Memory Care Tour

Memory Care Tour Questions

Memory Care Tour Questions

WELLNESS • Who administers medications, and how are those records kept?

• How are family members and primary physicians involved in setting up a care plan?

• If my loved one requires a long-term stay in a hospital or rehabilitation facility, do you hold the apartment?

• Do you provide transportation to doctors’ appointments and medical centers?

• Is there end-of-life hospice care?

DINING & NUTRITION • How much of your food is freshly prepared on the premises? How much is shipped in frozen?

• What provisions do you make for therapeutic diets?

• What meals are included in monthly rent?

• Are snacks provided?

• How is nutrition monitored?

COSTS • Can you give me a copy of your lease contract that details all fees, rules, and regulations?

• What services are considered extra? How are they billed?

• What fees do you charge?

• How do you handle instances when a resident is either late or unable to pay?

• What circumstances would force a resident to move out?

• If it is a pet-friendly community: Is there a pet fee?

STAFF • What medical personnel do you have on staff? What hours are they here?

• How is your staff trained to deal with medical emergencies?

• What dementia training and background checks are required of staff?

• What is your staff to resident ratio?

• What do you do if a staff person takes the day off?

• Do you offer physical therapy, occupational therapy, or speech therapy?

AMENITIES • Are apartments furnished or can residents bring their own furniture?

• Is there maintenance staff on site at all times?

ACTIVITIES • Are residents grouped by cognitive abilities?

• How do you deal with residents who do not want to participate?

• Does the programming director have experience working with memory care residents?

• How often are the activities changed?

SECURITY • How are residents monitored?

• Is the front desk manned at all times?

• How are visitors able to enter after hours?

• May I have a copy of your documented emergency procedures?

RESIDENTS • How do you onboard new residents?

• How are disputes resolved?

• How much input do family members have about programs, activities, and menus?

• What are the visiting hours?

Schedule your tour today!

9101 North Ambassador Drive Kansas City, MO 64154 (816) 621-3800 tiffanyspringsbytutera.com

It is our policy to provide services to all persons without regard to race, color, national origin, religious preference, disability or age. The same requirements are applied to all and there is no distinction in eligibility for, or in the manner of providing services. All persons and organizations having occasion either to refer persons for services or to recommend our services are advised to do so without regard to a person’s race, color, national origin, religious preference, disability or age.