Turbo-mist Warranty Policy California REV 2019

Limited Warranty Manual General Information Dealer’s Responsibilities Warranty and Limitation of Liability Exclusions or Limitations to the Warranty Coverage Warranty Reimbursement Labor Repair Time Allowance Appendices 559 Okanagan Avenue, East Penticton, British Columbia, Canada V2A 3K4 Toll Free 1-800-495-6145 Phone 250 493-6145 Fax 250 492-7756 www.slimlinemfg.com

Copyright Š 2004 Slimline Manufacturing Ltd. All rights reserved.

No part of this Limited Warranty Manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, or otherwise, for any purpose, without the prior written permission of Slimline Manufacturing Ltd. All Rights Reserved.

Any product names, service marks, trademarks, and trade names throughout this Limited Warranty Manual that do not belong to Slimline Manufacturing Ltd. are product names, service marks, trademarks, and trade names of their respective companies.

Information in this Limited Warranty Manual is subject to change without notice.

This Limited Warranty Manual is for Dealer Use Only.

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TABLE OF CONTENTS

Procedure for Completing and Submitting a Warranty Claim Form 5-1 Claim Support Records 5-1

1.

Notice of Claim Status 5-2

GENERAL INFORMATION 1-1

Payment and Reimbursement 5-2

Inquiries 1-1

Invoices for Parts Covered Under Warranty 5-2

Design Changes 1-1 Pre-approval for Modification of Products 1-1 Additional Warranties from Suppliers 1-1

2.

DEALER’S RESPONSIBILITIES 2-1

Confirmation of Shop Labor Rate for Repairs 2-1 Review the Limited Warranty with the Purchaser 2-1

Procedure for Returning Parts 5-2 Retention of Parts 5-2 Request for Return of Defective Product 5-2 Parts on Recommended Parts Stocking List 5-2 Parts Not on Recommended Parts Stocking List 5-2 Defective New Replacement Parts 5-2 Warranty Claim for a Complete Assembly 5-2 Returning a Complete Assembly 5-2 Diagnostic Time for a Complete Assembly 5-3

Proper Use of the Purchased Product 2-1 Purchaser’s Responsibility for Safety and Maintenance 2-1

6. LABOR REPAIR TIME ALLOWANCE 6-1

Products Authorized for Repair by the Dealer 2-1 Determining if the Product is Defective 2-1

APPENDICES I

Permission to Use an Alternate Dealer 2-2 Appendix A—Run-In Procedures for the PTO Clutch ii

Return Dealer Delivery Report and Warranty Registration Card 2-2

Appendix B—Warranty Registration Card vi Appendix C—Dealer Delivery Report vii

3. WARRANTY AND LIMITATION OF LIABILITY 3-1

Appendix D—Warranty Claim Form viii Appendix E—Replacement of a Complete Assembly ix Appendix F—Warranty Completion Inspection Sheet x

What Does this Limited Warranty Cover? 3-1 Warranty Period and Start Date 3-1

Appendix G—Diagnostic Time for Complete Assemblies xi

Replacement of a Complete Assembly 3-1 Transferring the Limited Warranty 3-1 Notification to Transfer Limited Warranty 3-1 Calculating the Remaining Limited Warranty on a Pre-Owned Product 3-1

Appendix H—Troubleshooting xii Appendix I—Commonly Asked Questions xxi Turbomist Tank Post warranty replacement policy RMA request form example

4.

EXCLUSIONS OR LIMITATIONS TO THE WARRANTY COVERAGE 4-1 What is Not Covered by this Limited Warranty? 4-1 Limitations, Including Disclaimers of Implied Warranties and Consequential Damages 4-1 Federal, Provincial, and State Laws—How They Relate to this Warranty 4-2

5.

WARRANTY REIMBURSEMENT 5-1

How to Obtain Warranty Service 5-1

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1. GENERAL INFORMATION This Limited Warranty Manual provides our dealers with essential information concerning the warranty and limitation of liability on Slimline Manufacturing Ltd. products.

If any part covered by a manufacturer or supplier warranty is defective, the dealer should first contact the manufacturer or supplier. The dealer may contact Slimline Manufacturing Ltd. to request our assistance, if needed.

It is important that each dealer carefully reads and understands the information in this Limited Warranty Manual.

Inquiries This Limited Warranty Manual was designed to provide our dealers with the information normally required to handle warranty requests. Our contact information is provided below if you need additional information.

Slimline Manufacturing Ltd. 559 Okanagan Avenue, East Penticton, British Columbia V2A 3K4 Toll Free 1-800-495-6145 Telephone 250 493-6145 Fax 250 492-7756 www.slimlinemfg.com

Design Changes Slimline Manufacturing Ltd. reserves the right to:  make improvements in design, 

change materials and specifications, and

 make any other changes to its products At any time without notice without incurring any obligation with respect to any Slimline Manufacturing Ltd. product previously sold or shipped by Slimline Manufacturing Ltd. Slimline Manufacturing Ltd. has no obligation to install these improvements or changes on products previously sold.

Pre-approval for Modification of Products Slimline Manufacturing Ltd. requires the dealer to obtain written pre-approval for modification to the design of any Slimline Manufacturing Ltd. product, repair part or accessory. Pre-approval does not automatically guarantee warranty coverage on the modification. Without written pre-approval, any modifications made to a Slimline Manufacturing Ltd. product void the Slimline Manufacturing Ltd. warranty.

Additional Warranties from Suppliers Separate written warranties from the suppliers of other products or parts may be available. Those manufacturers’ or suppliers’ warranties represent the obligations of those manufacturers or suppliers and are not warranties of Slimline Manufacturing Ltd. February 1, 2019

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2. DEALER’S RESPONSIBILITIES This chapter outlines the dealer’s responsibilities with respect to the Limited Warranty and the Purchaser.

Confirmation of Shop Labor Rate for Repairs

Proper Use of the Purchased Product The dealer must ensure that the product is being purchased for use in an operation for which it has been designed.

Purchaser’s Responsibility for Safety and Maintenance

Before December 31 each year, all dealers must send Slimline Manufacturing Ltd. a letter confirming their labor repair rate regardless of whether it has changed from the previous year.

The dealer must inform the purchaser that:  The purchaser must heed all safety and product warnings. 

If the dealer’s labor repair rate changes during the year, the dealer must, within thirty (30) days of any change, send written notification to Slimline Manufacturing Ltd.

Protective shielding is provided as standard equipment on all Slimline Manufacturing Ltd. agricultural products. Slimline Manufacturing Ltd. strongly recommends its use. Purchasers who elect to remove or to not use this protective shielding do so at their own risk.



Review the Limited Warranty with the Purchaser

It is the purchaser’s responsibility to make sure that the specified maintenance in the Owner’s Manual is performed in order to keep the limited warranty in effect.



Proper maintenance of the PTO clutch is imperative. See the maintenance procedures for each PTO clutch in Appendix A in this Limited Warranty Manual.

Warranty claims are reimbursed to the dealer based on the previous year’s labor repair rate that is on file with Slimline Manufacturing Ltd. No warranty claims will be considered until Slimline Manufacturing Ltd has received this confirmation letter.

The dealer must:  Review the Limited Warranty with the purchaser at the time the Purchase Order is prepared. This must take place BEFORE the sale is completed. 

Provide the purchaser with a copy of the Limited Warranty for the product they have purchased.



Record the date of delivery of the product on the Warranty Registration Card and return the card to Slimline Manufacturing Ltd. See the example of the Warranty Registration Card in Appendix B of this Limited Warranty Manual.



Complete and return the Dealer Delivery Report to Slimline Manufacturing Ltd., securing their acknowledgment of delivery of the Limited Warranty on the Dealer Delivery Report. See the example of the Dealer Delivery Report in Appendix C of this Limited Warranty Manual.



Advise the purchaser that they must notify the dealer of any product defect and request its repair within the warranty term.



In the case of a second-time sale, immediately provide Slimline Manufacturing Ltd. with notice in writing of the details of the second-time sale.

Explain to the second-time purchaser that the warranty for the product is reduced to the balance of the time remaining on the original warranty.

Products Authorized for Repair by the Dealer The dealer, following delivery of the product by the purchaser to the dealer’s place of business, will perform the warranty repairs or replacement work only if the repair is included in Chapter 6 Labor Repair Time Allowance of this Limited Warranty Manual.

Any repair that is not listed in Chapter 6 Labor Repair Time Allowance requires written pre-approval by Slimline Manufacturing Ltd. If pre-approval has not been obtained for these repairs, they will be the financial responsibility of the dealer making the repair.

Determining if the Product is Defective The dealer is responsible for determining whether any product listed in Chapter 6 Labor Repair Time Allowance that is returned for warranty is defective in material or workmanship.

The dealer must conduct a thorough inspection of any failed part before advising the purchaser that the Limited Warranty will cover the repair. During the inspection, the dealer must determine if the failure was due to incorrect operational use or as a result of a maintenance procedure. Slimline Manufacturing Ltd. is not required to cover the repair if the inspection reveals

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that the failure was due to incorrect operational use or as a result of a maintenance procedure.

and service the warranted products may perform the repair at its location.

