SME June 2017

PLUS

Brightstar Joins Forces with Polycom to Offer VCaaS /16 www.smechannels.com

India’s leading IT magazine for channel business VOLUME 09 | ISSUE 04 | PAGES 44 | JUNE 2018 | RS. 20/-

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PLUS

Polycom Rolls out New Cloud Services to Manage Telephony Devices /20 www.smechannels.com

india’s leading IT magazine for channel business CHANNEL MENTOR

/23

VISHAL SOPORY “The Days of Single Man Operations Dealing in Cash are Long Gone”

GDPR /34 “ARE YOU READY FOR THE GDPR REGIME”

AI

/42

MICROSOFT:

“Microsoft RUUH Shows Great Potential”

MY EXPERIENCE EDITORIAL

PARTNER OPPORTUNITY IN CLOUD ERA SANJAY MOHAPATRA

sanjay@smechannels.com

Cloud Computing: It’s a two-billion-dollar opportunity in India and partners who are early movers are seen taking advantage of the opportunity. As per studies, partners profitability is 1.5x times than the partners who have not adopted cloud. Other thing is most of the customers today are keen to adopt cloud for the simple reason of reducing TCO and enhanced scalability. So, the partners’ opportunity is immense. It starts from cloud consulting to training to hosting to right sizing solutions and technology integration, etc.

Imagine, a partner is earning only 5% of margin or less than that after investing upfront on the products although vendors or distie provides some bit of credit. In the same situation, the margin becomes 11% if you are a cloud partner. The beauty is that you do not need to invest on products or do not need bank credit or other forms of credit, etc. Only investment he needs to do is to have certified professionals to handle various cloud opportunities and situation.

One of the strong areas in the cloud is consulting and managed services for security, backup and DR. Of course, there are a lot of services including compute, storage, application, mail messaging, DevOps, etc., but the above said services are the low hanging fruits which partners can adopt to start.

Customers in these day are aware about this but a little confused. There are various types of cloud computing at a various price point, so the customers need only partners to help them here.

The other thing is that the partners can create bundle of solutions with special pricing for the customers. If he can develop applications for some category of customers, then he is able to reach out to a larger audience through the public cloud providers. So, the margin opportunity enhances beyond 1.5x times.

Now the partners need to know the relevance of cloud providers and their difference between AWS, IBM, Azure, Google, Cloud4C, XcellHost, Digital Ocean, e2e, etc., and, provide right consulting to the customers.

So if the total market size is 125 billion dollar and cloud computing is 2 billion dollar, imagine what is the opportunity for the partners in next 5- 10 years.

Lenovo V-Series V330 Laptops LENOVO’S NEW V-SERIES LAPTOPS ARE ULTRABAY drive that can house either an optical drive or an additional battery, a QuickCharge battery, an elegant spill-resistant backlit keyboard, and both USB-C type and USB 3.0 ports. The V330 also takes care of personal security with ThinkShutter – a physical webcam cover along with a touch-type fingerprint reader.

With a starting price of INR 48,000, V330 believed to be a complete value product without sacrificing performance, the thin, stylish and reliable V330 laptop helps focus on running a successful enterprise. With powerful Intel technology, optimized for security, flexibility, and reliability, the V series is for the no-nonsense business professionals.

SPECIFICATION: WITH 14” FHD (1920 X 1080) AND ANTIGLARE DISPLAY, IT OFFERS RICH VISUAL EXPERIENCE. ANOTHER ATTRACTION IS THAT ITS 720P WEBCAM COMES WITH CAMERA SHUTTER. FINAL WORDING: Ideal for SMEs (small and medium enterprises) and start-ups OVERALL RATING

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contents

Trusted Advisor of Channel Business

VOLUME 09 ISSUE 04

2018

JUN ER COV RY STO

Publisher: Sanjib Mohapatra Editor: Sanjay Mohapatra Associate Editor: Deepak Singh Associate Editor: Chitresh Sehgal Designer: Ajay Arya Assistant Designer: Rahul Arya Web Designer: Vijay Bakshi Technical Writer: Manas Ranjan Satya Sagar Sinha Lead Visualizer: DPR Choudhary MARKETING Marketing Manager: Kajal Sharma Circulation and Printing: Panchanan Bhoi SALES CONTACTS Delhi 6/102, Kaushalya Park, Hauz Khas New Delhi-110016 Phone: 91-11-41055458 / 8587835685 sanjeev@smechannels.com Bangalore #28/1, 3rd Floor, Sri Lakshmi Krupa, Near Shamanna Park, Model House Street, Basavanagudi, Bangalore - 560004 Ph. No. +91 88618 21044 Mumbai Tahmeed Ansari 2, Ground Floor, Park Paradise, Kay-Bees CHS. Ltd.,Opp. Green Park, Oshiwara, Andheri (west), Mumbai - 400 053.

Ph. +91 22 26338546, Fax +91 22 26395581 Mobile: +91 9967 232424 E-mail: Info@smechannels.com Kolkata S Subhendu BC-286, Laxmi Apartment, Kestopur Kolkata-700101 Phone: 9674804389

Enough Space for Colocation and Cloud to Coexist /28 Today data centres have come to the forefront of conscious attention. SME Channels spoke to different stakeholders to find out more about what it means to be a modern Data Centre and its different facets.

EDITORIAL OFFICE Delhi: 6/103, (GF) Kaushalya Park, New Delhi-110016, Phone: 91-11-41657670 / 46151993 editor@smechannels.com Bangalore Bindiya Jadhav #28/1, 3rd Floor, Sri Lakshmi Krupa, Near Shamanna Park, Model House Street, Basavanagudi, Bangalore - 560004 Ph. No. +91 88618 21044 E-Mail bindiya@ accentinfomedia.com Skype ID: b1diyajadhav

CHANNEL MENTOR CORPKART / 23

“The Days of Single Man Operations Dealing in Cash are Long Gone”

DESIGNED BY

AI STORY MICROSOFT / 42

”Microsoft RUUH Shows Great Potential”

Printed, Published and Owned by Sanjib Mohapatra Place of Publication: 6/101-102, Kaushalya

more inside Editorial~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 04 Snippets~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~ 08 Products~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~ 40

GDPR / 34

Are You Ready For The Gdpr Regime?

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VMware Accelerates Indian Digital Transformation VMware has rolled out the 2018 “Tomorrows Edge – Business Innovation Tour”, a unique technology session to help growth markets accelerate their digital transformation agenda. The 2017 edition of this tour was a resounding success across the 10 cities it covered.

This year in the first phase, the company will focus on New Delhi, Coimbatore, Hyderabad and Pune.

The sessions in each city will focus on the ways in which enterprise technologies such as mobility, end-user computing, virtualization, business continuity & disaster recovery can enable businesses achieve more with less.

As global leaders in cloud technologies and digital transformation, VMware has the right technology to help emerging businesses optimize their resources

and stay focused on their business goals.

Sundar Balasubramanian, Senior Director – (Commercial Sales and Partners), VMware, said, “The 2017 tour witnessed great response from growth markets that had us meeting 1500+ CXO’s who found our solutions apt and integral for their Digital Transformation journey. As the Indian Digital Transformation story gains

momentum, it is crucial to expand the reach and efficacy of Digital Transformation by supporting businesses across verticals and markets thereby making the transition successful. With India being on fast track mode with Digital Transformation, we continue to work towards helping the emerging businesses get the right technology to expand their business and reach the target customers.”

Sharp Acquires Toshiba PC business for $36 mn Japan’s Sharp Corporation has said it will buy Toshiba Corp’s personal computer (PC) business for $36 million. With the acquisition, Sharp is set for a return to the PC market

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SME CHANNELS JUNE 2018

after a gap of eight years.

Sharp’s parent company is Foxconn, (known formally as Hon Hai Precision Industry Co Ltd ) the world’s biggest contract manufac-

turer. Experts are of the opinion that by using the scale of Foxconn, Sharp might be able to produce PCs more cheaply, just as it has done with TVs.

Toshiba, which launched the world’s first laptop PC in 1985, sold 17.7m PCs at its peak seven years ago. However, that figure has come down to 1.4 million units last year.

SNIPPETS

Red Hat, Juniper Expand Collaboration Red Hat and Juniper Networks have unveiled an initiative to provide a unified solution for enterprises designed to manage and run applications and services on any virtual machine (VM), any container and any cloud environment by more extensively integrating Red Hat OpenShift Container Platform and Red Hat OpenStack Platform with Juniper Contrail Enterprise Multicloud.

By integrating Red Hat OpenStack Platform, a highly scalable Infrastructure-as-a-Service (IaaS) platform, and Red Hat OpenShift Container Platform, the industry’s most comprehensive enterprise Kubernetes platform, with Contrail Enterprise Multicloud, a multicloud-ready networking, security, orchestration and monitoring platform designed for any workload and any cloud across multivendor environments, Red Hat and Juniper aim to enable enterprises to more easily manage their full stack in hybrid or multicloud environments with a unified solution, while enabling enterprises to avoid unnecessary vendor lock-in and hasten innovation.

Contrail Enterprise Multicloud orchestrates end-to-end policy and control with or without overlays designed to unify and centralize application flow management and policy controls for application and infrastructure workloads. By providing a packaged software-defined networking (SDN) platform with strong security capabilities and monitoring, Contrail Enterprise Multicloud is designed to simplify and eliminate deployment and operation complexities, while maintaining an open and more secure cloud environment. By offering a solution that brings together Juniper’s Contrail Enterprise Multicloud, Red Hat OpenShift Container Platform and Red Hat OpenStack Platform, the companies are working to deliver an open source-based, multicloud alternative to proprietary platforms.

“The transition to the cloud is increasingly complex, but having a unified, automated platform can deliver a more seamless process with greater visibility. We are thrilled to deepen our relationship with Red Hat so that together we can provide an open and unified solution designed to allow enterprises to simply and more securely manage their applications and services across any and all kinds of environments,” said Bikash Koley, Chief Technology Officer, Juniper Networks.

Microsoft Plans to Extend GDPR Privacy Rights to Customers Worldwide Microsoft has committed it will extend the privacy rights guaranteed under the new GDPR regulations to all of its customers worldwide.

In a blog, Julie Brill – corporate vice president and deputy general counsel, Microsoft, wrote, “GDPR is an important step forward for privacy rights in Europe and around the world, and we’ve been enthusiastic supporters of GDPR since it was first proposed in 2012. It sets a strong standard for privacy and data protection by empowering people to control their personal information.”

“That’s why today we are announcing that we will extend the rights that are at the heart of GDPR to all of our consumer customers worldwide.

Known as Data Subject Rights, they include the right to know what data we collect about you, to correct that data, to delete it and even to take it somewhere else,” Brill said, adding that Microsoft has had more than 1,600 engineers across the company working on GDPR projects and made substantial investments to redesign its tools, systems and processes to comply with the new regulations.

