HIP Autumn Issue 2018

AUTUMN 2018

THE ONLY MAGAZINE FOR PLUMBING & HEATING STUDENTS

INSIDE...

WOMEN IN PLUMBING SPECIAL EXCLUSIVE COMPETITIONS HALL OF SHAME

Into a new century

EDITOR: BECKY MARTIN editor@sng-publishing.co.uk DIGITAL EDITOR: TOM TRACEY tom.tracey@sng-publishing.co.uk GRAPHIC DESIGNER: LEE OWEN design@sng-publishing.co.uk TECHNICAL CONTRIBUTORS: Paul Harmer and Martyn Frost, CIPHE ADVERTISING: PATRICK BLORE & ZOË TANNER sales@sng-publishing.co.uk PUBLISHER: CELIA MATTHEWS celia.matthews@sng-publishing.co.uk

New to the plumbing and heating industry and never seen us before?

Just about to start your course?

Then let me introduce you to HIP Magazine, the only magazine made specifically for plumbing and heating students and apprentices.

PRINTERS Stephens & George, England

O

ur aim is to be your classroom companion, giving you a break from your textbook and keeping it all relevant to you and where you’re at as you embark on your career in the plumbing and heating industry.

GENERAL ENQUIRIES To subscribe to HIP Magazine call 0870 774 3049 or subscribe online at www.hip-magazine.co.uk

DISCLAIMER HIP Magazine is published by SNG Publishing Ltd (SNG).

All content and artwork is © SNG Publishing Ltd or its contributors and SNG is a trade mark of SNG Publishing Ltd. No part of HIP Magazine may be copied, transmitted or published in any form or by any means without prior permission.

Although SNG has made every effort to ensure the accuracy of this publication, it does not verify any claims or other information appearing in the advertisements contained in HIP Magazine. It therefore cannot accept any responsibility whatsoever for consequences that may arise from the content or artwork contained in HIP Magazine, including any errors or omissions or any opinions or advice given therein.

This publication and its content is not a substitute for professional advice on a particular matter.

Advertisements are accepted for publication in HIP Magazine only upon SNG Publishing Ltd standard terms of advertising.

This is the all-new HIP Magazine and let me tell you, we have gone to town on everything HIP since our last issue. We have travelled to the land of creativity and re-emerged with a new look, a new logo and a new website. Phew, it’s been a busy few months, that’s for sure! We’re so excited for you to see all of our hard work and look forward to accompanying you throughout your studies.

If you haven’t yet visited our new website then what are you waiting for? It will definitely be worth your while as our new Digital Editor Tom Tracey is our website wizard, updating our new-look website with quizzes, competitions, videos, the latest news and much more. Make sure you’re in the loop by following us on our social media platforms too! The 2019 HIP UK Heating Apprentice of the Year Competition will be open for entries very soon so keep your eyes peeled.

So here’s to a great academic year – we hope it’s the best one yet.

As ever, if you have any enquiries or ideas that you would like us to know about, feel free to get in touch…we’re a sociable bunch!

Editor

© SNG Publishing Ltd, 2018

HIP-MAGA ZINE .CO.UK HIPMagazine

hip_magazine_

HIPPlumber

www.linkedin.com/ company/hipmagazine/

CONTENTS FEATURES

18

28

50

60

01

Editor’s Note

04

News and Digital Corner

08

Plumber Profile: Drew Styles

10

Celebrating Women in Plumbing Special

18

Introducing Kahoot!

20

Career Pathways For Plumbing Engineers - CIPHE

24

Pipework, Pumps, Fittings and Valves - Wilo

26

Pipework, Pumps, Fittings and Valves –

Pegler Yorkshire

28

Pipework, Pumps, Fittings and Valves - Polypipe

30

Pipework, Pumps, Fittings and Valves – JG Speedfit

32

Pipework, Pumps, Fittings and Valves – Geberit

33

Don’t Settle For Sub-standard - Triton

34

WAGO Launches New Wiring Centre - WAGO

36

Boilers and Controls - Baxi

38

Boilers and Controls - Viessmann

42

Boilers and Controls - Danfoss

43

Would You Rather…

44

Student’s Survival Guide

45

What Is…Octillion Training Academy?

46

35 Year Anniversary With 35 Huge Prizes - Testo

48

Graham College Refresh Event

49

The HIP Alternative Dictionary – The Letter ‘N’

50

Helping Installers To Comply With Legislation - Grant

52

Hot Water Cylinders - Kingspan

54 App-rentice

02

H IP I AU TUMN 2 0 1 8 I C ON T EN T S

58

Product Review – Van Guard

60

The HIP UK Heating Apprentice of the

Year 2019 Competition

73

Tea Break Time

74

Hall of Shame

76

Product Showcase

06

COMPETITIONS

08

06 Wilo competition 56 Viessmann Competition 56 Triton Competition

38

46

74

10

52

36

54

42 EXERCISES 62 Pipework, Pumps, Fittings

58

and Valves Anagrams

64 Tools and Testing Equipment Wordsearch 66 Domestic Heating Systems, Boilers

and Controls Crossword

67 Cold Water Key Words 68 Tools and Equipment Multiple

Choice Questions

69 Heating Multiple Choice Questions 70 Pumps Multiple Choice Questions 71 Pipework Multiple Choice Questions 72 Valves Multiple Choice Questions

C O N T EN T S I AU TU MN 2018 I H IP

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INDUSTRY NEWS READ THE FULL STORY IN THE NEWS SECTION OF

HIP-MAGAZINE.CO.UK VIESSMANN EXPANDS ITS CUSTOMER CARE SERVICES Viessmann is continuing to make changes to its customer service provision by appointing four new area service managers and increasing customer service hours.

The roles will support a field service engineer force that has grown by more than 25% over the past 18 months including five engineers recently recruited and trained.

The first UK engineer apprentice will also begin his three-year training in September.

DIG

R E N R O C ITAL

BY T O M

ITAL E G I D , Y E C TR A

DITOR

Our new website is live and is looking fantastic! We have completely refreshed our look, bringing over the best bits from our old site and giving them a new look as well as adding tons of great new features.

We are most excited about our new Kahoot! section of the site.

These quizzes can be practiced on your own or played against others in class and will hopefully bring a bit of fun and competition to learning.

If there are any topics you’d like covered on Kahoot!, let us know and we will see if we can get some quizzes on the site.

We have some great features on our website which are well worth a read, including the likes of PB Plumber and former winner of The Apprentice, Joseph Valente. If you have a spare five minutes have a read of their stories and advice for apprentices!

We are active on social media and would love to hear your thoughts.

UCH! SO GET IN TO

LUCKY INSTALLER WINS £15,000 VAN A lucky installer has won a van worth nearly £15,000 after Aqualisa launched its Win a Van competition to celebrate its 40th birthday.

It gave installers the chance to win a new Renault Kangoo Business van by registering the purchase of a qualifying Aqualisa smart shower product online.

Paul Phillips, owner of I Do Plumbing was randomly drawn from the many customers who registered a purchase.

WWW.AQUALISA.CO.UK

BOILER MAN BECOMES OVERNIGHT SENSATION West Bromwich Albion Football Club unveiled their new mascot for their first match of the Championship season on 4th August.

PLUMBERS ARE THE HAPPIEST, IT’S OFFICIAL Plumbers are the happiest professionals in the country according to a survey conducted

by Boundless.

Boiler Man went viral after making an appearance at the Hawthorns following a two-year sponsorship deal with Ideal Boilers.

It appears that you made the right choice when you decided to become a plumber!

Dressed as a combi boiler, he is the official mascot of Ideal. He was described as the “highlight of the year” and “an absolute belter” on Twitter.

BOILER.MAN@IDEALBOILERS.COM

Within the survey, 55 per cent of plumbers said they were ‘very happy’ in life. This put them way ahead in the happiness index because builders were next on 38 per cent.

UNIVERSITY ACADEMY HOLBEACH BECOMES CIPHE APPROVED The CIPHE has awarded University Academy Holbeach Approved Centre status.

Geoff Westall, the CIPHE President at the time of the accreditation, presented the plaque to Lucy Mawer, Head of Plumbing.

It represents excellence in teaching and the upholding of high industry standards.

WWW.UNIVERSITYACADEMYHOLBEACH.ORG

N E W S I T E M S I AU TU MN 2018 I H IP

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WILO COMPETITION YOU COULD WIN A WILOYONOS PICO. The green operating button is a visible symbol of the new generation of high-efficiency pumps for heating and air-conditioning systems in residential dwellings. Together with new functions it provides maximum convenience in commissioning and maintenance. Defaults for radiators or underfloor heating – symbolised by pictograms – save time during commissioning. The energy efficiency was improved once more and the power consumption is thus even lower and always in view. And thanks to the more compact construction, pump replacement is now even easier.

> LED display for adjusting the setpoint and showing consumption > Tool-free electrical connection > NEW and improved pump venting function > Simple adjustment when replacing standard uncontrolled pump > 3 easy to use operating modes > “Green Button Technology” makes it easier to set, service and install

HOW TO ENTER… Don’t miss out. For your chance to win, simply send an email to admin@sng-publishing.co.uk and put ‘Wilo competition’ as the email title.

We’ll pick the lucky winner at random and notify them via email by 18th January 2019.

Good Luck!

www.wilo.co.uk 06

H IP I AU TUMN 2 0 1 8 I C O M PE T I T IO N

Flexibility, Reliability, Trust The all new Terrier TRV from Pegler Yorkshire is the only choice. Installers and contractors can fit and forget and know that their reputation is in good hands.

• Made to last – fit and forget • Dynamic colour visual settings • Smooth operation – intuitive settings • 33% Hysteresis reduction

The Only Choice For more detailed information: FREE PHONE 0800 156 0010 email: uksales@pegleryorkshire.co.uk www.pegleryorkshire.co.uk

PLUMBER PROFILE:

DREW STYLES Award-winning plumber and social media extraordinaire Drew Styles chatted to us about why he got into plumbing and how he uses social media in his work. Drew, who won the UK Plumber of the Year 2017/18, runs Drew Styles Plumbing & Heating based in Wigan.

HIP Magazine: How did you get into plumbing?

DS: I’m the fourth generation in my family. I’ve done it all my life. I wanted to do it from when I was a kid – it was my dream and luckily I managed to do it. Every holiday I had growing up, I was down at my granddad’s working for him.

HIP: Did you do an apprenticeship?

DS: I did an apprenticeship with a housing association and I worked there – including my apprenticeship – for ten years before I went out on my own.

HIP: How long have you been a plumber?

DS: My grandma says I was six when I did my first job! I’ve been doing it forever really. I’ve been qualified for 12 years now. I started straight after school.

HIP: What do you believe makes your company different?

DS: It is a bespoke plumbing and heating service by the bearded wonder plumber.

HIP: What’s your favourite part of the job?

DS: Probably installing, I love taking a system that’s not efficient or not working properly and making it work ten times better than before.

HIP: Which brands are you a fan of?

DS: Recently, mainly Vaillant and Glow-worm. They are a really good fit for my company, they help me 08

expand on what I’ve got.

HIP: What advice would you give to people looking to get into the industry?

DS: Listen to everything everybody tells you. Make your own mind up later on whether it was good or bad advice, but just listen.

HIP: How do you use social media as a plumber?

DS: It’s a great way to be in contact with manufacturers and learn about new things out there. Learn off people like Den Hollingworth (@Doitlikedenbo) and Wayne Kirby (@2StarKirbs) how to do things on a completely other level. They are the best installers by a long way. You can learn about training days and talk rubbish about shiny pipes!

