Murdoch Monthly July 2022

MURDOCH Monthly

July 2022

CAREGIVER NEWS FROM ST JOHN OF GOD MURDOCH HOSPITAL

od Murdoch St John of G nds on Hospital sta ntry. We Noongar cou grounds share these dance with an abun nts and of native pla are grateful animals, and ing, healing for the calm l at our natura influence th , n caregivers setting has o and their our patients e thank the loved ones. W ustodians of traditional c Whadjuk this land, the e pay our people and w oongar respect to N present and Elders past, emerging.

HOSPITAL TIES WITH SOUTH FREO FOOTBALL CLUB

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PATIENT EXPERIENCE PARTY FUN!

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ST LUKE’S NURSE MAKES THE HOCKEYROOS SQUAD

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Murdoch Monthly - July 2022

A message from the CEO sensibly being delayed, based on the rise in case numbers.

Vaccinations •

•

Welcome to the July Murdoch Monthly.

COVID-19 update As new sub-variants emerge, case numbers and hospitalisations are rising rapidly across the country. At Murdoch, after several weeks of caregiver COVID absence at less than 50 people per day, we are now seeing a rise in numbers again, including several caregivers contracting the virus for a second time.

In response to this, we are recruiting to staffing levels higher than our budgeted levels.

This is a financial risk, but one we believe is worth taking in order to get the Hospital busy again; which we really need to do from a Hospital sustainability perspective.

To date, surgical activity has been most impacted; as a result we now have surgical patients with long wait times for their procedure. In response we are balancing out our medical and surgical capacity by temporarily closing St Luke’s Ward.

We were expecting the WA Government to review some of the intra-hospital restrictions but it appears that these changes are

ATAGI has now advised a fourth COVID vaccination dose is available for all Australians over the age of 30. The Government has not mandated this for healthcare workers but I have had mine and recommend you do too.

If you haven’t had your flu shot – it is still recommended you go and get it. You can get your vaccination done at the Infection Control Office on Tuesday’s and Friday’s between 9am and 3pm.

Scrubs You asked and we delivered.

In very exciting news, over 1000 clinical caregivers will be receiving their scrubs this week. This has been a long time coming and we are excited for everyone to experience some pyjama-level comfort every day.

Our furgiver, Sunny!

If you don’t already know, our new Furgiver’s name is Sunny! This name was chosen because of her bright and sunny nature, which absolutely matches our culture here at Murdoch. At the moment, Sunny is settling in at home and there are a number of caregivers being trained as handlers.

We look forward to welcoming Sunny to the Murdoch team and can’t wait for you all to meet her.

Hospitality | Compassion | Respect | Justice | Excellence

Am I OK Day Am I OK Day is happening at Murdoch on Friday 5 August.

This day is an initiative born here at Murdoch, encouraging us to check in with ourselves and reflect on self-care and compassion. This year you are challenged to think about how you are feeling and what you can do to have a positive impact on your own wellbeing and health.

On Am I OK Day, I will be starting my day with an intense gym session because I know for me; this is what sets me up for a great, productive and positive day. (I will be undoing all that good work later with some wine, but I’ll be happy). I look forward to hearing what you all do to check in with yourselves.

Take care, Ben

Sunny

Murdoch Monthly - July 2022

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Our twelve caregivers of the months as well as two sneaky stand ins!

Reflection

Excellence

Excellence is our new formation value for the coming financial year and as I start to compile materials, I am challenged by how to clearly define this value. The dictionary defines excellence as “the quality of being outstanding or extremely good” but this seems a little subjective.

When searching for examples of excellence, sporting achievements rank high,

followed by business advice on how to outperform competitors, then suggestions about personal excellence. Some authors define excellence as “striving to be the best you can be and to doing the best you can do.” Excellence then is both a quality to refine and a behaviour to develop - Living our best lives and bringing our best selves to every endeavour.

As a core value of SJGHC it is at the heart of our service provision and how we care for others. Excellence is an outward expression of our inner integrity, passion and willingness to make a true difference. It is our attitude that translates itself into excellence, reflecting our intention and commitment.

At SJGHC, excellence is how we choose to live our vision, mission and values – providing holistic care that treasures the unique dignity of every person.

Our Code of Conduct defines the way we achieve excellence as: • Taking responsibility to inform and be informed

• •

• • •

Caregivers contributing to decision making Striving to do our best and add value to everything we do Encouraging development opportunities for caregivers Actively participating in change processes Encouraging new ideas

A famous Philosopher once wrote, “Excellence is not a gift, but a skill that takes practice.

