Patient Experience Matters!

Congratulations to everyone for doing such an exceptional job in caring for our patients and reaching their NPS targets. Hope you all enjoyed the donuts!

Day Stay Oncology

The care I received during my visit was really fantastic Paige was my nurse in day stay onc, and she was so caring to me. I also had a lovely volunteer make me a cup of tea and she made me feel so welcome. Thank you to the lovely staff in day onc.

2 South

All staff encountered were very kind & helpful & eased any concerns during my overnight stay.

The treatment I received was absolutely amazing. All involved need a medal 1 person was Brendan in CCU, if it wasn't for his support I don't know what I would have done I was so ill but he kept me going. Thanks to all.

NPS Score SJGGH

March 2023

81.7

Emergency Department

The entire team were exceptional but the absolute standouts were Jen in Triage, ER Nurse Bec & Dr Emad Caring, compassionate & highly skilled, they made me feel like I was their number 1 priority.

The nursing staff were very profession. And had a good sense of humour and were often wise beyond their own profession.

2 South

I was very satisfied & well cared for during my overnight stay & even when needing to be wheel chaired to level six for an 8.00am appointment the morning after my eye operation plus nursing staff sorting out with pharmacy & my eye specialist the change needed with eye drops prescribed to obtain them prior to my discharge