HIP: Which social media platforms do you use?

DS: Twitter and Instagram, mainly. I’d say Instagram and Twitter are definitely more for within the trade, but Facebook is good for customers to get in contact with you. I try and put up pictures of everything I can but you don’t want to do the same thing all the time; it’s trying to keep things interesting while showing what you can do.

HIP: What do you do outside of work?

DS: Work! That’s the joy of working for yourself, you never really stop.

I do go to the gym though.

H IP I AU TUMN 2 0 1 8 I PLUM B E R PRO F IL E

HIP: How would you describe yourself in three words?

DS: Bearded wonder plumber.

HIP: What couldn’t you live without?

DS: Mrs Styles!

WOMEN IN PLUMBING SPECIAL This issue we are celebrating women in plumbing. With an ever-growing Twitter community and numerous established trade shows and conferences existing across the UK, there are more and more women choosing this trade every year. We still have a long way to go for it to be an even gender split, but that doesn’t mean that we don’t already have some pretty awesome women in the plumbing industry.

We want to introduce you to some of them, from apprentices to established plumbers to key marketing figures to the President (yes, you read that correctly!)

BECKY BATES Becky Bates has been a plumber for ten years; she runs her own business, BB Plumbing, which she set up in London and has since moved to Wales.

HIP Magazine: How did you get into plumbing?

Becky Bates: Ten years ago I was a sign writer, nothing to do with the trade. I was just a bit fed up in my job and I saw an advert in the paper to train to be a plumber. It was one of these intense courses; I got my Level 2 and basically went out on my own straightaway.

HIP: Did you encounter any difficulties from being a woman in the industry?

BB: My dad’s an engineer and I’ve grown up in the workshop with the lads, so when the banter – I hate that word - but when that starts, from a young age I’ve built up a thick skin. I do think that is a problem for a lot of these girls coming into the environment. They haven’t had the experiences I’ve had, so they are going to be a bit more sensitive to it, of course they will be. It shouldn’t be happening. Most of my experience has been pretty good. I have had a handful of experiences of guys putting you down because you’re a girl, not thinking you can do the job as well. But you soon prove them wrong by getting on with it and doing a good job. It shouldn’t have to be like that, but unfortunately you do have to do that little bit more and try to kind of prove yourself.

HIP: How do events like the WIT Conference 2018 help women in trade?

BB: The conference was brilliant - it was so good to see so many women together. It’s that visibility thing, showing that there are women in the trade. For me, it’s just about all of us getting on with it and just doing a great job and helping each other. There’s a long way to go, but it was a very inspiring day.

HIP: What’s your favourite part of the job?

BB: The variety, that every day is different and getting to meet some incredible people. I have had some fantastic customers in my time. Also the freedom: I’m my own boss, I can choose the hours I work, can choose if I want to work my absolute socks off or just chill out a bit. And the satisfaction as well. When you go in and solve a problem or create a lovely bathroom you get massive job satisfaction.

Visit her website at www.bbplumbing1.co.uk

you go in and solve a problem or create a lovely “Whenbathroom you get massive job satisfaction ” I N T E RV I E W I AU TU MN 2018 I H IP

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TRACEY RICHARDSON Recently elected, Tracey Richardson is the current President of The Chartered Institute of Plumbing and Heating Engineering (CIPHE) and she is the first female to hold the title.

HIP Magazine: How did you get into plumbing?

Tracey Richardson: By accident! I was doing a resettlement course whilst I was in the RAF to take care of my own home and the resettlement clerk said I’d never be out of a job as a plumber, because I love DIY. I knew a previous RAF colleague who was in plumbing so I was able to do work experience with him whilst I studied and then I went on to do my NVQ with him. Whilst studying, I set up my business, which focussed on small property maintenance jobs to start with, then moved on to bigger jobs such as bathrooms and then onto doing gas work and my Level 3 NVQ. HIP: What’s your favourite thing about the plumbing industry?

TR: Making something work. It’s problem solving and sometimes it can be frustrating but I enjoy the end result. It’s nice to give someone the ‘wow’ factor and to see someone’s reaction. I used to send out feedback forms and some that came back were really positive.

HIP: Does being a female in the industry ever affect your job?

TR: Customers sometimes feel that a female is more trustworthy but I used to wonder what makes them think that. Generally speaking I get a positive response. I appeared at a job once and someone was surprised that I was a lady but that just created some banter. After 20 years in the RAF you learn what is friendly banter and what is below the belt but I’ve never seen that negative side from any customer nor from my peers.

HIP: Tell us about being President of The CIPHE. TR: The past presidents have been so supportive and they actually told me to go for it in the first place; they’re people I’ve always respected. It was a surreal moment when it dawned on me that I’d got the position! I hope it will encourage more females into the industry in a subtle manner and hopefully that applies to the presidency, too. I will do the best of my ability. What barriers are there? My main focus is to try and get another recognised qualification that isn’t just a quick option that we can use alongside the trailblazer, as some people don’t want to do their Level 3 or gas qualifications so the trailblazer isn’t going to fit them. I want to try and make the industry more regulated. I would also like to see all of the trade organisations and awarding bodies pulling together by finding a common ground. There’s not actually that much separation as everyone wants the same outcome.

“I want to make the industry more regulated ” 12

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HIP Magazine: How did you get into plumbing?

TAYLA WILEMAN

Tayla was the 2017 HIP UK Heating Apprentice of the Year winner and she has stayed on at CV Lane and Son in Coalville since completing her apprenticeship there.

Tayla Wileman: I decided to go into plumbing because I’ve always wanted to be hands-on and practical. An apprenticeship throws you in the deep end and you get to learn little tricks of the trade that you don’t get taught in college. I tried very hard to get an apprenticeship.

I handed out letters, constantly phoned different companies and offered to work for free but in the end my nanna got me the job at CV Lane and Son as they fitted her heating system and she put a good word in for me!

HIP: Does being a female in the industry ever affect your job?

TW: Being a female in the industry can affect the job if you let it. We are all equal to men and we can do just as good a job as they can. There have been times that I’ve received sexist comments like ‘are you the secretary?’ or ‘are you here to clean up?’ however I don’t let things like this bother me as at the end of the day I’m there to fix their problems no matter what my gender is.

HIP: Where do you hope to be in a few years’ time?

TW: In a few years’ time I hope to have a few more qualifications like my commercial gas, unvented cylinders and my oil. It’s onwards and upwards!

HIP Magazine: How did you first get into plumbing?

Lauren Winter: In 2011 I started the Level 2 plumbing and heating course. That December I found out I was pregnant and because there was lead on the course I couldn’t finish it, so I started working in retail. I found that pretty boring so I’ve gone back to plumbing and I’ve been on the Level 2 course since September.

HIP: What is it like being a female plumber?

LAUREN WINTER

Lauren Winter is a Level 2 Plumbing apprentice at Coventry College who was recently recognised with a Screwfix Trade Apprentice 2018 Award.

LW: Whilst out working with some of the lads they can be a bit laddy towards each other, but when I am asked to do something it’s quite polite. There’s a lot of respect there which is always very good. To begin with, trying to find work, people didn’t quite accept me. I had to prove I was serious about it, so I went and bought a van! It did feel like people didn’t take me seriously being female. Whether they thought I’m not as strong as some guys I don’t know, but ultimately there’s a lot of jobs I can still do, especially the finer ones that men can’t do because they want to get in and get the job done as quickly as possible.

HIP: What are your ambitions?

LW: I’d quite like my own business - a female-only business covering Coventry and Warwickshire. My daughter Ellie is now five. In ten years’ time she is going to be starting to look for work – hopefully I’ll have her as my apprentice. She already has the Timberland work boots and plumbing trousers!

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ELLEN AMBROSE Having picked up knowledge typing up notes from her husband’s jobs, Ellen decided to learn the trade herself and began her own business, Cheesman’s Plumbers, in 1999.

HIP Magazine: How did you get into plumbing?

Ellen Ambrose: My ex-husband! He was a plumber and at the time I wasn’t working because I had had my son and we decided that I’d do the typing for him. Gradually I was taking it all in, and he came home one day and said, ‘I’ll do that tap washer’ and I said, ‘No, I’ve already done it!’ The following September I went to Nescot College in Surrey and did my training in 1997. I did NVQ Level 2 in a year because I had most of the background knowledge, having typed it all.

HIP: Did you encounter any difficulties from being a woman in the industry?

EA: Because we are in a multi-racial society, you get a lot of customers that won’t use a woman because they don’t believe it’s a woman’s job, no matter how much you tell them you can do the job and how much they think you can do the job. I’ve had a few people over time who have not believed what they are hearing, hung the phone up, that sort of thing. As soon as I said I was a plumber, one chap hung up once! Fifteen minutes later he phoned back and said, ‘I’m so sorry, I don’t know what to say to you. Rather than embarrass both me and you I thought I’d think about what I wanted to say and come back.’ But not so much recently, most people are quite happy - quite surprised - but happy they are speaking to someone that answers the phone to be honest!

HIP: Why is plumbing a good industry to work in?

EA: It is a worthwhile job, a worthwhile trade. There’s a need for plumbers, there’s a need for skilled people and who says a woman can’t be that skilled person? I don’t think it’s down to male or female, I think it’s just in general; people don’t want to do a trade because it’s quite hard work but it’s very satisfying, very interesting. At the end of the day you’ve done something and it works and you’ve helped someone out of a situation. Teenagers are not all academic, they don’t all need to go to uni.

At the end of the day, 50,000 brain surgeons aren’t going to empty bins or sort plumbing out when you have a problem!

You can visit her website at www.cheesmansplumbers.com.

“It is a worthwhile job, a worthwhile trade” 14

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HATTIE HASAN Hattie Hasan quit her job as a primary school teacher to become a plumber. After qualifying at the age of 27, she started her own business and in 2006, she embarked on the mammoth task of creating a network of women plumbers called Stopcocks.

Female trainees wishing to know more about how they can become a Stopcocks Plumber can call 0800 8620010 or visit stopcocks.uk

HIP Magazine: Why is plumbing a good industry to work in?

Hattie Hasan: The job is fantastic. Being able to channel and control water - it’s the stuff of life. In my early days, after one of the first central heating systems I’d fitted, I came home and there was a message on my answering machine thanking me. It’s things like that that make plumbing so brilliant.

HIP: How did Stopcocks come about?

HH: In 2006 I joined an entrepreneur network with about 250 entrepreneurs and some people were given an opportunity to talk about their business. They picked mine and I said I was going to build an army of women plumbers to make a difference. It was incredible; the room fell silent and people started applauding, thinking this was a brilliant thing. The first thing I had to do was find others. I spent an afternoon in the library looking in the Yellow Pages, it was really labour intensive.

That’s how I started the first network. I created a newsletter called Stopcocks Monthly. I would write stories of different women plumbers and sometimes interview them, and later on when technology was easier I’d do videos. I started to build a community of women who were already plumbers.

HIP: How did the Women Installers Together Conference come about?

HH: The idea dropped into my head: let’s do a celebration of all the women in the industry. Judging by the number of women contacting me who wanted to be plumbers, I knew there must be plenty of women who would want to attend. On the morning of the first event we got a call saying there’s a queue waiting to get in! It was a sigh of relief. The second event [this year] was much better organised, we were much more confident about how to run a good event. My ambition is for it to go onto the national plumbing calendar.

HIP: What advice would you give to people looking to get into the industry?

HH: It will be one of the best decisions you ever make. I gave up teaching to do this, I could have been sitting now retired in a holiday home, but I decided not to go that way and I’ve never once regretted that decision. Just be the best you can, don’t give up. Have your goal in mind.

