APRIL, 2022
VOLUME 2 ISSUE 4
FOCUS
Ondev Apps Company Newsletter
IN THIS ISSUE CEO Corner - 1 Jewelry Corner - 2 TEAM HIGHLIGHTS STORE RANKING - 3 WINNERS' CIRCLE - 4 WELCOME ABOARD - 5-6 PROMOTIONS- 6 CELEBRATIONS - 7-8 EMPLOYEE SPOTLIGHT - 9
EXCELLENCE IS A CHOICE WE MAKE DAILY As we continue to grow and change as an organization, let's make it our goal to have "Excellence in Every Role" because this is how we will achieve our financial goals and become the best in the world. Do you want to be the #1 store in our company? If so, apply this belief to yourself and your team; engage and encourage them with daily huddle-ups and set clear expectations. Discuss each week the goals for the store and how Excellence begets more excellence, and it binds us you as a team can achieve them. together and also separates us from our competition. Ultimately, excellence in every role brings strategic As we end the first quarter of the year, we are advantage to every line of our income statement, in seeing numbers that stores have never seen or not every phase of your business, and throughout every seen in a long time. I am of the belief it is because fiber of our corporate culture. we began implementing the practices we discussed in January at our Manager's Meeting. As a team member of our company, "Excellence in Every Role" should be expected and become the norm. "Every job is a self-portrait of the person who did it. One can think of it this way, if you are giving 110% to Autograph your work with Excellence" - Author achieve a goal, shouldn't your team members be doing Unknown. the same? This applies to your home office support team, all levels of management, and all team members. We have picked up momentum; let's keep it going Excellence requires accountability, and this all year long! accountability applies to team members at all levels, John Thedford including me. Every role in the company contributes to the company's overall success, and with that, it stands to reason that you should expect excellence in every role. This isn't just "corporate speak"; it's a cultural imperative and choice we make daily if we want to excel. Hiring and retaining the best talent provides a positive and challenging workplace filled with innovation, constant growth, and fun!
FINANCIAL UPDATE 10 CUSTOMER RETENTION - 11 WEBINAR SCHEDULE - 11
ANNOUNCEMENTS - 12 NEW LOCATIONS PROTECTION PLAN