATER SAVING PRODUCTS? ▸ Many property developers are choosing long-term sustainability over initial cost ▸ Sustainable urinal and toilet water management technology is highly efficient and contributes to lower running costs over the lifetime of a building ▸ They help provide future proofing of buildings or investments

CONSIDERATIONS WHEN CHOOSING TOILETS AND URINALS: ▸ Initial product cost

▸ Lower carbon emissions

▸ Running costs

▸ Improve water conservation

▸ Maintenance

▸ Enhance energy efficiency

▸ Ease of installation

STATS AND FACTS:

1

2 3

INEFFECTIVE WATER MANAGEMENT COSTS: ▸ Wasted water ▸ Excess energy used to provide more water ▸ Additional C02 emissions ▸ Higher water usage costs ▸ Eventually demand for fresh water could outstrip supply capabilities!

4 5

2-3% of England and Wales’ national energy supply is used by water and wastewater or wateronly utility companies 1% of UK carbon emissions are attributed to the operational productions of the water industry The average water use per person per day is 143 litres in England & Wales, 165 litres in Scotland and 145 litres in Northern Ireland* Approximately 30% of water used in a home is used to flush the toilet!* A leaky loo could waste between 200 and 400 litres of water every day!*

*Information from Waterwise www.waterwise.org.uk/save-water

36

H IP I SUMME R 2 0 2 1 I WAT E R M AN AG E M E N T

New and improved finned seal for ease of installation.

New Fit-Rite technology for simple fitting and removability.

The only range on the market to be Kitemark™ accredited.

Contains BioCote antimicrobial technology to combat odours.

EVOLUTION IS IN OUR DNA

OUR RANGE OF TRAPS HAVE EVOLVED GRAB A FREE SAMPLE* AND SEE FOR YOURSELF SCAN HERE ⊲

www.polypipe.com/traps-campaign * FREE SAMPLE IS THE OFFICIAL HELP FOR HEROES ENDORSED TRAP WP46.

79P FROM EACH WP46 TRAP SOLD WILL BE DONATED TO HELP FOR HEROES.

VSH Tectite

VSH Tectite is a world class push fit system incorporating pipe fittings, valves and controls delivering cost savings.

• VSH Tectite saves time and money on jobs large and small with its unique push fit technology.

• VSH Tectite is renowned for both high performance and reliability, Independently tested and certified to be class leader. for more information Pegler Yorkshire Group Limited st. catherine’s avenue / doncaster south yorkshire / DN4 8DF / england tel:

+44 (0) 1302 560 560

email: info@pegleryorkshire.co.uk

www.pegleryorkshire.co.uk

versatile reliability

WATER TREATMENT TRAINING To support plumbing students, Fernox is working alongside Cambridge Regional College to provide technical advice and product training.

C

ambridge Regional College (CRC), renowned for its quality educational programmes, has just launched its Level 3 City & Guilds Plumbing and Domestic Heating apprenticeship.

The course places emphasis on the importance of delivering energyefficient buildings and understanding modern, innovative product solutions that can be applied to achieve this aim. > SUPPORTING THE STUDENTS

TF1 Omega Filter

To support the students’ learning, leading water treatment manufacturer Fernox has supplied CRC with a comprehensive range of products.

Students will learn how the Fernox TF1 Sigma Filter and TF1 Omega Filter can be easily installed to comply with BS 7593:2019 and collect sludge or debris within

the system thereby stopping it from circulating and causing damage to system components. The Fernox ‘F’ and Express range of water treatment products offer a failsafe solution to central heating system protection and maintenance, that can protect a system of up to 130 litres (or 16 radiators) and help installers avoid the risk of under-dosing.

“Students are able to familiarise themselves with the quality innovations and solutions available on the market…”

those studying at Cambridge Regional College are able to familiarise themselves with the quality innovations and solutions available on the market. They can then continue to apply this knowledge in their professional careers, to extend the lifecycle of customers’ central heating systems whilst complying with industry standards.”

