PROMOTIONS

Samira Fraiha Torrealba

Manager Trainee

Orlando 1 Store (OR1)

Florida

Madeline Burgos Vazquez

Key Holder

Carolina 1 Store (CA1)

Puerto Rico

Back row: Jose Reyes (SM, GY1), Gethin Huckle, Nelson Batista (RL, PR), John Thedford, Joe Genovese, Jose Hernandez (Trainer), Pedro Galarza (RL, PR). 2nd row: Edwin Lopez, Jeffry Colon (SM, SJ3) Luis Camacho (SM, CG1), Keith Sexton, Yashira Reyes (SM, HU1), Alexandra Aquino (SM, BY2), Jose Muniz (SM, GA1), Magaly Cardenales (RL, PR), Jennifer Kanistras.

Front row: Kevin Ramos (SM, SJT2), Rosa Wedge, Javier Perez (RL, PR)

When considering our Customers, we use 3 rules:

People like to do business with people they know and trust. This is true for customers and employees alike. Customers who have developed stable, long-term relationships with our managers and our store staff do more business with us. Some customers are more profitable for us than others. They pay service charges on time, and require less attention and service because we're mutually efficient in conducting transactions.

Kindness and fairness are free to give, and pay dividends in word-of-mouth business growth. Our world class customer service and favorable policies attract people who want to be treated fairly and feel as though they have an inside track to the company.