“Being able to channel and control water - It's the stuff of life” I N T E RV I E W I AU TU MN 2018 I H IP

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ALICE WOOLLEY Alice has been working for Vaillant and Glow-worm for almost 10 years and within that time she has progressed to Marketing Director, creating impressive campaigns for both brands whilst being a prominent and popular figure in the Twitter plumbing community.

HIP Magazine: How long have you worked at Vaillant?

Alice Woolley: In December it will be 10 years. I started as the Marketing Communications Manager for Vaillant but I’ve not stayed in marketing throughout my career. I was the key account manager for our merchant customers, then I ran the specification business (social housing) side, which was a massive change but a huge opportunity because I learnt so much about the market. Then in February 2017 I started as Marketing Director for the group. Since then we’ve developed Vaillant’s largest UK TV advertising campaign, increased installer communications through a new Vaillant magazine, developed an online consumer campaign for Glow-worm and so much more. It’s a fabulous company and a fantastic place to work. The last 10 years has flown by.

HIP: How do you find the plumbing industry?

AW: I really like this industry and how social media is shaping it into providing support, guidance, technical advice and best practice. I really love what Stopcocks are doing to support females and we at Vaillant are proud to support them, but equally it’s important that we support everybody. It doesn’t matter if you’re male or female in this industry, everyone needs support, whether it’s personal or professional. At Vaillant we are proud to support our loyal installers with support, training, marketing and great service. I would encourage anyone to engage with the community, utilise manufacturer resources and get networking on social media with other professionals from the industry.

HIP: What is your favourite part of your job?

AW: When we launch a campaign that’s well received by our customers. A huge part of what we do is communicating with installers, for example our TV campaign which kicked off a long term strategy of investment in our brand and our loyal installers in December 2017 – when you hear that our efforts to support installers have been well received it’s 100% the most gratifying thing, we got such positive feedback on the campaign. The advert was quite different and a launch slot in the middle of Coronation Street is one of the most expensive advertising spots you can get. The campaign starts again in September, this year we will invest over £2.5m in consumer advertising to support installers.

HIP: What do you consider to be your greatest professional achievement so far?

AW: Probably my biggest achievement was the TV advert, and the communication with installers as the campaign was done to support them. The reception that we got from installers was brilliant when we started the campaign because we did it to support their businesses, and hopefully that feedback will continue as we build on the campaign.

“It’s important that we support everybody” 16

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For speed, ease and reliability.

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Hep2O comes with the longest guarantee in the industry.

Secure joint recognition with In4sure™ technology.

Comprehensive range of fittings to suit every job.

Anything else is just a fitting.

Connect to better at www.hep2o.co.uk Water management | Plumbing and heating | Waste water drainage | Water and gas distribution | Cable ducting

QUIZZES TO GIVE A KAHOOT ABOUT So you’ve seen our awesome new look and our epic new website, but have you spotted the other new addition to the HIP world that we are all super excited about?

Kahoot! is a game-based platform that takes you away from your textbook and makes learning interactive and quite literally hands-on.

It enables you to compete with your classmates, your lecturers and anyone else who fancies the chance to test their knowledge.

This will change the classroom and your learning experience forever, one quiz at a time.

With the HIP Kahoot! quizzes - which can be found on the ‘Learning Resources’ page of our website - speed is key as you race to beat your classmates and get the most answers correct.

Check it out – you won’t regret it!

18

H IP I AU TUMN 2 0 1 8 I F E AT URE

Multi Volt series

AC power.

DC freedom.

A new generation battery system with almost the same size and weight as our 18V battery ‑ but it’s the technology inside that gives you the great improvements you need. Doubling the voltage provides optimal power without the hassle of cords. The MULTI VOLT battery is compatible with almost every cordless HiKOKI power tool, which means you can easily switch from one power tool to another, regardless of the voltage.

So you’re just a simple click away from maximum performance.

www.hikoki-powertools.co.uk

NEW TERM, FRESH START. WHERE TO NEXT?

Incorporated Engineer IEng

Usually office based

BEng(Hons). MEng

Trainee Graduate Engineer

Technician EngTech

Specialist in Teaching or Related Plumbing Services

Usually site based

Usually site based

Continuing Professional Development and Commitment to a Code of Professional Standards

Chartered Engineer CEng

MSc, MEng, Bachelors degree, NVQ Level 6

Director or senior manager of team of engineers designing and managing plumbing and public health engineering systems for large projects.

Honours degree NVQ Level 5

Senior engineer designing, supervising and managing public health engineering systems for large and small projects. May be senior manager of director level.

NVQ Level 4 (HNC/HND)

Graduate or trainee plumbing engineer designing plumbing and public health engineering systems for various projects and undergoing further training.

Master Plumber

Highly experienced and qualified crafts person – recognised for their skill and expertise.

Fully Qualified Plumber EngTech

NVQ Level 3

Experienced craftsman installing and managing plumbing systems for various projects and training plumbers.

Intermediate Plumber

NVQ Level 2

Site based intermediate plumber working under the supervision of a fully qualified plumber.

Un-Indentured Trainee Career Change

Apprentice Plumber

4 GCSE’s A–D level

School leaver or career change trainee working with an experienced plumber on site with day release or evening at college.

The Worshipful Company of Plumbers

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Turn your guarantee up to

with Vaillant Advance*.

Boost your business with our new guarantees.

Get a ten-year guarantee on the ecoTEC exclusive with Green iQ and ecoTEC plus with the new Boiler Protection Kit when registered on the Advance scheme. Plus, grab a seven-year guarantee on the ecoTEC pro and ecoFIT pure when you register on Advance*. Vaillant Advance members get all sorts of benefits. Boost your business today with: Free app with product, gas safe and benchmark registration

Credits and cashback to spend on discounted tools, workwear and merchandise

Free product training in our nationwide centres of excellence

Start boosting your business today by signing up at vaillant.co.uk/10year

vaillant.co.uk Heating

@vaillantuk

Hot water

Renewables

*Terms and Conditions apply. Visit Vaillant.co.uk/10year

Introducing the Boiler Protection Kit. Our Boiler Protection Kit, specially designed for Vaillant boilers, makes it even easier for you to install comfort.

The kit includes a litmus paper to check the pH of system water, a serial number card to register the system after installation, a high-quality Vaillant metal water filter plus a system water test kit. The kit comes with full fitting instructions and is available in two versions: 22mm version suitable for Vaillant boilers with a heating output up to 27kW 28mm version suitable for Vaillant boilers with a heating output 28-45kW

Here are 10 more reasons why fitting our Boiler Protection Kit is worth your while:

1 1

66

Easy Easy to install to install

Excellent Excellent flow, flow, withwith virtually virtually no no pressure pressure drop drop

22

77

Robust Robust withwith brass brass construction construction

Unique Unique intelligent intelligent magnetic magnetic fieldfieldboosting boosting technology technology

33

88

FitsFits in in tight tight spaces spaces

Quick Quick andand clean clean to maintain to maintain

44

99

Rapid Rapid particulate particulate removal removal as soon as soon as the as the system's system's commissioned commissioned

TwoTwo connection connection sizes sizes to cover to cover all all domestic domestic boilers boilers

55

1010

Holds Holds highhigh volumes volumes of of magnetic magnetic andand non-magnetic non-magnetic particulates particulates

Complete Complete peace peace of mind of mind for for your your customers customers

SMALL CIRCULATORS ARE ON THE UP

There are still many millions of old, uncontrolled small circulators operating in heating systems across the UK. Life cycle costs offer a compelling argument for replacing a small circulating pump.

The additional costs that inevitably follow the development of exciting new technology – in this case the vastly improved electronics and the arrival of electronically commutated motors (ECMs) for small circulating pumps - were justified by the lower life cycle costs of the new high-efficiency, more expensive pumps and the huge savings possible over a ten or fifteenyear operational life time.

precise setting of 0.1m. In addition, energy consumption can be monitored continuously on the LED display.”

Together with the new functions, the compactness of WiloYonos PICO has been dramatically improved to make it easy to install. Front access to motor screws, and the Wilo connector position, contribute to the adaptability of the pump in any installation.

Importantly, new ease of use functions make maintenance far easier for the installer.

Manual restart is a response to a specific request from the market, as is the new constant speed mode.

> NEW GENERATION Wilo now offers the new generation of the Wilo-Yonos PICO series small circulators to the UK market. A range of new features has been added to this popular circulator primarily for residential homes and properties, for heating systems and air conditioning equipment.

With this new version, Wilo has succeeded in not only upgrading one of the most established products in the market, but also to an extent, it has been able to reinvent it thanks to new functionality and ease of use.

Wilo UK’s Training and Technical Manager Gary Wheatley, said: “Energy performance plays a major role of course, and many successful existing features have been kept. As in the previous version, the outstanding Wilo ECM technology performance is combined with a 24

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For more information on the Yonos PICO and the other small pumps in the energy efficient Wilo family of circulators, visit WILO-YONOS PICO

www.wilo.co.uk or call 01283 523000

INTEGRATED PIPING SYSTEM IS THE IDEAL SOLUTION Pegler Yorkshire’s highly efficient pipework system has delivered infinite benefits to endless modern construction projects across the UK, including a recent project by Scottish company Arc-Tech.

The £2.8m contract to construct the Hawkshead Centre was carried out on behalf of the Veterans’ Charities and the Royal Blind Association. The Day Centre has a striking roof design to replicate the wings of a Hawk jet, a subtle nod towards its military connections, whilst the 55-bed care home is a modern building with a sensory garden at its centre. > EFFICIENCY AND CONTROL Eleanor Johnson, Fittings Market Manager for Pegler Yorkshire, said: “Our integrated piping system fulfils the demanding briefs set by today’s architects and specifiers, giving installers confidence in the fitting and commissioning process. The heat free, push and press fit technology offers compatible pipes, fittings and valves and is an ideal solution in a variety of projects and continues to grow in popularity across all sectors.”

the Hawkshead Centre. The contract was carried out in a tough 40-week period on time - and on budget - and this was attributed to the products and the support received from Pegler Yorkshire.

The VSH Tectite push-fit system by Pegler Yorkshire was chosen as the preferred solution for this particular project for its credentials and ability to be easily connected. Its heat-free technology ensured a clean and speedy installation of the system whilst the complementary valves provided the completed services with greater efficiency and control.

A shining example of this was when Arc-Tech (Scotland) Ltd were commissioned to be the main M & E contractor at

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> CLEAN INSTALLATION The Tectite system, combined with the entire integrated piping system, ensured a clean installation as the product negates the need for any solder or flux. No hot works permit is required due to its heat-free nature.

Full training from the Pegler Yorkshire team was also given to all installers to ensure the products were installed correctly and to make sure that the efficiencies of time and labour were realised. www.pegleryorkshire.co.uk.

Free hands-on training, delivered by experts.* Free hands-on product training Technical Packs (including fault finding information) Additional Baxi branded items Local training centres across the UK

To book online, visit baxi.co.uk/training

Or call 0344 848 8281

DEPT_283918_Baxi_Training_HalfHorizAd_HIPMagazine_rev2.indd 1

You can now book your training online.

Follow us *Free product training is only available to Gas Safe registered engineers.

13/08/2018 10:39

STREAMLINE PUSH-FIT PLUMBING FROM POLYPIPE Introducing PolyMax, the white push-fit plastic plumbing fitting from Polypipe. > STEP 1: CUTTING THE PIPE

> STEP 2: USE OF PIPE STIFFENER

POLYBUTYLENE Using a Polypipe pipe cutter, cut the pipe squarely using the “K” marks on the pipe as a guide.

