Keeping In Touch 5 November 2021
Congratulations to all the following departments for achieveing their NPS targets for October. NPS is such an important guide for us to measure our patient’s experience, from the moment they arrive in our care to the time they are discharged. All these departments will have Daniels Donuts delivered to their wards next week.
PATIENT EXPERIENCE
Thank you and keep up the great care!
Upcoming Events: Lung & Pancreatic Cancer Awareness Month November
Mask Fit Testing 8-12 November
Remembrance Day Thursday 11 November
World Antibiotic Awareness Week 18-24 November
Geelong NPS for October
International Volunteer Day
Hospital Score
80.7
Ward
NPS
Day Stay Oncology
93.5
Emergency Department
77.2
Keeping In Touch is a newsletter for you. We would like to invite all caregivers to submit ideas, stories, photos and feedback to share. We know you’re all doing fabulous work - tell us about it!
2 South
78.0
It’s easy! Just drop an email to:
3 West
88.1
3 East
76.4
Sunday 5 December
Tanjeela.chowdhury@sjog.org.au
or
GLMarketing@sjog.org.au
Appointment Occupational Health & Safety Manager Karen Shiels has joined our Geelong team in the capacity of Occupational Health & Safety Manager following the departure of Nicole Selig last month. Karen has been involved in the implementation and management of Health and Safety programs across a range of industries to proactively promote healthy and safe workplace culture. She has over 15 years of experience in safety and injury management and we are excited for her to join us. Please join us in welcoming Karen to our hospital.
Doctober Documentation Crossword: Winner!
Reflection space for YOU
Congratulations to Martina Grellent from CCU who won the Documentation Crossword!
Did you know we have a reflection space located on the ground floor near the Chapel? It provides a calm and private space to have some time out or sit with a friend.
Well done!!
It can be used for reflection, meditation or prayer. It’s yours to use and enjoy!
Looking for the Sharepoint icon on Zenworks?
The Sharepoint icon has been removed from Zenworks. You can now access Sharepoint from CORA. Click on My workspaces > My collaboration workspaces to view your collaboration sites.
Fisher and Paykel Nasal High Flow webinars Webinar - Nasal High Flow (NHF) therapy, a continuum of adult respiratory care We had overwhelming interest in our previous series of Nasal High Flow (NHF) education webinars, however many of you were unable to attend due to work / other commitments. To provide you with another opportunity to attend, we have scheduled 2 additional NHF webinars in November.
Wednesday 24th November 2021 Time: 2:00 - 3:00pm OR 7:30 – 8:30pm (EDST) Learning Outcomes: • An understanding of the physiological mechanisms of NHF • The application of NHF in clinical practice illustrated using an interactive case study • An appreciation of the patient groups benefiting from this therapy
2.00pm
7.30pm
• Please note this webinar does not include a discussion on the application of THRIVE in theatre Upon completion of this webinar a certificate will be provided As we are presenting on the zoom platform you will have to register yourself. Just click on the date or QR code to get to the zoom registration page. education.fphcare.com
Fisher and Paykel are running two national Nasal High Flow (NHF) webinars on Wednesday 24th November at 2.00pm and 7.30pm. The webinars will discuss the physiological mechanisms of NHF and apply these mechanisms to the application of NHF in an interactive patient case scenario. To register please scan the QR code in the poster on the time of the webinar you wish to attend.
Return of the volunteers
We are pleased to announce the return of two of our volunteer roles from Monday 8th November, the Concierge and Maintenance Volunteers. These are the first roles to return as they are deemed low risk, due to being based outdoors or offsite. We look forward to welcoming them back next week. Further updates on the return of other volunteer roles will be communicated when appropriate for them to return.
It’s not easy being green
St John of God Health Care has a Mission and Vision to be recognised as a responsible corporate citizen which encompasses an ongoing commitment to developing an environmentally sustainable future across all of the areas within which we operate. As an organisation, we are turning our attention to the impact we have on our environment and the steps we can take to reduce that impact. Since early 2020, we have been working on highlighting environmental initiatives and developing a formal environmental sustainability strategy which will hold us accountable to the goals we set. Our strategy is due to be launched in early 2022, but until then, you can keep up to date with our environmental initiatives on Cora: Environmental sustainability. Please keep an eye out for an environmental campaign you can get involved in which we will be launching across our organisation later in the month!
Booster doses for healthcare workers
COVID-19 booster doses are now available at the Community Vaccination Hub in Norlane to anyone aged 18 and over who had their second dose of a COVID-19 vaccine more than six months ago. A COVID-19 booster dose helps prevent waning immunity (loss of protection) against COVID-19. Eligible people will receive the Pfizer vaccine as their booster dose.
To make a booking at the Community Vaccination Hub phone 1800 675 398 or limited walk-ins are also available. The Community Vaccination Hub in Norlane is open 7 days 8.30am-3.30pm. Click here to make a booking.
New Ways November
What our patients had to say about us this week... CCU
Patient feedback I had the most wonderful experience of being in a hospital whereby I had such terrific surgeons in Cheng-Hon Yap and Jit Kumar and together with their amazing support staff who reassured me that I was in really safe hands while I was going through this procedure. After leaving ICU the care and nursing I was given by so many talented people and every other nurse that looked after m, I knew I was in great care by these people. Your hospital is very fortunate to have such wonderful people of different nationalities that have as their number one priority the care, compassion and the wellbeing of all patients and in my life they will remain in my heart at all times.
Day Stay Oncology Patient feedback
Staff in day stay oncology are second to none!
NPS 2 South
Patient feedback
Outstanding professional service, knowledge, skills and care in a calm inclusive environment.
3 West
Patient feedback
The care given by all the staff during our stay was amazing. Particularly midwife, Penny, who helped navigate us through our first tricky night with a newborn who had a few complications.