If any part is found to be defective, the dealer must submit a Warranty Claim Form to Slimline Manufacturing Ltd. along with evidence of the defect.

See Chapter 5 Warranty Reimbursement, for information on how to complete the Warranty Claim Form. Slimline Manufacturing Ltd. commences its warranty claim process after receipt of the Warranty Claim Form and the proper supporting documentation.

Slimline Manufacturing Ltd. then makes one of the following decisions:  accept the warranty claim together with supporting documentation of the failed part or

Return Dealer Delivery Report and Warranty Registration Card



request additional information and perhaps request that the part be returned for inspection or



Reject the request.

The dealer’s authorized representative and the purchaser must sign the Dealer Delivery Report and the Warranty Registration Card in the appropriate places.

Permission to Use an Alternate Dealer When the purchaser has moved a long distance from the dealer, or the dealer is no longer in business, any Slimline Manufacturing Ltd. dealer authorized to sell

The dealer must complete a Dealer Delivery Report and Warranty Registration Card for each product sold.

Return the white copy of the Dealer Delivery Report together with the Warranty Registration Card to Slimline Manufacturing Ltd. within thirty (30) days of delivery of the product. See the examples of the Warranty Registration Card and the Dealer Delivery Report in Appendix B and Appendix C, respectively, in this Limited Warranty Manual.

Failure to properly complete and timely return the Dealer Delivery Report and the Warranty Registration Card may affect the product warranty.

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3. WARRANTY AND LIMITATION OF LIABILITY This chapter describes the basic warranty coverage for the Slimline Manufacturing Ltd. products listed in the table below and provides information on the replacement of a complete assembly.

Note:  diaphragm failure is only covered for a 90-day warranty period 

What Does this Limited Warranty Cover?

mechanical failure is covered for a 12-month warranty period

The obligation of Slimline Manufacturing Ltd. to the purchaser under this warranty is limited to the repair or replacement by an authorized Slimline Manufacturing Ltd. dealer of any part found to be defective in material or workmanship within the time period set out for each new product in the Basic Warranty Period table below.

Replacement is done free of charge for both parts and labor using genuine Slimline Manufacturing Ltd. replacement parts.

Replacement of a Complete Assembly

Repair or replacement in accordance with this limited warranty shall constitute fulfillment of all liabilities of Slimline Manufacturing Ltd. and the dealer in respect to such products.

Also, see the specific information covering the return of a complete assembly in Chapter 5 Warranty Reimbursement under the heading, Warranty Claim for a Complete Assembly.

Warranty Period and Start Date Slimline Manufacturing Ltd. warrants that the products listed in the table below will be free of defects in material or workmanship for the specific warranty periods shown in the table when used in accordance with the Slimline Manufacturing Ltd. Owner’s Manual.

There are two separate warranty periods depending on the product, for 12 months or 90 days that begin after the date of delivery by the dealer to the initial retail purchaser. Note that the date of delivery is the date the dealer inserted on the Warranty Registration Card that they forwarded to Slimline Manufacturing Ltd. following the sale of the product.

Transferring the Limited Warranty

Evidence of defective material or workmanship is a prerequisite for the approval of any Slimline Manufacturing Ltd. warranty claim and takes precedence over any other stated or assumed charges.

BASIC WARRANTY COVERAGE PRODUCT

W ARRANTY PERIOD

Airblast Sprayers

12 months

3-Point Hitch, Trailer or Skid Sprayers

12 months

Piston Diaphragm Pumps

12 months

Centrifugal Pumps

12 months

Diaphragms Only in Piston Diaphragm Pumps

90 days

Diaphragms Only in Electronic Control Valves

90 days

PTO Clutch

90 days

To ensure the highest possible product quality and purchaser satisfaction, Slimline Manufacturing Ltd. will replace specific products with a new assembly if there is a failure due to defective material or workmanship. For additional information, see Appendix F Replacement of a Complete Assembly, in this Limited Warranty Manual.

This limited warranty is for the benefit of the first or subsequent purchaser when the product is purchased from an authorized Slimline Manufacturing Ltd. dealer.

The dealer may transfer the balance of the limited warranty on a pre-owned product to a subsequent purchaser.

Notification to Transfer Limited Warranty For the balance of the limited warranty to be effective to a subsequent purchaser, the dealer must record the transfer on a new Warranty Registration Card, indicating on the card that the sale was for a pre-owned product. The card must be signed by the dealer and the purchaser and forwarded to Slimline Manufacturing Ltd., within thirty (30) days of delivery of the product.

See the example of the Warranty Registration Card in Appendix B of this Limited Warranty Manual.

Calculating the Remaining Limited Warranty on a Pre-Owned Product The Limited Warranty available to a purchaser of a preowned product is reduced to the remainder of the original limited warranty period. For example, if a product warranted for 12 months is resold three months after the original date of sale, the Limited Warranty to the subsequent purchaser is for a 9-month period.

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4. EXCLUSIONS OR LIMITATIONS TO THE WARRANTY COVERAGE This chapter provides information on what is not covered by this Limited Warranty.

judgment of Slimline Manufacturing Ltd., such alteration or repair adversely affects the product’s performance, stability or reliability.

What is Not Covered by this Limited Warranty?



regular maintenance services such as filter cleaning and lubrication; normal replacement of service parts such as diaphragms, filters or clutch linings; normal deterioration due to use or exposure on parts such as belts, hoses, decals and the exterior finish; normal replacement on parts such as chains, belts, clutches, filters, oil or other parts that are worn out.



repairs that are necessary due to operating negligence, conditions, misapplication, fire, accidents, neglect, abuse, damage, misuse, accidents, weathering and failing to follow the recommended adjustments and maintenance as described in the Owner’s Manual.



Any damage caused by the dealer or purchaser performing routine maintenance.



expenses covering bodily or personal injury of any kind (including physical or mental pain and suffering and emotional distress), medical, hospital, rehabilitation or other incidental or consequential expenses, damage to personal property, or damage to any property of others resulting from the use of any Slimline Manufacturing Ltd. product.



An act of God (such as frost or a flood).

This limited warranty does not cover:  Any Slimline Manufacturing Ltd. product that is sold by anyone other than an authorized Slimline Manufacturing Ltd. dealer. 

Labor that is a part of the pre-delivery or scheduled inspection service.



Labor charges performed by anyone except an authorized Slimline Manufacturing Ltd. dealer.



Expenses covering service calls, towing, or transporting a product to and from any place where the warranty service is to be performed.



Refilling of oils, fluids, lubricants, or replacement of filters, except when received low or without these items from Slimline Manufacturing Ltd. or where loss or contamination is caused by the failure of parts that are acknowledged by Slimline Manufacturing Ltd. to be defective in material or workmanship.







Inspection of reconditioned products sold to second purchasers or products classified as display products used for demonstration purposes.

Duplicate, repeat or shop comeback repairs resulting from improper diagnosis, testing or poor service work.

Parts or items such as tires, tubes, engines and attachments and other parts that are warranted by their respective manufacturers.



Any required repairs, if parts other than those made or supplied by Slimline Manufacturing Ltd. have been used in connection with the product, if in the sole judgment of Slimline Manufacturing Ltd., such use of parts adversely affects the product’s performance, stability or reliability.



Any required repairs, if the product has been altered or repaired by someone other than an authorized Slimline Manufacturing Ltd. dealer, if in the sole judgment of Slimline Manufacturing Ltd., such alteration or repair adversely affects the product’s performance, stability or reliability.



Dealer travel time to the product.



Damage caused by environmental factors.



Rental equipment used to replace the equipment being repaired.



any required repairs, if the product has been altered or repaired by a Slimline Manufacturing Ltd. dealer without written pre-approval, if in the sole

Limitations, Including Disclaimers of Implied Warranties and Consequential Damages This Warranty does not preclude the operation of any applicable official statutes, which may, in certain circumstances, extend the express warranty herein.

Slimline Manufacturing Ltd. does not authorize any person or dealer to create for it any other obligation or liability in connection with its products. To the extent allowed by law, any implied warranty or condition of merchantable or fitness applicable to the products is limited to the duration stated in this written Limited Warranty.

Neither Slimline Manufacturing Ltd., nor the dealer, shall be liable for the loss of the use of the products, loss of crops or time, inconvenience, commercial loss, special or consequential damages.

The remedy of repair or replacement of a defective part during the warranty period specified shall be the purchaser’s exclusive remedy.

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Federal, Provincial, and State Laws—How They Relate to this Warranty This limited warranty gives specific legal rights and there may also be other federal, provincial and state law rights that apply.

The Slimline Manufacturing Ltd. Limited Warranty is limited to the repair or replacement of any part acknowledged by Slimline Manufacturing Ltd. to be defective in material or workmanship within the time periods specified in this Limited Warranty Manual. See Chapter 3 Warranty and Limitation of Liability for additional information.

Except for the express warranties contained in this Limited Warranty Manual, Slimline Manufacturing Ltd. disclaims all other warranties and conditions, express or implied, including without limitation implied warranties and conditions of merchantability and fitness for a particular purpose, statutory or otherwise. Some provinces and states do not allow the exclusion of certain implied warranties or conditions, or limitations on how long an implied warranty or condition lasts.