Speaking on the donation, Matthew Travell, Plumbing Lecturer at CRC commented: “We have worked with Fernox for many years and the team has always supported us to ensure that students can receive quality education. We are delighted that Fernox has extended its support to supply quality products for our Level 3 plumbing apprenticeship qualification.”

Andy Kaye, Area Sales Manager at Fernox said: “We are delighted to support Cambridge Regional College and its Level 3 plumbing apprenticeship. With hands-on, practical experience of our products,

Cambridge Regional College

To find out more about Fernox visit: www.fernox.com

WAT E R T RE AT M E N T I S U M M E R 2021 I H IP

39

TRAINING PLATFORMS Check out these online courses to help support your learning.

SALAMANDER PUMPS’ E-SCHOOL TRAINING PLATFORM Developed in conjunction with CIPHE, the e-School helps installers and college students learn more about Salamander’s products, their applications and best practice for installation, including their range of AccuBoost accumulator tanks.

Modules feature a range of interactive activities, from technical animated videos, games, interactive imagery and multiple-choice tests. Participants will need to achieve a score of at least 80% to pass but may have as many attempts as they like, with their highest score being recorded. salamandereschool.co.uk

WILO TRAINING Wilo UK Area Sales Managers are available to offer tailored training sessions at your college. These include a full overview of the Wilo product range, pump systems, fitting environments and explanation of pump curves. The sessions provide technical information and give an overview on a range of subjects. Presentations can be tailored to a timescale which suits your needs with Area Sales Managers on hand to answer any questions you may have.

It’s free and there are various dates and time slots available.

Email training.uk@wilo.com to find out more and book. wilo.com/gb/en

40

H IP I SUMME R 2 0 2 1 I T R AIN IN G

FREE ONLINE TRAINING Toilet solutions manufacturer Fluidmaster has launched a new free online training module focusing on toilets and urinals. Perfect for apprentices involved in the maintenance or installation of washrooms, bathrooms or public toilets, the training (called a CPD* module) is available now and investigates important themes including product choice, sustainable water management, public health, installation regulations and laws. The online training is free and takes about 20 minutes to complete. Find the whole module at: www.construction-cpd.com/guide-to-specification-of-urinals-toilets *CPD stands for Continuing Professional Development and is a term used to describe learning activities for professionals which can help to develop and increase knowledge of particular subjects.

THE WORCESTER BOSCH DIGITAL TRAINING ACADEMY During the pandemic, Worcester Bosch launched a range of digital training resources to support installers across the UK. The Worcester Bosch Training Academy used Facebook groups and Skype webinars to ensure that installers and apprentices across the country had access to resources and training whilst the company’s Training Academies were closed. As restrictions lift Worcester Bosch is continuing to run its online Training Academy with all resources open to apprentices.

Joining the Worcester Bosch Facebook Academy group is easy: 1. Search ‘Worcester Bosch Training Academy’ on Facebook. Click ‘Join Group’.

2. Answer the 2 questions, ‘What is your role within the industry e.g. an Apprentice’ and ‘Who is your college or learning provider’.

WORCESTER BOSCH

LPG BOILER

Worcester Bosch has announced the launch of an LPG variant for its Greenstar 2000 boiler range. The boiler was introduced in response to installer requests to provide the brand’s renowned high quality and reliability at accessible pricing to homeowners.

T

he Greenstar 2000, which carries a Which?

Best Buy endorsement, is now available in LPG with outputs of 25kW and 30kW. This offers varied options for caravans, static homes and holiday parks, as well as homes off the gas grid.

“In development the brand took installers’ feedback into consideration”

When the range was first developed, the brand took installers’ feedback into consideration, with the product experiencing several improvements based on real life anecdotes from installers.

These benefits and features are all included in the LPG variant.

KEY FEATURES > Pipe tails and push-fit PRV for easy installation > Removable side panels for easily accessible internal components *The LPG variant of the Greenstar 2000 comes with a 5-year guarantee as standard and a 6-year guarantee when installed with a Greenstar System Filter.