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MY POINT

AS LARGE ORGANIZATIONS CONTINUE TO SEE HIGH GROWTH IN NETWORK TRAFFIC AND THE NUMBER OF DEVICES AND USERS ACCESSING THEIR NETWORKS, THE RISK OF BREACH INCREASES EXPONENTIALLY, KEN XIE, FOUNDER AND CHIEF EXECUTIVE OFFICER, FORTINET

Xerox Features Gabi Voice on AltaLink MFPs With a full-court press to build the most productive, efficient workplace, Xerox will feature Gabi Voice, a smart, intuitive voice command solution for its Xerox AltaLink multifunction printers (MFPs). Touchless requests to copy, scan, print, fax or place a service call are now possible on this award-winning Workplace Assistant MFP. “Let’s face it – hassle-free accessibility and ease of use are important prerequisites to achieving workplace greatness and we’re on the path to deliver just that,” said Tracey Koziol, senior vice president, Workplace Solutions Business Group, Xerox. “Gabi Voice is a significant addition to our ConnectKey portfolio that equips today’s diverse workforce with the ability to do more with confidence, speed and accuracy.”

Powered by IBM Watson, Gabi Voice was developed by Gabi Solutions and supports Section 508c of the Rehabilitation Act of 1973, which governs accessibility of information technology for people of all abilities.

Synology Showcases Latest innovations at COMPUTEX 2018 Synology has launched its Solution Exhibition located at the Xin-Yi Eslite store in Taipei during COMPUTEX-2018, showcasing its first Mesh Wi-Fi router, MR2200ac, along with the updated Synology Router Manager (SRM) 1.2. Also unveiled at the exhibition are enterprise-level data protection solution Active Backup for Business, Virtual Machine Manager (VMM) Pro with advanced features, the latest Surveillance Station 8.2, DiskStation Manager (DSM) 6.2, with many software feature updates. In addition, a series of new DiskStation and RackStation models are introduced to the public for the first time.

“Users have been the driving force behind all development efforts at Synology. Through extensive communication with our users, we uncover their needs and respond swiftly with new innovations thanks to our strong software development team. At the Synology Solution Exhibition, we are excited to receive user and partner feedback for us to continue delivering products that best satisfy user needs.” said Derren Lu, CEO Synology Inc.

SNIPPETS

Red Hat Names Redington as Distributor for India

CommScope Celebrates 20 years of Manufacturing Innovation in India

Redington India has entered into a collaboration with Red Hat to distribute the full range of Red Hat solutions in India, including Red Hat Cloud Suite, Red Hat Enterprise Linux, Red Hat Ansible Automation and Red Hat JBoss Middleware.

With this collaboration Redington will identify and appoint regional system integrators, ISVs and born in the cloud partners to further expand and develop open source partner ecosystem in India. Redington’s partners will be able to offer their customers Red Hat-supported open source technology for deploying their workloads on public, private and hybrid platforms through the container platform and while automating service, application and infrastructure provisioning and management, though a subscription-based model that allows them the ability to scale out based on their business requirements.

R Venkatesh, Executive Vice President at Redington said, “At Redington, it is our endeavour to provide best-in-class solution to our customers.

We are very pleased to have the opportunity to represent Red Hat’s exceptional product line.”

CommScope’s long-standing manufacturing facility in Goa produces base station antennas, microwave antennas and fibre connectivity in support of India’s and the world’s wireless, telecom, broadband and enterprise network operators. CommScope is also helping India’s transformation into a global design and manufacturing hub with the expansion of its research and development (R&D) footprint in Goa. “As India moves toward a 21st century digital economy, access to reliable and seamless connectivity has never been more important. CommScope is well positioned to address these bandwidth needs through network technology that includes outdoor cellular towers infrastructure, small cells, distributed antenna systems, fibre optic connectivity and data centre infrastructure,” said Gavin Milton-White, Vice President, Enterprise, Asia Pacific, CommScope. “As CommScope celebrates 20 years of manufacturing innovation in India, we are showcasing not only innovative network infrastructuresolutions but also local design capabilities which enable us to respond to global bandwidth needs to help our partners and customers meet consumers’ appetite for quality and convenience.”

CommScope views India’s growth as an opportunity to develop and test technology that will help in its drive to add greater automation to its global manufacturing network and support its operations workforce in improving quality, efficiency and speed.

“With one of the world’s youngest workforces, India is going to play a pivotal role in shaping the Fourth Industrial Revolution agenda. The Fourth Industrial Revolution can help India leapfrog traditional phases of development and accelerate its transition to a developed nation,” said Navin Vohra, vice president, Service Provider, Asia Pacific, CommScope. “CommScope’s Goa operations align with the ‘Make in India’ initiative, helping to transform India into a global design and manufacturing hub.”

EXECUTIVE MOVEMENT

ANALYTICS AND BI SOFTWARE MARKET REVENUE IN INDIA WILL REACH US$304 MILLION IN 2018 Analytics and BI software market revenue in India will reach US$304 million in 2018, an 18.1 percent increase year over year. Indian organizations are increasingly moving from traditional enterprise reporting to augmented analytics tools that accelerate data preparation and data cleansing, according to Gartner.

Analytics and BI Software Revenue Forecast, India, 2017-2019 (Millions of Dollars) Segment

2017

2018

2019

Corporate Performance Management (CPM) Suites

40.5

46.1

52.1

Analytic Applications

24.8

29.6

35.0

Data Science Platforms

30.0

39.0

50.2

Modern BI Platforms

59.1

81.4

107.5

Traditional BI Platforms

102.5

107.7

111.5

Total

257.0

303.7

356.2

Source: Gartner (June 2018)

12 SME CHANNELS JUNE 2018

Lenovo India has appointed Amit Doshi as Chief Marketing Officer.

Riverbed Technology has appointed Sean Kopelke as Vice President, Solutions Engineering, Asia Pacific and Japan.

Veritas Technologies has named Brian Higgins as its new channel sales leader for APJ region.

Oncam has promoted Simon Reed to Vice President of Sales, EMEA and Asia.

Sterlite Tech has appointed Kumud Srinivasan from Intel Corporation to its Board of Directors with effect from May 22, 2018.

SNIPPETS

KPIT Scoops SAP Hybris Americas Service Delivery Partner Award KPIT Technologies has been named “SAP Hybris Americas Service Delivery Partner of the Year” by SAP Hybris. KPIT was recognized for its ability to successfully deliver SAP Hybris solutions that create transformational customer experiences and competitive differentiation for its clients across the Americas region.

KPIT has been driving market and customer impact for SAP Hybris solutions by drawing upon its deep heritage with delivering SAP solutions, and is regarded for the ability to drive value-based sales cycles with accelerated business outcomes.

By combining its solution accelerators and IP with SAP Hybris solutions, KPIT has differentiated itself in the partner ecosystem by leading with innovations powered by SAP Hybris solutions.

ESDS Unveils MTvScan 2.0 for Indian Banks and Other Websites ESDS Software Solution Pvt Ltd has unveiled MTvScan 2.0, the latest version of its popular ‘Malware Threats & Vulnerability Scanner‘ already in use by India’s leading public sector banks and other e-commerce websites. The new version is equipped with deep-scanning technology that is designed to prevent smartphone-based phishing scams, similar to the recent Jet Airways free tickets phishing scam.

The MTvScan from ESDS has been adopted by close to 10,000 high-traffic websites belonging to banks like State Bank of India, Canara Bank, UBI, SIDBI, and MUDRA Bank, government departments and enterprises like HCL and Tata group of companies.

Speaking at the launch, Piyush Somani, Founder and MD of ESDS said, “Phishing and hacking attacks have evolved significantly over time, and have necessitated the invention of ‘deep-scanning‘ technologies that power the MTvScan 2.0. The new version makes the Enterprise websites hack-proof and is designed to assure full cyber-security to the digital presences of Indian banks, government departments and large enterprises, as it intelligently identifies vulnerabilities in applications or databases.”

MTvScan 2.0 can reliably tackle modern phishing attacks. The recent JetAirways ‘free tickets’ scam circulating on WhatsAapp was first caught by MTvScan, which immediately notified all affected users to get their passwords changed if they had opened the spoof link. The tool detects more than 90 types of threats and vulnerabilities in popular online web applications. Nearly all of these vulnerabilities can be exploited by hackers to hack into a website or secure database remotely.

Temenos Names Aspire Systems Regional Partner of the Year in Asia Pacific Aspire Systems, a Temenos’ trusted digital banking partner, won the Regional Partner of the Year Award for the Asia Pacific region at Temenos Community Forum (TCF) in Dublin, Ireland on 24 May. The team of more than 100 software engineering professionals is looking to double its headcount this year. Aspire is also all set to accelerate delivery of Temenos channel implementations at banks in the next three months by playing on its demonstrated strength in TemenosUXP practice and its evolved research capabilities.

Following a strategic partnership in 2016, Temenos and Aspire partnered to offer global banks, the very best of next generation digital channel strategies. The award has been in recognition of the exceptional digital channel implementations by Aspire for Temenos this year..

Epicor Introduces New Alliance ISV Partner Program Epicor Software Corporation has introduced a new Alliance Independent Software Vendor (ISV) program designed to bring innovative technology solutions from a host of providers to Epicor customers. The new program, announced at Insights 2018 in Nashville, is designed to simplify the way Epicor engages, manages, and helps its Alliance ISV partner ecosystem tap into the latest technology advances and growing market demand for Epicor products.

Alliance ISV Partners will receive a wealth of resources and support to help grow their Epicor business opportunities. The program features a comprehensive developer enablement hub, training, solution certification program and marketing support that will provide partners significant opportunities to grow their business based upon the award winning Epicor product platform. Certified products will be showcased in the new Epicor Alliance ISV Solution Gallery for increased visibility in the highly competitive and dynamic ERP solution ecosystem.

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STT GDC India Grows its Data Centre Footprint STT Global Data Centres India Private Limited (STT GDC India has announced that it will put in place its new Data Centre (Bengaluru DC3) in Whitefield, Bengaluru.

This facility is expected to be operational by the third quarter of 2019.

With rising expectations from enterprises and cloud service providers for data centre facilities that are highly resilient, secure and able to support the growing market needs, Bengaluru DC3 has been designed to ensure that it meets the most stringent of customer requirements.

Sumit Mukhija, CEO of STT GDC India said, “We are committed to providing our customers with best in class data centre infrastructure designed for maximum efficiency and security.

Our new facility in Bengaluru will bring to market the latest advancements in data centre design, enabling our customers’ IT strategies while providing new and improved ways of linking, working and extending their business reach.”

This expansion will increase the number of facilities under STT GDC India’s ownership and management to 15 and will increase STT GDC India’s portfolio to over 85 MW of IT power across 8 cities.