Therefore, the foregoing exclusions and limitations may not apply.

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5. WARRANTY REIMBURSEMENT This chapter provides information on how to complete and submit a warranty claim. Before any dealer prepares a warranty claim, they should refer to the procedures outlined in this Limited Warranty Manual and only submit claims for the warranted products listed in Chapter 6 Labor Repair Time Allowance. A dealer may contact Slimline Manufacturing Ltd. if they feel they have a legitimate warranty claim on a product that is not listed in Chapter 6 Labor Repair Time Allowance.

Repairs or replacements under this Limited Warranty are warranted for the remainder of the original warranty period. Slimline Manufacturing Ltd. shall, at its option either repair or replace, free of charge, any such part found, upon examination by Slimline Manufacturing Ltd. to be defective in material or workmanship.



Slimline Manufacturing Ltd. issues numbered Warranty Claim Forms. Dealers should ensure that they have a supply available to avoid delays in processing their claims. Only Slimline Manufacturing Ltd. numbered Warranty Claim Forms will be considered for warranty processing.



Only one claim may be processed on each Warranty Claim Form. Use a separate numbered Warranty Claim Form for each serial-numbered product.



The serial number of the product must be on the Warranty Claim Form to enable Slimline Manufacturing Ltd. to determine if the product is registered and under warranty.



When completing the Warranty Claim Form, note the following important information:

The dealer must have a confirmation letter on file with Slimline Manufacturing Ltd. confirming their previous year’s labor repair rate before any warranty claim will be considered. Before submitting a warranty claim, see the information in Chapter 2 Dealer’s Responsibilities, under the heading, Confirmation of Shop Labor Rate for Repairs.

How to Obtain Warranty Service



The Slimline Manufacturing Ltd. limited warranty does not cover non-Slimline Manufacturing Ltd. parts.



DEALER COST plus



The PART NUMBER must be written on the Warranty Claim Form in the space provided.



The APPROVED LABOR RATE is the flat rate labor charge that the dealer confirmed in writing to Slimline Manufacturing Ltd. as their previous year’s shop rate.

15% or multiplier of 1.15 is the price the dealer paid (dealer net cost) on the invoice x 1.15 for parts that were used to complete the warranty work.

To obtain warranty service, the dealer must, within thirty (30) days of the repair date, submit a Slimline Manufacturing Ltd. numbered Warranty Claim Form to Slimline Manufacturing Ltd. Carefully review all sections in this chapter prior to completing the Warranty Claim Form.



Procedure for Completing and Submitting a Warranty Claim Form

The pink copy is to be sent to Slimline Manufacturing Ltd. and the white and yellow copies are for the dealer’s files.



Email claim to officemanager@slimlinemfg.com or Submit the completed Warranty Claim Form together with detailed claim support records to: Slimline Manufacturing Ltd. 559 Okanagan Avenue East Penticton, B.C Canada V2A 3K4

It is important that all warranty claims submitted for reimbursement be accurate and complete. Slimline Manufacturing Ltd. will be able to quickly process claims if the dealer carefully reads and follows the instructions in this chapter.  Before any warranty claim may be considered, all products must have a Warranty Registration Card and Dealer Delivery Report completed, signed and returned to Slimline Manufacturing Ltd. These should be completed at the time of the sale of the product. If the product is not registered, the warranty could be considered void. The claim will be returned to the dealer if a claim is placed and the Warranty Registration Card and Dealer Delivery Report are not on file with Slimline Manufacturing Ltd. See the examples of the Warranty Registration Card and the Dealer Delivery Report in Appendix B and C, respectively, in this Limited Warranty Manual.

Claim Support Records Claims are not considered for warranty until Slimline Manufacturing Ltd. has the following documents on file showing the serial number and the date of the sale of the product: 1. a completed Warranty Claim Form 2. a completed Warranty Registration Card 3. a completed Dealer Delivery Report If the above three items are not sent to Slimline within thirty days (30) of the sale of the product, and there is uncertainty of the date of the sale, it may be necessary to provide a copy of the original sales invoice from the

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dealer to the purchaser, showing the serial number and the date of the sale of the product.

the dealer in writing that they are free to destroy or dispose of the part.

There may be other supporting claim information requested by Slimline Manufacturing Ltd. depending on the nature of the warranty claim.

Slimline Manufacturing Ltd. and its suppliers may occasionally request the return of failed parts to support the warranty claim and to assist their Engineering Department in diagnosing the problem and developing a subsequent correction.

Outside Services If the dealer is unable to perform a function of the warranty repair and must contract this portion of the repair to an outside supplier (i.e. Welding services) the dealer must obtain written permission from Slimline Manufacturing Ltd. to perform this repair. The dealer must also submit a copy of the actual invoice from the outside services vendor for the cost of the repair with the warranty claim.

Notice of Claim Status A letter is sent to the dealer if their warranty claim has been denied.

Payment and Reimbursement All warranty claims are paid to the dealer by a check from Slimline Manufacturing Ltd. following submission and approval of the warranty claim.

Invoices for Parts Covered Under Warranty It is possible for a dealer to have a warranty job completed, submitted and a check received before the parts invoice is due. Note that parts ordered for warranty work are not differentiated from other parts. Therefore, all invoices for parts are payable within 30 days, regardless of whether the dealer does not perform the warranty work or does not issue a Warranty Claim Form.

Procedure for Returning Parts The dealer must not return any parts to Slimline Manufacturing Ltd. without first obtaining written consent by Slimline Manufacturing Ltd. Once consent has been received, the dealer must obtain a Returned Goods Authorization Number (RGA#) from Slimline Manufacturing Ltd. All parts returned must be identified with this number.

Any parts that are returned to Slimline Manufacturing Ltd. must first be steam cleaned leaving no visible signs of surface dirt or grease.

Retention of Parts Slimline Manufacturing Ltd. requires the dealer to retain the parts replaced under warranty until a Slimline Manufacturing Ltd. representative has inspected the worn parts, or for a minimum of ninety (90) days, unless a Slimline Manufacturing Ltd. representative advises

Request for Return of Defective Product If Slimline Manufacturing Ltd. requests that the dealer return the defective product for examination, it must be returned to Slimline Manufacturing Ltd. Proof of the purchase date and an explanation of the defect must accompany the returned product.

Parts on Recommended Parts Stocking List Slimline Manufacturing Ltd. distributes to the dealers from time-to-time, a list of parts that the dealer must stock to service their purchasers. See a copy of this list in Appendix E Recommended Parts Stocking List for Dealers, in this Limited Warranty Manual. The freight charges on these parts are not covered by Slimline Manufacturing Ltd., but are the responsibility of the dealer, even if they are required for warranty use.

Slimline Manufacturing has allowed a 10% markup for the dealer for costs incurred for freight.

Parts Not on Recommended Parts Stocking List Parts that are not on the recommended parts stocking list that are being used for warranty work are invoiced for freight; however, the freight may be claimed back on the Warranty Claim Form. Slimline Manufacturing Ltd. pays the standard cost of UPS ground delivery only to a maximum of 70 pounds. Deliveries exceeding the maximum 70 pounds are sent less than load (LTL).

Note that all parts, whether for warranty or resale, are assessed freight.

Defective New Replacement Parts All claims for damaged or defective replacement parts, that may be the responsibility of Slimline Manufacturing Ltd., as to which Slimline Manufacturing Ltd. shall be the sole judge, shall be made within 24 hours of their installation.

Warranty Claim for a Complete Assembly Returning a Complete Assembly Prior to commencing any work on a complete assembly, the dealer must contact Slimline Manufacturing Ltd. to determine whether the repair cost could be less than the replacement cost of the complete assembly. If Slimline Manufacturing confirms that the warranty claim may be considered for a complete assembly, the dealer must,

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within thirty (30) days after contacting Slimline Manufacturing Ltd., return the assembly to Slimline Manufacturing Ltd. for inspection after first receiving written pre-approval to ship the failed assembly. Once this written consent has been received from Slimline Manufacturing Ltd., the dealer must request a Returned Goods Authorization Number (RGA#) from Slimline Manufacturing Ltd. Any assembly returned must be identified with this number.

Diagnostic Time for a Complete Assembly Diagnostic time is allowed to the dealer to determine the cause of failure. See the information in Appendix H Diagnostic Time for Complete Assemblies.

When returning a complete assembly for warranty to Slimline Manufacturing Ltd., it must not be returned in a disassembled state and must first be steam cleaned leaving no visible signs of surface dirt or grease. An assembly claim will not be considered until all of the original parts have been returned to Slimline Manufacturing Ltd. for inspection.

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6. LABOR REPAIR TIME ALLOWANCE The dealer must have a confirmation letter on file with Slimline Manufacturing Ltd. confirming their previous year’s labor repair rate before any warranty claim will be considered. Before submitting the letter, see the information in Chapter 2 Dealer’s Responsibilities, under the heading, Confirmation of Shop Labor Rate for Repairs.

over the past twelve years. This list is restricted to products that were repaired and so not all parts have been included.