> Maximum flue lengths of 9m horizontally and 12m vertically (60/100)

> C6 heat exchanger > Ability to modulate down to as little as 4.8kW > Quick tap water-saving function

For more info, check out: www.worcester-bosch.co.uk/greenstar2000

@WorcesterBosch

@WorcesterBoschProfessional

Worcester Bosch Professional

SPOT THE DIFFERENCE 42

Spot the seven differences between these two photos of a HIP Learner of the Year competitor hard at work.

Go to hip-magazine.co.uk to download exercise answers for free

H IP I SUMME R 2 0 2 1 I S P OT T HE D IF F E RE N C E

Every Tuesday at 12 noon, one of the Baxi trainers shares their top tips and advice on social media. And, at no more than a minute long, even the busiest students can find time to watch. So, for nuggets of boiler wisdom, follow Baxi.

To subscribe head to youtube.com/baxiboilers

baxi.co.uk

THE RETURN TO REALITY: MIXED EMOTIONS The past year has been difficult and different for every person in one way or another. With three national lockdowns and restrictions for us all, the news of the vaccine programme and lockdown easing has stirred up some mixed emotions.

W

e to o find k to In retu stag o ut re if th rn to re ally fe how ou ram to e e vote y're a ality an l abou r follow n t th d d ers x in can that ious or e a poll e the ’t fo the rget y are xcite ask y mos were a about excite d, 81% ing d cree tly exc nxious the 19 . But we i % . t p e E w ve tips ing u d bu p on t a b n if yo ho said o n this u h i cha ow to you, he t of an are feel x nge r i . ok w e are s ety is ith a ome ll

E V I T I S O P BE E V I T I S O P BE E V I T I S O P BE E V I T I S O P BE 44

H IP I SUMME R 2 0 2 1 I M E N TAL HE ALT H

“Be patient and give yourself time. Take integrating back into normal life at your own pace and don’t feel pressured”

01

> UNDERSTAND AND ACCEPT THAT FEELINGS OF ANXIETY IN THIS SITUATION ARE COMPLETELY NORMAL

04

> USE YOUR TRIED AND TESTED COPING STRATEGIES

02

> START WITH SMALLER SOCIAL SITUATIONS

05

> WORK ON REPROGRAMMING YOUR MIND

The reason you are feeling anxiety could be that your mind is thinking of going from no social interaction to full on social interaction and skipping the part in the middle, in effect making you feel overwhelmed. If that’s the case, then stop and remember that you can start with smaller social situations and build up to larger ones.

For some people, even all of these tips won’t help.

That’s when you have to put in more effort to start feeling ok - reprogramming your mind is a key part of this.

Practice mindfulness, reaffirm positive thoughts, keep a journal or diary, there are so many things you can do yourself to change the way you think. If you are struggling, there are lots of online resources that can help.

> DON’T LET PEER PRESSURE OR OTHER PEOPLE'S EXCITEMENT MAKE YOU LEAP BACK INTO LIFE TOO QUICKLY

03

06

> BE PATIENT AND GIVE YOURSELF TIME

Even if you’ve worked throughout the pandemic, you still had to face significant changes in your lifestyle. For more than a year, one of the only reasons you could leave the house was to go to work. Not being able to take part in leisure activities and socialise with other people have become so engrained that we have accepted it as the ‘new normal’ so going back to the ‘old normal’ might be a big adjustment.

Although it may seem like everyone around you is excited, no one is forcing you to go shopping in a packed shopping centre or sit in a stadium of thousands of people from June 21st. Take reintegrating back into normal life at your own pace and start with situations that make you feel comfortable.

Before lockdown, if you were feeling down, you would do things that made you feel better. Lockdown took away the opportunity for us to do the things that we would usually do to protect our mental health. Going back to reality will mean that we will get back those coping strategies and for some people that will be enough to start healing from the mental health stresses of lockdown.