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S E T T H E PA G E F R E E

SNIPPETS

Eurotech Rolls out BestNet Floor Standing Network Racks Eurotech Technologies has unveiled next generation BestNet Floor Standing Network Racks which the vendor claims have been designed to meet the requirements of IT infrastructure and safely houses all networking equipment’s, monitors, key-boards and CPU’s, ensuring complete convenience & flexibility. BestNet Floor Standing cabinets are available in sizes from 18U to 42U. According to Built with high-quality C.R.C.A steel allowing full assembly; the racks can withstand a maximum load of 500 kg. These floor standing network racks confirms to DIN 41494 standards with rugged structure & screw less appearance and comes with front lockable door with 5mm thickness double toughened glass supported by metal trims.

Oracle AI/ML App Promises to Aid Smart Manufacturing

TSC Launched Its Latest Innovations At COMPUTEX 2018 TSC Auto ID, a global leading manufacturer of innovative thermal label printers for industrial, desktop and mobile applications in the AIDC industry, together with premium product brand “Printronix Auto ID”, launched its latest tech innovations at COMPUTEX 2018.

At Computex, TSC Auto ID displayed its new print engine for automated print and apply technology in the manufacturing section that can ensure the accuracy and quality consistency of the labels, reduce labour costs and increase the smoothness and efficiency of production lines.

In addition, as RFID applications becoming more and more popular, the new RFID label printer T6000 from Printronix Auto ID supports On-Pitch technology and is able to print even smaller labels, bringing the convenience of real-time product identification and easy tracking management. In terms of specification, it uses the ARM Cortex-A9 processor and has a maximum printing speed of 14 inches per second; it boasts of 8 times of the memory capacity of existing or competing models.

The new Oracle Adaptive Intelligent Applications for Manufacturing leverage Ml and AI to process vast amounts of data from production environments and rapidly identify issues, enabling improved operational efficiency.

Oracle Adaptive Intelligent Applications for Manufacturing enables manufacturers to spot anomalies during production, pinpoint the root cause of issues, and predict events before they occur. The applications enable manufacturers to look into every stage of the production process, foresee faulty processes and elements, and trace the impact of issues from production through to customer delivery.

VIVOTEK Gets Genetec Platinum Technology Partner Status

Brightstar Joins Forces with Polycom to Offer VCaaS

VIVOTEK has received the Platinum Technology Partner acknowledgement from Genetec Inc (Genetec), the leading technology provider of unified security, public safety, operations, and business intelligence solutions. Among all of Genetec’s global partners, only six solution providers were recognized for their proven and trusted relationship in both product capabilities and business development.

Highlighting the mutual partnership, the complete series of VIVOTEK’s H.265 products are fully integrated with Genetec Security Center, the unified security platform from Genetec Inc. Users of solutions from both providers are able to take full advantage of the newly added H.265 flagship cameras with VIVOTEK’s advanced technology, including cybersecurity enhancement, Smart Stream III video compression technology, and SNVII (Supreme Night Visibility II).

Shengfu Cheng, Director of Marketing and Product Development Division, VIVOTEK INC., stated, “We are honored to receive this achievement from Genetec. This recognition not only strengthens mutual partnership in product integration, but also demonstrates a shared vision in global collaboration. Both parties are now working closely together in cybersecurity.”

Brightstar has introduced its cloud based Video Conferencing as a Service (VCaaS) – an offering that allows enterprises a seamless solution for high definition virtual communication, anytime and anywhere.

Launched in partnership with Polycom, the cloud-based offering promises faster business execution, operator assistance, flexibility, scalability and comes bundled with managed services.

“At Brightstar, our vision is to make complicated simple. Introducing VCaaS reiterates our focus on simplifying the way people work – by bringing people and technology together in more efficient and innovative ways. Our device agnostic solutions will provide a more secure collaboration platform and offer highly scalable voice, video, and content. We see a substantial market in India for VCaaS and are bullish to offer more innovative solutions to our customers.” – Deval Parikh, CEO, Brightstar India.

Commenting on the partnership, Ankur Goel, Director – Sales & Channels, Polycom India & SAARC, said, “We are excited about this new partnership with Brightstar India which aligns with our strategy to strengthen our cloud based ecosystem, bringing seamless “click to connect” meeting experience to our customers.”

16 SME CHANNELS JUNE 2018

SNIPPETS

Dahua IP Video Products Receive GDPR Compliance Certification from TÜV Rheinland Dahua Technology became the first company in the global video surveillance industry to receive the certification towards its IP Video Products from TÜV Rheinland.

On May 24th, TÜV Rheinland held the 2018 Cyber Risk Management Forum in Shanghai.

The forum, started by Lutz Frankholz, Executive Director of TÜV Rheinland Greater China, is among the highest level that is themed on information risk in China and is joined by professionals from both business and academic circles.

Dahua Technology participated in the forum together with many outstanding companies from multiple industries. Zhang Junchang, Director of the Cybersecurity Product Line at Dahua Technology, received certification towards IP Video Products on behalf of the company. This means the aforementioned IP products are in compliance with the GDPR (EU, 2016/679) and meet the TÜV Rheinland 2PfG 2624/06.17 standard (covering IoT security and privacy protection requirements), and are world-class in information security and privacy protection.

Dell Technologies HCI advancements Offer Improved Performance Dell Technologies has launched new hyper-converged infrastructure (HCI) advancements to further simplify customer IT transformations with more powerful systems. New Dell EMC VxRail Appliances and VxRack SDDC Systems further extend Dell EMC’s HCI global systems sales leadership1 with adoption of advanced technologies and the latest innovations from Dell EMC and VMware. The combined technologies can accelerate customers’ abilities to transform to modern, multi-cloud environments. “As HCI systems are increasingly being used for core data center applications, customers are adopting VxRail and VxRack SDDC as the foundation for deploying clouds of all types,” said Rajesh Ramnani, Regional Director, CPSD, Dell EMC India.

IBM’s Call For Code Challenge Seeks to Use Technology for Disaster Relief IBM and partners have launched the Call for Code Global Initiative, the largest and most ambitious effort to bring startup, academic and enterprise developers together to solve one of the most pressing societal issues of our time: preventing, responding to and recovering from natural disasters. During a keynote address at the VivaTech Conference in Paris, IBM Chairman, President and CEO Ginni Rometty called on the technology industry to help build a better future, committing IBM technology and $30 million USD over five years in the annual Call for Code Global Initiative. Its goal is to unite the world’s developers and tap into data and AI, blockchain, cloud and IoT technologies to address social challenges.

“At IBM, we harness the power of technologies like AI, blockchain, IoT and cloud to address some of the biggest opportunities and challenges in business,” said Bob Lord, IBM chief digital officer. “Now, with Call for Code, we are calling on all developers to join us and use these same leading edge technologies to help people, their communities and society.”

Through Call for Code, IBM and David Clark Cause are joining forces with the United Nations Human Rights Office and its human rights-based approach to humanitarian action, which focuses on securing the participation of affected groups in preparedness, response and recovery efforts, and bringing attention to the most excluded and marginalized populations. IBM’s $30 million investment over five years will fund access to developer tools, technologies, free code and training with experts.

The winning team will receive a financial prize, yet, perhaps more rewarding, they will have access to long-term support to help move their idea from prototype to real-world application.

18 SME CHANNELS JUNE 2018

DIGEST PROGRESSIVE IDENTIFIED AS NOTABLE VENDOR IN GARTNER’S MAGIC QUADRANT Strongly cementing its position as a preferred Managed Services Provider, Progressive Infotech The Managed Services Provider has been included in the ‘Magic Quadrant Perspective’ based on its market performance and by corroborating claims with references as well as independent analysts.

On the development, Prateek Garg, Founder and CEO, Progressive Infotech said, “The recognition will undoubtedly boost our collective motivation and help us deliver superlative customer satisfaction that the brand has become synonymous with.”

AXIS COMMUNICATIONS HONORS OUTSTANDING PARTNERS AT SOUTH ASIA PACIFIC PARTNER SUMMIT 2018 Axis Communicationsconcluded their three day annual South Asia & Pacific Partner Summit 2018 held in Singapore. The Summit, a joint event for the whole region, provided a platform to interact with key Axis Partners from 11 countries as well as Axis business heads and representatives both from the region and their headquarters. The event also helped facilitate cross pollination of ideas among key partners.

EPSON TAKES TOP INKJET PRINTER VENDOR SPOT

According to International Data Corporation’s (IDC) Q1 2018 India Monthly City-Level A4 printer Tracker, Epson registered 1st spot in the Inkjet Printer Market with 50.5% market share in the category (27.0% Overall A4 printer market). Epson’s dominance was primarily aided by its vast sales and service network in smaller cities and towns. Hyderabad and Agra were the key growth markets for Epson - the upcountry movement from these cities through Tier 4 channel partners fueled the brand’s growth.

MATRIX CONCLUDES MATRIX INSIGHT 2018 AT BELGRADE Matrix Insight 2018, an inaugural edition of Enterprise Solution Meet was organized in Serbia, on May 29, 2018 in association with our regional partner MS Security System.

Matrix unveiled its recently launched Face Recognition solution and PRASAR UCS. Numerous technology evangelists were a part of this one day event.

During the event, Matrix showcased solutions equipped with advanced technologies from the domains of Time-Attendance and Access Control. Matrix also unveiled recently launched PRASAR UCS – Pure IP Solution for Modern Enterprises from its portfolio of Telecom products.

“We are enthralled to receive huge footfall from the visitors at our event. The interactions we had at the event has given us a proper insight of the customers’ requirements which we will be using to draft our future sales and marketing strategies for the region”, concluded Ganesh Jivani, Managing Director, Matrix.

SNIPPETS

Dell EMC’s PowerEdge Servers for AI & ML Dell Technologies has unveiled new 14th generation Dell EMC PowerEdge four-socket servers and Dell Precision Optimizer 5.0 to further strengthen AI and ML capabilities.

According to the recently released update of the Enterprise Strategy Group (ESG) 2018 IT Transformation Maturity Curve Index, commissioned by Dell EMC, transformed companies are 18X more likely to make better and faster data-driven decisions than their competition.

Additionally, transformed companies are 22X as likely to be ahead of the competition with new products and services to market.

“As India’s digital drive gets stronger with Digital India & Make in India mission creating a favourable environment, businesses across sectors are looking forward to move to AI focused innovation. In fact, just talking about financial sector, as per PWC report, over 36 per cent of the financial institutions have already invested in AI-focused technologies, & around 70 per cent plan to embrace it in the near future. ”, says Ravinder Pal Singh, Director, Digital Cities & Mega Projects, Government Segment, Dell EMC.

*astTECS CRM with Location Tracking *astTECS has unveiled *astTrac – a location tracking CRM system, that empowers organization to track activities of the mobile workforce, gain crucial insight into their status and productivity, enhance customer engagement and drive efficiency.