We do not act rightly because we are excellent; in fact we achieve excellence by acting rightly.” Plato.

Through our Formation Champions we will be exploring a variety of ways to achieve and celebrate excellence at Murdoch this year. We look forward to you joining us, as together we live our best lives and bring our best selves to every encounter, every moment, every person, every day.

Jenni Ashton

Touching tributes flow, and leaders reflect Last month, team leaders from all Wards and Departments took some time out to reflect on the challenges and opportunities of the past six months.

They took in the calming surrounds of Bathers Beach House in Fremantle and shared some of the ups and downs they have experienced at work and home during WA’s COVID-19 peak.

It wasn’t all doom and gloom. In fact, for some of us COVID-19 has forced us to introduce new ways of working, which we want to continue post pandemic.

And there were a few misty eyes in the room when a touching video of thanks was shared, from caregivers in almost every corner of the Hospital.

Hospitality | Compassion | Respect | Justice | Excellence

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Murdoch Monthly - July 2022

Patient Experience Matters Murdoch patients are saying:

Murdoch NPS for JUNE Hospital Score

Comment 1: ST GABRIEL The friendly and supportive care team made us feel welcome and safe during our stay.

78.2

Ward St Gabriel's

100.0

St Roses

91.4

Cancer Centre

88.3

St Michael's

85.0

St Elizabeth's

84.9

Endoscopy

82.6

Intensive Care Unit

82.1

Thomas Furlong

81.8

Surgicentre

78.8

Bridget Clancy

78.4

St Emilie

76.9

St Francis

76.3

St Joseph's

75.0

St Catherine's

71.7

Day Procedure Unit

68.6

St Luke's

68.4

St Mary's

67.5

Emergency Depart-ment

61.4

Sleep Studies

36.4

ED - Observation

NA

NPS awards

Comment 2: ST ROSE: My whole experience at St John of God Murdoch Hospital was awesome!

I have had many operations and never have I been in such a wellrun, professional and authentically personal hospital!

heros

Comment 3: SURGICENTRE Staff were sensational, from the person who welcomes me, to the nurses who cared for me, the anaesthetist who explained the procedure slowly and carefully, and finally to the kind nurse who escorted me to my pickup car.

 St Francis (June)

 Thomas Furlong (June)

 St Luke (June)  ICU (June)

 St Rose (June) Hospitality | Compassion | Respect | Justice | Excellence

 Cancer Centre (June)

heros

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Caregiver of the Month Giuseppe Reina Nomination Comments: Giuseppe recently received excellent patient feedback from an oncology patient and his daughter, who wrote: “I wanted to recognise and acknowledge the outstanding care and commitment of your caregiver Mr Giuseppe Reina towards my father. My dad felt so much better when Giuseppe was next to him singing. He would visit my dad regularly and sing traditional Italian songs from my dad’s home town and take the time to have chats with my dad. This was a tough period for dad and Giuseppe’s presence was instrumental to his health and wellbeing and we cannot thank him enough. Dad is home now and I regularly play the recording of his time in hospital with Giuseppe singing, which really cheers him up. I didn’t want his efforts to go unnoticed and wanted to ensure he received the recognition which he rightly deserves.”

Manager Comments, Liz Gomez “Giuseppe joined Murdoch earlier this year to re-establish

our Music Therapy service at Murdoch. This could not have been a more challenging time for Music Therapy to be reinstated during peak COVID restrictions, but despite these challenges Giuseppe has brought a smile to all patients and caregivers since he arrived.

Giuseppe has demonstrated how he contributes to the bigger Hospital picture—making every interaction with every patient, visitor and caregiver count.

He has made a significant impact on patient experience and caregiver wellness/ morale during a very difficult period and has achieved great outcomes. He has reestablished the Music Therapy program on Thomas Furlong, St Joseph and St Luke wards, as well as initiating and expanding services to Cancer Centre, ICU and Hospice.

Giuseppe has shared his knowledge and expertise with our Music Volunteer and Music Therapy Student and continues

to identify and initiate areas for improvement across the Hospital that promote the SJGHC strategy, vision and mission. An example of this is his grant application to investigate the impact of Music Therapy on caregiver morale and engagement. We are very lucky to have Giuseppe—he makes everyone he interacts with feel fabulous!”

Values awards  Loren on St Rose ward

 Martina Maher on St Mary’s ward

 Angus Heeley in Admission

 Kit from Housekeeping

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Murdoch Monthly - July 2022

Feast Days  ED  St Emilie

 St Mary  St Joseph

 Housekeeping and Mail Room

We want you... to purchase your tickets!

