Murdoch Monthly December 2023

MURDOCH Monthly

December2023

CAREGIVER NEWS FROM ST JOHN OF GOD MURDOCH HOSPITAL

Pages 12-14

MURDOCH CELEBRATES DOCTOR OF THE YEAR

page 17

2023 - THE YEAR THAT WAS

page 18-19

ANNOUNCING OUR 2024 ANNETTE GUTHRIE STUDY BURSARY RECIPIENTS

page 21

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Murdoch Monthly - December 2023

A message from the CEO, Ben Irish Click on the video or go to: https://bit.ly/ceo-xmas-2023

Greater access to free community mental health support now available St John of God Social Outreach, part of St John of God Health Care, has opened its fourth free, walk-in mental health service in the Perth metro area, meaning accessing support is easier than ever.

Armadale Head to Health was launched in November and joins other Head to Health services in Mirrabooka, Gosnells and Midland. They cater for adults experiencing stress, anxiety, depression and other mild to moderate mental health or emotional challenges, as well as their family members, friends and carers.

Armadale and Midland Head to Health are open from 10am – 8pm every single day of the year, while Gosnells and Mirrabooka are co-located in medical practices and open from 9am – 5pm Monday to Friday.

All services are provided for free, with no referral, Medicare card or

appointment required.

New clients are seen by an experienced mental health clinician, who can provide information, treatment and support for mental, social or emotional needs. If the input of a GP, psychologist or psychiatrist is needed, our staff can provide a referral and support during this time. Peer support workers are also on hand and use their own experience to support and empower others on their mental health journey.

mental health support, operating specialist mental health hospitals, acute care facilities and community services in Western Australia, New South Wales and Victoria.

Head to Health services in Perth are funded by the Australian Government under the Primary Health Network Program. They are part of a wider range of Head to Health services available to the community, including 18 centres around Australia, a phone support service (1800 595 212) and website (www. headtohealth.gov.au).

Operating Perth’s four Head to Health adult mental health centres contributes to our organisation’s mental health strategy, which seeks to expand our services in response to community need and to design services with a strong personcentred philosophy to provide better access and experience for mental health consumers.

St John of God Health Care has a strong tradition of care and expertise in provision of

For more information on Perth’s four Head to Health centres go to sjog.org.au/headtohealth.

Hospitality | Compassion | Respect | Justice | Excellence

Murdoch Monthly - December 2023

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Our twelve caregivers of the months as well as two sneaky stand ins!

Reflection

nostalgic. When I was growing up, my mum had a particular Christmas song she used to play while we decorated the tree.

When I hear the first few notes of that song I am automatically transported back to my family home happily hanging homemade ornaments on a scraggly fresh pine tree with my sister.

Music evokes emotions and memories that can be both encouraging and inspiring.

It’s that time of year where festive tunes echo down supermarket aisles and screech loudly through the radio. It just so happens that I love singing and I love Christmas - When I am in full concert mode, I can give Mariah Carey a run for her money. (Well in my head anyway) I think what I love about Christmas singing is that there is a familiarity with the lyrics and the tunes that is inherently

When I hear my favourite carol, I am reminded of the story that forms the basis of my faith tradition. It reaffirms the way in which this story gives my life perspective and meaning, and challenges me to live the values it proclaims.

I recognise that there are many religious and cultural beliefs that shape people’s lives, but for us in St John of God Health Care, the Christmas message of the birth of Jesus is fundamental to

understanding who we are as an organisation. In continuing the healing ministry of Jesus, we recognise who Jesus was, how he came to be and the teachings he instilled in his followers. The story of his birth is a reminder of God’s presence made known to us in the form of a human baby. A reminder of miracles and unexpected surprises - hope, joy, love and peace - despite the challenges life throws our way.

Maybe that’s part of my connection to the music of Christmas - the reminder that God is with us. And in a world of increasing intolerance and hostility, where people are significantly impacted by poverty, war and human tragedy, maybe we need to feel God’s presence as a real and tangible comfort. Singing songs of faith and happy celebrations is one way to experience this.

Jenni Ashton

Congratulations to Josh Kirkham from OSH who completed a Half Ironman at the beginning of December!

Well done, Josh!

