HOW TO DEFROST CONDENSATE

When a gas boiler is operating correctly, it produces slightly acidic water as a by-product known as condensate. This is removed from the boiler by a condensate pipe. In cold weather it’s possible for this pipe to freeze, which could affect the boiler working.

There is no need for you or your customers to worry. Here are three easy steps from Worcester Bosch on how to easily unfreeze a frozen condensate pipe!

LOCATE THE CONDENSATE PIPE

■ If it’s outdoors it’ll be fixed to a wall emptying into a drainage system or soakaway ■ If indoors it will be underneath your boiler

THAW THE PIPE OUT

■ If outdoors pour warm water onto the pipe ■ If indoors, wrap the pipe in a hot water bottle

RESET THE BOILER

■ Quite simply, reset the boiler and if it starts running normally again then the issue is resolved! You can also suggest the following to your customers to minimise the risk of future freezing:

■ Suggest re-routing the pipe so that it terminates internally. This is the preferred method

■ Ensure the pipe run is as short as possible externally

■ Increase the pipe diameter

■ Increase the angle of fall of the pipework

■ Eliminate bends on the external pipework

■ Fit a trace heating kit to the pipe externally

■ Consider the possibility of an air break on the pipework reducing the risk of the boiler being adversely affected by a frozen condensate pipe

In cold weather, it’s possible for the condensate pipe to freeze and stop the boiler from working properly.

For more information about Worcester Bosch visit: www.worcester-bosch.co.uk

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