Keeping In Touch 18 February 2022
Happy Friday everyone! Welcome to another edition of Keeping In Touch! Hope everyone is looking forward to a relaxing weekend and can manage to get some down time. With the increase in elective surgery next week, we are starting to head back to some form of ‘normality’. Last week we extended a warm welcome to a large group of new caregivers who joined us from many different walks of life. I would also like to congratulate our graduate nurses who commenced the beginning of their nursing careers with us, including our very first grad in our Emergency Department along with Registered and Enrolled Nurses on all the wards. We are also so happy to have 3 graduate midwives join the team on 3 West.
Upcoming Events: Mask Fit Testing Mon 21 - Fri 25 Feb
Hospitality Workers in Health Care Day Sunday 6 March
St John of God Day Tuesday 8 March
Close the Gap Day Thursday 17 March
Mask fit testing is ongoing, and I urge all caregivers who have not yet been fit tested to book in an appointment soon. Caregivers who had their last mask fit test 12 months ago are required to book in a time to re-test. Click here to access the registration form.
Keeping In Touch is a newsletter for you. We would like to invite all to submit Congratulations to the following departments who hit the target on caregivers ideas, stories, photos their January patient feedback through NPS: and feedback to share. We know you’re all doing Day Stay Oncology 93.5 fabulous work - tell us 3 West 87.9 about it! Enjoy your special treat - it’s our way of thanking you for everything It’s easy! Just drop an you do for our patients!
email to:
I’ll be on annual leave for the remainder of February and will return back in mid March. Keep up the fantastic work you all do and see Tanjeela.chowdhury@sjog.org. au or you soon! GLMarketing@sjog.org.au
Director of Nursing
Vanessa Tran
Caregiver of the Month - December 2021 Big CONGRATULATIONS to Carol Rosevear from our Quality and Risk team on receiving the Caregiver of the Month award! “Carol, over the past 2 years in particular, has exuded all the SJG values time and time again. She strives for excellence in all she does both within her infection prevention role and also in any stakeholder engagement. Her dealings with caregivers, patients, families and others is often at times of stress and concern (contact tracing, exposures etc.). Yet even at 2.00am she is compassionate to their situation and what she needs to do to assist or guide them. Despite her own challenges in the past 2 years Carol is always the first person to check in on everyone. She provides support and guidance where required and, when we need it, a listening ear and shoulder to lean on. Carol may be a contractor for SJGGH but she is also part of the SJGGH family. Carol lives, breathes and demonstrates the SJG values on a daily basis at work and also outside of our 4 walls.”
If one of your team members is going the extra mile - put your nomination in by the end of the month to GLExecAdmin@sjog.org.au. The nomination form can be found on CORA.
Farewell Brad!
Bradley Pidgeon was a long serving caregiver in our hospital and his bright cheerful smile was the first thing patients and visitors saw when they visited our hospital over the past 9 years. He was a wonderful colleague; always offering a friendly hand to caregivers, patients and their families no matter what the weather, rain, hail or shine! Bradley finished up with us at the end of January to spend time caring for his mum. We wish him good health and the very best for his future endeavours.
Farewell Mel!
We farewelled Melissa Mazzarino who has led our Women’s Health Unit as Nurse Unit Manager with dedication, enthusiasm and passion over the past two years, and her presence will surely be missed! We wish her all the best as she travels overseas to Canada!
Policy, Procedure and other documents
A lot has changed in the space of Policy and Procedure over the last couple of months. On December 1st 2021, SJGHC moved to the implementation of a brand new policy and procedure library, inclusive of care guidelines and medication guidelines. It’s called MyPolicy Library. This is accessed via CORA using the familiar Policies and Procedures tab along the black banner on the home page or from the My Policy icon located on the ZENworks window.
Not all documents have been moved into the MyPolicy library. The following information will assist you in locating documents but please know that Emma Hay (Policy Coordinator) is always willing to help you should you need it, to locate a document. 1. Local St John of God Geelong Hospital specific, non-policy documents (that cannot be located in the Policy and Procedure library), are located on the Geelong Cora site. Click on the Geelong Policies and Procedures tab in the left hand menu, or follow this link. 2. Patient Care Resources such as Patient Discharge Information and Patient Information Resources can be located via the Geelong Cora site and by clicking on the Patient Care tab in the left hand menu, or follow this link. 3. Patient Care Guidelines and Medication Guidelines have now been relocated back into the Policy and Procedure Library (MyPolicy Library) and Care Guidelines will have the prefix ‘GE’. Some Medication Guidelines will require following the Group Directive where there is one, but where there is a Geelong Medication Guideline directive to follow, ‘Geelong’ will be in the title of the document. 4. The following icons can be found here or via the Geelong Cora site and by clicking on the Geelong Policies and Procedures tab in the left hand menu. Each icon will take you directly to where those documents are housed.
5. The Policy Coordinator continues to meet fortnightly with the Group Policy Consolidation team to communicate any concerns regarding the implementation of the MyPolicy Library. Please communicate your queries to Emma via email: Emma.Hay@sjog.org.au in order for the feedback to reach the Policy Consolidation Team in an efficient and timely manner.
Back pats
Michaela said: 5 stars
I am beyond grateful for the kind and caring team of midwives, nurses, paediatrician and surgical staff at SJOG that took care of us when we were in hospital. You were so supportive and nothing was too much effort. We look forward to growing our family with you all again in the future.
What our patients had to say about us this week... ED
Patient feedback
Just great service & empathy for a sick guy by all involved.
CCU
Patient feedback
Feeling safe and comfortable whilst being in the the staffs care and facilities/accommodation. I felt quite relaxed and comfortable with my entry into SJGGH. All the staff were very careing and helpful. My thanks to all.
NPS 2 East
Patient feedback
The nursing staff that attended me was very helpful and nothing was any trouble for them.
2 South
Patient feedback
Have been here before and good repoire with patient and staff. Overall a very good experience.