Whatever you choose to do to ease your anxiety, remember that this is a process, and it will take some time before you start noticing changes in your mental health and feelings. Be patient and give yourself time to really start noticing changes and don’t be afraid to reach out for help. Talking and sharing your feelings really helps.

NEED HELP?

For more information visit: www.nhs.uk/oneyou/every-mind-matters www.mind.org.uk stem4.org.uk

We hope you have found these suggestions helpful.

If you are still struggling with mental health issues then there is always someone to talk to, like the Samaritans (available 24 hours). Call 116 123 to speak to a trained counsellor, confidentially, for free.

M E N TA L H E A LT H I S U M M E R 2021 I H IP

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LOWDOWN ON HEAT PUMPS As changes to Part L of the Building Regulations and the launch of the Government’s Future Home Standard moves our industry towards cleaner home heating solutions, your generation of apprentices looks set to be one of the first for which heat pump installation will become extremely common.

“Grant UK has 18 heat pump videos on YouTube – you can select and watch the content which is most relevant to you”

Grant Engineering (UK) Limited

H

eat pumps are relatively straight forward to install but you will need to make sure you have a good base level of product knowledge and every single installation will require planning and preparation.

> SO WHERE TO BEGIN? The good news is that you can start straight away by viewing Grant UK’s heat pumps videos on YouTube.

Comprising 18 videos divided into three playlists, the tutorials have been developed to assist heating engineers and end-users.

Each video addresses a particular question to provide clear, concise and informative answers, allowing viewers to select and watch the content which is most relevant to them. > One playlist focuses on the Aerona³ heat pump controller.

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H IP I SUMME R 2 0 2 1 I G R AN T UK

From programming through to fault finding, this playlist is a great resource for installers who work with Grant UK heat pumps. > There is also a playlist tutorial which covers the steps involved in setting up and commissioning a heat pump so this video content is purely aimed at the installing engineers. > A final playlist centres around the customer handover of a heat pump system. The topics covered include controlling the system, radiator temperature, airflow, servicing, water pressure and system water.

This playlist has been developed for both homeowners and installers, to provide additional support during the important customer handover after an installation.

r e

nd a e

> TRAINING The videos should give you some insight into what goes into a heat pump installation. However, it goes without saying that when it comes to an actual installation, preparation is vital to ensure that the heating system meets a householder’s needs so that the product operates both efficiently and effectively. This preparation includes a full heat loss calculation, and thorough understanding of how the technology works. To get to this point, an installer requires some solid product knowledge, and should complete full product installation training with the manufacturer before specifying and fitting a heat pump. Grant UK, for instance, has comprehensive installer courses available at the Academies in Devizes, Hawes and Livingston, as well as online tuition via the eLearning Academy.

There are some product courses on the eLearning Academy that apprentices can access for free.

Flexible training.

Anytime. Anywhere.

www.grantelearning.com SCAN HERE ENROLMENT KEY: GUKPRS0820

“There are some product courses on the eLearning Academy that apprentices can access for free”

> HELP WITH CALCULATIONS

> RENEWABLE HEAT INCENTIVE

When installing heat pumps, it is essential to start with a full room by room heat loss calculation to determine the heat pump required to meet the design conditions for the property concerned.

The G-CERT Scheme offers a solution to installers who want to install to MCS standards without formally registering with MCS themselves. The G-CERT Scheme takes care of all the paperwork and notifications as well as commissioning and signing off the system for MCS approval. This enables the householder to claim the domestic Renewable Heat Incentive (RHI), the government financial incentive designed to encourage the use of renewable heating technologies.

A HEAT LOSS ACCOUNTS FOR > the room sizes > the insulation levels of both the walls and windows > the height of the rooms.

The calculation brings together the amount of space that needs heating along with the building’s materials and their capability to reduce heat loss from the property.

Grant UK has a Heat Loss Calculator tool that can be used for a more thorough analysis of the property’s needs, eliminating potential errors at quotation stage. Assistance with this is also available from Grant UK’s in-house Design Team and through installations taking place via the G-CERT Scheme.

