Part I: What, Why and How

This first part of this book describes an effective structure for sustainable performance improvement and enhanced goal achievement. This structure is suitable for all types of operations and across all industries. Our aim is to help you understand the building blocks of success in implementing pulse meetings and continuous improvement. This is equally important to understand whether you are working with physical or digital solutions. After explaining what the structure looks like and why it is necessary, we will then describe each part of it separately. This discussion will include a detailed explanation of how to establish each aspect of the structure. In addition, at the end of part I, we offer suggestions regarding the best way to introduce and apply the new structure and methods. Finally, we explain how leaders need to adapt so that these ways of working can have the greatest possible effect.