Last reminder!

If you are on a reserved table, please purchase your 2022 Murdoch Ball tickets

by Friday 22 July.

This will secure your seat on a table with your closest colleagues.

After 22 July, unsold tickets will be offered to caregivers on our waiting list.

In previous years, some seats on reserved tables have gone to waste because they were not

paid for, and it was too late for other caregivers to make plans to attend.

We want as many caregivers as possible to experience our awesome Ball, so that is why we have introduced the initial purchase deadline of 22 July.

You can pay for your ticket via bit.ly/murdochsuperheroes.

Hospitality | Compassion | Respect | Justice | Excellence

Murdoch Monthly - July 2022

OHS UPDATE

We’ve seen chargers used in interesting ways.

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Over the past year we have seen plenty of interesting things. Here are a few of the highs and lows of the last year!

Rooms full of boxes so there’s no room to move.

We’ve seen split and sheared cables

We were awarded not one but two Tony Howarth Awards for the Engineering teams Bed Lifter and Prasanth Prakash as St John of God's most outstanding HSR!

Am I OK Day 2022 We are absolutely thrilled to be running Am I OK Day on the 5th of August.

Am I OK is a Murdoch born initiative to encourage caregivers to check in with themselves and reflect on self-care and compassion. Our goal of the day is to inspire caregivers to reflect and embrace the health and

wellbeing resources available at Murdoch and externally.

We are challenging everyone to think about how they have been feeling and what they can do to have a positive impact on their wellbeing and health.

Throughout the hospital our Wellbeing Champion network will be coordinating activities

for everyone to participate in. It is a great opportunity pause and ask yourself ‘AM I OK?’ If you have any questions or ideas for the day please reach out to your Wellness Champion or Cate Thomas.

Hospitality | Compassion | Respect | Justice | Excellence

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Murdoch Monthly - July 2022

Hockeyroos squad member and Murdoch nurse Shanea Tonkin, takes on the international field!

Shanea, who is a registered nurse on our St Luke’s ward, was named as part of the Hockeyroos squad for the 2022 Birmingham Commonwealth Games back in February this year!

The team took home Bronze in the FIH Hockey Women's World Cup, in the lead up to the Commonwealth Games.

We chatted to Shanea about her experience of being chosen for the team and what she’s looking forward to most over the coming months.

1. Can you tell me a bit about your background in hockey?

“Hockey runs in the family; my whole family has played in their days either socially, state or for Australia. I started playing hockey at the age of seven with my two cousins. I fell in love with the game instantly. I loved how family orientated the sport was but also how competitive and physical it was.

I made my first state team at the age of 12 for the WA u12 school girls team and absolutely loved it. From there, I moved up through the ranks making U15s, U18s, u21s, opens. I played purely for the love of it, it wasn’t until I was 17 and made my first Australia Junior team that I realised I wanted to pursue this further and play for Australia.”

2. How did you feel when you were announced as part of the Hockeyroos Squad?

“I just felt really proud that all my hard work and perseverance had paid off and elated that my dream was becoming a reality.”

3. What is life on the road with the team like?

“The Hockeyroos have two major tournaments on in July- the World Cup (1-17 July in Spain) and Commonwealth Games (28 July- 8 August), so we packed up and moved our daily training environment to Europe for eight weeks. Being on tour is such a cool experience as you get to travel, site see and represent

Hospitality | Compassion | Respect | Justice | Excellence

your country alongside good friends/team mates. It can also be challenging though, being in an intense environment for a long period, away from family and friends.”

4. What are you most excited about, over the coming months?

“The next few months are very exciting and full on. I’m excited to play in the Commonwealth games, to experience village life and to be able to represent my country at such a huge event.

Even better if we could bring home the gold!”

5. What has it been like working on the front line during the pandemic (as a young nurse) and being in the Hockeyroos squad?

“It’s been extremely full on but it definitely helps when you have such a supportive work family.

My manager Michael has been the best and so understanding with it all, so it’s made balancing the two quite easy.”

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Hospital ties to South Freo Football Club St John of God Murdoch proudly supports community sport through our sponsorship of East Fremantle and South Fremantle Football Clubs.

We have a particularly distinct connection with the South Fremantle Bulldogs, through the Lewington family!

There are two Lewingtons who are part of the Murdoch family; Summa Lewington, our Nurse Unit Manager in DPU and Annie Lewington, one of our lovely Volunteers.

Summa’s grandfather, Clive Lewington was and continues to be a big deal in the WAFL world.

