Global CX Wallet Card

Customer Experience Quick Guide 01

Greet

02

Anticipate

03

Deliver

04

Communicate

05

Ensure

06

Follow-up

07

Thank

Our Customer Experience Philosophy Seamless — Our People, Products, Processes, Tools and Safety ensure a Seamless experience.

Authentic — Our Behaviour Styles, Genuine Personalities and Reliability ensure an Authentic experience.

Memorable — Our Personalization, Solution-oriented Creativity, Attention to Detail and Customer Recognition ensure a Memorable experience.

Our Foundation

Our Vision

Our Mission

The Jet Aviation experience is Seamless, Authentic and Memorable

To shape innovative, world class standards in service and quality

Purpose

Values

Our Purpose is enabling global flight, with Passion

Our Values are Trust, Honesty, Alignment and Transparency

Our Competitive Advantage Maintenance Aircraft Sales

Completions

Aircraft Management

Staffing

Charter

Defence FBO