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Murdoch Monthly - December 2023

Patient Experience Matters Murdoch NPS for NOVEMBER Hospital Score

79.1

Ward

Murdoch patients are saying:

St Francis ward

90.1

St Rose ward

85.3

Comment 1:

Surgicentre

83.8

ENDOSCOPY

Cancer Centre

83.7

Day Procedure Unit

82.7

Intensive Care Unit

82.4

St Catherine ward

81.8

Endoscopy

78.4

St Mary ward

75.8

ST MARY WARD

St Michael ward

73.3

North Wing 2nd Floor

70.8

Exceptional care and support, especially being a first time mum.

St Joseph ward

66.7

St Emilie ward

65.8

Emergency Department

63.0

St Luke ward

62.9

Thomas Furlong

59.1

St Gabriel ward

NA

Cardio Cath Lab

NA

ED - Observation

NA

Values awards Emma Dariol for an Excellence Award Nominated by a doctor “Emma has worked tirelessly for SJOG Murdoch for over 15 years and constantly goes above and beyond to ensure her patients, colleagues and doctors have an extremely safe, enjoyable and productive experience. Her attention to detail and sterility is astonishing. She foresees problems before they develop and troubleshoots excellently. She would be a very worthy recipient of a caregiver recognition award.”

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The nurses before, during and after my operation were all very caring, kind and helpful.

Comment 2:

Comment 3: EMERGENCY DEPARTMENT The attention and care that I received from everyone was excellent, as always.

heros

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Caregiver of the Month St Mary Ward Nominated by a patient “Alison went above and beyond to make me feel like a person while our son was in the special care nursery on St Mary ward earlier this year. She proudly wore her quokka scrub cap and spoke to me about her family, asked me about mine, and kept my mind busy as we waited to find out what was wrong with our son's heart. She had also

been caring for another little boy in the nursery who had been there much longer, and you would have thought he was a newbie because of the attention to detail and gentleness she showed him - and every baby to be fair! I was often without my wife in the nursery because of our older son, so Alison explained things to me as questions came up and chatted about all sorts of things which

was the best distraction for me.

Our son received the very best care he could from Alison before he was transferred to PCH for further tests and monitoring. I will never forget Alison and how she made me feel as we were on the newborn rollercoaster with our baby. I hope she knows that her actions meant more to me than these words can describe, during a challenging time.

Thanks for being you, Alison.”

An attitude of gratitude Let’s create a hospital wide “Attitude of Gratitude” for the festive season again.

A time to thank another team, on behalf of our own team, for the hard work and dedication they have shown to our patients, our visitors, our doctors and our caregivers over the past 12 months.

If you are unable to access a colour printer – please reach out to Holly Edwards for some hard copies. We strongly encourage you and your team to use the template to write to other departments, expressing your gratitude.

Then simply use Christmas tag stickers to seal the letter and pop into the internal mail. Or better yet – bring your letter down to the foyer and post in the red “Dear Santa” post box and our very own Christmas Elf (aka Gary) will personally deliver to the receiving department.

No team is an island – and we all know that together we are stronger – so get writing and start sharing that “Attitude of Gratitude”!

The post box will be at Reception until the end of December.

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Murdoch Monthly - December 2023

Cover story: Christmas 2023!

Christmas season struck again at Murdoch with an amazing week of celebrations taking place in the first week of December! We hope you all enjoyed yourselves and had the best time!

Practice Staff Breakfast On Tuesday 5 December, we welcomed some of the practice staff from the Medical Clinic and Wexford Centre for a Christmas breakfast. Thank you to those who popped by to celebrate!

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Murdoch Monthly - December 2023

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Volunteers Christmas Dinner Our remarkable Volunteers gathered in the marquee on Tuesday 5 December for a traditional Christmas dinner to celebrate the festive season. It was a lovely evening with special guest musician Chris Murphy. Thank you to our Volunteers for coming out! We are grateful for all that you do!

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Murdoch Monthly - December 2023

Doctors’ Soiree Our amazing doctors gathered for their Christmas soiree on Thursday 7 December, where Dr Sanjar Mukhedhar was awarded the prestigious Murdoch Doctor of the Year award. Thank you to our doctors for all that you do!

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Murdoch Monthly - December 2023

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Night Staff Christmas Breakfast On Wednesday 13 December, our wonderful night staff gathered in the caregiver courtyard to share in a delicious Christmas breakfast! Thank you to everyone who stuck around after their shift to celebrate!

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Murdoch Monthly - December 2023

Christmas Decoration Judging Murdoch's annual Christmas Decoration Competition was in full swing this year with Pastoral Care taking out the trophy! Coming in second place was Housekeeping, with St Rose, HIS/CDS, Allied Health, and St Frances earning honourable mentions!