He played over 200 games for South Fremantle, won the 1947 Sandover Medal and was vicecaptain of the South Fremantle team which won the 1947 Premiership. The Sandover medal is the award given to the

best and fairest player in the WAFL each year.

Summa's grandfather, Clive, then went on to captain-coach the South Fremantle Football Club which won six premierships in eight years during their golden run.

Being a legend of the club, Clive Lewington also has a changeroom named after him.

Annie explained that the Lewington family has always lived and breathed South Fremantle.

“Two of Clive’s sons played for South, Peter and Barry Lewington. My husband (Summa’s father) was named after Clive’s brother, Neil Lewington, who also played for South."

Whilst reminiscing on their ties with South Fremantle, Annie looked back on a funny moment involving a football recruiter and

Summa’s father, Neil.

“Neil (Summa’s father) joined the Navy early and was a fantastic football player for the Royal Australian Navy (RAN). He was approached by a Football Scout from South Fremantle to see when he was getting out of the Navy as South were interested in signing him up. Neil asked who sent him up from South and it happened to be Neil’s Dad, Clive, who at the time was Chairman of Selectors at South.

He then informed the scout of his name. It was hysterical to see the scout’s reaction. Of course, he could not play for them as he had three years left in the Navy.”

The Lewington family ties to the South Fremantle Football Club continue with strength and St John of God Murdoch continues to support the local team with excitement.

 Pictured [L-R] Annie Lewington, Neil Lewington, Summa Lewington and Summa’s daughter Adeline.  Check out Summa when she was young, kitted out in South Fremantle gear!

Hospitality | Compassion | Respect | Justice | Excellence

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Q B B

Murdoch Monthly - July 2022

WAFL

FREMANTLE DERBY

Q B B

FREE

SAUSAGE SIZZLE LUNCH FRIDAY 22 JULY 11.30AM - 1.30PM

CAREGIVER COURTYARD

DERBYHospital Did you FREMANTLE know that Murdoch sponsors local WAFL teams?

TEAM MASCOTS HANDBALL TARGET LIMITED FREE FOOTIES

FREE

We proudly support community sport through our sponsorship of East Fremantle and South Fremantle Football Clubs. Join us for some football fun ahead of their WAFL Derby clash the following day.

Join us for some football fun ahead of the SouthSAUSAGE v East Fremantle WAFL Derby clash!

SIZZLE LUNCH

V

FRIDAY 22 JULY

FRIDAY 22 JULY CAREGIVER COURTYARD 11.30 - 1.30PM 11.30AM - 1.30PM

TEAM MASCOTS HANDBALL TARGET LIMITED FREE FOOTIES

We proudly support community sport through our sponsorship of East Fremantle and South Fremantle Football Clubs. Join us for some football fun ahead of their WAFL Derby clash the following day.

Inside Health, out now

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Our biannual magazine, Inside Health, has hit the Murdoch shelves!

Get your free copy from Inside Health stands to see the latest Hospital news and check out what some of your colleagues are up to.

This edition contains stories like: • Inside the $5 million Hospice renovation • What might be causing your sleep struggles • The opening of our Specialised Centre for cancer care • Djaalinj Waakinj Project Success And more…

Another da Vinci milestone for Dr Epari Congratulations to Specialist Upper GI Surgeon Dr Krishna Epari who reached a milestone of 100 surgical cases with da Vinci robot!

Dr Krishna Epari is one of several surgeons at Murdoch accredited to use the robot, as the scope of surgeries completed by the da Vinci continues to increase.

The whole team were there to celebrate the exciting milestone.

Hospitality | Compassion | Respect | Justice | Excellence

Murdoch Monthly - July 2022

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Coming together to learn Aboriginal paintings by Turid Calgaret, entitled Kurongkuri Kaartdijin – which is a Noongar phrase meaning ‘coming together to learn.’

It is hoped the artwork will generate conversation around organ and tissue donation and further our understanding of Aboriginal and Torres Strait Islander culture.

Many of us deepened our knowledge and understanding of Aboriginal and Torres Strait Islander culture this month, through our NAIDOC Week celebrations and a range of initiatives within the Hospital.

•

•

The Wadumbah Dance Group performed for a large contingent of caregivers on 12 July.

DonateLife WA presented ICU and Hospice two

•

Several caregivers participated in ‘Acknowledge This’ – a webinar that unpacks how to give an

authentic Acknowledgment of Country. Additional sessions will be held during the year. Stay tuned for details.

•

Lastly, many teams around the Hospital continue to lead fundraisers for our Charity of the Year, Djaalinj Waakinj.