Leveraging the CRM-GPS integration power of *astTrac, organizations can track and manage complete customer engagement journey initiated by the field staff, pull sales performance reports and track updates in real-time. *astTrac keeps accurate control over sales activities, supports updates, displays clear view of orders & delivery status, meetings, events and track fleet movements with location on Google map. The solution administers records of meetings and visits associated with the customer data and allow the user to capture images and call recording from a mobile phone, ultimately driving greater efficiency.

To effortlessly leverage the CRM, its flexible integration nature allows easy sync with: E-mail, SMS, IP PBX & Dialer, Facebook, LinkedIn and Tally, ultimately widening the scope of application and increased ROI. “Productivity and accountability are key aspects of mobile workforce and new trends in customer engagement emphasize on visualizing the sales territory, prioritizing customers & prospects, filter opportunities based on location and monitor sales activity to gain real-time updates & insights for strategic decision-making,” said Dr. Devasia Kurian, CEO, *astTECS. The unique features of *astTrac allows organizations of all sizes to manage their field sales-force effectively, creating better workflow, he added.

Polycom Rolls out New Cloud Services to Help Enterprise Customers

TP-Link Maintains World’s No.1 Spot

Polycom has unveiled its unified cloud solutions strategy, Polycom Cloud Services, and released Polycom Device Management Services (PDMS). This service provides new capabilities to enterprise customers to manage and measure their telephony devices.

As a market leader with over 15 million desktop and conference phones, Polycom’s footprint in enterprises and service providers alike will be complemented by the new cloud service’s ability to streamline and simplify management, provisioning, and updating.

Polycom also announced it will continue to roll out new cloud solutions for enterprise customers and add services for solution providers in the coming months. These new services simplify the audio device lifecycle management process by using the cloud to bring data and analytics to manage, monitor, and measure the growing complexity of audio devices in organizations.

“Employees are solving problems together more than ever before by connecting from meeting spaces of all sizes from all over the world. As meeting technology innovation accelerates, so does the complexity,” said Mary McDowell, CEO of Polycom. “Polycom Cloud Services offer customers unique, informative, and actionable data that empowers IT professionals to understand the value of their meeting rooms and make smart technology decisions that create exciting, productive, and fun meeting experiences for their employees.”

Polycom Cloud Services focus on audio devices and solutions today, but the company anticipates adding support to enterprise customers for video conference devices by end of 2018. Expanding management capabilities to video endpoints devices is critical as audio and video conferencing devices continue to converge in a single meeting room experience.

Minhaj Zia, Vice President of Sales for Polycom in South East Asia, India & SAARC said, “If we look at the next generation of technology – it’s modular, it’s adaptive, it’s solutions based and it’s cloud based. We are excited to announce Polycom Cloud Services as it allows us to bring the cloud to meeting spaces”. He added, “Our solution is user-friendly, scalable and enables our customers to manage all their devices from the cloud. Through it, IT pros can easily understand how they can manage, measure, and maximize productivity in their meeting spaces”.

TP-Link is consistently ranked as the No. 1 global provider of WLAN devices for consecutive 29 quarters, according to the analyst firm IDC Quarterly Wireless LAN Tracker, (latest report Q4 2017).

The latest IDC WLAN Tracker report revealed that TP-Link made 18.04 million WLAN product shipments in Q4 2017 and possessed a global market share of 42.00% — 35.53% ahead of its nearest competitor. With such achievements, TP-Link has retained its dominant position as the market leader in WLAN products for the 29th consecutive quarter.

Over the course of 2017, TP-Link sold a total of 78.46 million WLAN products, the wholeyear WLAN market share was 44.08% and annual revenue for WLAN products hit $1.07 billion.

2017 brought some great achievements”, said Pingji Li, General Manager of TP-Link Networking BU. “2018 will be even more exciting, as we continue to develop products in line with our mission — making the advantages of latest technology available for all and empowering them to create a lifestyle that’s simple, smart and connected.

20 SME CHANNELS JUNE 2018

SNIPPETS

GDPR Represents Big Opportunity for Channel: Commvault Commvault has announced continued business expansion by its ecosystem of channel partners worldwide as a result of the implementation of the Commvault Data Platform as the foundation of wider General Data Protection Regulation (GDPR) solutions.

Scott Strubel, Commvault Head of Worldwide Channels, added: “The complexities and regulatory requirements of GDPR are such that the channel has a real opportunity to step up and assume the position of technology champion and genuine trustee of GDPR delivery for organizations looking to May 25 and beyond. Through working closely with us, and using Commvault’s advanced data protection offerings as the foundation for many of their broader GDPR technology offerings, our partners are not only growing their pipelines, but more importantly growing true, long-term, and successful, customer relationships.”

Many organizations are struggling with GDPR compliance. Commvault’s recent “Measuring IT’s Readiness for Digital Business” study of 1,200 IT executives and personnel uncovered that more than 60 percent of respondents believe they have access to less than half of their organization’s data.

Epicor Unveils Product Vision to Accelerate Cloud ERP Adoption Epicor Software has unveiled its product vision for the next-generation of user interface (UI) technology and design and industry cloud platforms that will drive Epicor solutions enabling customers and partners to embrace cloud, Internet of Things (IoT), mobility, predictive analytics, and other emerging technologies.

“Analysts have said that by 2020 nearly 80 percent of CTOs in leading organizations will facilitate the identification of emerging technologies to accomplish digital transformation,” said Himanshu Palsule, chief product and technology officer at Epicor Software. “Our product strategy embraces the unique strengths of Epicor industry-specific platforms, underpinned by a modern service fabric and topped with cross-platform applications that achieve digital transformation and raise the bar for automation, analytics, and customer experience.”

The pillars of the Epicor product vision start with the aim to deliver leading global industry-focused ERP in the cloud through supporting customer-centric best-in-class cloud solutions fit for industry; expanding the global ERP footprint; providing global customers with easy-to-deploy solutions for evolving compliance and legislative needs; leveraging an ecosystem of solutions for vertical extensibility; and, enabling use of a delightful and consistent user interface model—all deployed across a global Microsoft® Azure public cloud infrastructure.

Innovative ERP solutions, combined with Industry 4.0 developments, are already helping to automate production lines, streamline supply chains, and provide the intelligent data manufacturers and distributors need to react quickly to changing consumer demands.

“This shift in business models is transforming how people think about the technologies they have today—systems of record are now systems of engagement, intelligence, and decisions,” Palsule continued. “Today, we unveil a true platform for innovation that delivers common shared services that power everything—with layers, design, and externalization of cloud—through a collection of industry experience and reusable services that our partners and customers can build on.”

Portronics Launches “mBell Portronics has unveiled one the most intelligent home and office security solutions in the Indian market with, mBell – the smart re-chargeable doorbell which is connected to your smartphone all times.

With Portronics mBell – the smart re-chargeable doorbell which connects to the 2.4GHz Wi-Fi network of your home. Once anyone presses the mBell smart door-bell, the members of the house will hear a nice chime and can see the person at the door on your smartphone with a720p HD video and can also speak to the person from your phone. You just need to install a free WeHome app on your Android or iOS device.

Portronics mBell gives you a bigger and clear view of outside your door with upto 180 degrees horizontal and over 100 degrees vertical view span. Even if the person at the doorstep is on sides of the mBell or at a lower trajectory, you’ll be able to clearly see him/her on your mobile just by moving the fingers on your mobile app screen in the WeHome mobile app.

One more key security feature of the Portronics mBell is that it allows you to remotely wake up the mBell to view the outside of your door at any time even if the doorbell is not pressed. Hence, allowing you to sleep peacefully when you are travelling without any worry about your family and valuables at home.

The mBell is priced at a very striking price-point of INR 10,999/- and is available at all online and leading retail stores across India.

22 SME CHANNELS JUNE 2018

D-Link Unveils Whole Home Wi-Fi Solution D-Link has unveiled its next generation Covr whole home Wi-Fi solutions powered by the Qualcomm Mesh Networking Platform. The Covr Dual Band Whole Home Wi-Fi System (COVR-C1203) brings whole home network coverage within the reach of consumers due to its affordable price & impeccable features.

Offering one seamless whole home network, the Covr Whole Home Wi-Fi Systems by D-Link provides the performance and connectivity needed to support the many connected devices found throughout the modern smart home. D-Link COVR-C1203 is the first mesh system with swappable covers in different colors (Gold & Ocean blue).

Featuring MU-MIMO technology for higher and more efficient throughput, the AC1200 Dual-Band Covr Points in COVR-C1203 virtually eliminate annoying Wi-Fi deadspots, and create a zone of dedicated high-speed, seamless Wi-Fi for homes. Ideal for enjoying bandwidth-hungry multimedia applications throughout the house, without loss of performance.

“D-Link Covr, powered by Mesh Networking platform provides the essential ingredient for today’s connected home, delivering seamless, reliable and high-quality connectivity throughout the home and across all devices” said Sanket Kulkarni, VP – Channel Sales, D-Link (India) Ltd.

CHANNEL MENTORS

VISHAL SOPORY, CEO & CO-FOUNDER, CORPKART

THE DAYS OF SINGLE MAN OPERATIONS DEALING IN CASH ARE LONG GONE Corpkart is a unique company in the Channel ecosystem, which has taken a different rout of being an online market place for all infrastructure products. The concept has not only been disliked by the traditional partners but also been conspired to stop such moves.

However, Vishal Sopory, ceo & co-founder, corpkart has done it to a greater success. As an innovator and mentor, he spoke about channel channelings. Excerpts.

You being the channel veteran what is your reckoning of total channel market size in India?

There are about 10,000 channel participants in India. These will be companies organised as resellers, VARs, SIs and Service Providers. Collectively they address an IT market size of over 10 Bn USD. This is the size of commercial IT in India.

What are the major challenges of Indian channel partners?

The small size of typical Indian channel partners is the main limitation and this manifests in most of the challenges they face. It hinders their access to opportunities of any significant size and in turn limits access to resources, new technologies, growth and most significantly ability to attract and retain quality personnel.

In a working capital intensive business where the ability to receive and extend credit is para-

mount being small is a definite disadvantage.

Given low barriers to entry, this will remain the challenge and only players who will be successful will be the ones who will strive and bulk up.

What channel needs to do to enhance their business?

The channel needs to organise itself in more formal structures, so as it can resolve access to capital and talent. The days of single man operations dealing in cash are long gone. This is in addition to keeping a tab on technology trends and selecting right OEM partnerships to address their customer needs.

Is there any fear in the mind about taking risk around investing in new domains?

Markets evolve, and most participants have to follow the trends sooner or later. There are

“IT IS TIME FOR SMALLER PLAYERS TO CONSOLIDATE AND POOL THEIR RESOURCES TO BE FINANCIALLY STRONGER COMPANIES.� always pioneers who take risks and lead into new domains with investments. Sometimes they fail but in most cases, the benefits are disproportionate given early mover advantage. Every business must earmark some resources and make investments in new, unknown areas.

Why channel is always in financial trouble?