Congratulations to all for bringing the joy of Christmas to Murdoch!

Pastoral Care

Pastoral Care - winners!

Housekeeping - 2nd

St Rose

HIS and CDS

Allied Health

St Francis

Christmas Choirs The Hospital was filled with Christmas joy as some visiting choirs came to sing in the wards and departments! Thank you for sharing your beautiful voices with us!

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Murdoch Monthly - December 2023

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Light up the Lake with

On Sunday 3 December, Murdoch hosted over 350 people for our inaugural Light up the Lake with Love memorial event, in recognition of the challenges faced at Christmas while grieving. A reflective ceremony took place to both recognise the impact of loss and allow people to acknowledge their loved ones.

Upon arrival, attendees were invited to write their loved one’s name on a card and hang it on the purpose-built memory tree. The ceremony was conducted by CEO Ben Irish, Director of Nursing Sarah-Jayne Powell, and Director of Mission Integration Jenni Ashton, and included reflective prayers, readings, and symbolic lighting of memorial candles. The evening was complete with string quartet Aquila providing a musical reflection.

At the conclusion of the ceremony in the marquee, everyone quietly and reflectively walked down to the lake and watched as the area was lit up with spotlights and special effects.

The SJGHC Foundation provided special Christmas keepsake baubles which could be pre-ordered or purchased on the night with proceeds being donated to Murdoch to support end of life care for patients and their families.

There has been an overwhelming response of appreciation and gratitude to the hospital, for providing a meaningful way to recognise the loss of loved ones in a supportive and respectful way.

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Murdoch Monthly - December 2023

Caregiver Christmas Event Murdoch caregivers celebrated a magical ‘Murchella’ Christmas, fully equipped with a silent disco, glitter artists, food trucks, and roving performances! DJ Wildflower and Groove Night Avenue Band were a vibe as they set the musical scene with their incredible tunes.

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Murdoch Monthly - December 2023

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Hospitality | Compassion | Respect | Justice | Excellence

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Murdoch Monthly - December 2023

Hospitality | Compassion | Respect | Justice | Excellence

Murdoch Monthly - December 2023

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Length of Service Awards On Monday 4 December, caregivers, managers, and Executive gathered on the marquee by the lake to celebrate caregivers who have achieved their milestone Length of Service. Congratulations to all of those who received their awards this year! We are grateful to you for all that you do!

5 years of service

10 years of service

15 years of service

20 years of service

25 years of service

Congratulations to Joanne Del Roio who is celebrating 40 years of service this year Hospitality | Compassion | Respect | Justice | Excellence

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Murdoch Monthly - December 2023

NPS Team Rewards The Cancer Centre chose to celebrate their >80 NPS scores for September and October with Coffee and Cookie Vouchers and Dining Room Vouchers for the whole team. One patient said, “The care from the staff at the Cancer Ward is amazing. They are compassionate, kind, professional and really care about the patient.”

Cancer Center

Marvellous, Cancer Centre!

Thomas Furlong celebrated their impressive >80 NPS score for October with team massages! “Great team, kindness and attention. Thanks so much,” a patient said.

Wonderful work, Thomas Furlong Ward!

Thomas Furlong

St Michael Ward celebrated their >80 NPS score for October with Coffee and Cookies for the team! “We have been looked after really well & also the whole process being there was quick & easy,” a patient said.

Excellent work, St Michael Ward!

St Michael Ward Surgicentre received an >80 NPS score for October and celebrated by donating $400 to our Charity of the Year! A patient said, "Great service, polite and efficient. Medical staff were great. I was kept well informed."

Exceptional work, Surgicentre!

St Rose Ward chose to celebrate their amazing >80 NPS score with Dining Room vouchers fro the whole team!

A patient commented, “Friendly staff, good communication, was kept informed, excellent service and care by all staff members.”

Surgicentre

Incredible job, St Rose Ward!

St Rose Ward Hospitality | Compassion | Respect | Justice | Excellence

Murdoch Monthly - December 2023

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Murdoch announces Dr Sanjay Mukhedkar as Doctor of the Year 2023 St John of God Murdoch Hospital proudly announces Dr Sanjay Mukhedkar as the recipient of the prestigious Doctor of the Year award for 2023.

Dr Mukhedkar, originally from Hyderabad, India, embarked on his medical journey at Osmania Medical College and since then, has had a diverse career spanning across India, New Zealand, America, and Australia, making him a globally acclaimed oncologist.

