1 minute read
Conclusion to the Volkswagen Service Core Process
Summary
When you execute the Service Core Process with all your customers, every time they visit your dealership, you’ll begin to see increased customer satisfaction and loyalty, improved Service quality and importantly, an increase in sales performance.
Advertisement
As is the case with all steps in the process, it only works when used consistently. But it doesn’t stop there. The process should also be frequently evaluated for effective performance, and continuously improved. It will take time to integrate the Volkswagen Canada Service Core Process into your daily service routines. When you do, you’ll not only build a loyal base of Service customers, but also a loyal base of customers who will return to your dealership to buy new Volkswagen vehicles, and refer their friends and family to your store.