You are starting out on an exciting career in a great industry, which is transitioning towards cleaner and greener heat generation. Eventually, you could join the Grant UK G1 Installer Scheme which allows you to access even more support, extended warranties and rewards.

In the meantime, we wish you all the best on your heat pump journey!

For more details visit www.grantuk.com

GR A N T U K I S U M M E R 2021 I H IP

47

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H IP I SUMME R 2 0 2 1 I H AL L O F S H AM E

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IN ASSOCIATION WITH

While most plumbers and heating engineers are fully qualified and do a great job, there are some out there who leave disaster behind them.

We’ve teamed up with Plumberparts to bring you our regular rogues gallery of shoddy showers, poor pipework and rubbish radiators.

just some see here..

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to hang ird place That's a we ... il of a bo er up a photo Points for creati vity

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If you’ve come across a dodgy installation, send us your pictures and they could be featured on this page.

Email us at editor@sng-publishing.co.uk A big thank you to James at Plumberparts for supplying us with so many great images.

You can stay up-to-date with Plumberparts on their YouTube channel, Instagram, Twitter and Facebook, or by visiting their website www.plumberparts.co.uk.

H A L L OF SH A M E I S U M M E R 2021 I H IP

49

CIPHE

EXERCISES

We’ve been lucky enough to collaborate with the Chartered Institute of Plumbing and Heating Engineering (CIPHE), who have provided these exercises to support your studies. With a membership of more than 7,500 industry workers, CIPHE is the professional body for the UK plumbing and heating industry.

If you would like to know more about how one of CIPHE’s courses could help further your career, check out the website: www.ciphe.org.uk

COLD WATER REGULATIONS Try to answer the following multiple-choice questions.

Buildings that have been closed during lockdown will be required to have which Q1 one of the following activities carried out on their plumbing systems? a

Pipework inspected for damage

b

Pipework disinfected and flushed

c

Pressures checked

d

Check for dripping taps

Ans.

Your customer wants a solid kitchen floor tiled over. The pipes and joints for the hot Q2 Ans. and cold are beneath. Which method meets the Water Regulations requirements?

50

The plumber has completed a first fix into an extension. The builder completely covers over the floor area with Q3 Ans. continuous chipboard. What should the builder have done when laying this type of flooring? a

Screwed all the boards down and not nailed

b

Marked out on top where the pipes are below

c

Provision for access should be provided

d

Used tongue and groove boarding instead

Identify the correct dimensions for the Q4 laying of a new water main near to other services, such as cables.

a

Cut out a chase and concrete/screed over

a

Between 750mm deep and 1300 mm and 200 mm apart

b

Form a duct and cover over

b

Between 650mm deep and 1300 mm and 200 mm apart

c

You cannot bury hot and cold pipes in a solid floor, only heating pipes

c

Between 1750mm deep and 1300 mm and 100 mm apart

H IP I SUMME R 2 0 2 1 I E XE RC IS E S

Ans.

After installing a new combi boiler onto an existing system, you find that cold Q5 water is leaking from an existing pipe which has blown off causing damage.

Who is responsible?

Q9

Which statement best describes dezincification?

Ans. a

Dezincification is the corrosion of brass fittings

a

Not the installer - it’s an existing fault on an older pipe

b

Dezincification is the corrosion of copper fittings

b

The customer's fault

c

Dezincification is the corrosion of iron fittings

c

The previous installer who is long gone

d

You, because you must prove your test to the requirements of the Water Regulations specifications

From the description below, identify which method of cold-water system Q6 is installed.

‘Balanced pressures to serve cold and hot water mixer fittings’. a

Directly from mains supplies

b

From a distribution pipe

c

From a combination of the above

Select the correct methods of Q7 installation for a douche toilet/bidet from the list below? a

Connect the hot and cold water to the adjacent supplies that feed the washbasin from the open vented system

b

Connect the hot and cold water from the combination boiler supplies

c

Connect the hot and cold water supplies from the UVHW and cold mains supplies

d

Install a separate cold water cistern for cold supply and a water heater for the hot supplies

e

A separate cold water cistern supply and a separate hot supply from the cylinder

Q8

What is the correct relative positioning of hot and cold water pipes horizontally?

a

Cold on the bottom, hot above

b

Hot on the bottom, cold above

Ans.