Starting as a general surgeon, Sanjay transitioned to oncology in his late twenties.

His commitment to medical excellence and patient care led to the establishment of Oncology West with Associate Professor Kynan Feeney and Dr Daphne Tsoi in 2010, now the largest private group of Cancer Specialists in Western Australia.

St John of God Murdoch Hospital CEO Ben Irish presented the honour, in front of his family

and colleagues on Thursday night in a celebration by the lake on the grounds of St John of God Murdoch Hospital.

Mr Irish thanked Dr Mukhedkar for his endless commitment, compassion, and care for his patients, colleagues and everyone in between.

“Sanjay is truly the embodiment of everything we work to achieve here at Murdoch and we cannot think of anyone more deserving for this award,” he said.

“His contributions to the Hospital have elevated our standards, and we are privileged to celebrate his exceptional achievements as Doctor of the Year for 2023.”

Sanjay’s newest venture is with Cyclowest, who are committed to providing nuclear treatment to patients around the world.

Sanjay is working with the team to achieve its vision of developing modern cyclotron

and GMP radiopharmaceutical facilities for Australian domestic and Asia Pacific markets.

Beyond his medical prowess, Sanjay’s second biggest love is cricket, which was evident through his establishment of the Australia Indian Medical Association cricket team. For Sanjay, this was a great way to bring colleagues together and to have fun on the fields, with the goal of focusing on mental and physical health.

Many colleagues at St John of God Murdoch Hospital expressed gratitude to Dr Sanjay Mukhedkar for his unwavering commitment, compassion, and exemplary patient care, describing him as an embodiment of the hospital’s values.

Congratulations to Dr Sanjay Mukhedkar, the St John of God Murdoch 2023 Doctor of the Year!

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Murdoch Monthly - December 2023

The year that January Michael Salter takes the lead as Acting CEO

February

March

Murdoch welcomed our first ever Music Therapy students under Giuseppe’s guidance

September R U OK? Day

St John of God Day!

Caregiver Kym Oakes became our 2022 Caregiver of the Year.

August Sunny celebrated her 1 year workiversary!

We celebrated Am I OK Day at Murdoch!

NAIDOC week

Murdoch w a

October The biggest event of the year… our 2023 Murdoch Ball!

Foundation Day celebrations!

We introduced our first ever Cancer Awareness Week!

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And… we celebrated the Festival of Thanks!

Murdoch won a Tony Howarth Award for Category 4!

Murdoch Monthly - December 2023

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was... 2023 April New NPS rewards!

May

Easter bunny visited Murdoch!

Murdoch held our inaugural ‘Thrive Expo’!

National Volunteer Week was celebrated with a Garden Party!

We also celebrated ‘Every Caregiver Counts’ Day!

Patient Experience Team Rewards When you achieve NPS score >80, your team can now choose how to celebrate by selecting one of the options below!

One Day Rewards: Pizza & Doughnuts Cheese & Fruit Platters Team Serenade - 2hrs of live music Massages for the team Every Caregiver Rewards: Coffee & Cookies for the team Wellbeing Lucky Dip for everyone Dining Room Vouchers for everyone Team Raffle of 4 x $75 vouchers Pay It Forward: $400 donation to Djaalinj Waakinj Gift your reward to another Murdoch team

July

welcomed Ben Irish as our CEO!

June Murdoch wished Michael Salter a happy retirement!

HBF Run for a Reason!

Murdoch donned Crazysocks4Docs!

November Our Spirit of Quality and Safety Award winners were crowned

Dr Corey Dalton shared his lived experiences working with Aboriginal Medical Services with his ‘Aboriginal Health in Focus’ guest talk.

December ‘Light up the Lake with Love’ event November

Hospice celebrated 25 Years!

Murdoch launched our inaugural

And experienced some Murchella magic!

2023 Doctor of the Year announced as Dr Sanjay Mukhedkar

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Murdoch Monthly - December 2023

OHS Update - Safety Moment Getting Prepped for Christmas While getting into the Christmas Spirit, please be mindful of a few safety tips to ensure we all make it through the silly season safe and sound.

•

Avoid Slips, Trips & Falls – Make sure any cables are out of the way and any decorations below knee height are easily identifiable.

A trip to the floor is not the kind of trip you had in mind for a holiday.

•

Hanging Decorations – Always have a ‘spotter’ and make sure to use the right equipment such as a safety step. If you are still unable to reach, be sure to request access from engineering.