Following the repair of any product in this chapter with a LEVEL #1 displayed in its table, Slimline Manufacturing Ltd. has adopted a standard policy of requiring the dealer to test the product. See the additional information under the heading, Testing, in this chapter.

Slimline Manufacturing Ltd. has set the flat rate labor repair time allowance in this chapter after averaging the times on warranty claims that were submitted by dealers

STEAM CLEANING Due to the nature of the products, Slimline Manufacturing Ltd. requires all repairs to be performed in a location that allows for the supervision and cleaning of the product before any repairs are performed. Therefore, all repairs to products that have been operating in the field prior to the warranty claim are allowed a specific flat rate time for cleaning.

DESCRIPTION Steam Cleaning

TIME IN HOURS .25

TROUBLESHOOTING Slimline Manufacturing Ltd. has allowed a specific flat rate time for mechanics to analyze problems.

DESCRIPTION Troubleshooting

TIME IN HOURS .25

TESTING Following the repair of any product in this chapter with a LEVEL #1 displayed in its table, Slimline Manufacturing Ltd. has adopted a standard policy of requiring the dealer to test the product to ensure that the warranty repairs successfully corrected the problem. The dealer must sign, date and return a Warranty Completion Inspection Sheet confirming that the testing took place. See the example of the Warranty Completion Inspection Sheet in Appendix G in this Limited Warranty Manual.

DESCRIPTION Testing

TIME IN HOURS .25

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DIAGNOSTIC TIME FOR COMPLETE ASSEMBLIES See Appendix H Diagnostic Time for Complete Assemblies in this Limited Warranty Manual.

TURBO-MIST ELECTRIC VALVE LEVEL #1 #1 #1

DESCRIPTION Remove & replace Tecnoma solenoid Valve Remove & Replace T Jet Electric Ball valve Remove and replace T Jet Regulator Valve

PART NUMBER

TIME IN HOURS

31011

0.25

24026

0.25

23222

0.25

TURBO-MIST ELECTRIC SYSTEM LEVEL

DESCRIPTION

PART NUMBER

TIME IN HOURS

#1

Wiring harness For Tecnoma Solenoid

A1168

3.50

#1

Remove and replace toggle switch for Tecnoma Wiring Harness for T Jet Ball Valve Remove & Replace toggle switch T Jet

63048

0.50

A2486 64094

3.50 0.50

#1 #1

TURBO-MIST HYDRAULIC VALVES LEVEL

DESCRIPTION

PART NUMBER

TIME IN HOURS

#1 #1 #1

Hydraulic control valve Hydraulic control valve cylinder Hydraulic hose boom controls per hose

62062 53313 53553

0.75 0.25 0.50

PART NUMBER

TIME IN HOURS

61011

0.25

PART NUMBER

TIME IN HOURS

33011 33051 33031 32144

0.50 0.50 0.50 0.50

PART NUMBER

TIME IN HOURS

A1201 (A2198) A1239 (A2197) A1043 (A2196)

3.50 3.50 3.00 2.00

TURBO-MIST IP246 REGULATOR LEVEL #1

DESCRIPTION Remove and replace with new IP246

TURBO-MIST UDOR RO160LP LEVEL #1 #1 #1 #1

DESCRIPTION Manifold Manifold Manifold Manifold

REMOVE AND REPLACE UDOR RO160LP / UDOR RO170 LEVEL #1 #1 #1 #1

DESCRIPTION Udor Pump R/M 30 Udor Pump R/M 24 Udor Pump F/M D/C Model Internal seal / diaphragm failure (will replace entire Pump unless instructed differently by factory February 1, 2019

6-2

TKO UPGRADES

LEVEL #1 #1

DESCRIPTION Tensioner/ Plumbing Upgrade

PART NUMBER

TIME IN HOURS

PA2675/P48145

3.50

TURBO-MIST MYERS LEVEL #1 #1

#1

DESCRIPTION

PART NUMBER

Remove and replace Myers pump Internal seal failure (will replace the entire pump unless instructed differently by factory) Remove and replace Hypro Pump

A1417 (A2199) 37118

TIME IN HOURS 6.0 2.0

P37013

3.0

PART NUMBER

TIME IN HOURS

A1347 A1110 A1111 A1735

2.0 2.0 2.0 2.0

PART NUMBER

TIME IN HOURS

53231 All models All models

0.5 1.0 2.0

PART NUMBER

TIME IN HOURS

48133 45134

1.1 1.1

48158 TBA

1.4 TBA

TURBO-MIST FANS LEVEL #1 #1 #1 #1

DESCRIPTION Remove and replace fan 19‫״‬ Remove and replace fan 24‫״‬ Remove and replace fan 30‫״‬ Remove and replace fan 38‫״‬

TURBO-MIST DRIVE SHAFT CLUTCH LEVEL #1 #1 #1

DESCRIPTION Complete clutch Center shafts non Turbo Steer Center shafts Turbo Steer

TURBO-MIST DRIVE BELTS LEVEL #1 #1 #1

DESCRIPTION Piston Belt B40 Piston Belt B37 Centrifugal Myers Belt Centrifugal Hypro Belt

TURBO-MIST FAN GEARBOXES LEVEL

DESCRIPTION

PART NUMBER

TIME IN HOURS

#1 #1

M47 gearbox (pre-approval required) M55 gearbox (pre-approval required) M60 high output gearbox (pre-approval required)

A1299 A1300

8.0 8.0

A2074

8.0

#1

February 1, 2019

6-3

#1

Seized shift levers

All models

#1

Replace Internal Seals

All models

#1

Swivel Gear box Seals (articulating c/w gasket

1.0 Call for Authorization

P66217 P66233

3.0

PART NUMBER

TIME IN HOURS

MISCELLANEOUS TURBO-MIST REPLACEMENT PARTS LEVEL #1

#1 #1

DESCRIPTION Turbo Steer Hitch Turbo Steer PTO covers Pressure gauge Pillow block—front Clevis hitch Belt tensioner bearing failure Axle assembly Tank strap replacement Remove and replace tank

A1726 (A2200) A1748 63023 45052 A1572 A1019K All part numbers All models All models

Replace Idler shaft and Bearing

February 1, 2019

A1073

* 3.0 0.5 0.1 1.0 0.25 0.25 0.50 0.50 Call for Authorization 1.0

6-4

APPENDICES Appendix A—Run-In Procedures for the PTO Clutch Appendix B—Warranty Registration Card Appendix C—Dealer Delivery Report Appendix D—Warranty Claim Form Appendix E— Replacement of a Complete Assembly Appendix F—Warranty Completion Inspection Sheet Appendix G—Diagnostic Time for Complete Assemblies & related issues Appendix H—Troubleshooting Appendix I—Commonly Asked Questions

February 1, 2019

Appendices

i

APPENDIX A—RUN-IN PROCEDURES FOR THE PTO CLUTCH The following pages contain run-in procedures and illustrations for each of the products listed below.

Maintenance claims on the PTO Clutch can be avoided if care is taken to follow these maintenance procedures Read all of the instructions before starting each procedure.

TQM (Modular) Clutch—55 series PTO 

used on 30‫ ״‬turbines with M60 gearbox



used on 38‫ ״‬turbines with M55 series gearbox

TQM (Modular) Clutch—35 series PTO 

used on 19‫ ״‬turbines with M47 gearbox



used on 24‫ ״‬turbines with M47 gearbox



used on 30‫ ״‬turbines with M55 gearbox

Open Spring Clutch in Machines—Prior to 1998

February 1, 2019

Appendix A

ii

Appendix A—Run-In Procedure TQM (Modular) Clutch—55 Series PTO  

used on 30‫ ״‬turbines with M60 gearbox used on 38‫ ״‬turbines with M55 series gearbox

If the machine has never been used or has not been operated for one (1) season, the following procedure is recommended: Read all of the instructions before starting this procedure.

Tools required: ½‫ ״‬box wrench or socket and torques wrench 1. Make sure the tractor is off and the PTO is disengaged.

2. Disconnect the driveline from the tractor.

3. Locate the six (6) long bolts on the O.D. of the clutch pack. Loosen the bolts until they rotate freely, finger tighten each bolt and then tighten each bolt one-half turn.

4. Attach the implement to the tractor at the hitch pin and the driveline to the tractor PTO shaft.

5. Start the tractor.

6. Engage the tractor PTO and run for a few seconds or until the friction clutch visibly smokes, at which time disengage the PTO. 7. Turn the tractor off.

8. Disconnect the driveline from the tractor.

9. Tighten the six (6) long bolts on the O.D. of the clutch pack until the compression plate (53224) is in contact with the housing (53208), and then keep tightening each bolt to 30 ft-lbs.

10. Locate the four (4) short bolts that attach the yoke and hub (53229) to the clutch pack and check that each bolt is tightened to 30 ft-lbs.

February 1, 2019

Appendix A

iii

Appendix A—Run-In Procedure TQM (Modular) Clutch—35 Series PTO   

used on 19‫ ״‬turbines with M47 gearbox used on 24‫ ״‬turbines with M47 gearbox used on 30‫ ״‬turbines with M55 gearbox

If the machine has never been used or has not been operated for one (1) season, the following procedure is recommended.