These marks indicate when the pipe has been inserted into the fitting correctly.

COPPER Wherever possible, use a rotational pipe cutter when cutting copper pipe. Ensure that all cut ends have a rounded lead in, with burrs removed. Never use a hacksaw. You will need to mark the insertion depth on the pipe as below.

Pipe Diameter (mm)

10

15

22

28

Insertion Depth (mm)

22

35

42

44

Insert a pipe stiffener into the pipe (not required with copper pipe). Polypipe offer three types of stiffeners for use with PolyMax fittings: metal, plastic and for extra security - a sealed stiffener (15mm and 22mm only). When using a sealed stiffener, the stiffener will be retained in the fitting when demounted.

> STEP 3: VISUALLY CHECK FITTING Visually check that all components are present, undamaged and free from contamination. All Polypipe fittings are supplied with pre-lubricated EPDM ‘O’ rings. If any further lubrication is required, only Polypipe silicone lubricant should be used. Substances such as solder flux must not be used.

> DEMOUNTING POLYMAX

> STEP 4: INSERT PIPE INTO FITTING

> STEP 5: CHECK JOINT SECURITY

Insert pipe into the fitting, ensuring it is inserted to the full socket depth denoted by the next “K” mark on the pipe.

A quick tug on the pipe will confirm that the pipe is inserted past the grab ring and that a grab ring was present in the fitting. It does not however ensure that the pipe is fully inserted as this can only be confirmed by using the depth insertion mark.

PolyMax fittings are fully demountable and re-usable. To demount a PolyMax fitting, use the raised edge of the demounting tool (FITAID), depress the collet squarely towards the fitting and pull the pipe out of the fitting. Care should be taken that the collet is pushed all the way back to the fitting squarely to avoid scratching or scoring the pipe when it is pulled from the fitting.

For your free sample of PolyMax, email residential@polypipe.com 28

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KNIPEX Quality – Made in Germany

Pipe Wrenches and Water Pump Pliers Heating and plumbing professionals demand the best from their tools.

That’s why every KNIPEX plier has innovation forged into it. Quality – Made in Germany.

Pliers Wrench Pliers and a wrench in a single tool

KNIPEX Cobra® Hightech Water Pump Pliers

> Replaces the need for sets of metric and > Push the button for adjustment on the workpiece imperial spanners > Fine adjustment for optimum adaptation to different sizes of workpieces and a comfortable > Smooth jaws for damage free installation of handle width plated fittings – working directly on chrome! > also excellent for gripping, holding, pressing > Self-locking on pipes and nuts: no slipping on and bending workpieces the workpiece and low handforce required

KNIPEX Alligator ® Water Pump Pliers > More output and comfort compared to conventional water pump pliers of the same length: 9-notch adjustment positioning for 30 % more gripping capacity > Good access to the workpiece due to slim size of head and joint area

For more details please contact: Contact UK North: Mr David Barnes 07464847278

Contact UK South: Mr Richard Beesley 07770898298

www.knipex.com

THE KEY TO UFH As demand for underfloor heating rises, upcoming installers must realise the importance of high quality CAD drawings, says Toby Howard-Willis.

Since its inception, use of Computer Aided Design (CAD for short) has grown exponentially.

This holds up jobs and delays the installer, thus impacting profitability.

However, even though CAD drawings are now widely used to install underfloor heating (UFH), many installers do still take quality drawings for granted.

To re-draw every time a change is encountered also has a serious knock-on effect to an installer’s workload.

This is a perception that must change, especially for young installers as the global UFH market is predicted to reach USD 4.23 Billion by 2023, according to a leading market research organisation.

Sub-standard drawings cause a variety of issues, and here’s why CAD should be used. > EASILY ADAPTABLE As a leading supplier of UFH systems, JG Speedfit are given drawings daily.

However, most of these drawings are physical drawings, rather than genuine CAD drawings.

Analogue drawings cannot be easily amended in line with changing demands. If there are changes, they need to be re-drawn.

With CAD, amendments can be easily made. JG Speedfit offers a free CAD design service to installers, ensuring drawings and quotations are provided in a timely manner. > MATERIALS WASTAGE With UFH, installers must order the correct amount of material first time.

Any design inaccuracies will throw this amount out and lead to wastage.

For example, JG Speedfit’s overfit® boards and spreader plates require a precise square meterage to calculate the coverage of these fixing methods. Even being just 20mm out can mean you’ll need to order a new box of spreader plates. By using CAD technology, this human error element is decreased significantly. > PROTECTING REPUTATION It’s a given that plumbers trade on reputation. In a competitive market, a bad job can be significantly damaging.

Poor drawings that lead to bad results can reflect lack of professionalism.

However, professionally produced CAD drawings inspire confidence and convey expertise.

Ultimately, a good CAD drawing is key to an UFH installation’s success or failure. Accurate drawings produced by experts will save time, labour and materials.

Toby Howard-Willis is Technical Manager at JG Speedfit.

CAD DRAWING

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THE TRADE TRUSTS WILO 8 OUT OF 10 INSTALLERS CAN’T BE WRONG*

As pioneers of pumps and pumping systems, we take great care to ensure that our complex technology is not only reliable and efficient, but also simple and easy to install and use.

Our pumps are tried, tested and trusted. That’s why trade installers are talking about Wilo. Check them out on social media, and join the conversation.

Tel. 01283 523000 | www.wilo.co.uk | @WiloUK

* According to Customer Satisfaction Survey 2017, carried out by GIM Ltd on Wilo customer data – 87.7% of Residential Installers & 83.6% of Commercial installers stated that they would recommend Wilo to their colleagues.

Pioneering for You

Peter Booth @pbplumber

PRESS-FIT

Reducing installation time and improving efficiency for installers

Press fitting is fast becoming the installation method of choice for installers keen to adopt smarter and leaner working processes that improve productivity and profitability. Why is this? Because press-fit systems have proven to take considerably less time to install than their traditional counterparts, helping reduce the cost of jobs by approximately 27% compared with screwed steel pipework, according to a BSRIA report.

Press-fit boasts a number of benefits compared to traditional screwed and soldered connections, not least its simplicity and faster installation times.

The press-fit method also eliminates any unnecessary time spent on hot works and the proceeding cooling down period, giving installers a speedy turnaround on jobs. What’s more, coloured pressing indicators offer easy identification of both material and unpressed joints during installation leading to a cleaner installation process. > FREE TRAINING DAYS Despite its simplicity, press fitting remains a highly skilled process and installers should attend a training programme to get the very best out of the application. The Geberit training facility in Warwick hosts a number of free training days throughout the year focussing on best practice and innovative solutions in supply and drainage systems.

For more information on Geberit Press-fit, visit http://bit.ly/MapressCarbonSteel For more information on Geberit installer training, visit http://bit.ly/GeberitInstallerTraining 32

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DON’T SETTLE FOR SUB-STANDARD Whether it’s newbuild properties where you’ll be fitting a new unit, a retro fit installation during an emergency callout or investigating reduced performance, you'll be coming into contact with shower accessories in every bathroom scenario.

From the word go, it’s important to understand the safety-critical nature of the showerhead, hose and the dangers of installing incompatible, poor quality or non-compliant products. As a trusted installer your customer will look to you for advice on these issues, so it’s important to feel confident that you are recommending the right thing. > COMPATIBILITY Most consumers would quite understandably presume that shower accessories are compatible with any shower.

However, most spray heads

are only suitable for use with mixer showers – not electric showers. Choosing incorrectly can cause severe problems with the operation of an electric shower or lead to the delivery of extremely hot water. In a similar way, low-quality shower heads can have an adverse effect on performance. So, if you are visiting such a job where the customer is complaining about lack of performance from their shower, check out which accessories are being used.

This is a good place to start as inappropriate accessories could well be the cause of the issue, especially on electric showers.

> SAFETY STANDARDS Steve Saunders, Senior Technical Manager for Triton, comments: “Compliance with quality standards is a huge issue for the bathroom industry which needs constant attention if people are to be adequately protected in their own homes.

“As an apprentice in the early stages of your career, it’s important to ensure you are aware of the restrictions some accessories have so you can then help your customer by only selecting products which have been designed and tested for UK homes, with the user’s safety in mind.”

On top of this, inferior hoses can become twisted or kinked during use. This restricts water flow which can create unwanted back pressure in an electric shower, as well as a build-up of hot water being held in the shower itself.

The end result with both accessory issues is that users could be exposed to dangerously hot water temperatures.

For more information on the issue, watch our latest advice video on tritonshowers.co.uk or follow @TritonShowers on Facebook, Twitter and Instagram

A DV E R TORI A L I AU TU MN 2018 I H IP

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WAGO LAUNCHES NEW WIRING CENTRE WAGO has launched a new wiring centre based on the award winning 221 series compact lever connector. The leveroperated CAGE CLAMP® connectors provide a rapid, reliable and safe connection accepting solid, stranded and fine-stranded cables up to 4mm².

The KTECH mBox L32 is a costeffective wiring centre, with all the connections placed around the perimeter of the case, providing plenty of wiring space and easy access.

Usability was a key driving factor in the design: the lever-operated connectors make it a virtually tool-free installation and they remove all the small fiddly screws associated with traditional wiring centres. This means that installation times are significantly reduced and - with only one conductor per CAGE CLAMP® - fault finding is also simplified. > CONNECTIONS Connections are made via an assortment of 2, 3 & 5-conductor 221 series compact lever connectors, giving a total of 32 connections and 34

making it ideal for a wide range of applications such as heating, lighting and mains power.

The layout of the connectors satisfies the requirements of most heating schematics including the most popular ‘s’ & ‘y’ configurations. Self-adhesive labels are also provided, which can be placed inside the cover and show wiring diagrams for the most popular ‘s’ & ‘y’ plans, plus a blank version for custom wiring solutions.

The wiring centre is designed for internal use only and provides protection to IP2X. Cable entry points are provided for rear cable entry via any of the two snapout panels or through the bottom of the enclosure and the incorporated cable strain reliefs, to provide extra cable restraint. > SAFETY Safety was also a key design factor with the wiring centre manufactured from self-extinguishing, 960 Glow Wire polycarbonate, and all connectors being touch proof to avoid the risk of electric shock. A unique design on the underside also aids mounting on uneven surfaces whilst the front cover has an attractive finish designed to fit seamlessly in a domestic setting.

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https://www.wago.com/gb/

The Way to Connect!

EASY

WAGO’s 221 Series provides tool-free connections for all conductor types. An easy-touse and space-saving design makes wiring child’s play.

www.wago.com/221

FAST

WAGO’s 221 Lever Connector also connects flexible conductors quickly and easily – without tools. Pull lever up, insert stripped conductor and push lever back down.

SAFE

See at a glance if all conductors are properly connected: WAGO’s highly transparent lever connectors provide error-free connection of all conductors.

THE MORE YOU LEARN, THE MORE YOU EARN

It’s no secret that the HVAC industry is experiencing a skills shortage, therefore the pressure is on to nurture the next generation of industry talent into becoming the engineers of tomorrow. Yet to achieve true success, learning should continue well after college. Steve Owen explains why manufacturer training is the key to achieving your career goals.

This industry is one of the best around when it comes to employment opportunities. There’s variety in the work, flexibility to be your own boss and potential to earn a very good living.