Again it is back to the size, informal structure and low barriers to entry. Small operators who have a tiny capital base and limited ability to attract working capital financing are dependent on suppliers to keep them afloat. Single delay in a project payment and they are in default or on the verge of default. It is time for smaller players to consolidate and pool their resources to be financially stronger companies.

SME CHANNELS 23 JUNE 2018

TOP PERFORMING PARTNERS

TOP PERFORMING PARTNERS With a view to recognising the achievements of the Channel Partners in the country, SME Channels has embarked on featuring top performing partners in each of its upcoming issues. This month we have zeroed in the following partners that have made to the list thanks to their proactive approach and significant achievements during the last one year.

SECURE NETWORK SOLUTIONS INDIA PRIVATE LIMITED

COMPUTER FACTORY INDIA PVT LIMITED S. RANGANATH, GENERAL MANAGER

N.K.MEHTA, MD & CEO PROFILE: Computer Factory India Pvt Limited is a complete IT solutions provider of Structured Cabling, Networking, Firewall, Server and Storage. A 30 year old company, it has retained customers for over 2 decades by continuously adapting to technology changes right from Arc Net Novell to Software Defined Networks.

We assure stability and performance to all our customers.

PROFILE: Secure Network Solutions India Private Limited, operational since October 2000, is a private limited company focusing on providing reliable business and technologies to the Indian and the overseas market. The company has an experienced team who have implemented numerous security solutions of various size and complexity.

CONTACT COMPANY: Deva Dropa, 1st Floor, No. 7 Krishna Street , Lake Area, Nungambakkam, Chennai – 600034 SME CHANNELS THOUGHTS: For Secure Network Solutions partnership is about commitment and collaboration. The company has the uncanny knack of capitalizing on the cloud and transforming your business by offering comprehensive technology solutions.

SOLUTIONS AND SERVICES Email and Web Solutions, networking, security and business solutions

SOLUTIONS AND SERVICES Structured Cabling, Networking, Firewall, Server and Storage.

CONTACT COMPANY: #39, 3rd Floor, Krishna Reddy Colony,Domlur Layout, Bangalore - 560 071.

SME CHANNELS THOUGHTS: The strength of the Computer Factory India is reflected by their customer retention ability and reputation. With a headcount of 75, the company understands the need of their customers completely and tries its honest best to facilitate a great partnering experience when you do business with them.

24 SME CHANNELS JUNE 2018

TOP PERFORMING PARTNERS

DATASOFT NETWORK SOLUTIONS PVT. LTD.

DURGA PRASAD MALYALA, DIRECTOR

CS INFOMATIC SOLUTIONS

MAHESWARI RAJENDRAN DIRECTOR

PROFILE: Datasoft Comnet Pvt. Ltd. formerly Datasoft Computers founded in Visakhapatnam (Vizag) is a Cisco Premier Partner dedicated to providing Pro-Active – Quality IT consulting, IT Facilities management, Wired/ Wireless Networking, Mail & Website Solutions, Mail hosting out of India, Network Security, Structured Cabling and IT Solutions on a turnkey basis.

PROFILE: CS Infomatic Solutions is a provider of complete IT Network Security Solutions and Services. Its solutions include Firewall/UTM, Intrusion Prevention, Application Control and Visibility, Network Access Control, Anti-Spam, Endpoint Security, Web Filtering, Encryption, Data Loss Prevention, Two-Factor Authentication, Load Balancer, Product Licensing, Product Subscription.

Datasoft has the knowledge and proven expertise to design, implement, and maintain your Information System infrastructure.

CS Infomatic specializes in end to end IT Security solutions and focus on Simplifying IT for you.

SOLUTIONS AND SERVICES IT Security & Remote Monitoring

SOLUTIONS AND SERVICES IT Security Services across all layers of your IT assets

CONTACT COMPANY: 48-12-14, Flat 103 & 104, Vanitha Residency Janikirama Street, Srinagar, (Old SitiCable Lane – Dwarakanagar Area), Visakhapatnam, Andhra Pradesh, India.

CONTACT COMPANY: # 176C, TVS Colony 45th Street, Anna Nagar West Extension, Chennai - 600 101, Tamilnadu, India.

SME CHANNELS THOUGHTS: Datasoft has 15+ Years in Networking, LAN, WAN, Internet Security, Wi-Fi etc. with strong focus on Cisco products. The company has designed, deployed and are currently supporting highly scalable and redundant networks with hundreds of locations.

SME CHANNELS THOUGHTS: CS Infomatic Solutions is a one stop destination of all the network security solutions you need. The company boasts highly qualified, dedicated security professionals who are well experienced in regulatory policy and information technology.

SME CHANNELS 25 JUNE 2018

TOP PERFORMING PARTNERS

IDREAM NETWORKS (P) LTD PROFILE: iDream Networks (P) Ltd is an established Network Integration Company comprising of professionals with strong technical background who work with an aim of helping the Organizations in elevating their technology standards for ease of doing business.

Focusing primarily on providing network-based solutions, Company offers its clients a range of custom-built and seamlessly integrated IT systems. To assist our customers with implementing and supporting their network and hardware components, we have partnered with a series of network solution providers around the globe.

Established in 2010, iDream Networks has emerged as one of the strongest players in the field of IT-Networking/System Integration in the region.

PARVINDER SINGH, DIRECTOR

SOLUTIONS AND SERVICES Datacenter Security, Endpoint Security, Identity and Access security, Collaboration, Workplace Transformation

CONTACT COMPANY: SCO 15, Level II, Industrial Area, Phase 2, CHANDIGARH -160002 SME CHANNELS THOUGHTS: iDream Networks is a highly focused, innovative specialty technology provider. The company offers the customers the world’s leading solutions and brands to address the different verticals. Its strength lies in the continuous up-gradation of technical team’s skill set, which is at par with global networking and IT security standards.

FOURTH DIMENSION TECHNOLOGIES PROFILE: Fourth Dimension has been providing effective and efficient technology solutions for over 25 years to a wide range of customers from banking, manufacturing, retail, software services, telecom, service industry, and BPO. Fourth Dimension has partnered with the who’s who of the industry viz. CISCO, IBM, Symantec etc. to name a few.

SOLUTIONS AND SERVICES Managed Services, Managed Security Services, Consulting Services Infrastructure Design, Infrastructure Optimization JAGANNATHAN NARAYANAN, CEO

CONTACT COMPANY: 5TH FLOOR, POLY TOWERS, #1, ADBUR RASHEK STREET, SAIDAPET, Chennai, Tamil Nadu SME CHANNELS THOUGHTS: Fourth Dimension, with its proven expertise in delivering excellent customer satisfaction through myriad technology services and solutions, is on a good wicket to help the customers overcome challenges around running their existing business through innovative ways.

26 SME CHANNELS JUNE 2018

TOP PERFORMING PARTNERS

TAKYON NETWORKS PROFILE: Takyon Networks is an organization focusing on IT infrastructure, system integration, Video conferencing surveillance and security, Network security, power conditioning and customized software solutions. Established in 2004 with a vision and passion for turnkey solution in voice and data system, the company has successfully addressed the needs of its clients though its products and services.

SOLUTIONS AND SERVICES

MANISH KUMAR SHARMA, DIRECTOR

Enterprise Networking, Network Security, Audio Visual Solutions, Cloud Solution, Structured Cabling, Security & Surveillance

CONTACT COMPANY: 2/258, Vishal Khand-2, Gomti Nagar, Lucknow - 226010, Uttar Pradesh, India SME CHANNELS THOUGHTS: Takyon has a team of well qualified experts who have the ability to scale to meet customers’ needs and can deliver both large and small Projects. Having strong technical expertise, the company has the capability to deliver end to end solutions in the field of Voice, Data and Video technology. Its association with world’s leading technology brands places the company on a unique position to deliver optimized solutions.

COMPUTER GALLERY PROFILE: Computer Gallery was established in 1996 with the intention of selling and servicing of computers, computer peripherals and providing network solutions to the masses.

In the beginning it was the sole business partner of Compaq, (now Hp-Compaq after the merger) in the entire state and the only firm which sells branded PCs. It is the sincerity, devotion, will and hard work of Rajkumar Philip that today Computer Gallery stands in the forefront, as the pioneer and most trusted and renowned firm for its quality maintenance in the north-eastern state of Manipur.

SOLUTIONS AND SERVICES Network and Infrastructure Development, Data Centre Development, RK PHILIP GALLERY, CEO CONTACT COMPANY: Keishampat Junction, Imphal, Manipur-795001 SME CHANNELS THOUGHTS: Computer Gallery develops close lasting relationship with customers by listening and responding to their needs.

SME CHANNELS 27 JUNE 2018

COVER STORY

ENOUGH SPACE FOR

COLOCATION AND CLOUD TO COEXIST 28 SME CHANNELS JUNE 2018

COVER STORY

Today data centres have come to the forefront of conscious attention. SME Channels spoke to different stakeholders to find out more about what it means to be a modern Data Centre and its different facets.

BY DEEPAK SINGH

deepak@smechannels.com

A

Data Centre can be defined as any facility that is used to house computer systems and associated equipments and components, such as storage systems and communications. Data centre landscape has undergone sea changes in the past decade. This is attributed to changing requirements of the businesses. Subsequently the role of the data centre provider has also transformed. “In terms of energy efficiency and the security, data centres have undergone sea changes,” says Seema Ambastha, SVP - India & Global Business– Netmagic (An NTT Communications Company.

The modern data centers have evolved from a traditional resource centres to more connected pools and highly efficient and more eco-friendly these days. More integrated solutions are built to meet the ever-growing needs of the modern, competitive world and other technical challenges, says WebWerks.

A modern Data Center is all about efficiency and longevity.

“FOR THE OBVIOUS BENEFITS THAT OUTSOURCING DELIVERS, CO-LOCATION CONTINUES TO BE A MAJOR DRIVER IN CONSUMPTION OF DATA CENTER MARKET.” KALYAN MUPPANENI, FOUNDER & CEO, PI DATACENTERS

Efficiency: l In energy consumption in order to keep power costs down l In processes to meet customers’ business needs & enhance experience at every interaction. For instance, entry check processes which allows customer engineers to get to their racks quickly, quick implementation of new racks or cross connects.

Longevity: The architecture, quality of equipment - its implementation & maintenance should be such that it remains usable for a long period. This ensures customers do not need to move their equipment after few years because of deterioration in the DC infrastructure standards.

Colocation: Major Driver for Data Centers “The Indian data centre market is on a significant growth trajectory and is expected to grow to $3.2 billion in 2018. By 2020, India is forecasted to become one of the largest markets for data centres in Asia-Pacific,” says Sumit Mukhija, CEO of STT GDC India.

Colocation is the major driver for datacenter industry with respect to the datacenter demand in the Global market, where it was estimated to be of $ 29.83 billion in 2016 and is expected to reach $76.37 billion by 2022 growing at a CAGR of 17%. Public Cloud adoption is growing faster, but the general Data Centre market is also registering double-digit annual growth. There are instances when clients are taking workloads back to the Data Centre from public cloud.