Read all of the instructions before starting this procedure.

Tools required: ½‫ ״‬box wrench or socket and torques wrench 1. Make sure the tractor is off and the PTO is disengaged.

2. Disconnect the driveline from the tractor.

3. Locate the six (6) long bolts on the O.D. of the clutch pack. Loosen the bolts until they rotate freely, finger tighten each bolt and then tighten each bolt one-half turn.

4. Attach the implement to the tractor at the hitch pin and the driveline to the tractor PTO shaft.

5. Start the tractor.

6. Engage the tractor PTO and run for a few seconds or until the friction clutch visibly smokes, at which time disengage the tractor PTO. 7. Turn the tractor off.

8. Disconnect the driveline from the tractor.

9. Tighten the six (6) long bolts on the O.D. of the clutch pack until the compression plate (53224) is in contact with the housing (53208), and then keep tightening each bolt to 30 ft-lbs.

10. Locate the four (4) short bolts that attach the yoke and hub (53229) to the clutch pack and check that each bolt is tightened to 30 ft-lbs.

February 1, 2019

Appendix A

iv

Appendix A—Run-In Procedure Open Spring Clutch in Machines—Prior to 1998

This procedure is necessary for all new clutches and any clutch that has not been used for approximately 30 days.

Read all of the instructions before starting this procedure.

Tools required: ½‫ ״‬box wrench or socket and torques wrench 1. Make sure the tractor is off and the PTO is disengaged.

2. Disconnect the driveline from the tractor.

3. This step is extremely important—Use the scale or Vernier to measure the lengths of all the springs.

You must be as accurate as possible as a difference of 1/64‫ ״‬in resetting can make a 15% difference in torque.

4. Locate the six (6) bolts on the clutch. Reduce the load on the bolts evenly to avoid damage to the clutch.

Loosen the six (6) bolts a one-half turn per bolt at a time until all the bolts are just loose and then tighten all bolts one turn.

5. Reconnect the driveline to the tractor.

6. Start the tractor.

7. Engage the PTO clutch and run for a few seconds or until the friction clutch visibly smokes, at which time disengage the PTO. 8. Turn the tractor off and disconnect the PTO from the tractor.

9. Tighten the six (6) bolts a one-half turn per bolt at a time until the desired spring length of 2.050 si ‫״‬ achieved. It is very important that you be as accurate as possible in obtaining the spring length of 2.050‫״‬.

February 1, 2019

Appendix A

v

APPENDIX B—WARRANTY REGISTRATION CARD

Warranty Registration Card Purchaser’s name ___________________________ Purchaser’s E-mail Address___________________ Street Address______________________________ City___________________ Postal / Zip__________ Purchased from _____________________________ Sales Person E-mail_________________________ Date delivered ______________________________ Sprayer Serial Number_______________________ Option Serial Nos. ___________________________ Type of Crop _____________ No. of acres________ Signed: Dealer’s representative _______________________ Purchaser_________________________________

February 1, 2019

Appendix B vi

APPENDIX C—DEALER DELIVERY REPORT

SLIMLINE MANUFACTURING LTD. 559 OKANAGAN AVENUE, EAST PENCTICTON, BC, CANADA V2A 3K4

Telephone (250) 493-6145 Fax (250) 492-7756

DEALER DELIVERY REPORT Dealer’s Name:_____________________________________________________________________________________ Sold By: ____________________________________________/E-mail_______________________________________ Address: _________________________________________________________________________________________ Purchaser’s Name: ____________________________________/E-mail_______________________________________ Address: _________________________________________________________________________________________ Date of Delivery: _______________________________________ Date of Start Up: ______________________________ Sprayer Model: ________________________________________ Serial No.: ___________________________________ The following items are to be explained to the purchaser and are to be initialed by them indicating their understanding, acknowledgement and acceptance of each item.

I would like to receive e-mail updates, service bulletins, etc.

_____________________

How to set bypass valve and operation

_____________________

How to set pressure relief valve

_____________________

PTO speed required to obtain proper air delivery

_____________________

PTO Shaft length and position of yokes

_____________________

Oil level on pump and gearbox

_____________________

Lubrication points on sprayer

_____________________

A PTO Shield has been furnished with the sprayer

_____________________

Safety precautions were explained to me by the dealer

_____________________

I acknowledge the existence of OSHA or WCB Regulations

_____________________

I have received an Owner’s Manual for the product

_____________________

I was shown the on-line Calibration Program

_____________________

Slimline Manufacturing Ltd. acknowledges the OSHA/WCB regulations pertaining to sprayers and was in compliance at the date of manufacture.

All Warranties written and implied are null and void unless this Dealer Delivery Report and the Warranty Registration Card are signed by the dealer’s representative and the purchaser and returned to Slimline Manufacturing Ltd., 559 Okanagan Avenue, East, Penticton, British Columbia, Canada V2A 3K4, within 30 days of delivery of the product.

Comments:___________________________________________________________________________________________________ _____________________________________________________________________________________________________________

Shortages (if any) _____________________________________________________________________________________________ I acknowledge that the blank spaces above have been filled in and are correct and I acknowledge that I have read and accept the Limited Warranty Policy. __________________________________________ Signed: Dealer’s Representative

__________________________________________ Signed: Purchaser

NOTE: Please be as complete as possible and mark all appropriate lines.

White – Slimline Manufacturing Ltd. Canary – Dealer

February 1, 2019

Appendix D vii

APPENDIX D—WARRANTY CLAIM FORM

February 1, 2019

Appendix D viii

APPENDIX E—REPLACEMENT OF A COMPLETE ASSEMBLY To ensure the highest possible product quality and purchaser satisfaction, Slimline Manufacturing Ltd. will replace the following five products with a new assembly if there is a failure due to defective material or workmanship. All defective parts must be returned to the factory for inspection, please read below correct procedure.

1.

Udor ZETA-170 (note that manifold failures are a repairable item) 200 - 400 warranty pump kit #A2315 200 - 600 NSHD warranty pump kit #A1043 500 - 600 warranty pump kit #A2315

2.

Myer 2C95 pump All centrifugal models warranty pump kit #A1202K

3.

IP246 Regulator (field failure only) Regulator without cable control #61101

4.

Turbo Steer gearbox

All Turbo-steer equipped models complete Turbo steer System #A1835 Turbo steer internal seal repair should only be done in case of emergency. We prefer to replace the gearbox. If seals are replaced they should both be done at this time. Previous authorization is required from Slimline to get full Warranty on this.

5. Turbine gearbox M55 Gearbox #A1300 M47 Gearbox #A1299 Complete component return policy: A) Call the factory at 1 800 495 6145 or (1 250 493 6145) and request a RMA number for part returning under warranty. You must have the warranty claim number when requesting RMA! B) Request Slimline Manufacturing Ltd. preferred carrier to have the parts sent back to the factory for inspection. If the component is returning from one of our international accounts, please discuss with our parts department the correct procedure for goods returning to Canada.

C) Please record the RMA number on warranty claim form.

D) Warranty claim forms requesting payment for complete assemblies will be denied if the RMA number is not clearly marked on the goods or component has not been received.

February 1, 2019

Appendix E ix

APPENDIX F—WARRANTY COMPLETION INSPECTION SHEET 559 Okanagan Avenue, East Penticton, British Columbia, Canada V2A 3K4 Toll Free 1-800-495-6145, Phone 250 493-6145 Fax 250 492-7756 www.turbomist.com

WARRANTY COMPLETION INSPECTION SHEET Failure to perform this required testing after warranty work is complete could void your warranty claim.

Warranty Claim # _______________ Product Serial # _____________________________ Model _______________________________ Warranty work and inspection completed __________________________________ by _______________________________________ (Date) (Mechanic’s Name)

Following the repair of any product marked LEVEL #1 in the Labor Repair Time Allowance chapter in the Limited Warranty Manual, Slimline Manufacturing Ltd. has adopted a standard policy of requiring the dealer to test the product. This testing is necessary to ensure that the warranty repairs successfully corrected the problem. It also allows for troubleshooting any additional problems that the product may incur during the testing. Testing time of .25 hours is allowed to the dealer as set out in The Labor Repair Time Allowance chapter in the Limited Warranty Manual.

This inspection enables the dealer to determine if there are any potential problems with the product and is intended to build goodwill with the owner.

Following the inspection, the dealer must sign, date and return this completed Warranty Completion Inspection Sheet to Slimline Manufacturing Ltd. This sheet may be faxed or returned with the warranty claim to Slimline Manufacturing Ltd. Water test the product by running the PTO and check the following items: 1.

Pressure test Regulator with all nozzles open: High _________ psi Low __________ psi

2.

High Pressure test Regulator with all nozzles closed: High _________ psi Answer the following questions by ticking either Yes or No in the space provided. A “Yes” answer indicates that the mechanic would accept this repair if it was their own product.