What is the recommended max Q10 temperature for cold water storage and distribution?

Ans.

a

15 0C

b

20 0C

c

24 0C

d

30 0C

From the list below Identify the correct Q11 locations of a stop valve as it enters a building.

Ans.

a

Inside the building

b

Above floor level

c

As near as possible to the point of entry

d

Inside the kitchen sink

Q12

Identify which items must have a servicing valve.

a

Washing machine

b

Water heater

c

Water softener

d

Taps

Ans.

Ans.

Ans.

Ans.

Go to hip-magazine.co.uk to download exercise answers for free

E X E RC I SE S I S U M M E R 2021 I H IP

51

HOT WATER Try to answer the following multiple-choice questions.

A directly heated UVHW cylinder requires a minimum of two temperature activated Q1 Ans. devices operating in sequence. identify them from the list below.

SCENARIO: The customer has recently had a new/ replacement cylinder that’s 50L bigger than before. The cold-water storage Q4 cistern feeding the direct cylinder keeps on overflowing. The float valve isn’t passing and there’s no water coming out of the vent pipe. Identify the possible cause from the list below.

a

A two-port zone valve

b

A non-resetting thermal cut out

c

One or more temperature pressure relief valves

a

The cold water storage cistern is under sized

d

Stop valve

b

The overflow is set too low down

c

The cylinder stat is set too high

d

Water is coming from the heating vent pipe

Q2

Within which pipe will water intentionally Ans. expand on an open vented HW system?

a

Vent pipe

b

Cold feed

c

Distribution pipe

d

Secondary return

SCENARIO: The cold-water storage cistern feeding an indirect cylinder keeps on overflowing.

Q3 Ans. The float valve isn’t passing and there’s no water coming out of the vent pipe. Identify the possible cause from the list below. a

Faulty thermostat in the immersion heater

b

Faulty strap on thermostat controlling the zone valve

c

Limescale build up on the inside of the cylinder causing the thermostat to give a false reading

SCENARIO: A customer calls you out to a dripping tundish located in a pipe box next to the bubble top unvented hot water cylinder.

Ans. Q5 The water is a constant drip. They noticed it as it was noisy onto their plastic conservatory roof. Identify what the possible issues are and solution. a

The temperature pressure relief valve and expansion vessel need replacing

b

The tundish shouldn’t be in a pipe box and the system requires re-charging

c

The expansion relief valve is passing, and the D2 pipe should go to a drain

d

The cylinder has lost its air trap, simply re-charge. The tundish must be next to the cylinder. The D2 should not be onto a plastic roof

Go to hip-magazine.co.uk to download exercise answers for free

52

H IP I SUMME R 2 0 2 1 I E XE RC IS E S

Ans.

SCENARIO: You attend a house with a combination boiler installed. The customer points out that the shower installed for their outdoor Q6 Ans. pool area takes a long time to get hot.

This shower is around 30 metres away from the boiler. What is the issue and solution? a

Set the thermostat higher on the boiler

b

Set the thermostat higher on the shower

c

Put in a secondary return pipe

d

Disconnect the shower from the combi and install a separate water heater locally

SCENARIO: You attend a business premises after they report that when they use the kitchen Q7 Ans. sink, the cold water is warm before it runs cold each time it's used. Why might this issue occur? a

The pipes to the kitchen sink are crossed

b

Water is expanding across the mixer tap

c

The cold water pipework leading to the kitchen sink is installed within a run of heating pipework

d

It’s not a problem, it just needs flushing out each morning

SCENARIO: A 15L electric water heater is located directly under a small wash hand basin.

It is mains water supplied and has a Q8 service valve on the incoming supply.

