2021 CAJPA Spring Workshop - Tech Savvy, HR Wise & Fiscally Ready

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WORKSHOP AGENDA

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2021 CAJPA Finance & Technology Spring Workshop Agenda

Tuesday, May 4, 2021 8:30 - 8:35 a.m.

HR Welcome Message Puneet Behl, CPA, ARM, Chief Financial Officer Public Risk Innovation, Solutions, and Management (PRISM) 8:35 - 9:25 a.m.

Increase Engagement and Retention with Innovative Onboarding Ideas Patricia Slaven, MBA, SPHR, IPMA-HR, Director of Human Resources and Administration Association of California Water Agencies, JPIA (ACWA JPIA) Moderated by Puneet Behl, CPA, ARM, Chief Financial Officer, PRISM One area often overlooked that can actually deliver improvements in retention and engagement levels is Onboarding. When a new employee is hired, there is a critical window of time where an organization has the opportunity to capture the heart and mind of the person. “You never get a second chance to make a first impression” is a well-known saying and a sobering truth. Organizations that go beyond the old model of just orienting new staff have overall better retention and engagement numbers; and those new employees carry that positive feeling throughout their tenure in the organization. It is a gift that keeps on giving.

This session will discuss why proper onboarding is critical in today’s work environment, and will introduce a four-pronged approach to ensure the effectiveness and success of each and every onboarding. With a small investment in time and some coordination, organizations will see amazing results - high motivation, increased energy and extra effort - in all new hires simply by embracing this onboarding process.

9:25 - 9:35 a.m.

Break

9:35 - 9:40 a.m.

Technology Welcome Message Bill Scribner, Vice President, Business Intelligence BETA Healthcare Group 9:40 - 10:30 a.m.

Technology in Today’s Work Environment – Emerging Trends I What’s Hot and Why You Should Care Brian Mack, Co-Founder and Chief Revenue Officer Spear Technologies, Inc. Lee Mashore, Co-Founder and Chief Strategy Officer Vergence Yi Li, Senior Data Scientist Public Risk Innovation, Solutions, and Management (PRISM) Dave Glende, Chief Information Officer Golden State Risk Management Authority (GSRMA) Moderated by Rick Jenkins, Director, Member Services, Schools Insurance Authority (SIA) The first of two roundtable discussions will focus on new technologies and innovations in the application and business intelligence space.

Low Code/No Code Development. Brian Mack will preview a CAJPA Fall Conference session that will describe how organizations can digitally transform their claims and risk management efforts through new technologies including the power of the Microsoft Platform.

Workflows for the Modern Enterprise. Lee Mashore will preview a CAJPA Fall Conference session on efforts organizations can make to re-imagine workflows and implement new processes with a new development approach.

Data Science & Machine Learning. Yi Li will address the role data science plays in the insurance industry (i.e., InsureTech) and will also demonstrate machine learning and data mining projects within their claims operation.

Data & Analytics. Dave Glende will describe some fresh ideas on what can be done in the workplace to enlighten decision makers with actionable information and data.

10:30 - 10:40 a.m.

Break

10:40 - 11:30 a.m.

Technology in Today’s Work Environment – Emerging Trends II Preparing for the Workplace of Tomorrow, Today Rick Krepelka, Chief Operations Officer Golden State Risk Management Authority (GSRMA) Nicole Montalvo, Information Technology Manager Public Risk Innovation, Solutions, and Management (PRISM) Bill Scribner, Vice President, Business Intelligence BETA Healthcare Group Ritesh Sharma, Senior Manager, Pool Accounting Sedgwick Sam Adams, Systems Architect & Analyst Golden State Risk Management Authority (GSRMA) Allison Bateman, Human Resources Manager Public Risk Innovations, Solutions, and Management (PRISM) Moderated by Carl Sandstrom, Business Projects Manager, California JPIA Our second roundtable discussion will focus on internally facing hot topics and trends in the age of COVID. Cybersecurity. The world is at cyberwar…and your entity is the battlefield. (Re-)evaluate your attitude toward cyber-security and the likelihood that your organization will survive the next attack. Rick Krepelka will outline these straightforward strategies to improve your odds of not becoming the latest casualty.

Communications and Collaboration. Working remotely has been a challenge for many and Nicole Montalvo will share what her organization has found to be successful and what may still be challenging.

Digital Payments. Bill Scribner and Ritesh Sharma will share potential efficiencies gained through the elimination of internal check processing.

Continued Expansion of Remote Work. Sam Adams and Allison Bateman will close with a discussion about the continued expansion of remote work and the risks and rewards that may accrue to risk pools.

11:30 - 11:35 a.m.

Closing Remarks Bill Scribner, Vice President, Business Intelligence BETA Healthcare Group

Wednesday, May 5, 2021 8:30 - 8:35 a.m.

Finance Welcome Message Puneet Behl, CPA, ARM, Chief Financial Officer Public Risk Innovation, Solutions, and Management (PRISM) 8:35 - 9:25 a.m.

Interaction of Actuarial Report and Financial Statement Mujtaba Datoo, Actuarial Practice Leader, Public Entities Aon Moderated by Puneet Behl, CPA, ARM, Chief Financial Officer, PRISM The actuarial report and financial statement are two integrated reports that interact to provide critical financial picture and metrics for an entity. A high-level overview of the results of the actuarial report and financial statement schedules allows a user to understand and extract key information in making funding decisions and surplus position.

9:25 - 9:35 a.m.

Break

9:35 - 10:25 a.m.

Trends in the Pooling Industry – How to Boost Your Pool’s Financial Health Puneet Behl, CPA, ARM, Chief Financial Officer Public Risk Innovation, Solutions, and Management (PRISM) Bob Green, CPA Senior Manager Gilbert CPA Moderated by Jeffrey Grubbs, CPA, MST, Chief Operations/Financial Officer, ASCIP In the current hard market when most pools are experiencing unavailability of insurance coverage and/ or huge increases in premiums, this session will explore some unusual avenues available to the pools like Captives, Loss Portfolio Transfers, commuting the claims, corridors, IMCD’s etc.; along with the applicability and accounting treatment of each. There will be discussions on how to utilize these tools to boost your bottom line and thrive in a hard market.

10:25 - 10:35 a.m.

Break

10:35 - 11:25 a.m.

Do You Have Enough Surplus to Run Your Pool?

James Marta, Partner James Marta & Company LLP Michael Harrington, President and Principal Bickmore Actuarial Moderated by Jeffrey Grubbs, CPA, MST, Chief Operations/Financial Officer, ASCIP Pools are facing the stresses of a changing environment and with those changes are concerned with longterm rate sufficiency, capital sufficiency and managing potential structural changes due to: • Limited wildfire coverage • Limited sex abuse coverage • Pressure to increase retention • Reduced excess limits • Add corridors or aggregates We will discuss how pools can respond to these stresses, why the 90% confidence level capital target might not be working for you and how to set forever pool benchmarks.

11:25 - 11:30 a.m.

Closing Remarks Puneet Behl, CPA, ARM, Chief Financial Officer Public Risk Innovation, Solutions, and Management (PRISM)

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