Yes No 3. If bearings were replaced, have they been greased? ____ ____ 4. Are the oil levels okay in all of the gearboxes? ____ ____ 5. Is the pressure gauge at zero when the product is off? ____ ____ 6. Is the needle steady in the gauge when the product is operating? ____ ____ 7. Do the electric valves/hydraulics/cables work? ____ ____ 8. Is the filter on the suction side clean? ____ ____ 9. Are the axles tight—performed a visual check (wheel bearings)? ____ ____ 10. Was the gearbox shifter HIGH/LOW shift test okay? ____ ____ 11. Is the pump oil level okay? ____ ____ 12. Are the belts/chain tensions okay? ____ ____ 13. Was the PTO washed and secured to the frame? ____ ____ 14. Was the product winterized? ____ ____ 15. Is the product operational and was the repair successful? (If the mechanic answers “Yes” to this question, it means that the mechanic would accept this repair if the product was owned by them personally.)

____

____

List any additional maintenance that is recommended in order to return the product to its “new” standard. ______________________________________________________________________________________________________________ ______________________________________________________________________________________________________________ If no testing was performed following the warranty repair, please explain why. ______________________________________________________________________________________________________________ ______________________________________________________________________________________________________________

Dealer’s Signature_________________________________________________ Date Signed ___________________________ February 1, 2019

Appendix F

x

APPENDIX G—DIAGNOSTIC TIME FOR COMPLETE ASSEMBLIES & RELATED ISSUES DIAGNOSTIC TIME IS THE SAME AS TROUBLE SHOOTING TIME AS LISTED IN THE FLAT RATE SECTION OF THIS MANUAL. I.E.: SLIMLINE MANUFACTURING LTD. HAS ALLOWED .25 HR FOR TROUBLE SHOOTING AND THEN WILL ALLOW AN ADDITIONAL .25 HR FOR DIAGNOSING WHICH DIRECTION THE REPAIR SHOULD TAKE.

WHAT QUALIFIES AS A COMPLETE ASSEMBLE REPLACEMENT, THE TROUBLE SHOOTING SECTION OF THIS MANUAL HAS BEEN SET UP IN A MANNER TO ASSIST THE TECHNICIAN WITH THIS DIAGNOSTIC DECISION PROCESS. READ THROUGH THE APPROPRIATE SECTION THAT YOU ARE WORKING ON AND THE TROUBLE SHOOTING SECTION WILL TELL YOU WHAT TO DO!

SHOULD THE DEALER DECIDE TO REPAIR THE ASSEMBLE INSTEAD OF REPLACE, THE COST (LABOUR) DIFFERENTIAL BECOMES THE SOLE RESPONSIBILITY OF THE DEALER/CUSTOMER AND FROM THAT POINT ON THE PUMP HAS NO “W ARRANTY”.

February 1, 2019

Appendix G xi

APPENDIX H—TROUBLESHOOTING Piston Diaphragm Pumps Problem

Cause

1

Water in the oil

Diaphragm failure

2

Irregular pressure (pulsations) Excessive delivery vibrations Noisy and low oil level

Worn or dirty suction/delivery valves or valve seats Air pressure too low in accumulator chamber Restricted suction

Pump will not prime or losing pressure Maintaining or reaching maximum pressure

Sucking air

3 4

5

6

7

Low oil level

8

Pump heads cracked

Drive pulley is moved

Warranty First 90 Days

Warranty 91 Days to 1 Year

Replace and clean—review examples of diaphragm failures in this manual Clean or replace complete component

Replace pump Replace pump

Not cover by warranty Repair

Inflate to 90 psi (do not check with tire gauge) Check suction system (check to make sure that the suction line in tank is secure) Check suction system (if pressure is not lost during water test then problem is foaming of chemicals) Replace or clean

Repair

Repair

Repair

Repair

Repair

Repair

Repair

Repair

Worn or dirty suction/delivery valves or valve seats

Replace or clean

Not covered by warranty

Not covered by warranty

Belts are loose

Retighten belts to correct tension 7.2 lbs. at 1/8” deflection

Repair

Repair

Insufficient RPM

Check tractor tack or increase RPM

Not covered by warranty

Not covered by warranty

Delivery GPM higher than pump capacity Inspect for leaks

Replace worn nozzles or recalibrate

Not covered by warranty Not covered by warranty Replace pump

Not covered by warranty Not covered by warranty Repair

Replace pump

Repair

Repair

Repair

Worn regulator valve

Excessive tension on belts

Improper torque on head bolts 9

Solution

Pulley was not installed with sims

Add to the oil level with good quality 10w—30w motor oil Set belts in accordance with procedure in Owner’s Manual Replace parts torque to the correct torque Increase shim thickness between bushing and pulley

Note: Winterizing freezing condition, flush pump with a 50/50 mixture of antifreeze and water.

February 1, 2019

Appendix H xii

February 1, 2019

Appendix H xiii

Myers Centrifugal Problem 1 2 3 4

5

6

7

Water coming out of oil tube Irregular pressure (pulsations) Belt will not stay on the pulleys Pump losing pressure during spray operation Pump will not prime or losing pressure

Maintaining or reaching maximum pressure

Not enough pressure Low oil level

Cause

Solution

Warranty First 90 Days

Warranty 91 Days to 1 Year

Seal failure

Replace pump

Replace pump

Replace pump

Belt slippage

Retention belt 9 lbs. at ¼” deflection Realign pulleys as per Owner’s Manual

Repair

Repair

Replace belt

Repair

Check suction system (check to make sure that the suction line in tank is secure) Check suction system (if pressure is not lost during water test then problem in foaming of chemicals)

Repair

Repair

Repair

Repair

No water

No water or intake valve closed

Not covered by warranty

Not covered by warranty

Filter is plugged

Clean filter

Belt slippage

Retention belt 9lbs. at ¼” deflection

Not covered by warranty Repair

Not covered by warranty Not covered by warranty

Plugged filters or impellor blockage

Clean

Not covered by warranty

Not covered by warranty

Insufficient RPM

Check tractor tack or increase RPM

Not covered by warranty

Not covered by warranty

Delivery GPM higher than pump capacity

Replace worn nozzles or recalibrate

Not covered by warranty

Not covered by warranty

Nozzle worn check calibration

Recalibrate the unit (note maximum pressure is 150 psi)

Not covered by warranty

Not covered by warranty

Excessive volume being bypass Inspect for leaks

Close bypass

Not covered by warranty Not covered by warranty

Not covered by warranty Not covered by warranty

Pulleys are misaligned Restricted suction

Sucking air

Add to the oil level with good quality 10w—30w motor oil

Note: Winterizing freezing condition, flush pump with a 50/50 mixture of antifreeze and water.

February 1, 2019

Appendix H xiv

Hyd Valves Note: Hyd valves cannot be diagnosed on the bench. They must be tested for the style of failure on the unit.

Warning—When diagnosing hydraulic valve failure two people are required—one to operate the sprayer controls and the other to observe the results. This is best done on the unit with a tank of fresh water.

Step #1 Partially fill tank with fresh water.

Step #2 Disconnect the hose from the valve to the booms.

Step #3 Place gearbox in neutral position.

Step #4 Engage PTO increase RPM to Operating RPM Step #5 Have the second person activate controls to turn booms off and on. Take note where the water is coming from and the delay between on and off.

Step #6 Diagnose the problem with the Troubleshooting chart.

Problem 1

2 3

4

Valves will not shut off

Valve will not open or close Valve open once but now it will not open or close Valve is leaking from stem

Warranty First 90 Days

Warranty 91 Days to 1 Year

Cause

Solution

Ball valve is not closing/stroke too short

Disconnect clevis from ball valve handle, move handle until water flow is stopped. Adjust clevis to match.

Not covered by warranty

Not covered by warranty

Plugged hydraulic hose

Replace faulty hose

Replace hose

Not covered by warranty

Plugged port in hydraulic cylinder Hydraulic lines have become disconnected Hydraulic supply lines are crossed

Replace faulty cylinder

Replace cylinder

Check quick connectors to ensure that they are connected Reverse hydraulic lines

Not covered by warranty Not covered by warranty

Not covered by warranty Not covered by warranty No covered by warranty

Cylinder stroke is too long

Disconnect clevis and shorten stroke so the cylinder does over extended pushing on valve handle

Replace ball valve

Replace ball value

“then” tighten packing nut

February 1, 2019

Appendix H xv

Electric Valves Note: Electric valves cannot be diagnosed on the bench. They must be tested for the style of failure on the unit.

Warning—When diagnosing electric valve failure two people are required—one to operate the sprayer controls and the other to observe the results. This is best done on the unit with a tank of fresh water.

Step #1 Partially fill tank with fresh water.

Step #2 Disconnect the hose from the valve to the booms.

Step #3 Place gearbox in neutral position.

Step #4 Engage PTO increase RPM to Operating RPM Step #5 Have the second person activate controls to turn booms off and on. Take note where the water is coming from and the delay between on and off.

Step #6 Diagnose the problem with the Troubleshooting chart.

Problem 1

2 3

Cause

Solution

Warranty First 90 Days

Warranty 91 Days to 1 Year

Electric valves will not shut off

Exceeding maximum pressure rating

Test by reducing tractor RPM while failure is occurring. If valve suddenly closes then recalibrate at a reduced pressure.

