Our Vision
Our Mission
Purpose
Values
The Jet Aviation experience is Seamless, Authentic and Memorable
To shape innovative, world class standards in service and quality
Our Purpose is enabling global flight, with Passion
Our Values are Trust, Honesty, Alignment and Transparency
It is through our Vision, Mission, Purpose and Values that we focus on customer service and create our service culture by evolving and refining our offerings, building meaningful relationships that last a lifetime. This means investment in rewarding loyalty, improving recognition, and training to deliver a positive behavioral change in every aspect of service. This is done through tools, processes and people.
SEAMLESS — Our People, Products, Processes, Tools and Safety ensure a Seamless experience.
AUTHENTIC — Our Behaviour Styles, Genuine Personalities and Reliability ensure an Authentic experience.
MEMORABLE — Our Personalization, Solutionoriented Creativity, Attention to Detail and Customer Recognition ensure a Memorable experience.
Be Seamless, Authentic and Memorable. Be SAM. We use the SAM philosophy to ensure we deliver service and create memories for our customers. At the surface, there is calm. A fine layer of simplicity and elegance. This is where you are.