The cloud service providers are also relying on colocation to meet shifting capacity requirements in emerging markets. This definitely presents a business opportunity for colocation.

While the cloud is picking up, physical hosting

SME CHANNELS 29 JUNE 2018

COVER STORY

“FOR GPX, COLOCATION SERVICE IS THE PRIME FOCUS AREA. AND GPX HAS CREATED A MARKET PLACE WHERE OTHER CLOUD AND MANAGED SERVICE PROVIDERS PROVIDE THOSE SERVICES TO CUSTOMERS LOCATED AT GPX” MANOJ PAUL, MD, GPX INDIA PVT LTD

is not something that would be out of the picture.

Enterprises continue to have their critical and compliance heavy applications, hosted on physical servers. “For the obvious benefits that outsourcing delivers, co-location continues to be a major driver in consumption of data center market,” says Kalyan Muppaneni, Founder & CEO, Pi DATACENTERS. Different DC service providers have different strategies. “For GPX, Colocation Service is the prime focus area. And GPX has created a market place where other Cloud and Managed service providers provide those services to customers located at GPX,” says Manoj Paul – MD, GPX India Pvt Ltd. GPX has carved a niche for itself. It has a strong, unique value proposition – truly carrier neutral colocation service provider for which it has deployed state-of-art, highly automated infrastructure; technically skilled team & very efficient processes. Unlike other DCs managed by Carriers & similar players, it does not sell/ resell bandwidth. It is a truly carrier neutral DC. However, other DC operators provide themselves provide multiple other services and start competing with other managed and cloud service providers.

Security is Paramount It can be said with absolute certainty that Data Centres should be rock solid when it comes to security. Apart from perimeter fencing, multiple levels of authentication are required to access the Data Suites. Closed circuit TV should be in place to monitor all movement in the building.

For GPX, physical security is critical. Manoj Paul of GPX says, “We have multiple levels of physical access controls built in. Employees & visitors are given privilege-based access. Visitor management system is in place to record visitor entry & exit. Any visitor to the Data Center is required

30 SME CHANNELS JUNE 2018

to enter details in the Visitor Log. Visitor logs & material movement logs are maintained & records retained for at least 90 days. They are escorted by GPX personnel to their specific colocation area.”

All entry and exit points of the premises are provided with electronic access card systems. The data center is accessible only to authorized personnel using three levels of authentication - electronic access cards, PIN code and biometric identification. Visitors have to be escorted at all times by an authorized employees/ security personnel.

All critical locations monitoring the data center entry/exit points, utility rooms and sensitive areas (e.g., cages, equipment rooms, etc.) are covered by access card readers & security cameras. There are adequate controls to prevent removal/ tampering with the same.

A shift to cloud Organizations have also been adopting cloud computing solutions like public or hybrid cloud; this has affected how businesses shape up and utilize data centres. A decade ago, colocation was the preferred model for businesses for which colocation was more efficient and cost effective than building their own onsite data centre environments. There are some Data Centre operators who are providing colocation services and still sticking to this model. However in the recent past adoption of cloud is gaining popularity. Data Center (DC) market in India is poised to touch $3.8 billion mark by 2020, with an exponential growth from the current valuation of $2.2 billion.

Owing to multiple factors like growth in cloud adoption and the data processing needs posed by enterprises across industry verticals, the market is predicted to reach a $7 billion point, with a growth rate of 23 % by 2022.

The emergence of convenient and secure mobility systems has ensured that work is no longer limited to a physical workspace. Therefore,

“SINCE ORGANIZATIONS NOW HAVE THE TOOLS TO DERIVE SUCH INSIGHTS FROM DATA, DATACENTERS NOW PLAY A MORE CRUCIAL ROLE IN AN IT SET-UP” RAVINDRA KELKAR, SENIOR DIRECTOR, ENTERPRISE & PUBLIC SECTOR, CITRIX INDIA.

datacenters that allow employees to access work data from a remote location are slowly migrating from physical systems to virtual cloud based solutions. This shift is also challenging the existing datacenter industry to re-innovate and introduce newer solutions.

The data pools generated by the enterprises, need intelligent infrastructure base in a scalable model for the ever-increasing volumes, which includes storage for housing, network and compute for transfer and processing. Thus, the cloud and data center market are proportionally growing with the organizations moving towards the trends of the day. The services offered by data center players are being shaped in sync to these trends and making the offerings more pro enterprise.

Also, with the enterprises inclining towards applications and tools on a SaaS model, the cloud market and hence the data center market are growing proportionally.

Growth for the data centre operators The digitized economy that begun to take root a few years ago is now turning into a full-fledged

COVER STORY

“THE INDUSTRY IS WITNESSING A FUNDAMENTAL SHIFT TOWARDS THE SOFTWAREDEFINED DATA CENTER (SDDC). ADOPTION OF OPENSTACK CLOUD AND SOFTWARE-DEFINED STORAGE IS SLOWLY EATING INTO THE TIER 2 AND TIER 3 STORAGE REQUIREMENTS OF AN ENTERPRISE.“ RAJARSHI BHATTACHARYYA, COUNTRY HEAD AT SUSE

A MODERN DATA CENTER IS ONE, WHICH ADDRESSES THE MODERNIZED NEEDS OF ENTERPRISES. THE ONE THAT ADAPTS THE INTELLIGENT QUOTIENT AND ENSURES THE BELOW n

Software defined and smart

n

Fully automatized

Platform agnostic both at infrastructure and software levels

n

n

Realtime isolation capabilities

n

Modular at its base

n

Integrated BCP model

High on energy utilization efficiency

n

mission for organizations to make the strategic shift towards technological solutions. With further impetus given by the government to adopt such solutions, businesses are making the most of the resources at hand to use tools like cloud, AI and data analytics to store, collect and analyze petabytes of data and drive actionable insights from them. “Since organizations now have the tools to derive such insights from data, datacenters now play a more crucial role in an IT set-up,” says Ravindra Kelkar - Senior Director, Enterprise & Public Sector, Citrix India.

GPX has a two pronged growth strategy – one is leveraging the existing unique ecosystem that we have built & secondly expand the colocation space to foray into new segments.

The first one involves partnering with Internet Exchanges; we have 4 IXes operational in the data center – this creates a lucrative value proposition for ISPs & Content Providers.

GPX is in the process of building a new DC in Mumbai which should be operational in May end 2019, meeting similar benchmark of infrastructure. We have also expanded space in the existing premises which will be operational very soon.

Looking to the future Datacenters today need to position themselves, much beyond vanilla bricks and mortars story.

For them to be relevant in this ever-evolving enterprise space, it is of critical importance that data centers focus on scalability, flexibility and uncompromised security.

“Today we see increased propensity of data centers investing on software defined environments

“IN TERMS OF ENERGY EFFICIENCY AND THE SECURITY, DATA CENTRES HAVE UNDERGONE SEA CHANGES” SEEMA AMBASTHA, SVP - INDIA & GLOBAL BUSINESS– NETMAGIC (AN NTT COMMUNICATIONS COMPANY)

with automation as the key, building their services around outcome-based models, core data center services getting a wraparound of AI and ML. In short, all innovations are targeted towards being aligned to customers’ business outcome, service excellence and service relevance,” says Kalyan of Pi DATACENTERS. Rajarshi Bhattacharyya, Country Head at SUSE says, “The industry is witnessing a fundamental shift towards the software-defined data center (SDDC). Adoption of OpenStack Cloud and Software-defined Storage is slowly eating into the tier 2 and tier 3 storage requirements of an enterprise.”

Finally: With the passage of time the amount of data currently being created will grow exponentially, and that’s changing how businesses operate. The data centre has changed. As technology becomes increasingly sophisticated, there is a paradigm shift in how businesses are addressing issues towards data centres. This has led to a changing role for the data centre operator. While many business are in the process of migrating new data centres to public cloud and leased co-location facilities, those who plan to build their own data centre, they should ensure that the facilities need to be more efficient.

SME CHANNELS 31 JUNE 2018

COVER STORY

DATACENTER SERVICE PROVIDER CUSTOMER PERCEPTION STUDY

Others

Go4Hosting

Pi Datacentres

Nextgen DC

Tata Communications

ESDS

Reliance IDC

Netmagic solutions

Sify Technologies

Most Popular Data Center Service Providers among Indian Enterprise IT Heads

CtrlS Datacenters

We recently surveyed over 500 IT Leaders from the SME and Large Enterprise segment, to understand the current frontrunners of the Indian Data Center Market. The survey ranks the go-to Datacenter Service Providers among Indian Customers as well as ranks the biggest names in the market based on different parameters as responded by the participants.

*Note: Top 3 Datacenter Service Providers make up for over 50 percent of the CIO Mindshare.

Top Datacenter Service Providers from CIO Experience and Perception CtrlS Datacenters

Netmagic Solutions

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Tata Communications

4 Sify Technologies 5 NxtGen Datacenter Solutions 6 ESDS Software Solution 7 Reliance IDC 8 Pi Datacenters 9 Go4Hosting 10 Ricoh IDC 11 GPX Global Systems 12 Web Werks India

UPCOMING

EVENTS 2018

S E C U RITY

SY M P O S I U M A N D AWA R D S 2 0 1 8

2018

2018

PARTNERS RECOGNITION 2018

FOR MORE INFORMATION PLEASE CONTACT: E-MAIL: INFO@ACCENTINFOMEDIA.COM / KAJAL@ACCENTINFOMEDIA.COM WEBSITE: ENTERPRISEITWORLD.COM PHONE NO: 01126566398 / 01149148449 / 8587835685

GDPR

ARE YOU READY FOR THE

GDPR REGIME?

34 SME CHANNELS JUNE 2018

GDPR

As we saw a new regime of compliance from 25th of May, 2018 with GDPR, it is going to have a huge impact on the markets and individual companies having operational link with EU. The manner, they sued to handle data would be completely be changed as no one will ever image to be penalized of 4% of their annual turnover in case of any data breach and exposer.

A

s per Wikipedia, the General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. It also addresses the export of personal data outside the EU and EEA. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. Superseding the Data Protection Directive, the regulation contains provisions and requirements pertaining to the processing of personally identifiable information of data subjects inside the European Union. Business processes that handle personal data must be built with privacy by design and by default, meaning that personal data must be stored using pseudonymization or full anonymization, and use the highest-possible privacy settings by default, so that the data is not available publicly without explicit consent, and cannot be used to identify a subject without additional information stored separately. No personal data may be processed unless it is done under a lawful basis specified by the regulation, or if the data controller or processor has received explicit, opt-in consent from the data’s owner. The business must allow this permission to be withdrawn at any time.

A processor of personal data must clearly disclose what data is being collected and how, why it is being processed, how long it is being retained, and if it is being shared with any third-parties.

