Difference between ISO 9001 and ISO 21001
ISO 9001 and ISO 21001 are two different standards that apply to different industries and sectors
ISO 9001 is a standard for Quality Management Systems (QMS) and applies to all industries, while ISO 21001 is a standard for Educational Organizations Management Systems (EOMS) and applies specifically to educational organizations.
Here are some key differences between the two standards:
Scope: ISO 9001 applies to all industries and sectors, while ISO 21001 specifically applies to educational organizations
Requirements: The requirements of ISO 9001 focus on meeting customer requirements and continuous improvement of products and services, while the requirements of ISO 21001 focus on meeting the needs of learners and stakeholders and the continuous improvement of the educational organization
Focus: ISO 9001 focuses on product or service quality, while ISO 21001 focuses on improving the quality of the educational experience and outcomes for learners
Terminology: The terminology used in the two standards is different ISO 9001 uses terms such as "product" and "service," while ISO 21001 uses terms such as "learner" and "stakeholder."
Processes: ISO 9001 emphasizes the importance of defining and controlling processes, while ISO 21001 emphasizes the importance of designing and delivering effective educational programs and services
In summary, ISO 9001 and ISO 21001 are two different standards with different scopes, requirements, and focuses. ISO 9001 is a more general standard for QMS, while ISO 21001 is a more specific standard for EOMS