Patient Services

Patient services and room features

Call a nurse: Your room is connected to the nursing station via an intercom system. To call for your nurse, press the NURSE call button.

Make a phone call: To place a call within the hospital, dial the last four digits. To dial local calls, dial “9” first, then “1” followed by the area code and seven-digit phone number.

Order Meals: A “Cuisine on Call” menu will be provided in your room. Your first meal after a diet order has been assigned by your health care provider will be the Chef’s Special. After that meal, you may dial Ext. 2181 to place your order with the Nutrition Aide. The Nutrition Aide will work with you to order meals that fit within your assigned diet order. Please ensure you place your breakfast order by 6:30 p.m. for the next morning. Please place lunch orders by 10:30 a.m. and dinner orders by 4 p.m. Breakfast is served from 7 to 9:30 a.m. Lunch is served from 11 a.m. to 1:30 p.m. Dinner is served between 4:30 and 6:30 p.m.

Watch TV: Each patient room has a television. The TV is controlled by the bedside pillow speaker or the side rail controls. Closed captioning is available for the hearing impaired. Ask a staff member if you have any questions. A TV channel guide is available in your room.

Sleep menu: To help you sleep and heal, we offer a sleep menu for your comfort including eye masks, ear plugs, warm chamomile tea, dimmed lights, curtains drawn and doors shut. Let staff know if you would like one of these services or any items delivered to your room.

Request a newspaper: Call Ext. 5059 for a complimentary edition of The Seattle Times.

Hearing impaired and interpreter

services: Deaf or hard-ofhearing patients have access to a Video Remote Interpreter (VRE), TeleTypewriter (TTY) phone or a sign language interpreter. Let staff know if you need one of these services.

Housekeeping: Our Environmental Services Team will clean your room daily between 7 a.m. and 3 p.m. To call housekeeping, dial Ext. 2201 and leave a message including your room number and name.

Spiritual care: You and your loved ones may call upon the hospital chaplain, who is available 8 a.m. to 4:30 p.m. three days per week. Ask your nurse to request these services.

Chapel: The hospital chapel is available at all hours as a quiet sanctuary for everyone. You will find it on the first floor just south of the main hospital entrance.