Users have the right to request a portable copy of the data collected by a processor in a common format, and the right to have their data erased under certain circumstances. Public authorities, and businesses whose core activities centre around regular or systematic processing of personal data, are required to employ a data protection officer (DPO), who is responsible for managing compliance with the GDPR. Businesses must report any

data breaches within 72 hours if they have an adverse effect on user privacy.

It was adopted on 14 April 2016, and after a two-year transition period, becomes enforceable on 25 May 2018. Because the GDPR is a regulation, not a directive, it does not require national governments to pass any enabling legislation and is directly binding and applicable.

The regulation applies if the data controller, or processor, or the data subject is based in the EU. Under certain circumstances, the regulation also applies to organisations based outside the EU if they collect or process personal data of individuals located inside the EU.

SRINIVAS RAO, CO-FOUNDER & CEO, AUJAS

“DIGITAL ECONOMY CAN ONLY FLOURISH WHEN YOU CONNECT PEOPLE, PROCESS, DATA AND THINGS IN AN ETHICAL, MEANINGFUL AND SECURE WAY. WE FEEL THAT GDPR IS A STEP TOWARDS THAT.”

Impact on India Although India has its own regulations governing data privacy and security, the focus now is fully on individual organizations’ ability to embrace GDPR without reservation. This is understandable given the cost impact of noncompliance by companies; in fact, one can safely assume that with this financial year onwards organizations will have a dedicated budget for regulatory compliance and data security.

Organizations in India need to place compliance and data security as a priority considering the cost for violating these privacy laws is about to get very expensive. GDPR can cost up to 20 million Euros or 4% of annual turnover, whichever is higher, for intentional or negligent violations.

With those kinds of stakes, investing in compliance now is the only right move for a sustainable business model. Pragmatic compliance does not need to be an expensive exercise too. Expenses are relatively low if implemented with a commonsense approach. Understanding the parameters of the applicable legislation is key to getting it right.

WinMagic’s latest survey of nearly 500 IT Decision Makers (March 2018) found that a significant number of businesses were lacking in systems needed to meet the data management requirements of GDPR, continuous encryption of per-

CHESTER WISNIEWSKI, PRINCIPAL RESEARCH SCIENTIST, SOPHOS

“GDPR IS TEACHING US TO COLLECT LESS INFORMATION FROM OUR CUSTOMERS, UNLESS WE REALLY NEED IT.” sonally identifiable information across cloud and on-premises servers, and data breach monitoring.

Srinivas Rao, Co-Founder & CEO, Aujas, says, “As the world is getting more and more digital with

SME CHANNELS 35 JUNE 2018

GDPR

ARUN BALASUBRAMANIAN, MD, QLIK INDIA

“GDPR IS CONSIDERED BY MANY TO BE THE HIGHEST GLOBAL STANDARD, AND MANY COUNTRIES HAVE AND WILL CONTINUE TO STRENGTHEN THEIR PRIVACY LAWS IN THE NEAR FUTURE.”

proliferation of mobile phones and usage of the internet, it is very important for governing bodies to ensure that their people’s data and privacy are safeguarded. Digital economy can only flourish when you connect people, process, data and things in an ethical, meaningful and secure way. We feel that GDPR is a step towards that. The toughest aspect of the GDPR is its guidelines to adhere to the security policies by organization handling EU data in and outside of the state. In order to be compliant, businesses must begin by introducing the correct security protocols in their journey to reaching GDPR compliance, including encryption, two-factor authentication and key management strategies to avoid severe legal, financial and reputational consequences. India has evolved to become a technology hub equipped with deep expertise and GDPR could be an opportunity for Indian companies to stand out as leaders in providing privacy compliant services and solutions.”

Arun Balasubramanian, MD, Qlik India said: “The GDPR applies to companies in Europe (specifically those in the EU / EEA), so it will affect an Indian company which has a European office, or is marketing to European customers. In terms of readiness, companies have had a long time to

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RAJESH MAURYA, REGIONAL VICE PRESIDENT, INDIA & SAARC, FORTINET.

“WHILE GDPR AFFECTS PRIVATE AND PUBLIC SECTOR ORGANIZATIONS HANDLING PII, CERTAIN KEY INDUSTRIES WILL HAVE HEIGHTENED EXPOSURE.”

prepare for GDPR, but as the GDPR bar is quite high, many may be struggling to be ready come 25th May 2018. The biggest challenge in meeting the requirements is understanding not only what personal data companies have in their multiple systems, but also understanding the relationships of that data as well as who has access to it. This includes monitoring the consent and tracking of who opted in or out in for campaigns, newsletters, or petitions. GDPR is considered by many to be the highest global standard, and many countries have and will continue to strengthen their privacy laws in the near future.”

Despite the impending deadline, most APAC businesses which serve the EU market or have significant transactions that capture PII are still not fully prepared. According to the third biennial EY Global Forensic Data Analytics Survey by Ernst & Young (EY), only 12 per cent of firms in APAC have a GDPR compliance plan in place.

“While GDPR affects private and public sector organizations handling PII, certain key industries will have heightened exposure as a result of the volumes of PII data they handle as well as the nature of their business,” said Rajesh Maurya, Regional Vice President, India & SAARC, Fortinet. “These

GEORGE CHANG, VP, APAC, FORCEPOINT

“WHILE MANY MAY BE WORRIED ABOUT THE IMPLICATIONS OF A NEW REGULATORY ERA, IT WILL CREATE TRUST AND PROVIDE GOOD PRACTICES THAT WILL BENEFIT BOTH THE INDIVIDUALS AND THE BUSINESS.”

include e-commerce-based organizations operating internationally, as well as companies that serve significant numbers of tourists, visitors, or expatriates from the EU.” So, organizations preparing for GDPR must focus on reconfiguring their business processes and IT architectures, as well as reducing exposure of PII data.

George Chang, VP, APAC, Forcepoint, said: “As the capacity to collect, store and analyze data for commercial purposes continue to grow exponentially, GDPR seeks to strengthen and unify personal data privacy and protection – putting people in control of their data and ensuring that businesses treat this data in a fair, transparent and secure manner. It’s no surprise that this seismic shift in the way we approach data security has caused a ripple effect across the globe, with many countries following suit and modernizing their own privacy and data protection laws.”

Anant Maheshwari, President, Microsoft India, said, “GDPR is the biggest change in European data protection laws in more than 20 years, bringing this area of law into the digital age. It designates individual choice as a priority over everything else.

It stands on the pillars of mutual trust and respect,

GDPR

ANANT MAHESHWARI, PRESIDENT, MICROSOFT INDIA

RAHUL KUMAR, COUNTRY MANAGER – WINMAGIC INDIA

“GDPR IS THE BIGGEST CHANGE IN EUROPEAN DATA PROTECTION LAWS IN MORE THAN 20 YEARS, BRINGING THIS AREA OF LAW INTO THE DIGITAL AGE.”

“GDPR MAY SPAWN OTHER REGIONAL BLOCS TO BRING OUT THEIR OWN VERSION OF DATA PROTECTION REGIME.”

FORTINET LISTS THE TOP THREE INDUSTRIES IMPACTED BY GDPR RETAIL: Retail businesses most likely to curate GDPR-relevant PII data include cross-border e-commerce operations, multi-venue retail chains, hospitality, travel, and F&B businesses. Brick-and-mortar businesses serving EU customers can also find themselves liable to GDPR PII protections. Paying with a credit or debit card, providing shipping address information and participating in a customer loyalty program all fall under the protection of GDPR.

HEALTHCARE: GDPR extends its coverage to non-EU organizations storing or processing the medical information of EU persons. GDPR enacts particularly stringent protection and processes for handling particular types of PII medical information. In general, an organization may collect and process personal medical information only if it is necessary for patient treatment and diagnosis, and with the explicit consent of the patient. GDPR also mentions genetic data as an area of particular concern.

FINANCIAL SERVICES: Financial organizations often maintain huge stockpiles of PII data on account holders. They also consume and generate vast quantities of highly personal marketing data to support selling financial services and assessing credit worthiness of commercial and individual customers.

both of which are core to running any sustainable, ethical organization. It will govern how organizations within and outside the EU will collect, manage, process, and protect personal data while respecting individual choice.”

He added: “To me, this is a golden opportunity for India to drive thought leadership in the global market.”

Rahul Kumar, Country Manager – WinMagic India, added, “Companies in Europe are already setting aside an average of $1.4 million as part of their GDPR readiness effort. The scene is no different in the US, where companies are spending $1 – $10 million towards GDPR readiness. It is also possible that as organizations’ data pool continues to grow, evolve and move, they will start institutionalizing programs on data privacy, security and user experience.”

He added, “GDPR may spawn other regional blocs to bring out their own version of data protection regime. Although many countries maintain their own data privacy and security regulation, a blurred line separates the rights of the individual and organization. GDPR has removed this ambiguity in data management. Of course, there is murmur in certain quarters that data protection should not be driven by the fear of contravention, but by the need for accessibility and user experience. However, striking the right balance is a challenge to both businesses and regulators.”

GDPR is teaching us to collect less information from our customers, unless we really need it. Even if you don’t need to comply with GDPR, this is simply a good practice. Your business saves money by having less data to protect and your customers gain the privacy that many desire in the process. Want users to use secure passwords?

Provide them with password management tools and training, especially if users can use the same tool at home to benefit their families. Humans will do what is easiest, so it is our job to make privacy as easy as possible.

“Individuals need to take control of their privacy the best they can. It isn’t impossible and often it isn’t even hard, you simply have to keep your eyes open and not surrender sensitive information to organisations that don’t need it. Carefully consider how much information you are asked to surrender compared to what you are being provided in return. Your identity is valuable and you shouldn’t give it up for trivial services. Sadly once your information is stolen it can be impossible to put the genie back in the bottle, don’t give out your details to those who don’t need it. I have a secret birthday I don’t share with sites that ask… It’s my real one.” said Chester Wisniewski, Principal Research Scientist, Sophos Log onto www.smechannels.com to access the entire article SME CHANNELS 37 JUNE 2018

CASE STUDY

Army Welfare Housing Organization Secured their Multistoried Premises with Matrix Elevator based Access Control solution

Project Highlights: Application: Elevator Access Control Users: 400+ Devices: 30 Locations: India (Single Location) Industry: Construction

Company Profile: Army Welfare Housing Organization (AWHO) embarked on a historic journey to construct houses for serving/retired Army personnel and their widows in selected stations throughout the

38 SME CHANNELS JUNE 2018

country. Today, AWHO’s presence is visible across the length and breadth of India. During the last 38 years, the organization has constructed approx.

29,000 dwelling units in 93 projects at various stations and is in the process of constructing more than 6,000 dwelling units at 14 stations, while 6,076 dwelling units are under planning at eight stations.

ing watch over the movement of maids and drivers in the multistoried building. Protection of the residents and their valuables from intruders was one of the concerns for them. AWHO also wanted a combined solution of elevator based access control to restrict user/floor wise access in the buildings.