Recently, Baxi surveyed a number of students about their motives for starting their course and 73% said they are interested in becoming a gas engineer due to the earning potential, whilst 52% think it would make a good long-term career. They also have their sights set on becoming business owners and employers. > TRAINING IS KEY This kind of success requires ongoing learning, including attending manufacturers’ training courses. This is because training increases productspecific knowledge and confidence which usually results in securing 36

more work. Also, the more proficient you are with products the quicker you can complete the installation and move on to the next job.

Baxi makes it easy with a wide variety of free training courses at centres across the country so you’re never too far from the classroom. If you want to specialise in certain areas we offer accredited courses too, such as solar thermal and unvented hot water storage (G3).

In fact, 73% of installers who have attended one of our courses gave it a 100% satisfaction rating, showing that it really is worth installers taking some time out of their day.

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> TIPS AND TRICKS And if you’re looking for handy tips and tricks to help you along, we now publish bitesize videos on social media every Tuesday using the hashtag #TrainingTuesday.

Each week one of our expert trainers covers a different topic, ranging from servicing and maintenance, to installation and repairs.

As the saying goes ‘the more you learn, the more you earn’, so if you want to go far in your career, remember to sign up for manufacturer training once you’re qualified.

Steve Owen is the national training manager at Baxi.

THE SHAPE OF TOMORROW By 2050, the world will be generating power without fossil fuels. The ways in which we use energy will change radically and become far more efficient.

The house of the future won’t just provide green electricity for electrical appliances and vehicles, it will also deliver heat from renewable energy sources.

This transformation is already happening. As energy supplies become increasingly decentralised, highly efficient combined heat and power (CHP) systems based on fuel cells are coming to the fore. Because they help protect the environment, subsidies for these types of systems are at record levels. In future, CHP technology will be an important part of central power generation too.

What does this mean for you? Well, if you intend to still be in the industry in a few decades, it’s likely you won’t be working on the products you’re being trained on today. > WHY FUEL CELL? Heating with a fuel cell is extremely energy efficient due to its main source of energy - hydrogen. A litre of hydrogen contains almost as much energy as three litres of petrol.

Hydrogen has already proven its suitability as an energy source for fuel cells in vehicles and ships many times over and is being used more and more in residential settings.

One of the stand-out power-generating heating appliances that makes use of this clean and futureproof technology is the Viessmann Vitovalor 300-P. Designed for use in detached and semi-detached homes, the Vitovalor 300-P combines heat and power generation on a very small footprint (0.65m²) and offers considerably higher electrical efficiency than other CHP solutions. This reduces the amount of heat extracted and makes it particularly suitable for new builds and renovations. At 20 kW, the Vitovalor 300-P provides enough heat for a large detached or semi-detached home, while the electrical energy generated in a day (up to 16.5 kWh) can be used to charge an electric vehicle or cover the basic needs of an average household. Users save up to 30% on their energy bills as well as being entitled to Feed-in Tarif (FIT) payments and protecting themselves against rising electricity prices.

They also have the satisfaction of knowing they have a future-proofed, environmentally sustainable energy system.

www.viessmann.co.uk 38

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GEBERIT MAPRESS

DESIGNED FOR SPEED. BUILT FOR BUSINESS. RESULT.

No wonder so many business-minded installers are switching to Geberit Mapress.

Quick and easy to install, with no hot works or costly one-hour cooling down period, our advanced pipe fitting solutions offer leak-free, hassle-free performance, unrivalled support and a watertight 25-year warranty. By anyone’s standards, that’s what you call a result. geberit.co.uk

INTELLIGENT HEATING MADE SIMPLE The second-generation Eco radiator thermostat from Danfoss has arrived.

The new Eco provides effortless heating control using the Danfoss Eco App to program individual radiator thermostats via Bluetooth technology.

Offering an easy and cost-effective transition to intelligent heating for homes and small commercial premises, Eco ensures optimum comfort and potential savings of up to 30% on heating bills. In addition to the energy saving benefits for end-users, Danfoss Eco is purpose-designed to be fast and simple to install by a professional heating installer in new and replacement applications.

the thermostat to indicate successful connection. Alternatively, Eco can be adjusted manually using the turnwheel option.

second-generation Eco is the perfect plug-and-play solution for all kinds of domestic and small commercial radiator heating systems.

> COMPATIBILITY

He said: “Together, our new Eco radiator thermostat and App enable end-users to experience some of the key benefits of intelligent heating for a relatively low investment cost.�

As a further benefit, the new Danfoss Eco radiator thermostat is compatible with 90% of all radiator valves.

This makes it an ideal solution for upgrading existing installations, either as a replacement on all radiators for maximum energy savings, or starting with just the one. And on top of all its innovative features, Danfoss Eco also boasts best-in-class noise performance at less than 30dBA. According to Danfoss Marketing Director, Bjorn Sejr Nielsen, the

> SUPER APP The intuitive Danfoss Eco App makes it easy for end-users to program the heating to suit their daily schedule and keep rooms comfortably warm when occupied, and cooler when empty. Having downloaded the App and activated Bluetooth, Eco thermostats can be programmed individually from a smartphone from a distance of up to 10 metres: a red light is illuminated on

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www.danfoss.com

WOULD YOU RATHER… Over the past few months we have been asking you to make difficult choices in a variety of questions on social media.

Where does the average plumber keep their ketchup – in the fridge or in the cupboard? Would you rather fight one horse-sized duck or one hundred duck-sized horses?

Some contests were tighter than others. Do you fit in with the norm or go against the grain?

?

?

?

Where do you keep your ketchup?

Which sense would you rather live without?

How do you pronounce scone?

FRIDGE (73%) CUPBOARD (27%)

SMELL (90%) TASTE (10%)

AS IN CON (67%) AS IN CONE (33%)

?

?

If you could only choose one of sweet or savoury, for the rest of your life, which would it be?

Who do you prefer in The Battle of Britpop?

Which would you rather fight?

OASIS (59%) BLUR (41%)

SWEET (15%) SAVOURY (85%)

ONE HORSE-SIZED DUCK (64%) 100 DUCK-SIZED HORSES (36%)

?

?

What sort of person are you?

Which would you rather live without?

EARLY RISER (53%) NIGHT OWL (47%)

INTERNET (50%) HEATING (50%)

?

STUDENT’S

SURVIVAL GUIDE IT’S SEPTEMBER…BRING ON THE ACADEMIC YEAR, RIGHT? OK, so you may be feeling a little bit glum because summer is now officially over and maybe even a little bit daunted if this is your first year. But don’t worry, we’ve got you covered. Make a brew and pull up a seat, because we’ve got some student survival tips that will make the whole apprenticeship/college experience an absolute breeze. Prepare to fly mis amigos!

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DISCOUNTS FOR DAYS

OPPORTUNITY KNOCKS

PUNCTUALITY

You would be missing a trick if you didn’t apply for a student card. People forget how many places you can use it so take full advantage while you can.

Say ‘yes!’ to every opportunity that comes your way because it could lead to something even better.

Turning up on time to a job or to college gives the best impression of you.

It’s simple but effective.

ASK QUESTIONS

GIVE YOURSELF AN MOT

This one is actually as it says on the tin. The more questions you ask, the more interested you appear and this will always work in your favour.

Learning can be hard work and it can take it out of you. You’re on the pathway to a career here, so rest up and eat well so that you’re ready to take everything on board.

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HELP!

WHAT IS… OCTILLION TRAINING ACADEMY? Plumbing lecturers Lee Elgy and Farooq Essa recently set up Octillion Training Academy in Uxbridge. Driven by their belief that the educational side of the industry has suffered from a target-driven system, they want to build up an alternative that will grow on a sturdy and respectable reputation by using their extensive industry knowledge.

Lee Elgy told us what Octillion Training Academy is all about…

HIP: Why did teaching in a college become less rewarding?

LE: At first working in an FE college was very rewarding, then over the years I noticed a change. More and more learners were being enrolled with no real interest in the trade: I discovered that many of our learners were on a plumbing course because it was free! Unemployment figures looked better as so many more 16-19 year olds were in education.

HIP: Where do you see your business in 5 years?

LE: We want to expand and open up other branches.

We’re small at the moment but that was our choice because we wanted to build on reputation. We are hoping that future employers will notice that someone who has trained at OTA will be informed, trained to a high standard and competent. That’s the kind of reputation that we want to build on, our main thing is quality! Everything is about how we can make their transition from being a learner to an engineer smoother.

HIP: What made you decide to set up a private training centre?

LE: Colleges received funding from the government through achievement. This meant that the focus of the teachers and trainers was on the quality of the training but the Senior Management Team (SMT) were more focused on passing learners, even if the learners showed no real interest in the subject. We couldn’t do this anymore so decided to make the change!

HIP: What would you say to a newly qualified plumber who was thinking about going into teaching?

LE: I think that’s brilliant but I would always recommend that you are on the tools or that you gain onsite experience before teaching. We still have the plumbing business working alongside Octillion and that way they get first-hand experience and knowledge from me. You should always keep yourself up to date with new regulations, technology, tools and new processes which will enrich the classroom experience too.

the kind of reputation “That’s that we want to build on” www.octillionacademy.co.uk

F E AT U RE I AU TU MN 2018 I H IP

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TESTO UK CELEBRATES 35 YEAR ANNIVERSARY WITH 35 HUGE PRIZES Like many successful businesses, Testo UK has grown from humble beginnings. Founded in 1983, the company originally operated from the garage of the first Managing Director, Barry Whittaker. 35 years and several moves later, Testo UK is now based in offices in Alton, Hampshire and employs more than 40 people. During this time Testo UK has seen continued growth and is now the tenth largest subsidiary of Testo worldwide.

Testo UK Managing Director Ivan Sokolov said: “Innovation and re-invention have been the qualities that have driven the growth and success of Testo UK for the last 35 years. Testo employees are proud to work for a company with a long history of sustainability and integrity and whose products truly help to make the world a safer place. To celebrate the success of Testo UK and to mark this significant milestone, we will be running a grand prize draw, where we will give away 35 Testo Instruments!”

suitable for professionals working across a range of industries: heating, ventilation, refrigeration, food, pharma and laboratories, industrial maintenance and facilities maintenance.

Open to all, Testo UK will give away a total of 35 Testo instruments between now and the end of 2018. At the end of each month from August to December, we will give away 7 different instruments. The prizes will include instruments

Entrants only need to enter the prize draw once, as their entry will automatically be included in each subsequent monthly draw. To enter customers simply need to complete a brief online entry form at www.testo.com/en-UK/win/35

Included in the 35 instrument prizes are a thermal imager, flue gas analyser, refrigeration manifold, airflow instruments, thermometers, dataloggers, Smart Probes and many more. In total the instruments are worth almost £8,000!

> ABOUT TESTO Testo UK sells the full range of Testo instrumentation to a diverse range of industries including: HVAC and refrigeration, facilities management, process industry, food production, restaurants and catering, pharmaceuticals and healthcare, energy and utilities.

In addition, we offer instrument service and calibration from our UKAS (ISO/IEC 17025:2005) accredited laboratory.

www.testo.co.uk 46

H IP I AU TUMN 2 0 1 8 I ADV F E ATEURE R TO RI AL

GRAHAM COLLEGE

REFRESH EVENT Three colleges attended the Graham College Refresh event – with the winner receiving a £10,000 cash prize to upgrade their plumbing and heating facilities.

Representatives from City College Norwich, New City College’s Hackney Campus (London) and Hull College made the trip to Worcester Bosch’s head office in Worcester, where the award presentation was held on 14th June.

challenge - which was won by Jimmy from Plumberparts in a speedy 57 seconds.

The competition was open to colleges across the UK who were asked to nominate themselves.