The issue is the hot tap drips. You have been called back once before and replaced the washer. What should you have done?

Ans.

SCENARIO: A customer has a single feed indirect cylinder, and they are complaining that Q9 when they run the bath, the water is looking dirty brown. Why is this occurring and what is the solution? a

The pipes to the bath are corroded

b

The cold-water storage cistern has dirt in it and it's being drawn through

c

The water is overheating and changing its state

d

The heat exchanger has corroded, and the cylinder must be replaced with a double feed indirect cylinder

SCENARIO: A customer calls you out to a copper cylinder you installed just two years Q10 ago in a local village. It's leaking from the cylinder copper walls and not your pipework. What might be the issue? a

Water solvency as the local water is from a spring or very soft water

b

Faulty cylinder

c

The heat exchanger has failed

d

The foam coating has a chemical reaction to the copper surface

SCENARIO: You have recommended a system power flush and new inhibitor for a central Q11 heating system. The system has a single feed cylinder. Identify what issues there might be from this work? a

The system water will become cloudy for a while

a

Installed an expansion kit

b

It might blow holes in the cylinder

b

Replaced the tap

c

You should not do this type of work on a single feed cylinder or use chemicals

c

Turned the water temperature down d

Disconnect the cylinder from the flushing process, replace when done and add chemicals

d

Changed the water heater thermostat

Ans.

Ans.

Ans.

Go to hip-magazine.co.uk to download exercise answers for free

E X E RC I SE S I S U M M E R 2021 I H IP

53

CENTRAL HEATING Try to answer the following multiple-choice questions.

SCENARIO: A customer calls you out to a problem with their central heating system. They have been in the roof space and found it very damp and full of steam. You investigate Q1 Ans. and observe the feed and expansion cistern is blowing water out of the vent pipe and overflowing. At the same time, the float valve is running, and the water is being drawn. What might this issue be?

a

The boiler is set too high

b

The cold feed and vent are incorrectly connected onto the system

c

The pump is set too high

d

There is a blocked feed pipe forcing water up

SCENARIO: A customer has a problem with their central heating system not getting warm enough. It comes on but soon seems to Q2 go cooler. They have bought a new remote Ans. room stat and placed it in their lounge. In the lounge they use a log effect gas fire for comfort. What is the potential issue with their system?

SCENARIO: The customer calls you out because their condensing boiler has not come on after Q3 a period of freezing cold night and day.

Identify the common cause from the list below.

a

The water pressure might have dropped off

b

The condense pipe has frozen

c

The boiler has frozen in their kitchen

d

The gas has frozen

SCENARIO: A newly installed underfloor heating system is not providing the heat output as Q4 designed on one section/coil set within a Ans. solid floor. The client has had new carpets fitted since commissioning. What might be the issue? a

The system needs balancing

b

The pump is too small

a

The room stat is within the same room as the gas fire and being affected

c

Pipework might be airlocked

b

The zone valve is not staying open when called upon by the room stat

d

The carpets are too thick

c

The pump is not wired in correctly and stops each time the boiler stops

d

The room stat is faulty

Go to hip-magazine.co.uk to download exercise answers for free

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H IP I SUMME R 2 0 2 1 I E XE RC IS E S

Ans.

SCENARIO: A radiator is installed under a window.

The top is wedged in below the sill and the bottom touching the high-level skirting Q5 Ans. boards. The room struggles to get warm even though the radiator appears to be quite a large double panel. Identify the possible solution?

a

b

c

d

Identify the correct system if there is Q7 a floor area of more than 150m2 in a property.

a

Fully pumped system using a three-port mid position valve with separate time and temperature, plus TRVs

b

Fully pumped system using 2x2 port valves with separate time and temperature

c

Pumped heating and gravity hot water with timer and room stat

Ans.

The windowsill needs to be higher The radiator is too big for the space and convection currents can’t circulate sufficiently due to the lack of air space top and bottom. Install a lower height radiator

When replacing a defective radiator valve Q8 on a vented system, which method is the Ans. quickest correct method from the list.