Not covered by warranty

Not covered by warranty

Large volume of water continuously coming out of valve

Broken diaphragm

Replace diaphragm

Replace valve electric

Not covered by warranty

Small amount of water continuously deep inside valve

Regulator is sticking

Test by reducing tractor RPM while failure is occurring if valve suddenly closes then disassemble, clean and lubricate components

Replace regulator

Replace regulator

Internal spring has lost its strength. It is unable to overcome internal pressures.

Clean internal components and replace spring Part Number 31112

Replace valve electric

Repair

Diaphragm guide forks are broken or damaged

Replace diaphragm guide Part Number 31131

Replace valve electric

Repair

Plunger sticking

Disassemble solenoid and plunger, clean components, lubricate spring area with WD40 and lubricate plunger shaft with electrical grease

Replace valve electric

Repair

Dirt has contaminate internal components Battery dead or poor connection

Clean and lubricate components

Repair

Repair

Plunger is contaminated

Remove solenoid and clean plunger, lubricate

Repair

Repair

Electric valve is installed backwards

Solenoid should be on the same side as spray booms

Not covered by warranty

Not covered by warranty

Broken switch/wiring harness

Replace switch remembering that this is an on/on switch

Replace switch or wiring harness

Replace switch or wiring harness

Fine mist of small amount of water coming out of valve approximately 1” inside Electric valves will not shut off Electric valves will not turn on

Start at battery and test for power from battery through the switch box back to electric valves

February 1, 2019

Appendix H xvi

Vibration Problem and Possible Causes Fan and Drive Shafts Problem 1

2

Outlets and boom mount cracking

Cracks are appearing in tank or PTO covers

3

Knocking at low speed in clutch

4

During operation clutch began to smoke

5 6

Yoke or cross is broken Pillow block is cracked or side is broken out

Cause

Solution

Warranty First 90 Days

Warranty 91 Days to 1 Year

Fan is not square to the shaft

Check alignment of fan with a dial gauge measuring on the outside ring under the nose cone. Allowable run out ten one thousands of an inch.

Repair

Repair

Fan has lost its balance weight

Remove the fan and send it back to the factory for rebalancing

Replace

Replace

Fan has been damaged by a foreign object entering the turbine U joint has excess wear

Remove fan and send back to the factory for rebalancing

Not covered by warranty

Not covered by warranty

Replace U joint

Repair

Repair

Yoke clamp bolt has become loss

Tighten bolt and check fit

Repair

Repair

Worn spline in yoke or shaft The clutch is designed with movement to allow the turning of the PTO shaft when attaching the unit to the tractor Over greasing of the internal bearing—this has contaminated the clutch

Replace worn component Increase PTO Rpm until noise stops— this is normal and acceptable

Repair Not covered by warranty

Repair Not covered by warranty

Replace clutch pads and spring lubrication of the joint 1 once/year

Not covered by warranty

Not covered by warranty

If grease contamination is not apparent then spring tension is below manufacturer’s recommendation Tractor to sprayer hook up is not equal distance Tractor to sprayer hook up is not equal distance

Replace clutch pack

Replace clutch pack

Replace clutch pack

Refer to PTO hook up decal on sprayer or in Owner’s Manual Refer to PTO hook up decal on sprayer or in Owner’s Manual

Not covered by warranty Not covered by warranty

Not covered by warranty Not covered by warranty

Operator is turning too sharp and fully collapsing the PTO shaft

Refer to PTO hook up decal on sprayer or in Owner’s Manual Remove the PTO from tractor and manually collapse the shaft. Note where it stops on the cover so the operator will understand that shaft is totally collapsed.

Not covered by warranty

Not covered by warranty

February 1, 2019

Appendix Hxvii

TurboSteer Gearbox System Problem

Cause

1

Oil leaking out of vent

Too much oil

2

Oil leaking from seal of PTO shaft Top bearing in top gearbox extremely hot Oil leaking between gearboxes

Seal torn or vent not working

3

4

Lack of lubrication in top grease box Vent plugged Seal failure

5

Front stainless cover cracking

Procedural welding error

Solution

Warranty First 90 Days

Warranty 91 Days to 1 Year

Remove excess oil/oil level to top of side port.

Remember each gear has its own individual oil reservoir.

Inspect vents and replace seal

Repair

Repair

Repair

Repair

Grease top bearing. When the bearing assembly dry 60 pump with a standard grease gun Clean and inspect vents

Repair

Repair

Replace vent

Replace vent

Replace complete assembly Order Part number A1726 Replace complete assembly

Replace gearbox assembly Replace

Replace gearbox assembly Replace

February 1, 2019

Appendix Hxviii

Fan Gearboxes Problem 1 2

3

4

5

6 7

Fan is coming out of gear Unable to shift gearbox Leaking seal between fan and turbine

Leaking seal between pump drive and gearbox Gearbox is making a scraping sound or rubbing Gearbox bearing has failed

Gearbox is noisy Gearbox does not change gears

Cause

Solution

Internal or external detent is not tight enough The shaft connecting the gear shift lever to shifter fork is frozen Check to see if the vent is operational

Adjust increase spring load on detent

Seal has failed

Warranty First 90 Days

Warranty 91 Days to 1 Year

Replace gearbox cover assembly Replace gearbox cover assembly

Replace gearbox cover assembly Repair

Replace vent

Replace vent

Replace the complete gearbox assembly

Replace gearbox

Replace gearbox

Seal failure

Replace seal

Repair

Repair

Shift fork is rubbing against gear

Remove cover and free up the shift finger

Repair

Repair

Lack of lubrication or premature

Replace gearbox

Replace gearbox

Replace gearbox

Replace gearbox

Replace gearbox

Replace gearbox Replace gearbox

Replace gearbox Replace gearbox

bearing failure caused by improper fan bearing installation Chipped tooth on gearbox Internal shift finger is broken

Remove shift plate cover and disassemble the shifting mechanism, clean and lubricate If the vent is not operating

Replace gearbox Replace complete gearbox shift cover

February 1, 2019

Appendix H xix

Ip 246 Regulator Problem 1 2 3

4

5

Regulator will not maintain pressure Irregular pressure Pressure will not reduce low enough

Unable to achieve high enough pressure

Maintaining or reaching maximum pressure

Not enough pressure

Cause

Solution

Warranty First 90 Days

Warranty 91 Days to 1 Year

Diaphragm broken in valve

Replace diaphragm

Replace

Repair

Dirt has contaminated internal components Regulator unable to bypass enough water

Clean and lubricate components

Repair

Repair

Change the regulator seat to allow bypass more water

Not covered by warranty

Not covered by warranty

Nozzle too small

Recalibrate unit

Not covered by warranty

Not covered by warranty

Diaphragm badly deformed

Repair

Regulator bypass too much water

Clean components and replace diaphragm Internal components are badly worn replace

Not covered by warranty Not covered by warranty

Nozzles are too big or worn

Recalibrate unit to match pump output

Not covered by warranty

Not covered by warranty

No water

No water or intake valve closed

Not covered by warranty

Not covered by warranty

Filter is plugged

Clean filter Not covered by warranty Repair

Not covered by warranty Not covered by warranty

Replace regulator

Belt slippage

Retention belts

Plugged filters or impellor blockage

Clean

Not covered by warranty

Not covered by warranty

Insufficient RPM

Check tractor tack or increase RPM

Not covered by warranty

Not covered by warranty

Delivery GPM higher than pump capacity

Replace worn nozzles or recalibrate

Not covered by warranty

Not covered by warranty

Nozzle worn check calibration

Recalibrate the unit (note: maximum pressure is 150 psi)

Not covered by warranty

Not covered by warranty

Excessive volume being bypassed

Close bypass

Not covered by warranty

Not covered by warranty

February 1, 2019

Appendix H xx

APPENDIX I—COMMONLY ASKED QUESTIONS How do I get warranty coverage for my customer? What is required?

1.

2.

3.

Slimline Manufacturing Ltd. must have the Warranty Registration Card & Dealer Delivery Report on file prior to warranty submittal. Samples of forms are in Appendices B and C. Slimline Manufacturing Ltd. must have a letter stating the shop rate for that year on file from the dealership stating the shop rate for the business year prior to warranty submittal.

Slimline Manufacturing Ltd. must have a Copy” of the Warranty Claim Form. This can be done via email, regular post or fax. A sample of the form is shown in Appendix D. Warranty Card: Warranty is null and void until a warranty registration card is completely and correctly (at time of the sale) and has been received at Slimline Manufacturing Ltd. factory.

Should a warranty claim be submitted without a warranty registration card on file at Slimline Manufacturing Ltd the dealership will be notified by way of email. The dealership will then be required to provide a copy of the sales document along with a filled out warranty registration card and or a competed Dealer delivery report.

Dealer Delivery Report: (DDR) Warranty is null and void until a completed DDR has been received at Slimline Manufacturing Ltd. Should a warranty claim be submitted DDR on file at Slimline Manufacturing Ltd the dealership will be notified by way of email. The dealership will then be required to provide a copy of the sales document along with a filled out Dealer Delivery Report.

How do I fill out the Warranty form?

1.

2.

3.

4.

5.