The money is awarded for materials, labour and any other project costs associated with updating plumbing and heating training workshops.

It was judged on a range of criteria from level of need and strength of application, to the potential positive impact on current and future students and trainers.

In an incredibly tight contest, the winner was announced as City College Norwich, who walked away with a large cheque for £10,000.

After an introduction by Graham The Plumbers’ Merchant, they were given a tour of Worcester Bosch’s factory and a CPD training session.

College lecturers were then given the chance to put their training into action, with a boiler speed service

Worcester Bosch also pro mised to support the winnin g college with technical supp ort and advice after the refresh, offering students a one-off oppo rtunity to develop their skills.

All three colleges left the event with a trophy and a large pile of prizes worth around £1,000.

Ian Kenny, Marketing Director at Graham, said: “City College Norwich had a fantastic submission, really good use of social media, really great use of video evidence against the criteria that we set.

“We had a huge number of entries – over 80 across the UK which we are delighted with.

“We have done a lot of good work over the last two years with HIP Magazine and are delighted with the response we get and the partnership we have formed.

“It’s a very big part of our business going forward, in terms of the community engagement, and it’s something we really look forward to developing over 2019 and beyond.”

and Tony Sandon, heating ge lle Co y plumbing lecturer at Cit g lin fee at Norwich, said: “It’s a gre d an 00 that we’ve won the £10,0 d an rd wa now we can push for build a new gas centre. nt – “The day has been brillia orking we’ve done a lot of netw d done with other colleges an boiler servicing. nd it “I’d definitely recomme don’t to other colleges – you know if you are going to win, so just do it!”

18

llege 20

Hull Co

Prizes wor th ar ou

nd £1,000

48

H IP I AU TUMN 2 0 1 8 I F E AT URE

www.grahamplumbersmerchant.co.uk

THE HIP ALTERNATIVE DICTIONARY – THE LETTER ‘N’ NATURAL GAS

A hydrocarbon gas which generally contains a lot of methane OR A trump or unpleasant sound and/ or smell

TEMS NOISE IN SYS coming

ed as A noise identifi ased system from a water-b man ry OR A hung hu

NON- COMBUSTIBLE

sily A material that won’t ea n ca t tha n rso pe burn OR A m fro ck sti of take a lot their mates

NON-RETURN

V

ALVE A valve which allows water to only flow in one direction OR Getting ve ry lost in a tunnel/subway

NUT

A plumbing fitting OR A tasty snack, often enjoyed salted

Testo UK Celebrates 35 Year Anniversary with Grand Prize Draw of 35 Testo Instruments!

To celebrate our 35 year anniversary, we will be giving away a total of 35 Testo Instruments between now and December 2018.

Included in the 35 prizes are a thermal imager, flue gas analyser, refrigeration manifold, thermometers, airflow instruments, dataloggers, Smart Probes and much more.

Enter online at

www.testo.com/en-UK/win/35

HELPING INSTALLERS TO COMPLY WITH LEGISLATION ErP emission targets coming into force in September mean installers must ensure the oil-fired boilers they install are compliant, explains Anna Wakefield.

As a plumbing and heating engineer, the products you install have to meet energy efficiency legislation. Throughout your career, legislation will continue to change and as such, you will see manufacturers like Grant upgrading their product offering to stay ahead of the curve. So, it is important to keep up to date with the latest changes and any potential impact on your work. Grant UK has always made it easy to do this by ensuring their customers are up to speed with industry news and their products are fully compliant.

> NEW LEGISLATION On 26th September 2018, the next phase of the EU’s Energy-related Products Directive will come into effect. This new legislation will set maximum nitrogen oxides (NOx) emission levels that space heaters will need to meet, reducing the overall NOx emissions produced from heating. For oil-fired boilers, the NOx emissions target will be a maximum of 50

120mg/kWh so all oil boilers placed on the market by the manufacturer on or after 26th September will need to be compliant.

One of the overarching objectives of the new legislation is to help improve the air quality by reducing pollution.

The good news is that advances with burner technology coupled with Grant’s efficient boiler designs have enabled all of our Vortex Pro and Eco boiler ranges to achieve these new targets with virtually no visible change to the existing line up.

> HITTING TARGETS Grant’s VortexBlue (Blue Flame) range had already far exceeded these lower NOx emission targets from their launch in 2016 and are steadily

H IP I AU TUMN 2 0 1 8 I ADV E R TO RI AL

increasing in popularity.

To reflect our confidence in this range, comprehensive guarantees of up to 10 years are available on VortexBlue boilers through our G1 installer network and, for installers new to this scheme, it is easy to register and gain these benefits (subject to Terms and Conditions).

The Grant Vortex low NOx models include utility, external, boiler house, combi and wall hung boilers, all of which incorporate this new low NOx technology. The majority of components within the burners like fuel pumps, motors and control boxes remain the same as before, thus delivering continuity and familiarity for installers and engineers.

Anna Wakefield is Marketing and Corporate Communications Manager for Grant UK. For more details call 01380 736920 or visit www.grantuk.com.

DIP PIPE AND DIFFUSER

NOT ALL CYLINDERS ARE CREATED EQUAL! Never has a truer word been spoken.

Every installer knows there is a huge variation in price when it comes to hot water cylinders, but do you understand the subtle engineering changes that differentiate a top-quality cylinder from the rest? > DEDICATED DRAIN OFF CONNECTIONS On the surface, this seems like a great idea, but it’s usually not.

It can significantly reduce the energy efficiency of the cylinder and good manufacturers try not to cut unnecessary holes in the insulation by minimising the number of connections. For example, Kingspan uses a cold feed with a dip pipe going to the bottom of the cylinder: this allows installers to fully drain the cylinder by syphoning the water via the cold feed.

52

We asked Andrew Ogden, Technical & Design Manager at Kingspan, to tell us the top points installers often miss when making a comparison.

> DIFFUSER OR DEFLECTOR

> MATERIALS

Many installers don’t realise these are completely different approaches to distribute the cold water at the bottom of the cylinder. The best cylinders use a diffuser, as this ensures cold water fills the cylinder in a gentle layer with minimum turbulence. A deflector simply spreads the water randomly with high turbulence, resulting in the hot water at the top of the cylinder being churned up and cooled quite dramatically. The worst cylinders don’t even use a deflector and this could result in having to oversize the cylinder to compensate for the lost hot water or having unhappy customers.

This is often overlooked, but as the market has become more competitive, some manufacturers have downgraded the specification of the steel used for their inner vessels. They do this by not using proper Duplex steel, but using a lower grade of stainless steel instead or moving to a thinner gauge that is less robust and more prone to damage from corrosion.

H IP I AU TUMN 2 0 1 8 I ADV E R TO RI AL

These are just three issues for installers to consider, but there are many more. Should you need help in choosing a quality cylinder please call Kingspan Technical Help on 0345 260 0007 or email cylinder.tech-support@kingspan.com for more advice.

APP-RENTICE Rag and bone, ringer, handset, mobile, bleeper, cell… whatever you call your phone, it’s unlikely that you’re ever without it. So why not use it to go further as a plumber?

We take a look at some of the latest apps that are available to make your plumb thumb app happy…

GRUNDFOS

WRAS

READY, STEADY GO WITH GRUNDFOS

PIPE INSULATION TOOL FROM WRAS

Grundfos Pumps have a fantastic range of apps available that will help you in your working life.

These include the Grundfos GO Balance that will assist with hydraulically balancing a domestic heating system - without the need for a separate reader. This app is for use with the award winning ALPHA3 circulators. The Grundfos GO Remote will help you to control your pumps and access a range of data. These are available on both iOS and Android.

This easy-to-use tool works out how effective insulation will be in delaying the effects of cold weather on water pipes, such as freezing.

By inputting information on a few key parameters it will calculate how many hours’ protection you can expect from different insulating materials. This tool uses the latest internationally-recognised calculation rules for stationary water in pipes – BS EN ISO 12241:2008, and guidance values from BS 5422:2009.

Use the 'Pi Launch tool' button to access the tool via your web browser. These are available on both iOS and Android.

54

H IP I AU TUMN 2 0 1 8 I F E AT URE

Get ahead.

Get online.

Mira’s For the Expert zone makes it simple. Discover the latest downloadable resources including step-by-step installation videos, training tools and dedicated support – all designed for the Expert. So whether you’re browsing on your phone, tablet or desktop you’ll find everything you need in one place.

www.mirashowers.co.uk/expert

VIESSMANN COMPETITION SAVE ENERGY AND THE PLANET TOO. WIN A VIESSMANN 100% SUSTAINABLE “COFFEE CUP TO GO.” Viessmann, manufacturer of efficient heating and energy systems for 100+ years, is proud to present its customers with tado° smart thermostats for the operation of Viessmann systems. tado° offers a wide range of intelligent functions that can save on heating costs and improve comfort in the home. Automatically.

The tado° app uses your smartphone’s location services to reduce the temperature when you‘re not at home and automatically brings it back to the values you set when you‘re about to return.

For more information see www.viessmann.co.uk/tado Pure sustainability! With the coffee cup to go made from 100% sustainable biologically decomposable plant based material (PLA) you will be well equipped and will be caring for the environment at the same time.

The cup is BPA-free and dishwasher safe.

HOW TO ENTER… Send your answers by email to info-uk@viessmann.com by 18th January 2019. Please remember to send your full contact details. Winners will be notified by email within 7 days of the closing date.

Q. What does the tado° app use to reduce your heating when not at home?

TRITON SHOWERS

COMPETITION Fast-Fit Brackets Included in Box

The Dene mixer range from Triton showers has been developed specifically to make installation easy and comes with everything needed to get the job done in one box. The comprehensive collection with 7 different models – from hi-flo and eco bar mixers, to concentric and sequential designs – offers a solution for any customer request. A favourite option is the Dene Cool Touch Bar Mixer, which draws cold water across the valve to ensure it is comfortable to touch, making it ideal for family bathrooms.

To win a Triton Dene Cool Touch Bar Mixer, simply answer the question below:

Q. How many different options does the Dene range come in?

A–5

|

B–3

|

C–7

HOW TO ENTER… Send your answers by email to firstthing@tritonshowers.co.uk by 18th January.

Remember to send your full contact details (address and telephone number) so that you can be contacted if you win. Our full privacy policy is available at www.tritonshowers.co.uk/privacy.

VAN RACKING

BY VANGUARD Our Judge Tony Kite tested the VanGuard racking in his van and this was his verdict… VanGuard were easy to contact to discuss which product would be suitable for my vehicle. You can order by phone and online and you have the option of fitting it yourself or having qualified fitters do it for you; I opted to have it fitted. They did an excellent job.

There are many different racking options: you can have either flat or sloping shelves to stop tools falling off whilst travelling. I chose to have two sloping shelves and one flat.

The shelving is lightweight and robust. It helps to provide extra storage in your van and it helps to keep your van tidy. There is rubber matting in the shelves too, which stops things from sliding about.

They provided extra facilities such as tray dividers, clip holders, hose racks, spray can holders, tube carriers and mastic gun holders.

