Making a Difference

Tim Mak: compassion in our community

Tim Mak, owner of EyeTech VisionCare didn’t start out working as an Optician. At the age of 18 while working in a coffee shop, a man came in and asked Tim why he should buy a coffee from him instead of a less expensive place. Tim spent an hour and a half explaining why. The man left and a short time later came back, gave Tim a business card and said, “If you ever want a career change, come talk to me.” The man was an Optician, and that’s how Tim’s journey began.

By Karen Irvine

His love for being an Optician was validated by a mother who brought her 3 year old daughter in for an exam. The little girl had never had her eyes checked before. Tim placed the new glasses on her face and saw her eyes light up with a big smile. “That’s why I do this. When you see their faces light up, I feel like, I can’t believe I can make them so happy. Especially when they see their mom’s face clearly. It’s worth all the work. That’s a gift of clarity,” he says. Tim is more laid back, community minded person. So Tim sold up in Markham and moved to Peterborough. Opening up his own store was an easy choice. He says, “I don’t want to charge customers an arm and a leg for a nice pair of glasses that they are comfortable with and will wear. I want the price to be reasonable. I’m looking at the longevity of repeat customers.”

Tim is a great addition to the community. On his day off, he volunteers at retirement homes giving free repairs and adjustments. He says, “A lot of times, individuals in retirement homes don’t have access to funding. If they are in need, I will make a new set for them. I’ve only been in Peterborough for 5 years, but since moving here, I’ve received and seen the wonderful community spirit, and it’s important to give back.” Tim was inducted into the Lions Club in 2020 where he also volunteers.

“When you come in, you get treated like family. We don’t pressure anyone. We want everyone to be happy,” he says. Tim has created a wonderful atmosphere. Customers are definitely loving it - some come back just to say hi and bring treats for the staff.