Customer name and address must match the warranty registration card because warranty cards are filed by customer name.

It is imperative that your warranty claim form information match your warranty registration.

Slimline Manufacturing Ltd. part numbers must be clearly marked on the form and quantity used.

Parts that are on the dealer-stocking list do not qualify for additional freight charges—only items that are not on the stocking list qualify for freight charges. Remember it is Slimline Manufacturing Ltd. discretion to use the most cost effective ground shipment of warranty parts.

The warranty claim parts cost is calculated by multiplying Slimline Manufacturing Ltd. dealer net price by 1.10 to establish dealer warranty price.

Parts order for warranty repair 1.

2.

Parts orders that are not on the dealer-stocking list are due 30 days after receipt.

The customer unit not being available to install parts is not a reason not to pay for those parts ordered for warranty related issues.

How long will it take to get paid for my warranty claims?

1.

If all information is provided as presented in the aforementioned sections all standard warranty claims will be placed into a 30-day payable file.

If the claim has been denied what happens?

1.

2.

You will receive a letter from Slimline Manufacturing Ltd. explaining the reason for denial or requesting additional information.

In the case of additional information being requested, you will be given 30 days to respond. If no response is received from the dealership, the claim will be thrown out.

February 1, 2019

Appendix I xxi

What should I do when warranty labor repair times are not listed for this repair?

1.

2.

3.

4.

Warranty labor rates were established by reviewing 14 years of warranty repair history that claims have been filed against. Labor times were established by averaging 14-year history submitted by dealers.

If the labor time does not appear in this manual, please contact Slimline Manufacturing Ltd. for pre-approval of the repair and the action that you would like to take place.

Slimline Manufacturing Ltd. will fax/email a response to your request for pre-approval within 2 business days. Please ensure that a copy of this letter is attached to your warranty request.

Warranty rates are paid based on our rates disclosed within the warranty manual. Claims will be adjusted to correspond with our stated repair times as laid out in section 6.

What must I include with a warranty claim?

1.

2.

3.

4.

5.

Original copy of the Pink warranty claim form.

Warranty completion inspection sheet.

Pre-approval letter for labor not included in warranty book.

Copy of the bill of outsourced repairs requirements.

Copy of the bill of non-stocking parts order for warranty (we have made this request to insure that genuine Turbo-mist parts are used in the repair and tracking of potential RGA requests from Slimline Manufacturing Ltd.

Who is responsible to fill out the Warranty registration card?

1.

2.

3.

It is the responsibility of the sales person to review the pre-delivery report and submit the warranty registration card at the time of the sale.

If the warranty card is not on file with Slimline Manufacturing Ltd any warranty claims will be denied It is the responsibility for the selling dealership to correct the issue. In this case the warranty card must be sent along with a copy of the sales document or warranty can be denied.

Who has the ability to approve warranty?

1.

2.

3.

Only the warranty person at Slimline Manufacturing Ltd has the ability to approve warranty No other party has the right to imply or state additional warranty on behalf of Slimline Manufacturing Ltd. Parties that cannot approve any warranty for any reason are: a. Sales representatives / sales persons b. Distributor representatives c. Production manager d. President of Slimline Manufacturing Ltd e. Parts department. (Unless is relates to parts purchased directly from our parts department)

Special Warranty Consideration Policy: This is defined as Labor repair time allowances and parts not stated in the Warranty manual section 6 Special consideration is usually invoked when dealing with a third party supplier of parts like computerized equipment or claims outside of regular warranty periods. In the case of third party suppliers these situations are traditionally outside of Slimline control and will take longer to process. It is very important the end user (your Customer) understand that warranty is not a forgone conclusion in these circumstances. Warranty will be determined by our supplier. If they reject the claim Slimline Manufacturing will follow suit. Slimline will make every effort to try and get special consideration claims resolved in favor our dealerships and end user customers. These types of claims can take several weeks to get answers and the warranty department will update the dealership as soon as there is a decision.

February 1, 2019

Appendix I xxii

1.

Should the dealership believe that a special consideration should be applied to a specific issue that is not covered in the warranty manual: a. This special consideration can only be approved by Slimline Manufacturing warranty department. b. Should special consideration involve one of Slimline third party suppliers then an RGA will be required. Call Slimline to get issued the RGA. Once we have received a report from our supplier regarding the test results Slimline will react accordingly and advise our customer of the warranty claim results. c. The parts must be returned to Slimline completely intact with a copy of the letter from our warranty department explaining the details of the special consideration. The RGA # must be clearly marked on all packaging.

Note: A simple rule of thumb is that unless you have an authorized letter from Slimline Manufacturing Ltd. You have not been pre-approved for special consideration for any warranty.

2.

Should you require information on any pending claim please contact our warranty department and you should receive a response between 1-2 business days. Should your claims involve third party components not made by Slimline this deliverable will be dependent on our Vendors ability to respond to our request for a status update.

3.

Should special consideration be approved this will be provided to the dealership in writing only. NO verbal or implied promise will be supported by Slimline Manufacturing Ltd.

4.

The written response will detail all facets of the special considerations including labor hours approved, RGA requirements, outside labor charges etc.

February 1, 2019

Appendix Ixxiii

Turbomist Post warranty Tank Replacement Policy If a production stainless steel tank on a Turbomist sprayer fails to hold water after the sprayer warranty has lapsed, the following repair/ replacement policy is in effect. The date of sale on the warranty card is considered the anniversary date for coverage. If you are ordering a tank for warranty replacement you must disclose this information at time of purchase otherwise the claim will be rejected. No further discounts are offered to the dealer on post warranty tank replacements.

Only the original purchaser, as detailed on the warranty card, is qualified for the following assistance over and above the original warranty issued with the machine.

Claims in the 2nd to 5th year: For a claim placed before the 5th anniversary of the purchase, Slimline Manufacturing Ltd will either pay for the repair of, or replace the tank, including labor as provided by an authorized Turbomist dealer, at no cost to the original owner. The choice of repair or replacement is solely at the discretion of Slimline Manufacturing Ltd. A replacement tank does not include the agitation shaft or packing gland system, that original equipment will be used on the replacement unless the customer chooses to replace those parts at the same time, at their own expense.

For claims in the 6th to 10th year: Slimline Manufacturing Ltd will offer the original registered owner of the unit a prorated discount to replace the tank with a new Turbomist tank (original equipment) The labor to replace the tank will be the sole responsibility of the customer should they chose to request this prorated discount through their authorized dealer.

Slimline regarding this replacement will pay no labor or any other repairs the customer may make to a tank of this age.

The prorated discount is as follows  For a claim placed between the 5th and 6th anniversary of the purchase, the discount off of list price, offered by Slimline is 50%  For a claim placed between the 6th and 7th anniversary of the purchase, the discount off of list price, offered by Slimline is 40%  For a claim placed between the 7th and 8th anniversary of the purchase, the discount off of list price, offered by Slimline is 30%  For a claim placed between the 8th and 9th anniversary of the purchase, the discount off of list price, offered by Slimline is 20%  For a claim placed between the 9th and 10h anniversary of the purchase, the discount off of list price, offered by Slimline is 10% This tank replacement policy applies only to the Turbomist brand product produced by Slimline Manufacturing Ltd and is in no way intended to be extended to other brands offered by this manufacturer. There is no prorated offered on any tank that is past its 10th anniversary. If the tank is replaced it is the responsibility of the owner to dispose of the failed tank unless Slimline Manufacturing Ltd requests it be returned for inspection at the factory. If this is the case Slimline would be responsible for any shipping costs incurred.

February 1, 2019

Appendix Ixxiv

Return Merchandise Authorization Form [ insert logo here ]

Email form to: officemanager@slimlinemfg.com Fax form to: 250-492-7756 Attention: Charlene Demers Phone: 250-493-6145 X 213 www.slimlinemfg.com

RMA Steps: 1. Fill out this form completely 2. Attach a copy of the original sales invoice(s) for defective good(s) 3. Email or fax per above

For Office Use Only

Company Name: Account Number:

RMA Number:

Ship To Address:

Date RMA Issued:

City:

Authorized By:

Requested By:

Item Returned:

Yes

/

No

Date Received:

Quantity

State:

Email: Phone:

Item Number

Return Reason Codes

Zip Code:

Fax:

Invoice Number

Description

Serial Number (if applicable)

Reason Code

Credit, Replace or Repair?

Comments / Special Instructions

Record appropriate number in the "Reason Code" column above.

1.

2.

3.

4.

5.

6.

7.

8.

9.

Wrong quantity received Wrong merchandise received Damaged in shipping Duplicate order Product defective Customer not satisfied Incorrect item ordered Incorrect quantity ordered Other

If items need to be returned, please ship to the address below after receiving an RMA number :

For Office Use Only Credit Issued:

Slimline Manufacturing (2016) Ltd 559 Okanagan Ave E

Yes

/

No

Credit Amount: Transaction Number:

Penticton, BC V2A 3K4

Date Issued:

Receiving Hours 7:30am to 2:30pm

Issued By:

Receiver: Darren Sarvari

Comments:

Slimline Manufacturing ( 2016) Ltd

February 1, 2019

Appendix I xxv