> IT MAKES IT EASIER TO: STORE THINGS AWAY STOP THINGS FALLING KEEP EVERYTHING TIDY FIND TOOLS FIND SMALL ITEMS

> OVERALL VERDICT: VanGuard provide many options to suit many different vehicles. Their racking is a good quality product that is well worth the money.

https://van-guard.co.uk/shop

58

H IP I AU TUMN 2 0 1 8 I ADV E R TO RI AL

TRADE VAN

RACKING

Van Racking designed for the everyday Tradesperson Great value for money FREE next day delivery Quick fit and easy to install Accessories inc. bins, hooks & holders available for storage of various items Van specific kits designed Available as single & double units Aluminium - strong yet lightweight Crash tested to industry standards

MADE FOR THE TRADE View our range of van accessories www.van-guard.co.uk

Call our UK Customer Service line 01392 368351

60

H IP I AU TUMN 2 0 1 8 I F E AT URE

Olive Splitter

Auto Grip Water Pump Pliers

652001

867930

48.72

£

Burn Barrier Heavy Duty Pipe 290 x 200mm - 16.001 Bender Kit 3pce 903666 15-22mm - 11.205

31.34

Tote Toughbag with Steel Handle 430mm / 17” 18.504

Inc VAT

Pipe Cleaner & Deburrer 4-in-1 15 & 22mm - 11.06

516756

£

16.06

£

Inc VAT

The Danfoss TPOne-S programmable room thermostat makes it easy for homeowners to control their heating and hot water whether at home or away.

416827

5

87.92

£ .51

Aluminium Spirit Level 600mm / 24” - 19.021

Find a stockist online

£

Inc VAT

Inc VAT

Inc VAT

430256

693141

58.61

£

Prices correct at time of print.

Images not to scale. Colours may vary.

13.14

£

Inc VAT

Inc VAT

dickiedyer.com

8375- 98x137 DD mockup.indd 1

FOR QUALITY PLUMBING TOOLS CHOOSE BAHCO.

TPOne-S Intelligent control gets smarter TM

595077

18.83

£

Inc VAT

Programmable Room Thermostat

Continuity Bond & Crocodile Clips

Secure internet connection to the TPOne Heating App allows the thermostat to be controlled from anywhere, at any time. Heating can be adapted whilst on the move, saving money when away and improving comfort when returning home.

Danfoss TPOne™

13/12/2017 12:41

9031P

ADJUSTABLE WRENCH WITH REVERSIBLE JAW

The ERGO™ 90 series has more functions than any other adjustable wrench.

The ergonomic design of the handle, jaws and grip makes it possible to use hand strength in the best and most efficient way. It gives the best, safest grip in different work positions whilst protects against unnecessary work injuries.

TO VIEW OUR FULL RANGE OF PLUMBING TOOLS VISIT

BAHCO.COM

SNA Europe [UK] Moorhead Way Bramley, Rotherham South Yorkshire S66 1YY

tpone.danfoss.co.uk ukheating@danfoss.com @danfoss_uk

ANAGRAMS Can you work out what these pipework, pumps, fittings and valve themed anagrams are?

ANSWER

Q1

TALCUM PRICING UP

Q2

SHUTEYE DEPLOYED IMMINENTLY

Q3

EPIC POPPER

Q4

SPAS LOVE TV

Q5

DRIVEN OFF LAVA

Q6

EPIC DEED FLOP

Q7

FLOPOVER WIPE

Q8

CHICKEN LEG VALVE

Q9

MISFITTING ANTLER

Q10

MEXICAN PORT BLOOM

Q11

EARTHMOVING EXALTS VICTIM

Q12

MASSIVE VEXING WHORL

Go to hip-magazine.co.uk to download exercise answers for free

62

H IP I AU TUMN 2 0 1 8 I E FE XE ATRC URE IS E

#WhyGrant These are just 4 of our 63 market leading oil condensing boilers that are low NOx compliant for September 2018...

LOW N x

READY

Vortex Eco External 15/21

VortexBlue Combi 26

Vortex Boiler House 36/46

Vortex Pro Utility 15/26

Fitted with tried and trusted Riello RDB Lo-NOx burner technology

Up to 10 year guarantee*

*Subject to boiler model. Full Terms & Conditions apply.

That’s why.

To view our full range visit www.grantuk.com

WORD SEARCH Can you find the hidden tools and testing equipment words?

P

I

P

E

C

U

T

T

E

R

E

R

P

T

S

M

I

H

I

S

C

O

N

V

E

A

T

O

R

A

K

A

P

S

P

A

N

N

E

R

G

D

A

B

E

P

H

N

E

B

E

T

W

E

S

P

L

I

E

R

S

E

A

H

S

X

C

O

I

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S

R

M

A

L

A

S

M

P

O

H

P

L

P

E

W

O

R

K

T

O

T

U

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L

L

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O

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S

T

I

L

L

S

O

N

S

R

A

L

E

A

S

A

W

I

R

D

N

G

R

L

O

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S

D

C

R

D

N

S

M

M

E

Z

O

V

L

M

T

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R

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S

I

E

N

D

E

R

F

G

A

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G

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R

A

V

I

W

R

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N

C

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O

G

L

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R

S

E

I

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A

C

A

T

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M

F

L

L

V

E

H

T

S

N

R

J

P

I

P

E

B

E

N

D

E

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P

H

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K

O

Q

C

O

N

T

R

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K

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U

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L

I

V

E

P

U

L

L

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R

M

M

A

D

Y

S

T

O

P

T

A

P

K

E

Y

I

G

P

R

S

S

Pipe cutter Manhole cover key Stop tap key Olive puller Wrench

Spanner Stillson Pipe cleaner Drain rods

Pressure test pump Pipe shears Pipe bender Pliers

Solder Tape measure Gauge Radiator valve key

Go to hip-magazine.co.uk to download exercise answers for free

64

H IP I AU TUMN 2 0 1 8 I E XE RC IS E

BECAUSE ONE SIZE DOESN’T FIT ALL

From attic en-suites to tight-fit utility rooms, jobs come in all shapes and sizes, which is why our products do too.

We’ve enhanced our huge product range with clever innovations like easy access panels and vibration-reducing suspension, so you know that whatever the job, you’ll find the perfect solution with Saniflo.

Anything’s possible. Visit saniflo.co.uk to see how.

CROSSWORD Domestic heating systems, boilers and controls crossword

1

8

10

11

2

9

T

12

3

4

5

6

7

ACROSS

DOWN

1. LCS tube is used in heating systems and gas pipework (amongst other

uses) due to its strength, rigidity and resilience. It is made from a

mixture of iron and _______ (6 letters)

8. _________ (8 letters) of the water is one of the biggest causes of

corrosion in heating systems.

2. _______ (9 letters) or one pipe circulation is circulation that occurs

within the same pipe.

3. It’s easy to remember the relationship between the cold feed, vent pipe

and pump by using the VCP acronym; Very Correct Procedure or

Vent, ____ ______, Pump (4 letters, 4 letters).

4.

_______ (7 letters) water can be found in the boiler, central heating system or an indirect-type hot water storage cylinder. It is called so, because it is heated by the primary source of heating and hot water within the premises.

9. Central heating appliances need one to safely remove the products

of combustion: ________ (4 letters).

10. The ________ (10 letters) must be positioned with care to avoid

design faults that could lead to problems with corrosion.

11. The ________(9 letters) system is a form of two-pipe system that

uses a small bore pipe to feed heat emitters.

12. Under Boiler Plus, timers and room ______________ (11 letters) are

an explicit requirement in ALL gas and oil system installations.

5. A ________ ______________ (4 letters, 9 letters) is a device or vessel

that transfers heat from one water system to another, without the two

systems coming into contact with each other.

6. ________ ______ (6 letters, 7 letters) is a process where a thermostat

protects a boiler from overheating by shutting it down.

7.

The ________________ __________ (9 letters, 6 letters) allows the safe expansion of water.

Go to hip-magazine.co.uk to download exercise answers for free

66

H IP I AU TUMN 2 0 1 8 I E XE RC IS E

COLD WATER KEY WORDS All the jumbled words below relate to cold water. Can you unscramble them?

KEY WORD

Q1

LEPABTO

Q2

EWHESMOLO

Q3

RUNTK MIAN

Q4

NPLPIICRE NIAM

Q5

ERBO ELHO

Q6

ILATNOESRTSII

Q7

RELUFRE

Q8

NIOTAMREPE

Q9

WKBLFCAO

Q10

INADIOCIIZCFNTE

Q11

WREAT ERTME

Q12

CLESA RREDECU

Q13

RIWE CUP

Q14

LODC ETRWA OASETGR TCINESR

Q15

LOTAF OAEETDRP LAVVE

Go to hip-magazine.co.uk to download exercise answers for free

E X E RC I SE I AU TU MN 2018 I H IP

67

TOOLS AND EQUIPMENT Complete the following multiple choice questions.

What piece of equipment is used to Q1 measure the flow rate of water from a tap?

Ans.

What piece of equipment would you use Q5 to test flow and return temperatures of a two-pipe radiator system?

a

Flue gas analyzer

a

Multimeter

b

Multimeter

b

Flue gas analyzer

c

Weir gauge

c

Weir gauge

d

Pressure gauge

d

T1 T2 Thermometer

Q2

A piece of equipment that is used to measure gas pressure?

a

Manometer

b

Multimeter

c

Electronic Weir gauge

d

Potentiometer

Q3

A piece of equipment that is used to measure voltage?

a

Multimeter

b

Flue gas analyzer

c

Weir gauge

d

Potentiometer

What piece of equipment would you Q4 use to test flue gases and measure complete combustion? a

Multimeter

b

Flue gas analyzer

c

Weir gauge

d

Potentiometer

Ans.

Ans.

Ans.

Go to hip-magazine.co.uk to download exercise answers for free

68

H IP I AU TUMN 2 0 1 8 I E XE RC IS E

Ans.

HEATING Complete the following multiple choice questions.

Q1

It is ‘expected practice’ to balance a domestic heating system.

Ans.

What type of boiler plus measure utilises Q6 the waste heat within the flue exhaust Ans. gases to preheat the domestic hot water?

a

True

a

Load compensation

b

False

b

Weather compensation

c

Boiler preheat device

d

Flue gas heat recovery (FGHR)

Q2

I do not need to balance a heating system if TRV’s are fitted?

a

True

b

False

Q3

Q7

Balancing a heating system improves Ans. efficiency and reduces fuel consumption.

a

True

b

False

Which type of boiler plus measure Q4 requires an outside temperature sensor. a

Load compensation

b

Weather compensation

c

Flue gas heat recovery

d

Smart controls

Q5

Ans.

It is a legal requirement to comply with the boiler plus scheme?

a

True

b

False

Ans.

What type of heat only boiler includes an Ans. integral pump and expansion vessel?

a

Combination boiler

b

System boiler

c

Regular boiler

d

Heat pump

Typically warm water underfloor heating Q8 flow temperatures are lower than radiators. a

True

b

False

Ans.

Ans.

Go to hip-magazine.co.uk to download exercise answers for free

E X E RC I SE I AU TU MN 2018 I H IP

69

PUMPS Complete the following multiple choice questions.

Q1

Name some examples where a negative head shower pump would be required?

a

Anywhere with a solenoid valve such as an electric shower or dishwasher

a

True

b

Anywhere where pumped hot water meets the mains cold water

b

False

c

Where two single impeller pumps are used in the same installation as an electric showers

d

All of the above

What is the maximum amount of flow that can be pumped from the mains in Q2 the UK according to the Water Supply and Fittings Regulations 1999? a

12 ltr/min

b

10 ltr/min

c

12 gal/min

d

15 ltr/min

Q3

What is the maximum theoretical head of pressure of a 6m head pump in kPa?

Ans.

Q5

When you fit 2 pumps in parallel the maximum available flow is increased.

When using a pump curve to size a Q6 central heating pump, what two things do you need to know?

Ans.