The funds will help our Hospital continue to provide life changing ENT surgery for many Aboriginal children in our community.

Guess the doc!

Hospitality | Compassion | Respect | Justice | Excellence

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Murdoch Monthly - July 2022

New look New Me, recognised at design awards Bariatric specialist, Dr Matt Henderson’s New Me private consulting rooms were finalists at the Australian Interior Design Awards this month, and it’s easy to see why! Not your average medical suite.

Any excuse to get the guns out!

In June, Eva Breen did The Push-up Challenge for mental health and raised over $2100!

To help her cross the push-up finish line, was CEO Ben Edwards (any excuse to get a few push-up in, right?!).

Hospitality | Compassion | Respect | Justice | Excellence

Murdoch Monthly - July 2022

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Introducing… our newest Nurse Managers Janelle Kenrick Janelle Kenrick joins us as Nurse Manager of St Michael's ward, having most recently been a Paediatric Clinical Nurse at Ramsay Health.

Q: Netflix or novel – which do you prefer? Any recommendations?

A: Netflix. I like any series where you can tune out and not think –The Umbrella Academy.

Q: What do you love most about nursing?

A: Gaining the trust of a frightened child and helping them get better.

Q: Emoji that best represents you?

A: Smiley face – Paediatric nurses are a positive breed

Q: Something many of us may not know about you?

A: I love bush camping and a good fire.

Q: If you weren’t a nurse, you would be…?

A: A school principal.

Q: Greatest piece of advice for nursing colleagues?

A: Be kind to yourself, and make time for yourself and your family.

Sandy Knight Sandy Knight joins us as Nurse Manager of Surgicentre, having most recently been the Patient Safety and Quality Coordinator in the Quality and Risk department.

Q: What do you love most about nursing?

A: I love the variety of roles and career options that are available to nurses – follow your heart, your goals and seek opportunities. There are so many diverse experiences, teams and workplaces to explore. The way nursing teams invite and accept you into their teams, and the ways in which the nursing caregivers support each other and develop working relationships.

Q: Something many of us may not know about you?

A: I spend most of my spare

time in my craft room. My favourite saying is ‘I’m a crafter, not an artist’. I can’t paint or draw to save my life, but I can create the most detailed designs. I incorporate nature into my craft and love to try new mediums and techniques. I love personalising a gift which is meaningful to the recipient.

Q: Netflix or novel – which do you prefer? Any recommendations?

A: I love reading a good book – how your imagination creates and captures the image of the character, the landscape and the era.

Q: Emoji that best represents you?

A: The thinking emoji – always questioning, strategizing, problemsolving.

Q: If you weren’t a nurse, you would be…?

A: A detective – I love the way that nursing has led me down this pathway.

Q: Greatest piece of advice for nursing colleagues?

A: Be kind to yourself - keep your cup topped up, look for ways to make yourself feel good. No one can help you, if you can’t help yourself.

Hospitality | Compassion | Respect | Justice | Excellence

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Murdoch Monthly - July 2022

Sweet Dreams (Are Made of This) Sounds of the Eurythmics, Wham!, The Bangles and B-52s filled the air at Murdoch this month, as we moonwalked back to the 80s to celebrate an outstanding patient experience score in May. Our overall Net Promoter Score (NPS) in May was 80.8, so to

mark the achievement dayshift caregivers attended our Patient Experience Party, where the Function Rooms transformed into a gaming arcade and delicious fairground eats were consumed in the Caregiver Courtyard.

Word has it, some caregivers are yet to shake the sugar high of our iconic 80s lolly shop.

Hospitality | Compassion | Respect | Justice | Excellence

Our nightshift staff enjoyed a special treat too, with grazing hampers provided for each ward.

It was suggested on the day that next time we need to have a 90s themed party. The challenge has been set. Bring on an NPS of 90!

Murdoch Monthly - July 2022

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Hospitality | Compassion | Respect | Justice | Excellence

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Murdoch Monthly - July 2022

MyLearning Library Caregiver Support sessions The aim of these sessions are to support caregivers to complete online mandatory and hospital requirements.

The sessions will be held in the library with Learning and Development support 2022 Dates

July 20th August 12th August 23rd September 6th September 29th

Library 0745-1430hrs Please encourage your caregivers to attend. No bookings required.

L E A R N I N G and Development

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Share your stories!

Do you have a story for us? Know someone who should be recognised for their efforts? Get in touch!

Contact Murdoch.Marketing@sjog.org.au with your stories and photos or share on Pulse.

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