•

Electric Equipment – Make sure all electrical equipment has been tested and tagged prior to use, and continue to check for any wear n tear.

•

Fire Doors & Emergency Exits – Have these areas as no go zones for Christmas decorations. Decorations must not block access to these areas.

•

Clutter – make sure the areas are free of obstructions so traffic can move through the wards and departments without trouble. Sometimes less is more ;)

Safety Word Search

Slips Ergonomics Equipment

Needlestick Footwear Riskman

Task Design Signage Incident

Equipment Falls

Give it your best shot and email through your results to Murdoch.WorkHealthSafety@sjog.org.au for a chance to win a prize.

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Murdoch Monthly - December 2023

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Congratulations to the 2024 Annette Guthrie Study Bursary Recipients!

Nat Sikhiao St John of God Murdoch Hospital is excited to announce the Annette Guthrie Study Bursary recipients for 2024.

Through the support of the Beasley Family, St John of God Murdoch Hospital offers a study bursary for the encouragement and promotion of professional development for Patient Care Assistants.

This study bursary was established to recall the dedication shown by Mrs Annette Guthrie in her role of Patient Care Assistant (PCA) at Murdoch Hospital and her passion for professional development.

Director of Nursing at St John of God Murdoch Sarah-Jayne Powell said this year, the Beasley Family

Zeebeedae Crawage have generously offered two scholarships for 2024.

“It is with great pleasure we announce that the Annette Guthrie Study Bursary Scholarships for 2024 have been awarded to Nat Sikhiao and Zeebeedae Crawage,” she said.

“Both recipients will be completing the Certificate III in Health Service Assistance (Assisting in Nursing Work in Acute Care).

“This certificate will enable Nat and Zee to work as AINs within the hospital setting.”

Nat is currently working as a PCA on St Joseph ward, where she has been described as excelling in her commitment to quality care for our patients by the way she applies herself to her

current role. Nat demonstrates the qualities of justice and excellence on each shift.

Zeebeedae is a PCA on St Rose ward and has been described as being a trusted and valued member of the team. She is attentive, professional, and dedicated to her work. Zee shows the values of respect and hospitality in her interactions with her team, patients, and their families.

Sarah-Jayne Powell said that both recipients are extremely deserving of the Annette Guthrie Study Bursary.

“We offer both caregivers our full support and wish them all the best in their professional development journey.” she said.

Congratulations to Nat and Zee!

Hospitality | Compassion | Respect | Justice | Excellence

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Murdoch Monthly - December 2023

Foundation Update - Donor-funded cranial ultrasound probe arrives at our hospital St John of God Murdoch Hospital will be the first adult hospital in Western Australia to offer a transformative new technology for brain cancer patients.

Recent statistics show that over 2,000 Australians are diagnosed with a type of brain cancer each year. To help meet the needs of people in our community who are facing a brain cancer diagnosis, St John of God Murdoch Hospital has recently invested in state-of-the-art neurosurgery equipment, including the LoopX Intraoperative CT, and upgrades to our Brainlab System.

Now, thanks to the support of generous donors, our hospital has been able to purchase a Cranial Ultrasound Probe that provides active imaging for neurosurgeons during surgery. By enabling neurosurgeons to visualise the tumours in real time during surgery, there is greater scope to achieve outcomes for the patient efficiently and safely.

It significantly increases the likelihood of surgeons achieving complete tumour resection and therefore greatly improves the prognosis for the patient.

Importantly, this technology has the benefit of more accurately identifying and removing the tumour without removing unnecessary tissue or causing any damage to surrounding healthy tissue in the brain. The cranial ultrasound also reduces the overall time the patient spends under anaesthetic.

Pictured: Dr Michael Kern speaks to donors about the cranial ultrasound probe in Murdoch’s Brain Lab

St John of God Murdoch Hospital is the first adult hospital in WA to provide this innovative equipment and therefore leading the way in health care excellence and positive patient outcomes for people with brain cancer.

We are so grateful to Sue Roberts, Galvin Engineering and The James Galvin Foundation for funding the cranial ultrasound probe. Their generosity will make a huge impact for countless patients and their families.

To find out more about the impact of philanthropy at our hospital, please contact:

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Hannah Weir, Philanthropy Manager St John of God Foundation P: 0429 928 541 E: hannah.weir@sjog.org.au

Murdoch Monthly - December 2023

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The right pay matters!

And you matter to us.

We thank you for your patience and kindness over the last three years.

We have been working hard in 2023, to improve pay processes and support you better.

