Employee Assistance Programme (EAP)
An EAP is a free, confidential support service to help you manage personal or professional challenges. Provided by Health Assured, our EAP is available 24 hours a day, 7 days a week, 365 days a year – for you and your immediate family members.*
Life Support
Access to counselling for emotional challenges and a pathway to structured therapy (paid colleagues only).
Legal Information
Advice on legal issues such as debt, consumer rights, property or neighbour disputes (paid colleagues only).
Bereavement Support
Support from qualified counsellors and legal guidance related to grief and loss.
Medical Information
Practical advice and support from qualified nurses on a wide range of health-related topics.
Online CBT
Self-help tools, including CBT modules, fact sheets, and videos from experienced counsellors.
Free Helpline: 0800 023 4742
*Immediate family includes spouse/partner and children aged 16–24 in full-time education living at home.
Wisdom: Learn, Grow, Thrive App
All colleagues can access the Wisdom smartphone app from Health Assured – a digital tool to enhance your health and wellbeing.
Features:
- Live chat and wellbeing support
- Personalised news feed
- Weekly mood tracker
- Four-week health plans
- Mini health checks
- Breathing and relaxation techniques
Scan here to download the App using this code: MHA276518
It also includes BrightTV – a video series with personal stories on mental health from well-known figures like Dame Kelly Holmes, Ruby Wax OBE, and Andy Reid MBE.
Confidential support for all colleagues
An online library of articles, guides, and self-help resources covering a wide range of physical and mental health topics.
Head to: wisdom.healthassured.org/login
Enter the code: MHA276518
Wellbeing Portal Wellbeing Support at St Michael’s
Community Services:
Andrew Cox
Laura Emmett
Lucy Allen
Lucy Rocke
Mel Woodhouse
Millie Holmans
Rebecca Tolley
Verity Williams
Day Services:
Charlene Taylor
Support Operations:
Amy Belcher
Sharon Marks
Scan here to access the Welbeing Portal
We have trained Mental Health First Aiders across different departments who are here to support you.
Mental Health First Aiders are team members trained to listen, offer initial support, and guide you toward appropriate professional help if needed. If you're experiencing stress, anxiety, or other mental health challenges or if you simply need someone to talk to, please don’t hesitate to reach out. Below is a list of Mental Health First Aiders available in our organisation.
Inpatient Unit (IPU):
Amy Lawrence
Clay Layton-Morris
Holly Armstrong
Jennifer Fearn
Joanna Stewart
Natasha Plant
Ruth Fellows
Mark Smith
Retail:
Giles Kember
Janet Abell
Jo Bruton
Jo Stephens
Robert Young
Finance: Kaylee Sturtivant
People:
Deborah Smithers
Tina Macklin
Lisa O’Neil
Lorna Davies-Llewellyn
Supportive Care Services:
Beatrix Veal
Peter Spence
Anthony Hall
For contact details for any of these individuals, please head to Squeaker, Bartestree noticeboards, or speak to a member of the People team.
Confidential support for all colleagues
Additional Wellbeing Initiatives
Clinical Supervision
Available – contact the Education Team for more info.
Occupational Health Support
Speak to your line manager if needed.
Cycle to Work Scheme www.cyclescheme.co.uk
Mindfulness Support
Email: mindfulness@smhospicehereford.org
Nutritional Therapy (First session free)
Call 01432 850999 or 07725 173818
Discounted Gym Memberships
Available at Wye Leisure, Halo, and Point4. Contact them directly for details.
Annual Leave & Pay Enhancements
Above statutory annual leave. Enhanced sick pay, maternity/paternity, compassionate leave, dependants’ leave, time off for appointments.
Social Events
Organised throughout the year – announced by email and on Squeaker.
Various Discount Schemes
Refer to the Colleague Handbook or speak with the People Team.
Free Eye Tests & Eyewear Discounts
Contact the People Team for details.
Life Assurance
For paid colleagues not in the NHS Pension Scheme – speak with the People Team.
Complementary Therapy Drop-In Sessions
Including Shiatsu – keep an eye on Squeaker and noticeboards at Bartestree.
Tai Chi Movements for Wellbeing
Delivered by the Complementary Therapy Team via Zoom – email for info.
Spiritual Care Support
Available from our Spiritual Care Team – reach out as needed.
Need support?
If you have any questions or need help accessing these services, please speak to your manager or contact the People Team.
You matter – and we’re here to support you.