Ans.

a

Index pressure loss, total flow quantity

b

Total water content, pipe material

c

Boiler type, radiator type

d

Power supply voltage, pipe material

55kPa

a

Positive head pump

b

65 kPa

b

Negative head pump

c

75 kPa

c

Recirculating pump

d

60 kPa

d

Fish tank pump

Q4

When you fit 2 pumps in series which of the following is applicable?

a

The maximum available head of pressure increases

b

The maximum available flow is increased

c

It will not work

a

True

d

The power consumption does not increase

b

False

When connecting the cold and hot feed to the shower pump from the CWSC, you MUST ensure that the cold outlet Q8 connection to the cylinder from the CWSC is above the cold water outlet connection from CSWC to the pump.

Go to hip-magazine.co.uk to download exercise answers for free

70

H IP I AU TUMN 2 0 1 8 I E XE RC IS E

Ans.

If the hot and cold pipework from the shower pump rises into the loft space and is level or less than the manufacturer's Q7 Ans. recommended minimum distance below the base of the cold water cistern, which type of pump MUST be used?

a

Ans.

Ans.

Ans.

PIPEWORK Complete the following multiple choice questions.

Q1

Which pipe diameters below are not a Ans. recognized size for copper pipe in the UK?

a

10mm

b

15mm

c

22mm

d

28mm

e

31mm

You are allowed to connect plastic Q2 pipework directly to gas and oil boilers.

Ans.

When installing cold water pipework within an enclosed heated space such as under the floorboards on the first floor of a house, you MUST insulate the Q5 pipework to prevent excessive heat gain.

Domestic cold water pipework that is heated between 200C and 500C is at risk of legionella growth. a

True

b

False

Plastic pipework used for an underfloor Q6 heating system must include an oxygen diffusion barrier.

a

True

a

True

b

False

b

False

Q3

When selecting the incorrect or undersized pipework for a central heating system Ans. which of the following problems may occur?

a

Excessive streaming noise

b

Cavitation of the pump

c

Insufficient heat to the radiators or Underfloor heating system

d

All of the above

Which calculation method and British Standard assists the calculation of the Q4 pipe size for domestic cold water service pipework? a

BS EN 806

b

BS EN 906

c

BS EN 1006

d

None of the above

Ans.

When selecting the pipework for the D2 discharge pipework in an unvented Q7 hot water system, you must ensure the Ans. pipework is suitable for withstanding the temperatures in excess of 950C. a

True

b

False

Q8

Ans.

Ans.

In an unvented hot water system which pipe is larger, D1 or D2?

a

D1

b

D2

Ans.

Go to hip-magazine.co.uk to download exercise answers for free

E X E RC I SE I AU TU MN 2018 I H IP

71

VALVES Complete the following multiple choice questions.

Q1

When installing a typical S Plan, what type of valves do you need to install?

Ans.

This valve ensures that a minimum Q6 volume of water is circulating through boilers and pumps.

a

1x 3 port motorized valve

b

2x 2 port motorized valve

a

Temperature differential valve

c

1x 4 port motorized valve

b

Automatic bypass valve

d

2x 5 port motorized valve

c

TRV

d

PRV

e

None of the above

When installing a typical Y plan, what Q2 type of valve do you use? a

3 port motorized valve

b

2 port motorized valve

c

4 port motorized valve

d

None of the bove

Q3

What type of valve must you install before Ans. an outside tap to prevent backflow?

a

Single check valve

b

Double check valve

c

Motorized valve

d

Anti gravity valve

What type of thermostatic mixing valve Q4 must you fit on the hot and cold water services to a basin within a hospital? a

TMV3

b

TMV2

c

Blending valve

d

None of the above

Q5

Ans.

Ans.

What type of valve protects a heating system Ans. from excessive system water pressure?

a

Pressure relief valve

b

Pressure reducing valve

c

Temperature relief valve

d

None of the above

Many wood burning or solid fuel appliances, such as biomass boilers or wood burning stoves require a minimum Q7 return temperature to the appliance to Ans. prevent condensing, as well as to work more efficiently. A common valve used for this use is a? a

Laddomat

b

Auto bypass valve

c

2 port motorized valve

d

Pressure reducing valve

A combination valve which is installed on the cold water feed pipework before an Q8 Ans. unvented hot water cylinder includes the following components‌ a

Pressure relief valve, double check valve, pressure reducing valve

b

Pressure relief valve, single check valve, pressure reducing valve

c

Pressure relief valve, anti-gravity valve, pressure reducing valve

d

Anti-gravity valve, pressure reducing valve, single check valve

e

None of the above

Go to hip-magazine.co.uk to download exercise answers for free

72

H IP I AU TUMN 2 0 1 8 I E XE RC IS E

Ans.

TEA BREAK TIME

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Assessment COSHH Instruction Oxidising Risk Categories Flammable Irritant Packaging Toxic Corrosive Harmful Labels Regulations Warning

Go to hip-magazine.co.uk to download exercise answers for free

Try to locate the names listed below. Words may be left to right or top to bottom.

F O L L A H "Where's the flu sh?"

"Under the radi ator!"

Finding this w as like finding King Tut's tom b

Go

k 're drun tor, you ia d a r home

Pump it

Here’s some shocking examples of what not to do!

IN ASSOCIATION WITH

Whilst the vast majority of plumbers and heating installers do a great job, there are a few offenders out there who either don’t care or don’t know any better.

We teamed up with our mate James from Plumberparts to showcase some of the biggest plumbing tragedies around.

singly coming increa Snakes are be ts use pe common as ho

ceiving you

knot de Your eyes are

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r Minnie

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salutes

you

rough cycle

If you’ve come across a dodgy installation, send your pictures to us and they could be featured on this page!

You can email us at editor@sng-publishing.co.uk A big thank you to James at Plumberparts for supplying us with so many great photos.

Pop along to his website, Facebook or Twitter to see what else he’s been up to! www.plumberparts.co.uk |

@plumberparts |

/plumberparts

F E AT U RE I AU TU MN 2018 I H IP

75

PRODUCT SHOWCASE

THE SNICKERS WORKWEAR RANGE BROCHURE Check out the latest workwear designs from Snickers Workwear: these new clothing styles will make working in cooler weather easier, as all of them incorporate the latest designs and stretch fabric technology.

The brochure includes 37.5 high-tech undergarments, jackets, trousers and accessories added to the RUFFWork, FLEXIWork and ALLROUND clothing families, as well as the hi-vis garment collection for maximum safety and wellbeing.

Complimented by Snickers’ profiling and embroidery services and the UK’s most extensive range of garment sizes, Snickers’ Workwear System delivers the ultimate solution to make everyone’s workday easier and safer.

WWW.SNICKERSWORKWEAR.CO.UK

THE NEXT GENERATION E-TEC Alpha Heating Innovation has announced the launch of the E-Tec Plus to its range of combination boilers. With a seven-year warranty as standard, the E-Tec Plus is available in two outputs – 28kW and 33kW. It is built on the same platform as the E-Tec, continuing the success of the large bore stainless steel heat exchanger, providing high corrosion resistance and robust reliability.

It includes a high efficiency Grundfos pump and Hydroblock assembly, and a Honeywell PCB and gas valve. The E-Tec Plus is to be released alongside the PremierPack Extra, which will add an additional 3 years to the standard boiler warranty.

WWW.ALPHA-INNOVATION.CO.UK

MARLEY’S DBLUE SOIL SYSTEM Marley Plumbing and Drainage has extended its dBlue soil range, designed to reduce noise and acoustic vibrations to a level of 16dB at a 4 litres per second discharge rate, when using acoustic pipe brackets. The range includes 11 products, including soil pipes, sockets, brackets and backplates.

It is uniquely blue in colour for easy identification on site, and has undergone rigorous acoustic testing by Fraunhofer, resulting in the range meeting the EN14366 noise measurement standard.

The range includes an Akavent Aerator, an eight way collar boss to allow connections to other Marley systems and a straight coupling.

WWW.MARLEYPLUMBINGANDDRAINAGE.COM/PRODUCTS/SOIL-SYSTEMS/DBLUE/

76

H IP I AU TUMN 2 0 1 8 I PRO D UC T S HOWC S E

GET APP-Y WITH THE NEW DANFOSS TPONE-S Danfoss has made intelligent heating controls even smarter with the new TPOne-S programmable room thermostat.

This latest addition to the TPOne family offers wireless internet connectivity so homeowners can control their heating remotely via smartphone from anywhere at any time.

The TPOne Heating App allows users to adapt the thermostat’s pre-defined schedules and temperatures while on the move, saving money when away and improving comfort when returning home. Secure encrypted internet connection is assured via Danfoss cloud services.

Designed to suit almost any domestic heating application, TPOne-S enables easy programming, including true 7-day scheduling and holiday function.

WWW.HEATING.DANFOSS.CO.UK

VIEGA LAUNCHES APPLICATION TECHNOLOGY GUIDE Viega has launched its latest application technology installation handbook.

Entitled Volume II: Plastic piping systems, pre-wall and drainage technology, it is aimed at providing accessible information for all installers throughout the industry.

The guide is split into three sections covering each of the main topics. The Plastic piping section covers the fundamentals on potable water quality as well as planning and installation factors. In the Pre-wall technology section installers will find technical information for bathroom planning including installation methods and sanitaryware placement.

Lastly, Drainage technology explains how to select and install the correct drainage solution for the application in question.

WWW.VIEGA.CO.UK/EN/SERVICE/INTERNATIONAL---ENGLISH.HTML

SNICKERS’ NEW STRETCH CLOTHING Snickers Workwear is well known for its uncompromising approach to quality and functionality, comfort and durability. Hi-tech fabrics and body-mapping designs ensure maximum working mobility wherever you are.

With a range of new trousers, jackets, rainwear and accessories on their way, there’s plenty of scope for every professional craftsman and woman to stretch their performance on site comfortably.

The brand new comfort fabrics woven into Snickers’ latest designs deliver enhanced freedom of movement as well as improved ventilation and close quarter mobility. They also mean that the clothes have a slimmer tailored fit for better all-round looks and protection against snagging.

WWW.SNICKERSWORKWEAR.CO.UK

15% EXTRA FREE WITH LA-CO FLUX With LA-CO Flux you can get 15% extra free on special promotional packs until the end of November.

Non-acid, non-toxic and lead free, LA-CO Flux takes the stress out of applying paste to pipes when soldering. LA-CO Flux is an efficient, water-soluble flux solution for both potable water and gas applications.

Running from 1st October to 30th November, just look out for the special packs of LA-CO Flux, flashed yellow on your local merchants’ shelves and enjoy more flux for your money.

UK-WRAS approved, LA-CO Flux is supplied exclusively in the UK by Hyde.

WWW.BRIANHYDE.CO.UK

PRODU C T SH OWCA SE I AU TU MN 2018 I H IP

77

PICK THE RIGHT TEAM

MEET THE NEW LINE UP Grundfos understand that for you to be successful, you need the best team behind you so we have again improved our domestic circulator line up.

Replacing ALPHA2L, the new ALPHA1 delivers the highest efficiency on the market, whilst the new ALPHA3 delivers the same high efficiency but also includes wireless hydraulic balancing and set up direct to your smartphone, now without the need for a separate ALPHA Reader. (New ALPHA1 is also available as a stainless steel “N� version for DHW applications).

Superseding the market leading UPS2, the new UPS3 is built on a platform proven in millions of boilers. UPS3 keeps features like manual deblocking, robust startup and ceramic shaft / bearings, but adds a new plug, increased efficiency and, allowing more fast, first time fixes, replaces many OEM boiler pumps. Just scan an old pump with the Grundfos GO Replace app to confirm if UPS3 can be used. www.grundfos.co.uk/newteam