61,066 tickets resolved

average pay issue resolution

2.8 days

15%

reduction in caregiver pay 2.8 queries

2023

50%

reduction in open tickets

9.01

caregiver satisfaction rating

Hospitality | Compassion | Respect | Justice | Excellence

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Murdoch Monthly - December 2023

Caregiver discounts for the holiday season!

SEASHELLS HOSPITALITY GROUP

Rewarding our Essential Services 2024 Rewarding Essential Services Valid until 31our December 20242024 Valid until 31 December 2024

OFFER: 15%(off (off daily online OFFER:Save Save 15% daily online rate) rate) CODE: ESSENTIAL15 CODE: ESSENTIAL15 SEASHELLS PROPERTY ADDRESS and CONTACT SEASHELLS BROOME 4-6 Challenor Drive, Cable Beach Western Australia 6726 | Tel: (61) 8 9194 1500 | Email: broome@seashells.com.au SEASHELLS MANDURAH 16 Dolphin Drive, Mandurah Western Australia 6210 | Tel: (61) 8 9550 3000 | Email: mandurah@seashells.com.au SEASHELLS SCARBOROUGH 178 The Esplanade, Scarborough Western Australia 6019 | Tel: (61) 8 9341 9600 | Email: scarborough@seashells.com.au SEASHELLS YALLINGUP Yallingup Beach Road, Yallingup Western Australia 6282 | Tel: (61) 8 9750 1500 | Email: yallingup@seashells.com.au Bookings can be made on website direct or by contacting individual property : Offer subject to availability : All nights must be taken concurrently : Not available in conjunction with any other rate, offer or membership discount. Please provide ID card on Check-in.

Website Bookings: https://seashells.com.au/

Website Bookings: https://seashells.com.au/

Reception Opening Hours: Please refer to

Child Policy: Children up to 12 years stay free

Cancellation Policy: A fee of one night’s accommodation (at agreed contract rate) will apply for cancellations within 14 days of arrival date or for guests who no-show. Cancellations received after when sharing with adults and using existing individual property. Reception is closed Cancellation Policy: fee of one night’s in addition tothe check-in will be chargedAone night’s accommodation the cost of night’s utilized. Seasonal, Special Event or peak period cancellation policies may apply and will be advised at the time of bedding. Cots and highchairs are available Christmas Day – no check in/out permitted. booking. accommodation (at agreed contract rate)

free of charge.

Late Arrivals: A mobile number or email will apply for cancellations within 14 days Check-In Times: Check-in time 2:00pm, check-out time 10:00am. Changes to these times are subject to availability.

Extra Bedding/Rollaway: Please contact the address for the guest is required so the of arrival date or for guests who no-show. individual property regarding allowance. advise ofDay the after-hours check Cancellations received afterrefer to the individual property.property Reception Opening Hours: Please Reception iscan closed Christmas – no check in/out permitted. in procedure. Alternatively, guests must Room Servicing: 7 nights more, a check-in will be charged one night’s Late Arrivals: A mobile number or email address for the guest is required so the property can advise of the after-hours check in procedure.

Alternatively, guests For must stays contact the propertyor during office the property during office full mid-week service is included. Additional accommodation inarrival addition to thearrival cost ofand the codecontact hours the day before to re-confirm time to the night safe for key collection will be advised.

services can be arranged for an extra charge, hours the day before arrival to re-confirm night’s utilized. Seasonal, Special Event or Bedding Configurations: All bedding configurations are on a request basis only and cannot be guaranteed. payable direct to the property. arrival time and the code to the night safe for peak period cancellation policies may apply key and collection willbedding. be advised. andChild willPolicy: be advised time booking.

Children upat tothe 12 years stayof free when sharing with adults using existing Cots and highchairs are available freeInternet of charge. Access: Free Wi-Fi access is available to all Seashells guests.

Bedding Configurations: All bedding Check-In Times: Check-in time 2:00pm, Extra Bedding/Rollaway: Please contact the individual property regarding allowance. configurations are on a request basis only check-out time 10:00am. Changes to these Car Parking: Complimentary onsite car parking Room Servicing: For stays 7 nights or more, a full mid-week serviceand is included.

Additional services can be arranged for an extra charge, payable direct to the property. cannot be guaranteed. times are subject to availability. is available to all Seashells guests.

Internet Access: Free Wi-Fi access is available to all Seashells guests.

Car Parking: Complimentary onsite car parking is available to all Seashells guests.

Seashells Hospitality Group August23

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