The skirting board is too tall and should be changed for one with a spider ladder The radiator is installed in the wrong location for the required size

You are installing a new boiler onto a system that has been installed for the last 30 years. It becomes obvious the Q6 system is very dirty and blocked. What steps must you now take to ensure the new boiler will meet the manufacturer's instructions/warranty? a

Install the new boiler and check what you have installed works

b

Inform the customer that their system is probably in need of a complete replacement

c

Make sure that any power flushing is observed by the customer so you can charge for the extra time

d

Say nothing and hope it all works, get paid and leave

Ans.

a

Create a vacuum by plugging off all outlets

b

Drain down some of the system

c

Drain down all of the system and get a power flush job as an extra

d

Snatch the pipe across with plenty of towels laid down

Q9

What is the purpose of the fins on the back of a radiator?

a

To create space between the wall for air to circulate

b

To help with convection currents

c

To help with radiation currents

d

To help create a gap between panels when manufactured

Q10

exercise answers for free

Correctly identify the working method of Ans. a thermostatic radiator valve from the list?

a

The valve will sense the water temperature and adjust.

b

The valve will sense the air temperature and adjust

c

The valve will sense the water flow on the flow and adjust

d

The valve will sense the return water flow and adjust

Go to hip-magazine.co.uk to download

Ans.

E X E RC I SE S I S U M M E R 2021 I H IP

55

WORDSEARCH: UNVENTED HOT WATER SYSTEMS Can you find all the hidden words?

Balanced

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C

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Discharge Drain cock

Flow Isolation valve

Pressure relief Return

Tundish Vessel Zone valve

Go to hip-magazine.co.uk to download exercise answers for free

56

H IP I SUMME R 2 0 2 1 I E XE RC IS E S

LEARNER OF

THE MONTH HOW IT WORKS

T

he award, which is open to all full-time learners and apprentices, aims to celebrate the amazing work that upcoming talent in the industry is producing.

There is a prize usually worth £100+ for the winner each month – and you will feature in our online Hall of Fame and in the next issue of HIP!

LEARNER OF THE MONTH

> BETWEEN THE 1ST AND 20TH OF A MONTH Tag us in a new photo of your best work on Instagram, Facebook or Twitter – use #HIPLOTM. Any entries later than the 20th will roll over into the following month.

> BETWEEN 21ST AND 23RD OF A MONTH We will choose our favourite entries (up to a maximum of eight).

> ONE WEEK BEFORE THE END OF THE MONTH We will share the top entries on the @hipmagazineuk Instagram page to allow our followers and your friends, family, clients and colleagues to vote for your photo.

> ON THE LAST DAY OF THE MONTH We will reveal who has got the most votes and therefore won!

For T&Cs head to our website.

DECEMBER /JANUARY WINNER

FEBRUARY WINNER

KIERAN BYRON

JAMES FURBER

OLDHAM COLLEGE

COLEG Y CYMOEDD

Kieran is studying towards his Level 3 Advanced Plumbing and Gas qualification while also completing an apprenticeship at Mellor Plumbing, Heating and Renewable Energy.

Kieran said, “The work I submitted consisted of an air source heat pump plant room with an unvented hot water cylinder. The system fed radiators, underfloor heating and air conditioning units, capable of both heating and cooling. I took my time and worked hard and this award validates that effort.”

James is studying Level 3 Plumbing as well as completing an apprenticeship with Pole and John Plumbing Contractors LTD. He told us, “Winning the award gave me a boost and made me feel proud that people actually liked my work. Being able to step back on a job, look at your work and be happy to put your name to it is a pretty good feeling to me.”

James says he’s treating himself to some new tools and working on his fitness thanks to his Alpha Heating Innovation donated prize.

We’re sure the Baxi workwear bundle Keiron won will be getting good use every day!

“Tag us in a new photo of your best work on Instagram, Facebook or Twitter – use #HIPLOTM”