Challenges:

In order to overcome the challenges, Matrix offered its Elevator based Access Control solution which allows access and entry in the elevator using

One of the AWHO townships located at Indore faced difficulties in monitoring visitors and keep-

Solution Offered:

CASE STUDY

SOLUTION DIAGRAM

Results: l Easy Living with Fully

Automated Elevator based Access Control solution l Controlled and Monitored Access of Users for Enhanced Security of the Residents

PRODUCT

QUANTITY

DESCRIPTION

COSEC PATH DCFE

14

Fingerprint and in-built Card based Door Controller with PoE and IP65

COSEC ARC IO800

14

8 Door input and output controller to control inputs and outputs of third party devices to perform multiple applications.

COSEC PANEL LITE

2

Control Panel to Support Multiple Door Controllers for Advance Features

biometric or RFID card credential, only to authorized residents. As soon as user shows his/her enrolled credentials to the reader installed inside the elevator, floor buttons which are accessible will be enabled. Thus, monitoring and controlling user access was made easy with Matrix Elevator based Access Control.

About Matrix Established in 1991, Matrix is a leader in Telecom and Security solutions for modern businesses and enterprises. Matrix, an innovative, technology driven and customer focused organization, is

committed to keep pace with the revolutions in the telecom and security industries. With more than 40% of its human resources dedicated to the development of new products, Matrix has launched cutting-edge products like IP-PBX, Universal Gateways, VoIP Gateways and Terminals, GSM Gateways, Access Control, TimeAttendance and Video Surveillance solutions.

These solutions are feature-rich, reliable and conform to the international standards. Having global footprints in Asia, Europe, North America, South America and Africa through an extensive network of more than 1,000 channel partners,

Matrix ensures that the products serve the needs of its customers faster and longer. Matrix has gained trust and admiration of customers representing the entire spectrum of industries. Matrix has won many international awards for its innovative products.

For further information, please contact: 394-GIDC, Makarpura, Vadodara-390010, India Ph: +91 93744 74302 E-Mail: Customer.Care@MatrixComsec.com Website: www.MatrixAccessControl.com

SME CHANNELS 39 JUNE 2018

PRODUCT

REVIEW

D-LINK’S WHOLE HOME WI-FI SOLUTION

D-Link’s next generation Covr whole home Wi-Fi solutions powered by the Qualcomm Mesh Networking Platform brings whole home

COSEC DOOR FMX

network coverage within the reach of consumers due to its affordable price & impeccable features.

Offering one seamless whole home network, the Covr Whole Home Wi-Fi Systems by

IN THE FAST-PACED EVOLUTION OF TECHNOLOGY, organizations have started adapting the biometric application systems for access control and time-attendance. Compared to the traditional biometric readers scanning a single layer of skin, multispectral biometric attendance system employs multi-layered reading. Matrix COSEC DOOR FMX is a high performance door controller with multispectral sensor technology. It reads surface as well as the subsurface of a finger producing more accurate image even when the finger surface features are distorted or difficult to read due to dirt, usage, age or environment. Powered by a high-speed processor and live finger detection algorithm, DOOR FMX is specifically engineered for high security applications including Defense, Airports, R&D Labs, Banks and industries such as Education, Mining, Construction and Heavy Manufacturing for their Access Control and TimeAttendance needs.

FEATURES n Multispectral Sensor with

D-Link provides the performance and connectivity needed to support the many connected

Fingerprint Detection

devices found throughout the modern smart

n Supports Fingerprint, RFID Card and PIN

home. D-Link COVR-C1203 is the first mesh

n Interactive GUI with 4.3’’ TFT

Capacitive Touch Screen n 5,00,000 Transactions and

system with swappable covers in different colors (Gold & Ocean blue).

Featuring MU-MIMO technology for higher

50,000 Users

and more efficient throughput, the AC1200

n PoE, Ethernet, Wi-Fi, 3G/4G

Dual-Band Covr Points in COVR-C1203

n Seamless Integration with Third

virtually eliminate annoying Wi-Fi deadspots,

Party Devices

and create a zone of dedicated high-speed,

PRICE On Request

seamless Wi-Fi for homes. Ideal for enjoying bandwidth-hungry multimedia applications throughout the house, without loss of

WARRANTY 1 Year

performance.

The effortless plug and play setup through

CONTACT

either the D-Link Wi-Fi app or web-based

Customer.Care@MatrixComsec.com

interface means, you don’t have to know your

WEBSITE www.MatrixAccessControl.com

bits from your bytes.

KEY BENEFITS: Smart roaming – designed to seamlessly connect to the strongest signal MU-MIMO technology – creates a powerful, fast, and highly efficient Wi-Fi network

n Price: INR 12990/-, Warranty: on request, Contact: www.dlink.co.in,

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NEW ARRIVALS

PRODUCT

DELL POLYCOM

DELL EMC NEW POWEREDGE SERVERS FOR AI & ML DELL TECHNOLOGIES’ 14TH GENERATION Dell EMC PowerEdge four-socket servers and Dell Precision Optimizer 5.0 to further strengthen AI and ML capabilities.

ML workloads require high performance and considerable capacity to rapidly manage and analyze structured and unstructured data, and then deliver consistent, fast results that enable competitive advantage. As a result, Dell EMC today unveiled two new four-socket servers – the PowerEdge R940xa and PowerEdge R840, part of the 14th generation Dell EMC PowerEdge server portfolio.

With exceptional performance density of Intel Xeon Scalable processors (up to 112 processing cores) and massive memory (up to 6TB of memory and NVDIMM options), these new servers deliver powerful performance.

Unlike competitors’ four-socket offerings, these servers also support field programmable gate arrays (FPGAs)3, which excel on data-intensive computations. Both servers feature OpenManage Enterprise to monitor and manage the IT infrastructure, as well as agent-free Integrated Dell Remote Access Controller (iDRAC) for automated, efficient management to improve productivity.

Price: on request, Warranty: On request, Contact: www.dell.com

POLYCOM ZOOM ROOMS WITH THE POLYCOM TRIO POLYCOM’S ZOOM ROOMS SOLUTIONS come in three separate bundles created for any size – from huddle spaces to large rooms. Polycom Trio can run the Zoom controller User Interface natively allowing the full Zoom Rooms control experience.

Polycom’s Zoom Room solutions can be purchased separately or in three distinct bundles designed for different size meeting rooms: Huddle Room Bundle – The Polycom Trio 8500 Zoom Room includes Trio 8500, new Eagle Eye Mini camera, and the Dell Optiplex.

Mid-Sized Conference Room Bundle – This Trio 8500 Plus Zoom Room bundle adds the powerful EagleEye IV MPTZ camera to the Trio 8500 and Dell Optiplex. The EagleEye IV brings HD video quality to the Zoom Rooms experience.

Large Conference Room Bundle – The larger conference room Zoom Rooms experience bundle, the Trio 8800 Zoom Room, includes the more powerful Trio 8800 along with EagleEye IV MPTZ HD video camera and Dell Optiplex.

Price: on request, Warranty: On request, Contact: www.polycom.com

NETGEAR

NETGEAR NIGHTHAWK PRO GAMING WI-FI ROUTER NETGEAR’S NIGHTHAWK PRO GAMING WIFI ROUTER (XR500), ideal for the gamers, leverages advanced cutting-edge software to optimize network connections by stabilizing ping, reducing lag spikes, and keeps you always on with reliable wired and wireless connectivity for advanced online gameplay. The Gaming Dashboard, Geo Filter, Quality of Service (QoS) and Network Monitoring capabilities enable customization and gaming performance unmatched in the router space. NETGEAR Nighthawk includes best-in-class hardware features such as a dual-core 1.7GHz processor, Quad-stream Wave 2 WiFi with MU-MIMO, and four external high-power antennas wrapped up in an aggressive and formidable enclosure.

With the new Nighthawk Pro Gaming WiFi Router, one can enjoy lag-free online and network gaming. Its MU-MIMO WiFi streams simultaneously to multiple devices on the same network so you and your pals can smoothly game online at the same time without affecting each other’s performance.

nPrice: INR 23,000/-, Warranty: On Request, Contact: www.in.netgear.com

SME CHANNELS 41 JUNE 2018

AI

MICROSOFT RUUH SHOWS GREAT POTENTIAL AI is going to influence all walks of life in India. A recent report published by Accenture suggest that around 83% of Indian bankers believe that AI will work alongside humans in the next two years, which is higher than the global average of 79%.

PUNEET AGARWAL, PRINCIPAL ENGINEERING MANAGER, MICROSOFT

“RUUH HAS MANAGED OVER 100 MILLION CONVERSATIONS IN DURING IPL. THE CONVERSATION IS HUMAN LIKE WITH PROPER AWARENESS AND FREE FLOWING.”

T

oday, Today, AI is impacting all walks of life. Not only is it making the life of the people easier but also bringing convenience to the transactions. Every industry is taking advantage of AI to optimize their sales, marketing and overall perception about the company.

Puneet Agarwal, Principal Engineering Manager, Microsoft says, “Earlier, AI was not much used but now it is being used in everything.

There are three major reasons for this trend - one is data: RAM of your phone is more than hard disk nowadays. The data has grown drastically.

Last year only, there has been generation of some zetabytes of data. With more data more insights are available, so many decisions can be made using AI. Second is the compute power. These days, devises are becoming more and more powerful which is enabling to save large amount of data. Third is things like deep learning, reinforcement learning, etc. are impacting the business

outcome of the organizations.”

Apart from business applications, consumer applications are also being influenced by AI. who are using their phones for setting alarms and searching information, etc. Today, it is impossible to sell the devices without AI. AI is making the products appealing in a very competitive market situation.”

AI for the consumers are coming in the form of Chatbots which are making the devices interactive for the customers. The overwhelming response of consumers for Chatbots have triggered a flurry of AI Chatbots in the market.

Microsoft Chatbot RUUH is one such application. Integrated with Facebook and Skype, it is amplifying user experience too. As per Quora RUUH is created for entertainment purposes, which talks in English as per Facebook description, but it also can talk in Hinglish, which is good for the Indians too.

Puneet adds, “RUUH is designed for the Indian youth. They share all their emotions -

happiness and sorrow. From internships, to relatives in the hospital, to breakups, people share everything over FB and Skype. And RUUH is available on both the platforms.”

The idea is if you want to chat with someone, RUUH is there for you. It is the kind of a friend with whom you can talk about anything. She will remember who you are - even in future. As per Puneet Natasha from Hike, which is a competition, was not able to hold the conversations, but RUUH is able to do it.

The beauty of RUUH is that it has been developed in India to a large extent. As per Puneet RUUH has managed over 1.5 million conversations in during IPL. The conversation is human like with proper awareness and free flowing.

Conclusion…

Although RUUH is today used in for entertainment purpose of the young people but it has all potential to be part of the businesses applications too.

42 SME CHANNELS JUNE 2018

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